I only stayed one night, but it was great. The staff was very friendly, the suite was clean! The couch was very comfortable and I discovered a new movie playing on Sho2! I would definitely stay again! Wifi is pretty good for being free. I really loved the little soap bar :) When someone smoked a cigarette outside my door, the smell when straight through the AC and into my face. Luckily, I too smoke so I wasn't too upset about it. It was a bit tucked away but my cab driver knew what he was doing! :)
Walked in to the lobby at 11AM. The check-in time wasn't included in my e-mail so I had to take my chances when I was dropped off. I was informed that check-in wouldn't be until about 2PM. I waited maybe four minutes before the staff came back and gave us a room that had just been cleaned for me. While I waited, another staff member had just arrived and also asked if I had been helped yet. Both were incredibly helpful and kind. I was given a key card to a non-smoking room and it looked/felt clean enough. The A/C blew ice cold and got the room frigid in under 5 minutes which was amazing for that humid SC air. Everything was basic and bare minimum but for a last minute booking, it was average price. Fridge and tub were cleaned. Small kitchenette and small bathroom. You should stay here if you have your own vehicle. It's somewhat problematic walking from the corner of this property up and around to the local gas station or Waffle House for food. My bed cover had two cigarette holes in them and I could tell they'd been washed but there for a while. I wasn't bothered by anyone. You can hear the interstate quite clearly through the windows. People obviously don't stay here because it was their first choice. They stay because surrounding hotels were booked and they got this last minute. Again, you get what you paid for!
Location Rusty towel bars; unexpected stay in poorly designed handicap access room; unique bar (in old bank vault) closed; ice machines on 4 floors inoperable; laundry chute door left open with no staff anywhere around making us glad we didn't bring our children with us. Will never stay there again.
The staff was very polite. Rooftop bar was amazing. Very nice rooms
good workout facility hard to get a hold of staff TV reception horrible
Location Old, dirty, creaky floors, rusting hinges, noisy, etc. The housekeeping staff (and using that term for them is a stretch) was the rudest, kst inconsiderate I have ever encountered.
it was a beautiful historic building-not your typical sheraton.It looked more like a castle than a hotel. The rooms and decor were great I have already recommended it to many friends Lisa Clemons
The hotel structure is exquisite, architecturally. The interior design is timeless with eclectic accents. The two sculpture heads in the lobby are a wonderful surprise. The front desk and room service delivery staff were extremely good and concerned about our happiness, But the room we had was next to the stairwell and ice machine. All night long the heavy door to the stairwell opened and slammed. The ice maker made noise constantly and we couldn't sleep. We put our room service order form out at 9:30p for breakfast the next morning. The order form was collected and lost by room service. We re-ordered and the food was horrific. Worse, the Starbucks coffee they tout was weak, see-through, and tasted awful.
Valet was great , very prompt and courteous. Overall bad experience.Staff not personable. Room very cold and not very clean,(found hair in bath tub) Valet staff very nice. Breakfast room service disappointing. I will not recommend to friends and family
Definitely worth the stay. Updated rooms in old historic building.
Location I entered the property with s ankle injury and soft cast. While in shower I held onto hand hold bar and it collapsed and fell apart with large metal peices falling onto my leg creating tremendous pain Unbelieve you would approve a room for rental in that shadow.
We really liked the atmosphere and the friendly staff. They made our stay very comfortable. The farmer's market on Saturday morning was a special treat with many great food options.
Stop by the rooftop bar at sunset for the best view of Columbia.
Good location 1 o'clock in the morning the transformer and all of the electricity went out and made everybody evacuate the building And her around 4 o'clock they decided to let everybody back in but the power was not going to be fixed . So we had to get all of our stuff with no power to see on the top 9 floor to get another hotel which they said they would accommodate but they have not yet done so so I had to pay for two hotels and no sleep because I had to be up the same day at 7 o'clock so the time I got to the new hotel at 5 o'clock it was pointless trying to sleep . Hoping they will refund my money for the trip and the hassle of everything .
Very kind Afro America woman who was the front desk person. Breakfast was wonderful. Room was clean and easily accessible. Shower could have had more water pressure. There was only a shower, not a tub. It was fine for us but parents with little children might need a tub.
rooms clean breakfast was nice location was good You must make this a non smoking facility. As a non smoker some smoke has never bothered me but this was above and beyond with smoke on our hall 4th floor. If I booked ever again and cannot get non smoking room, I would not stay there again
The staff was very helpful and went above and beyond to get information for us on the area. They even came out from behind the counter to access the public computer to show us locations and offerings for the area. N/A
The room was comfortable and staff was helpful. I'd stay there again. Bathroom could use some updating, but the room was nice overall.
I stayed in the Columbia Embassy Suites - Greystone on Dec. 7, 2007 en route to Charleston the next day, what a mistake. There were not one but TWO extremely loud Christmas parties going on on the first floor. I arrived after a 4+ hour drive and could not find a parking spot. It only got worse as the music was louder than a rock concert and could be heard throughout the large hotel. The staff could care less...they only said, We have two important events going on and were of no use. To make it worse there were groups of teens riding luggage carts and prank calling other rooms. They were completely out of control and should have been sent to their rooms by the staff. When the two large parties broke up at about 1am, the guests proceed out to the atrium area and were screaming in their drunken stupor. That's when I call the front desk and informed them that we could hear all of it and the teen's on the 7th floor. They only said, well what can we do the parties are just about over ...
Spend the money, you will be glad that you did. Excellent in every way. I would live here if they let me.
Great Rooms and Staff. The Best Columbia has to offer! We love the Zoo Package
Loved our stay, and loved the hotel. There wasn't a thing wrong with it. I just felt it was a little pricey. Room service was really, really good!
We stayed at this hotel for 2 nights in March of 2010 with twin 2 year olds, a very family friendly hotel. It was very clean, room spacious, and very quiet. Each evening there is an evening reception which is complimentary to guest where they serve snacks and beverages. The complimentary buffet breakfast is amazing with made to order omelets. My only complaints is that the indoor pool is not heated and was too cold to really swim in.
We had a wonderful stay. Room service and employees were excellent. Very Close to the zoo. Beautiful hotel-needs air cond. improvement.
We usually stay at this hotel when we come to Columbia. However, after this stay, we will look at other hotels instead of this one. It took 3 calls to get pillows and a blanket for our daughter's pull-out bed. This took more than one hour. When the housekeeper finally showed up with 2 pillows, she said that nobody asked her for a blanket.... she did go and get one for us. The next day we went to the zoo, which is very close to this hotel. We were gone for hours, yet our room was never made up. We went to swim in the pool, only to find it was closed until sometime on Monday. The desk clerk did inform us that another hotel about 1/2 mile away would let us swim there, but that defeated the idea of having a pool onsite. Food was decent, and wait staff was good. I think you can stay at better hotels, for less money in Columbia, than at this one. I don't know what happened, but the service was not what it used to be. We will explore what other hotels are available next time we are in Columbi...
My best friend and I stayed here in July of 2009 with our sons and had a great time. We choose the movie and a pizza package and it was worth it. The 2 room suite was roomy and very nice. The breakfast was very good with many options to choose from. We will definately stay here again.
The embassy suites is a beautiful hotel. The lobby/ reception area was very nice. Allthe staff were friendly and helpful. Loved the made to order breakfast and the bed was very comfortable. Nice indoor pool area although the water was a little cold. the only negative comment would be the noise level at night. I expected a place this nice to do a better job at mantaining the noise level.
Hotel needs a major refurbishment. I thought the chain standards were higher than this when I booked the reservation. We visited from across the country to visit a graduating solider. We arrived late with 2 very tired kids in tow (after being delayed in Chicago). The first room smelled stale and the air ducts rattled. The toilet immediately overflowed after one of the kids used it. We were promptly given another room and the next room smelled just as musty but at least the toilet was working. We had to utilize the sofa pull out which was incredibly uncomfortable and looked to have been used for at least 10 years! The front desk staff was polite but not very knowledgible of their own area. I guess they don't get many patrons asking for nearby chinese/asian restaurants very often. Included in our room rate was a daily fully cooked to order breakfast. This was an added value that is very attractive to families -- the kids could be as fussy as they wanted. The vast variety of foods were pl...
very pleased with speedy check-in and check-out. need better service with morning sunday buffet no dishes and hot food running out and needing to ask to replace all breads that were gone.Seemed like alot staff but not paying attention to buffet busy talking to each other.
I stayed in this hotel for an event at its convention center. Everything about the stay was great. I highly recommend this hotel.
Pretty clean, A little dated! Staff kept opening my door before check out.
Breakfast was the best thing Cleanliness, was the worst ever. Bed had hair in it. Pillows had a bad smell. I call the front desk to have housekeeping come clean the room . She did nothing expect re make the bed. I own a cleaning company she would be fired.
Breakfast is excellent with made to order omelets and waffles as well as a good selection of other foods. Rooms were clean and comfortable. Doors allowed hallway noise and light in even when locked. Breakfast shut down at 9am on Thanksgiving day and Black Friday. And when it shuts down, it's OVER! Even the coffee goes away!
It was dirty a dirty room but the staff moved us to a different room, it was in a rough area and marijuana smell was ridiculous coming out other rooms. It wasn't anything like the pictures!
NOTHING I had a CONFIRMED NON-SMOKING room for 9/27. when I called to confirm I was coming at 11pm I was told rudely that my reservation was for a SMOKING room. I told the man I had a confirmed non-smoking room and he said he could do nothing!!!!! I am presently trying to get my money back from Priceline
It was nice and quiet tv came with cable television over all it was nice and comfortable I didn't like how they was cheap with the towels if u needed more they would ask u for all yhe old ones back b4 they give u new ones and if u only give the back 1 towel best believe they only giving u one new towel And that was hard 4 two females who was gettin in the poor everyday and washing they hair
It needs a good cleaning
I liked the roominess of the two bedroom suites as well as the cleanliness of the whole hotel. I also appreciated the friendliness of the hotel staff. The only thing that we didn't like was the location of the hotel.
Room was spacious and clean. Breakfast was great. The staff was very friendly and courteous. I would avoid any room on the first floor, especially 121 due to noise and housekeeping staff clogging the hallway. By clogging I mean half the hallway blocked by carts the other by the maids. Yeah they moved and all, but I shouldn't have that problem.
Great location, close to the vista. I wasn't expecting all of the amenities that were included with this hotel. It was Awesome.
location, complimentary breakfast
Rooms were spacious The road turning in to hotel was not easy
Loved everything about this hotel!! It was clean, the staff was friendly, everything was great!
Not much ok location. This was one of the worst days I've ever had at the Staybridge. I understand it was a family reunion but the staff was absolutely horrible. When they ran out of breakfast and I was told I can go get breakfast somewhere else was a little too much.
Great room layout, very updated. Breakfast was excellent. No, everything was wonderful.
Wish it was in a more walkable area.
This guest did not leave comments about this hotel.
The room was spacious and clean. The breakfast was plentiful and had lots of selections. The location was very clean. The rooms were very quiet despite a large number of registered guests. The beds were very comfortable. I did not appreciate having to park my car in the grass across the street from the hotel. There were at least seven vehicles who could not park at the hotel property. When I asked staff about the parking situation I was told that this was the norm.
This was a great hotel; the staff was efficient and very friendly. The rooms were big, we'll appointed and CLEAN. They served a great variety of food at breakfast that was kept well stocked. They also served a nice meal in the evening with drinks! I loved everything about this hotel. No complaints.
Best staff ever, very welcoming and helpful! Best staff ever, very welcoming and helpful!
We have stayed here twice and both times I was very pleased with the service as well as the hotel. They also now have a Starbucks downstairs!!!!!
As Marriotts go, this one is OK. The rooms are comfy & nicely decorated. The hotel is clean and offers convenient dining options. The concierge/front desk were quite satisfactory. At check-in, the clerk was confused about how I had made and paid for the reservation- which made my nervous. I had issues with my door key every time I needed to get into my room. No mini-bar; room service was late. Overall, quite comfortable and very convenient location. SMOKERS beware, though- you'll be going outside at all times of day and night.
We were in Columbia for a nephew's wedding and his parents reserved rooms and held their reception here. From the moment we pulled into the unloading area it was nothing but incredible service! Everything was immaculate, the food in the restaurant was great. Our room was impeccable! THe beds were so incredibly comfortable, with down matress pads and comforters, six pillows on each bed... Our son wanted a portable crib so we called room service and they brought us a Graco Pack-N-Play. It was perfect! In the middle of the night (around 1am), my husband was sick and we needed some cleaning supplies and they brought them right up. Then, at 4am, my son woke up and wanted some milk. The kitchen was closed and the doors were locked, but they opened it up to get us some milk and brought it to us. The reception was incredible as well. The food was delicious and again, the service was great! The parking garage is attached to the hotel through a breezeway and is convenient and it feels safe to ha...
I stayed here for a conference being held so my job payed the bill. Very nice hotel but pricey... The staff was very courteous. Both the restaurant and bar served good meals. The common areas were clean. Internet was not free nor was parking. The bed was comfortable and I was unable to hear anything outside of the room which is always a plus (the hotel was pretty full because of the conference). But I have stayed in as nice and nicer hotels for 3/4 of the price...
I didn't want to leave the bed! The only problem was the shuttle to the hotel but the manager was great about making up for it!
My wife and I stayed at this beautiful Marriott while visiting our daughter at USC. From the moment we stepped out of the car, the bellman, Eugene, greeted us with his Southern charm. I can see why many guests stay at the Marriott in Columbia. With the exceptional service and great location, we will come back to this grand hotel several more times in the upcoming years!
have been stayed twice in half year.Very friendly,helpful staff.The last time we checked in early,the room was not ready. We got free starbucks coffe coupon and free breakfast coupon.Room was ready in an hour when we were having lunch in the Center City Grille.We will def stay in there again!
Great view and convenient to local bars and restaurants.
Courteous staff. Great valet parking. Rooms acceptable but not spectacular. Flat TVs would perk up the property. Nice bath products. Some excellent views. I've stayed in this hotel half a dozen times and it's usually a good value for the money.
Good accomodation downtown. I had arranged for a hotel shuttle to pick me up which turned into an hour plus wait. To their credit, the hotel comped me breakfast and apologized for the inconvenience. Cab fare from the Columbia airport is $25 plus tip...
Much nicer than I expected for the price. Had to park a long way from the door.
Room was very large and clean and quiet (except when I was in it) The dryer didn't dry everything in one go. Usually the dryers at Extended Stay are excellent.
Very outdated and rusty and old air conditioner
Nothing Dirty... poor location... no security... entry door had NO lock or knob
perfect price cockroach
good location, staff was friendly and helpful older than expected, also there was a cockroach in my room.
It was very clean and nice. It had everything we needed. I would say it needs a better breakfast menu. I was disappointed in the breakfast items.
Smelly, and noisy
hotel was dirty and smelled like smoke also has roaches
The bed was comfortable. Very run down. The bathtub floor creeked whenever I moved my legs. The room smelled like it had been smoked in, even though it was supposed to be a non smoking room. Some of the door knobs in the building didn't work well. No bowls for the hot cereal.
Nothing IT'S DIRTY, AND SMELL LIKE SMOKE AND ONE OF MY ROOMS SMELL LIKE PISS. And the front desk person didn't have anyone on stuff to go clean it. I had to ask for a refund and book an appointment somewhere else.
Staff was courteous and responded quickly to needs. Beds very comfortable No fan in bathroom. Mildew on shower curtain on on shower wall
traveling to Florida . Great mattress. Spacious and clean room. . Spacious, clean and modern room
Rooms nice Food was not good in the restaurant and took to long to get it
The friendliness of the staff and the cleanliness of the room were most impressive. We were QUITE comfortable.
Brilliant hotel, staff friendly, easy access, 5 minutes walk across a carpark to the Columbiana Mall. Breakfast was excellent and the rooms were very nice.
This was my first time traveling solo for such a far distance and for an extended period of time. I was very apprehensive about everything. Kartik Patel and his staff were excellent in meeting my needs and requests. Even feeding me on my first morning there. I had overslept, not knowing when breakfast was over. They made sure I had plenty to eat! The hotel was very clean, staff were wonderful with recommendations, directions, etc... I would definitely recommend them to anyone and would stay there again when I go to see my son. It felt like home after six nights!
Staff friendly, location was good. Their spa was underconstruction. I was charged for the first night 11/8 even though we were not able to check in until 11/9, due to Delta bumping us in Atlanta.
Good value for the money. Rooms were clean and well maintained. Breakfast better than most others in this category. Poor signage from I-26 to locate the hotel
Comfort of the bed Didn,t have curtains that covered the windows. Had to eat in our room. cbs on tv had no voice. Traffic was unbelievable.
Location. Everything else was horrible.
price was ok small parking lot
Convenient - clean. Very nice place. Person checking us in was on the phone when we got there and stayed on the phone the whole time. I thought it was rude. And she only did our key for one night so we had to go downstairs to get them to activate for one more night.
Nothing did not like it at all I hate the room
The room and services were very good. Rooms were clean, beds were comfortable. the room was supposed to be nonsmoking but the smell of cigarette smoke was overwhelming.
Good size It smell
i didnt even stay at the hotel cause there were cockroaches and they had no hot water and i would like my money return to my direct express card
I didn't like it all. I didn't like it all.The room had roaches and there was a lot of people hanging around in the parking lot.Very bad experience! BAD.BAD.BAD
Late check in, friendly staff. N/A
Everything seemed clean, continental breakfast was good, bed was comfortable! Cleaning Crew and Breakfast staff were very kind and helpful. Will definitely stay in another Wingate again, just not this one. Check in Staff seemed to be unorganized and mismanaged and we couldn't check in til an hour after the regular check in time. We left our pillow when we checked out and called to ask if they could hold it for us and they were nice and said they would. When we get there all of sudden they were rude and said they couldn't find it and they weren't very interested in looking for it. Waited 20mins for them to find it. The location all though seemed like it was convenient was very congested with traffic all weekend long!
Friendly staff location convenience price Lumpy mattress Mildewy shower curtain
Room was very spacious, cleanliness Night staff could have been friendlier
Everthing They charge me twice...
This guest did not leave comments about this hotel.
Cleanliness and well kept presentation of the room and furniture. Will definitely revisit again. No.