The time I stayed before in February It was dirty. Thye never cleaned my room
Staff was excellent, from the checkin by the employee named Emperus to the check out. Simply great service.
redsox game, aqurium, ft mchenry, fells point
I like the decor and atmosphere as well as location Guest elevator not enough
fire alarm Saturday night and the fact we could not get back into our rooms for almost an hour because the elevators would not work and no stair access to 3rd floor. Very disappointed.
Allowing pets was a plus for us. She enjoyed her visit as much as we did.
Very pleasant staff. Very accomodating as well. This is not their fault, unless they failed to communicate to you, but there is no "buffet breakfast" even available at this hotel. They do not have a buffet breakfast. And hotels really need to stop touting "continental breakfast" as any kind of perk. A few danishes and coffee do not make for anything special.
The management was awesome Need to change the main bath mat daily not the tab mat. I had the same one for 5 days
The location was great. I was able to see the Inner Harbor from my room window. It was walking distance to the National Aquarium, and many great restaurants and local sights. Parking is a little high, but the hotel validates so you can come and go as you please and don't have to worry about paying each time.
Great Gym, great location, walking distance to everything. Easy to find free parking two or three blocks further into Little Italy. Front desk staff seemed a little pre-occupied with other things. They were nice and answered our questions but quick to get back to folding and stuffing letters, and whatnot. Also odd that the front desk was split between two hotels. No big complaint though.
The doors to the bathroom were very small. Closet door was broken and hard to open. The refrigerator was in an awkward position.
Location. Privacy. cleaniness . staff was professional and friendly Just the parking. 23.00 for parking after paying 250.00 dollars is rude awakening.
excellent location, room with good view
great location with many nearby stores, shops and restaurants. Friendly, pleasent and very helpful staff.
The power was off for several hrs and my room did not get cleaned.
Staff was comforting and helped you find your way by making you feel very welcomed. Almost like staying with family. There was no stress of traveling. The location was perfect for our itinerary That we had to leave
The location of the hotel was the best part of the stay - within walking distance to the Inner Harbor, Fell's Point, and a reasonable distance to the ballpark - especially if you'd like to skip the drive/parking fees. The room was equipped with a Keurig, selection of K-cups and cream/sugar for those needing a quick caffeine fix. There's also a Starbucks located directly under the hotel. As expected with a hotel in a city, the room was on the small side. It was just big enough for a King bed and bathroom, with a very narrow hallway. The pillows were ridiculously small - barely bigger than a toss pillow which made for an uncomfortable night's sleep.
The gym mac was fabulous. Whole Foods Market a block away. Nice place to eat across the street, the Irish Pub, excellent. Reasonable. No
the amenities, mainly the sport club Food but it is general in the US
I liked having complimentary breakfast and dinnner, access to the pool and gym and the ability to cook in my room and open the windows. It was difficult for people phoning in to get through. Once my husband tried 4 times and kept being cut off. Also, the burner on the stove didn't work
The front desk staff worked to put us next to our children and grandchildren which we very much appreciated. They were efficient and warm: they gave an excellent first impression. The breakfast staff was also very helpful and generous. No valet parking. I realize that is likely not what this hotel offers, but my wife and I are older and it would have been nice to have had that service
The comfort and convenience were perfect for our needs. Having a living area and small kitchen allowed us to visit with family in a private space.
the view from our room was fantastic! great location and having the kitchen was convenient
The room was spacious, the view was nice, the location was great. I would recommend it to anyone that is going to downtown Baltimore, and it seemed to especially cater to families. We had to change our reservation from 3 nights to 2 nights which the staff did without charge. The carpet was very dirty near the sink, the closet door could not be closed once opened, the fitted sheets came off the mattress every night (so that by morning I was sleeping on a bare mattress) and one of the elements on the stove top was not connected to the stove.
Loved everything about this hotel. Will come back every time I come to visit my daughter here in college.
The staff was extremely friendly and helped to make everything about my stay as convenient as possible. The interior, ambiance, decor and architecture were beautiful and opulent. The location to the harbor was awesome and just enough out of the way to not seem like I was on top of everything. I was not disturbed once by housekeeping when I was in my room. For the prices I paid it was definitely worth it. I didn't have a microwave or refrigerator inn my room which I think should be standard in all rooms. Out was hard for nude to keep drinks and left over food or snacks cold and I had to go downstairs to heat up my food. They accommodated more when and I asked for early check in because I arrived earlier then I planned. I also like that check out is at noon and not earlier and they didn't rush me to leave past noon. The bed was super comfortable, one of the best I've ever slept in. I liked that they had a little store also because my allergies were acting up and I was able to get meds. The free breakfast in the morning was very delicious. Also free coffee 24/7 was very nice. I would like them to provide free water bottles also. The complimentary shampoo, conditioner, and lotion were all name brand which I think is important and appreciated.the only real gripe I have is the elevator. There was only 1 for my side of the building. It took awhile sometimes but that's hardly a big deal. All in all I would stay there again. I thoroughly enjoyed myself. They also had a really beautiful outdoor patio with a fire pit but I did not partake. I also never knew if there was a pool and I would have used it I've I had a longer and not so busy stay. If they don't have one they should. I can't wait to stay there again. Nothing except that elevator.
Convenient location. Not necessarily the cleanest hotel.
After paying over 300 hundred a night, they ofer you a view upgrade for an extra 40 a night, which is fine is a beautiful view of the harbor, but you have to pay an extra 30 dollars a day to park your car. And when I ask the offer me the internet for free but since the person that checked me in was not there they tried to backed out of it saying that there was no way they could give it to me for free because it was 15 more a day. The people at front desk were very, very rude. Except when you are checking in and they are trying to sell you something.
Ok. Busy weekend. Crowded elevators and lobby.
Great location! Welcoming and very helpful staff! Large & Clean room. Will definitely stay again. Can't say anything bad about our stay.
The location was great. Across the street from the harbor. The staff was helpful and friendly.
The view in the room, the room's cleanliness; the design, the staff , the convenience re :parking
Nice hotel in a great location - easy access to the inner harbor! Nothing
Clean rooms. Accomodating staff. Let me check in early.
Location was perfect We needed a new remote control for tv and staff ca,e up immediately. All staff was by friendly Our room desperately needs new mattresses. 11018 as soon as you walked in you could tell because of the lumps. Everything else was wonderful.
I loved everything about Blancnoir. From the time we arrived to the time we left it was very comfortable and inviting. We were welcomed right away. It had a home feel to it rather than the feeling of a hotel where you check in and go about your way. The knew which reservation I was and what room I was in. I would highly recommend this to anybody looking for a relaxing weekend away. We were only about a 5 minute walk from a lot of restaurants and plenty of things to do. The location couldn't have been any better, no busy streets right outside with a bunch of noise. The breakfast was a bit different being that we didn't know anybody at the table but it was fun once we started talking to one another. I will definitely be going back for another visit in the near future