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Their suggestion of another hotel They refused to check me in. Angel, the woman processing my check-in could not find my reservation. She was rude and inhospitable. I will never go back.
Coffee in lobby. Convenient to restaurants. The price for a cup of coffee
Front office desk staff was fairly good. Close proximity to airport (~5 miles). Decent view from our 11th floor window. The carpet in the halls were quite stained, our AC in the room did not cool. The bathroom vent fan did work at all. There was a tube of caulk left on the floor. There were several things that were not clean including the bathroom counter and trim, and bathroom vent. The TV remote for the old tube-type TV did not work and the battery cover was just taped on. The staff did bring us a fan to cool off the room. That helped the temperature some, but largely the reason for running the AC unit was for cover noise so we wouldn't hear other rooms or outside noise as well as being able to close the blinds to make it darker so we could get to sleep early for our 2:30AM wake-up time for our flight.
Compared to other Hotel rates in area, rates were great. Room was large and had a microwave and refridgerator. Restaurant had good food. Bad- hotel is dated and needs to be renovated. Tv was 20 plus years. Bath had mold around tub and hot water was like warm. Sheets were wrinkled like maybe they weren't changed. They also were very thin. There was no fitted mattress pad or a fitted sheet. Mattress was warn out and had lumps.
Close enough to everything that you could walk. Large parking lot. Big room. Hotel itself is a bit dated and could use a makeover. Friendly staff. Rooms smelled a little musty.
I like inlet towers for the value Shower drain very slow to drain. Toilet awkward location behind bathroom door. Old facilities. Hair on couch. Dirty baseboards. Poor air circulation.
location to airport
It is always a great experience at the Inlet Tower. I always walk into a clean room, with a great view overlooking the city. The employees give great customer service, whether it be at the front desk, at the bar, or at the resturaunt. You cannot beat the quality for the price.
Nick at the front desk was courteous, helpful, and professional. Always greeted me with a smile and willing to help. Elevator was slow and only one was working
Not much the lobby was deceptivly clean and well built then going up stairs total opposite Room was broken in so many ways yellow stains in tub back splash broken like it had been punched base board not even attached to wall in most places entry door was loose which makes security an issue quick easy repairs unless maintenece is completely incompotent just about every applience out dated and worn down i could repair all damages in about 2 hrs not very happy and was looking for a month or more stay just doing trial run wont stay again and will not let any friends stay there.
excellent view could not sleep due tp bed bugs
Good location. Spacious room. Comfortable beds. Nice market nearby. Walkable to city center and parks/trails.
Sale price was great! Nice breakfast. Great location Paint peeling in bathroom. Sinks dirty. Remote battery dead
Housekeepers were good. The internet was "down" for three of our four days there and they didn't seem to care about fixing it. Seemed to be a little irritated that I would ask when it was going to be fixed. The swimming pool and hot tub were out of order for 2.5 of our four day stay and again they couldn't tell me when it would be functional and didn't seem to care. We were there with a grandson and the swimming was one of the main reasons we selected this motel. The front desk people were nice but were young and not very experienced or helpful. I believe there is a management problem and generally a lack of customer service. The price also was too high as compared to other area motels.
The room was a nice size and the breakfast was good. When we walked into the motel, there were people sleeping on the couches in the entry way with their luggage, children running around in and out of the pool area, screaming and hollering. The pool hours didn't seem to make a bit of difference, and they put is in a room directly across from the pool.
Room very spacious; comfy bed & pillows; good breakfast.
Everything worked well. Comfy bed My room (134) had a lot of noise from L street.
No doubt to their excellent service. Neat and tidy room made our stay comfortable. Location is great that we could reach out when just on foot. Definitely will stay with them for our next stay in anchorage.
The staff made you feel as though you were home.