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- Very nice views and exotic environment: one has the feeling of being in the middle of the jungle; free transfer to the centre of Ubud (15 minutes); large duplex villa with very nice bathroom (incl. large marble bathtub); nice breakfast, swimming pool and other facilities; good spa. - Rooms/villas are slightly over-priced for the quality of services/environment; rooms/villas are insufficiently isolated (e.g. as early as 5 AM the local wildlife, incl. domesticated poultry awakens and it is hard not to wake up together with them, but that of course is part of the charm of a stay in a jungle like environment!)
Great staff service, opulent surroundings. Mixed up our reservation and had to move our room, but we were compensated appropriately and the first room was just as nice as the 2nd.
Staff was very friendly and kind and service is excellent, villa is luxurious and the views are out-worldly and breath-taking. Also they offered us a welcome gift that i really liked. The insects inside the villa but there's nothing they can do really knowing the environment that we're in although they spray the villa everyday from inside and out, and also the villa was far from the reception and restaurant area that we should call a butler with a golf car to pick us up every time we go in and out of the villa, but nothing that ruins our amazing stay
This is a beautiful facillity. The staff is wonderful. Prix fixe dinner for Christmas with no other food available.
the villa, tea time were good. Service at breakfast was chaotic, food arrived in a wrong order, serivce was slow
Certainly the most beautiful hotel you can imagine for a honeymoon (actually the most beautiful villa we've ever stayed at). Fantastic view and enormous luxury villas with plungle pools! Only one computer for internet acces, which was frequently down. You will have to consider that, since it is close to jungle, bugs will appear inevitably in the evening, but can be reasonably kept out.
The pools (both our own and the mail pool). The luxury rooms. The fantastic view. The restaurant at Payogan was not at all value for money. Expensive and boring food. The hotel is app 15 minutes ride (car/bus) from Ubud centre.
Very old, needy to repair
very good location among the nature and the privecy in the fabulos swiming pool. reciption staff does not know how to deal as freindly
hotel was nice, nice landscape, excellent and friendly staff insects in the room, outside toilet and shower
An absolutely beautiful resort set in stunning surroundings. The service and rooms were good, although the finishing touches were absent, like no chairs or lounges next to the private pools, limited chairs next to the main pool, limited towel supply and very expensive drinks. It was also quite a distance from Ubud town but this was ok because they provided a free shuttle. Very luxurious!
The landscape was really nice. Beautiful view from the villas with private pool type of room. very quiet. The front desk staff specially Tagel was great and really helpful. Really old and run down. In serious need of renovation. The humidity smell in the shower and toilet was quite bad. The shower broke down twice during our 4 nights stay. But they came promptly to fix it both times. the pool bed mattress was covered with mold and geckos were living in it! quite scary.
I got the villa with poola nd the bath was out side. Little unconfortable but very romantic
the friendliness of the staff and it was very quiet and peaceful
We loved the hotel, very friendly staff, spacious rooms. Great for people who love nature, gardens and tranquill setting.
Visiting Ubud area , massage in Ubud
The accommodating staff. The pinesol smell of the room.
Beautiful grounds and setting. Large and well decorated room. Shuttle to town was good. Menu was too gourmet, with limited selections, small portions and high prices. The cheesburger in the bar was the most expensive I have ever had anywhere.
The Staff is incredible friendly The designated driver for pick up us in the airport tryes to set bussines with some shops in our way to the hotel,,,,prices were to high when we saw the other shops; obviusly there was an arrengement between them
A beautiful hotel set amongst lushous greenery with staggering views over the paddy fields. The hotel is luxurious and staff very friendly, overall we had a fantastic stay on our honeymoon and would recommend this hotel to anyone looking for a quiet and peaceful stay in beautiful surroundings.
One of the most wonderful experiences of our life. Your feel pampered from the moment of arrival till the moment you leave.
Everything is absolutely excellent and I would recommend this hotel to anybody - it is amazing!!
The staff were lovely, nothing was ever too difficult, it was so quiet and peaceful, you barely see other guests around. the outside shower/bath area can be dangerously slippery.
we felt in another world. the hotel is beautiful and the room too. the view on the rice fiels and nature is amazing and so relaxing. the room was beautiful but unfortunately the humidity smell was very strong. Not sure this room is used very often.
great staffs. I really spent an unforgettable night. thanks!
silence & solitude. friendly staff, nice spa shallow pool (70cm), unpleasant odor at times
Relaxation, friendly staff, location Not applicable
new years eve party was so good!
the lagoon is very nice, good for ppl who enjoy light swimming!
Very nice facilities, excellent desing rooms and very convenient shuttle service to ubud. not very good food and quit expensive. the buffet breakfast is full of flies!!!
The hotel staff's good services and comfort of the hotel environment.
The staff was extremely helpful & friendly
Very good breakfast.Awarding winning resturant.Up to world best class standard for food. False advertising.Ubud Charlet room will never be available. There are only 8 rooms looks like the adv. picture out of 58 rooms in total. Some room were renovated but we never had a chance to even see it. Our room was old and no 4 pillar bed. Will send you picture later. When I check out, I saw another pair of traveller were complainting about the room too. What you pay is not what you see in adv. picture.
The hotel was among the pictureque rice fields and forests, away from the main tourist area - very quiet and relaxing. Our unit had it's own garden with a little hut with thatched roof in it. We saw lots of stars in the clear night and monkeys in the trees above the rice fields in the morning. The hotel has beautiful main garden, pool area, temple, paths to village, etc. The drive from/to the airport, nusa dua and kuta was 1hr-1 1/2 hr depending on the time of the day. If you prefer the bustling tourist scenaries and spa hopping, Ubud area may be bit far.
The peaceful bushy surrounding, with monkeys in the trees. The pool villa's and the lovely moonlight dinners. The breakfast could be improved, just by adding some cheese, ham and salami (for people that do not enjoy hot meals in the morning.) The boiling coffee is really terrible! They should invest in a good coffee machine then the resort would be "perfect".
Villas are well designed and sited well within a setting of rice paddies. The landscaping was particularly well designed and well kept. The toilet/bathrooms are little outdated; and need to be modernised.
The hotel was really up to and above our expectations. Really nice setting and surrounding and very friendly and helpful staff. as the chalets were full we were upgraded to a villa.
Good service - excelent location Driver transfer was a little expensive compared to taxi
We stayed in the deluxe pool villa & it was an absolutely gorgeous room! The food was terrible, we found it necessary to travel into ubud centre to eat every meal.
Privacy, day bed - views. Pool. Friendliness. No
Only the staff The location was very far from Ubud center and the hotel is difficult to reach if you drive by your own car.
Excellent hotel. Beautiful views over rice fields and rural enviroment. Staff are excellent and very helpful.
Good breakfasts, nice room, friendly staff and a decent pool area. Shuttle was quality as well as they picked u up wherever you wanted as long as it wasn't later than 10:30pm. Good place to relax amongst the rice paddies! Location was way out of Ubud. It is very misleading that they consider themselves to be an Ubud adress.
I liked the atmosphere of rest and serenity, the staff was helpful and spoke english well based on the website I assumed the view would have been better and I expected a bath in the bathroom, not the dipping pool outside
Very quiet location with magnificent scenery from all around the hotel. Great service and free shuttle on request to and from the hotel to UBUD. Excellent advice wtih regard to purchasing of art and woodcarvings. Owner of hotel took us out free of charge and guided us with regard to price negotiations and save us heaps. Staff very informative about culture and local customs.
The villa and wider facilities of the hotel were nicely laid out and clearly a lot of care was taken in the aesthetics of design and decor. It was very well integrated into its environment and enjoyed a peaceful location whilst not being too remote. The range of meals was limited and not that inspired (for my tastes, perhaps not for others). However, I thought that the food was cooked and presented well.
Tranquility, relaxing, comfort, the staff helpful, great place to relax, love the design and the back to nature Resort concept. Beautiful view
the scene is incredibly picturesque!! romantic, got free upgrade to villa(pool) 11pm all closed :P so pack your alcohol or wine prior to that