location was great, the room was beautiful, friendly staff
Spacious room Delivery charges for room services
Clan/tidy room Reception staff not particularly friendly
Excellent central location, walkable to harbour and train station and monorail close by. 14 dollar by train to airport
Totally I evaluate this hotel better than Grace Hotel nearby. Hotel's dining, serving Indian dishes every night is bit tiresome for the guest staying 10 days like me.
Central location difficult for car unloading in market street and small street lobby
room, the staff, and the location were all great nothing
Proximity to The Rocks, Opera House, Botanical Gardens, Hyde Park, Railway Stations, Darling Harbour, Cafes, Supermarket. Excellent service from great staff!
The location and the staff are about the only likeable characteristics of this hotel. I paid $249 for an Advantage room requsted 2 double beds only to be told on checkin that the room only had one double bed. I then had to pay $50 to upgrade to an Executive room (a better room apparently) I failed to see the value which also included free drinks at the bar from 5.30-7.30 and breakfast which was the worst I have experienced at any hotel.
We enjoyed Sidney for WYD 2008 No. It was very comfortable.
Very good, spacious bathrooms with a separate shower. Overall, hotels in Sydney are quite expensive.
perfect, with a first class concierge service
The courtesy of staff and its location The rooms are quite small and the drains in the showers don't work well
The spa was out of order for our last day
Great location, some staffs were very nice and helpful During my last day I called for Bell to pick up my belongings but I waited 15mins and no one turn up so I end up carried them down myself.
Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!
Gym and Executive floor accessorites Nothing
TV in the shower! Nothing
Hotel staff were very helpful and catered to all needs, the location is excellent for shopping & night clubs.... and the best was the Buffet Breakfast
It was my wife's 60th birthday and the little extra touches they did made the stay all the better. Great Hotel.
Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food. Nothing really
Good customer service. Slightly long check in time.
Quality hotel. Valet parking was efficient, rooms were as advertised i.e. clean, modern with a relaxing feel air-conditioning noisy when actually trying to fall asleep
Staff very helpful No pool. No bath. Found an old shoe under the bed. Not so clean.
Free upgrade at check in to a room with a harbor view None
Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days. The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
Convenient location, clean, modern There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.
Great wifi, attentive concierge, great staff all around. Nothing negative to say, really.
Clean, nice rooms , good facilities , great location
very neat and fairly large rooms. the park view is beautiful. initially we were in a 'park view' room which did not face the park at all. you have to crane your neck out of the window to see the park. this should not be sold as park view. staff were happy to move us to a front facing room with beautiful view.
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
Very help full and friendly staff would stay again. We stayed in a one bedroom apartment, very comfortable and location is fantastic walking distance to all main attractions.
Terrific location in centre of Sydney, close to Town Hall, Darling Harbour and transport, nice size room with full kitchen, friendly staff and on site restaurant was good
A short walk to all you need. Very helpful reception. No traffic noise. Unusual to get clean towels every day, even though they were left hanging up.
The location - although centrally located there was very little noise from the street or other apartments. The close proximity to Darling Harbour, Pitt Street Mall plus numerous other locations enabled us to enjoy many pleasant walks or use the transport system if desired. A briliant relaxing holiday made all the better by our stay at the Mantra. Would definitely come back.
All staff were friendly & helpfull. Handy to Darling Harbour. Bed was great & plenty of room in apartrment. I could not get some urgent papers printed from my usb. (5 pages)Hotel needs stand alone pc for this purpose and there would be no risk to mainframe / network.
very centrally located some conveniences were lacking ,
very close to Darling Harbour + upgrade slow elevator
Only the location!! Disappointing compared with Mantra in Melbourne which was not only cheaper but much more comfortable. Had problems with shower. Hotel needs upgrading. Would not stay here again. Has put me offf the Mantra hotels. Overpriced for a down market hotel!
The staff was especially friendly and helpful, and the room provided exceeded my expectations. Excellent location, and the price was right! Road noise from being in such a downtown location was a bit distracting, but certainly not excessive.
Staff were particularly helpful and welcoming! Not able to open the window to access fresh air.
The self contained apartments were fantastic. Very comfortable, large and well appointed. Has everything that you will need including own mini laundry (in what looks like a linen cupboard). They appear to be very new. Everything was spotless including furniture, fixtures, carpet etc. Very secure with swipe cards to get in and out. We are always wary about booking sight unseen - but this was lovely There are no views.The hotel is in a little alley - so no foyer or anything. Not very well signed for new guests. Everything is secured by swipe cards and pin numbers so getting into the hotel for the first time to check in isn't laid out in front of you.
Fully fitted kitchen and washign facilities make it the easiest way to manage yourself in such a busy city. An excellent stop with an ideal location for the centre as well as metro and bus routes
Convenience to Sydney CBD makes it ideal for national & international tourists and business people. Kitchen and Laundry facilities were a bonus.
The studio was very confortable and big. The location in the city heart Specific location: Husking pl is a very ugly little street.
Easy access & central city location. A good clean property & I liked the fact it is a small sized, boutique property.The one bedroom apartment was just perfect for business & well sized in the overall layout. Would definately recommend & use again
We stayed 9 days at Medina Martin Place and we absolutely loved it. We had the best sleep, the bed was the most comfortable we have ever slept on and the blanket was super yummy too. The location is perfect for CBD or exploring the city. The apartment had all possible facilities we needed. Staff was very friendly and accommodating, Warren and Mimi in particular. Highly recommended. Cleaning is up for some improvement. Garbage and towels were taken care of on a daily/ when required basis, but the carpeted floor was quite filthy at the end of our 9 day stay and glass surfaces of furniture were pretty dirty too. Also, our CD player was so old (or substandard?), it couldn't play even brand new CDs.
It's central City location and the helpfulness of the staff
Staff were very helpful & location was excellent The hotel never got my booking from booking.com which was a little stressful but they managed to find me a room. On the upside the staff fixed the problem quite quickly.
Sentral beliggenhet Frokost opplegg kunne vært bedre
Værelsepike kom inn på rommet kl.10.00 , med lappe på utsiden av håndtaket hvor det stod do not disturb!! Middag som var booket for nyttårsaften flere mnd. Før gikk fløyten, da hotellet hadde avlyst all mat og sendt hjem personalet utenom en portør dager I forrveien!!! +Uten engang å prøve å informere oss pr. Mail eller tlf!!!! Dette gjorde at vi (9 personer I alt) fikk en utrolig stor medkostnad da vi måtte spise ett annet sted I siste liten!!! +Bare en tilfeldighet at vi fant ut av dette, ca. 2 timer før vi egentlig skulle spise på hotellet!!! Værste jeg noen gang har vært med på... -Og jeg reiser verden over året rundt...
rommet var stort og fint med friske farger. Det lille kjøleskapet på rommet kom godt med siden det ikke er frokost på hotellet, der kunne man oppbevare drikke og pålegg. det var alt formye støy fra gaten. noen ganger var det vanskelig å få sove pga bråket om natten.