Visiting Sydney Opera House etc The photo on Booking.com of the swimming pool is not of this hotel, therefore false advertising and should be removed as the pool was nothing like photo which was a bit of a disappoint for us as this is one main reason we booked it. This was our honeymoon and was looking forward to chilling at the pool area which looked gorgeous on website!!!!
Fantastic staff, great location
The location was fantastic, the staff very friendly. It was great to have free, secure undeercover parking.
The Staff and their helpfullness. That the hotel was not staffed for 24 hours. Quite risky in case their are any emergencies.
I liked the friendly staff at reception who tried to fill all my requirements. I also liked that breakfast, although light, was complimentary. How you could only get there one way as I kept missing the turn adhad to go around the block many times.
price was good and close to where my meeting was train noise early in morning. Also the staff could not offer a map showing where the hotel was in relation to city, the map given was only for more central city.
Felt safe, good location for train travel. Clean sheets & towels, helpful desk staff - cheap rate. Room was worn out - carpet stains, moldy shower corners. Loud AC and broken phone. Toilet wouldn't stop running so had to shut it off underneath.
Everything works, no fuss. Room was very small, but good value
Pleasant friendly staff, Reception area and breakfas.t room nicely decorated.Good advice from reception re travel to airport Room not well cleaned .Garment from previous guest under bed
despite the exterior of the hotel (that was not really gorgeous, to be honest), rooms and communal areas are very nice (and new!!) for a couple, the room I had could be small (for Single is perfect)
Location,price and simple breakfast
The staff were all excellent and very helpful. They were very well informed during the APEC rally and provided accurate tourist information as the tourist offices were closed. The room was extremely small to the extent that boiling the kettle in the wrong place would set off the smoke alarm.
Stuff is very helpful. Just for the roof top need to be clean up every morning. Other then that I'll rate the hotel 8 over 10. Just the roof top and some noise from the train other then that everything was great.
Clean rooms, good location, very good value for money. Some traffic noise.
The apartment we booked was spacious and clean and decently priced for an apartment near the city.
Large rooms Shared toilets and showers. Lack of professionalism and dirty vents
The friendly and helpful staff and the modern furnishings of the room. Excellent that there was a modern and well appointed communal kitchen available also. Parking a little difficult, would rely on public transport next time.
The hotel was clean and the room spacious, location beaning central made it easy to get around by bus or trains and close to food outlets When l book the hotel l didn't ask about facility and when looking thru room facility was shared. (minor problem).
I booked a family room but on arrival thwe room had 1 bed. Our eldest son slept on the lounge and the rest of us in the 1 bed. Not what I was expecting from a 'family room'
The staff were very friendly and took an interest in us.WOuld stay there again if needed to. They needed to supply face washers.