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Visiting Sydney Opera House etc The photo on Booking.com of the swimming pool is not of this hotel, therefore false advertising and should be removed as the pool was nothing like photo which was a bit of a disappoint for us as this is one main reason we booked it. This was our honeymoon and was looking forward to chilling at the pool area which looked gorgeous on website!!!!
Fantastic staff, great location
The Staff and their helpfullness. That the hotel was not staffed for 24 hours. Quite risky in case their are any emergencies.
The location was fantastic, the staff very friendly. It was great to have free, secure undeercover parking.
I liked the friendly staff at reception who tried to fill all my requirements. I also liked that breakfast, although light, was complimentary. How you could only get there one way as I kept missing the turn adhad to go around the block many times.
Location Could hear other rooms qutie easily
Staff were pleasant, got to leave our bags there all day after checkout -that was convenient. No mirror in the bedroom. Pretty plain/small room for $219 per night.
Aside from a few stray hairs the room was clean In the last 15 years of frequent traveling this was the first time I walked out on a hotel in the middle of my reservation (much less when the hotel refused to issue a refund). Upon checking in, I was told I was upgraded to a family room for my first night but that I would need to move to a smaller room with 2 twin beds the following night. This was fair considering I booked a double bed for the first night and a room with 2 twin beds for my second and third nights. What was not fair is that rooms with 2 twin beds do not have windows. I booked on kayak and this didn't appear anywhere on my reservation or room description. Oddly enough, the images of the room posted online do have windows - but they are fake! They receive absolutely no light and they are bolted shut. Hence the images of the room on booking sites give the illusion of a window, but upon entering you realize you won't be looking at much of anything during your stay. Talk about false advertising! The two guys working the front desk when I checked in were friendly enough, but they deflected all responsibility and blamed the online booking site I used for not clarifying the lack of windows. Eventually the hotel offered to upgrade me to a room with windows at a cost of $35 per night and they refused to let me cancel my stay after one night. No chance of a refund despite the misunderstanding. I was told repeatedly that I should be happy that I had been upgraded to a room with 3 beds for my first night... as if that was somehow useful to me as a solo traveler?! The room itself is clean and the bed comfortable. There is soundproofing from outside, but I could here every word spoken in the room adjacent to mine and a good deal of noise from the corridor. It didn't help that there was a champagne party in the room next to me. Oddly enough, the windows are sealed and bolted shut in rooms with windows (isn't this a safety hazard?) and it is not possible to adjust air flow or cooling from inside the room. It was unseasonably warm in Sydney during my visit, and, in turn, my room was quite hot. So much so that people in the neighboring apartment left their door propped open much of the night since it was more comfortable in the hallway. Reception closes at 9PM, which means there isn't much security and nobody is around in the event of a guest problem. Only one slow elevator for the whole building and you need to pay $2 per bag for left luggage. Even for a couple of hours. I would definitely not stay here again. Nor will I stay at any hotel affiliated with this chain of budget accommodation. There are a lot of budget hotel options in Sydney. Do yourself a favor and look elsewhere.
It was sufficient for what was needed! Parking would be a bonus!!
Extremely clean and lovely room. No iron or ironing board in room.
We liked the hotel, found it nice and handy for lots of places in the area. It was clean and modern. No we liked the modern and clean lines of the room and en-suite. Would maybe suggest a shelf in the shower room for putting toiletries on. You know what us girlies are like for our sprays and talcs etc. Not a criticism, but found it a little strange having no natural daylight. However, we found it a nice friendly hotel, and we really enjoyed our stay there. Staff friendly and helpful. Thank you. from Mrs. A. Darby.
I would not stay at Leisure Inn again. I called a couple of days in advance to warn them that we would be arriving from a long flight and would like to check in as early as possible. The person on the phone said that they would do their best to prioritize our room. But when we got there, the staff were very unhelpful and unwilling to do anything to help us get an early check in. If there is no early check in, fine, but don't give people the expectation that you will help and then do nothing when they arrive. Also our room had no windows and was very stuffy, it didn't seem like the air-conditioning was working consistently. We woke up feeling terrible every morning. Finally there is no recreation area within the hotel where you can work or wait for your room to be ready, the rooms have no irons or televisions.
the location, the size of the room. and that after 9 i couldnt contact reception
Quiet room in Central location - New, modern furnishings Tea/ Coffee Making Facilities were not available
I liked how close the Leisure Inn is to everything, very convenient. The room we stayed in needed some maintenance in the bathroom.
location,location,location! a bit noisy.
Friendly staff and close to Central Station and CBD. Strange overhead shower rose, noisy air cond. in hall. Would've preferred room with a view.
Stuff is very helpful. Just for the roof top need to be clean up every morning. Other then that I'll rate the hotel 8 over 10. Just the roof top and some noise from the train other then that everything was great.
despite the exterior of the hotel (that was not really gorgeous, to be honest), rooms and communal areas are very nice (and new!!) for a couple, the room I had could be small (for Single is perfect)
price was good and close to where my meeting was train noise early in morning. Also the staff could not offer a map showing where the hotel was in relation to city, the map given was only for more central city.
Felt safe, good location for train travel. Clean sheets & towels, helpful desk staff - cheap rate. Room was worn out - carpet stains, moldy shower corners. Loud AC and broken phone. Toilet wouldn't stop running so had to shut it off underneath.
The apartment we booked was spacious and clean and decently priced for an apartment near the city.
Pleasant friendly staff, Reception area and breakfas.t room nicely decorated.Good advice from reception re travel to airport Room not well cleaned .Garment from previous guest under bed
Clean rooms, good location, very good value for money. Some traffic noise.
The staff were all excellent and very helpful. They were very well informed during the APEC rally and provided accurate tourist information as the tourist offices were closed. The room was extremely small to the extent that boiling the kettle in the wrong place would set off the smoke alarm.
Location,price and simple breakfast
Everything works, no fuss. Room was very small, but good value
The staff were very friendly and took an interest in us.WOuld stay there again if needed to. They needed to supply face washers.
I booked a family room but on arrival thwe room had 1 bed. Our eldest son slept on the lounge and the rest of us in the 1 bed. Not what I was expecting from a 'family room'
The hotel was clean and the room spacious, location beaning central made it easy to get around by bus or trains and close to food outlets When l book the hotel l didn't ask about facility and when looking thru room facility was shared. (minor problem).
Large rooms Shared toilets and showers. Lack of professionalism and dirty vents
The friendly and helpful staff and the modern furnishings of the room. Excellent that there was a modern and well appointed communal kitchen available also. Parking a little difficult, would rely on public transport next time.