Totally I evaluate this hotel better than Grace Hotel nearby. Hotel's dining, serving Indian dishes every night is bit tiresome for the guest staying 10 days like me.
Excellent central location, walkable to harbour and train station and monorail close by. 14 dollar by train to airport
perfect, with a first class concierge service
The location and the staff are about the only likeable characteristics of this hotel. I paid $249 for an Advantage room requsted 2 double beds only to be told on checkin that the room only had one double bed. I then had to pay $50 to upgrade to an Executive room (a better room apparently) I failed to see the value which also included free drinks at the bar from 5.30-7.30 and breakfast which was the worst I have experienced at any hotel.
room, the staff, and the location were all great nothing
location was great, the room was beautiful, friendly staff
Spacious room Delivery charges for room services
Clan/tidy room Reception staff not particularly friendly
Central location difficult for car unloading in market street and small street lobby
Very good, spacious bathrooms with a separate shower. Overall, hotels in Sydney are quite expensive.
We enjoyed Sidney for WYD 2008 No. It was very comfortable.
Simply everything. The hotel is a stones throw away from Circular Quay, and is in walking distance to the iconic Sydney Opera House. There are lots of awesome shopping venues all around; with food galore and convenience stores to choose from. There are several tours that have starting points only steps away; including ferry tours and dinner tours. I highly recommend the harbour view rooms. The view is breathtakingly beautiful. You really can't go wrong with this hotel. Absolutely nothing not to like.
Beautiful room, comfortable bed, great fitness center. Location was exactly what I wanted and needed for a couple of days in Sydney...close to everything! Felt safe, and was treated wonderfully by all staff. I REALLY have an issue with the use of so many plastic water bottles. It is nice to have them in the room for many, I know...and to have them to carry around, as well. But...in the gym? C'mon. Use a filtered water system, or at least have one available so that when you run out of your own water, you can refill it without having to use yet another plastic water bottle. For the cost of the bottles and the disposal, reusable ones could probably be provided to every guest.
The front desk staff sent us a complimentary bottle of champagne to put room because we were celebrating our honeymoon. They even included a very nice personalive card, too!
Room very clean and comfortable My second reception experience - arrived early and room not ready. Very helpful chap checked me in, checking photo ID and giving me spa key so I could freshen up after long flight. Promised a text when room ready and promised this would be within 2 hours. Returned from run to see if room ready having not received text in spite of two and a half hours having elapsed. Female receptionist insisting in seeing ID again which seemed utterly superfluous to requirements. When asked why I hadn't received a text she said that the "room has just this moment become ready". Amazing coincidence. ended up being late for an appointment because she was so reluctant to relinquish the key without me having to go and find my photo ID even though it was obvious I had already checked in and knew all the details.
Friendly and helpful staff. Great location, 10 minute walk to the opera house. You can see the harbour bridge from the hotel street. They have FREE money exchange (US dollar to AD dollar). Super convenient.
Bellmen were good, pillows Received worst room imagined. Low floor, dirty windows, bad views, receptionist lied about restaurant open at 10PM, Burger cost $30 plus tip, water in room was $10, room was expensive at about $300/night, no loyalty program with airlines except Qantas, shower was open with no door, no microwave, no real conveniences, small room.
Ideal location for visiting Sydney sites and restaurants. Helpful staff.
Location, service and ammenities were great. Staff was very welcoming Facade could use an update but the inside is very nice
Location, not too expensive for a 5 star, good restaurant and breakfast buffet. The sheets were too heavy I found, I struggled to get comfortable.
Central location, close to shopping, entertainment, food etc. Additional request included in booking request was not actioned - or even acknowledged. When requested, was acted upon poorly.
Professionalism of staff. Twinings teabags. Good sound insulation from other rooms. Beeping noise from a nearby garage roller door or something similar. Our room smelt of cigarette smoke and there was an unemptied ashtray on the balcony so we asked to be moved, this was professionally handled by reception desk. Saw one staff member lighting up a cigarette within a metre of front door of hotel one evening, and it is supposed to be a non-smoking hotel.
The location of the hotel was great. The Mantra 2 is located on George St., which is the main street in downtown city. The hotel is located less than three blocks from the Opera house, ferry port, the rocks, and Coles supermarket. What a place, what a staff!
convenient location housekeeping staff knocking at 9am on the day of check out?!
Good location. Staff were friendly and helpful. Room was large and comfortable.
Excellent location with very comfortable accomodations for a family.
Staff, rooms facilities were excellent and I would recommend this hotel to family and friends.
The staff were great the location was great. The oven and the dishwasher was covered in mould. We did not use the kitchen as it was very dirty, the bathrrom was not that clean neither.
was pleasantly surprised at the amount of applicances we got for a studio room. perfect location. 24hr reception i believe.
ordered room service for myself and friends on my 2nd night. The food was so bad I did not eat or drink anything further during my 10 day stay.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food. Nothing really
Great location, some staffs were very nice and helpful During my last day I called for Bell to pick up my belongings but I waited 15mins and no one turn up so I end up carried them down myself.
The spa was out of order for our last day
Quality hotel. Valet parking was efficient, rooms were as advertised i.e. clean, modern with a relaxing feel air-conditioning noisy when actually trying to fall asleep
Good customer service. Slightly long check in time.
Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!
TV in the shower! Nothing
Hotel staff were very helpful and catered to all needs, the location is excellent for shopping & night clubs.... and the best was the Buffet Breakfast
Gym and Executive floor accessorites Nothing
It was my wife's 60th birthday and the little extra touches they did made the stay all the better. Great Hotel.
The courtesy of staff and its location The rooms are quite small and the drains in the showers don't work well
Free upgrade at check in to a room with a harbor view None
Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days. The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
Staff very helpful No pool. No bath. Found an old shoe under the bed. Not so clean.
Convenient location, clean, modern There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
Rent, pent, ryddig og fantastisk service 24 timer i døgnet. Gangavstand til absolutt alt i Sydney, super beliggenhet. Forbedret internett avd.
God beliggenhet med gangavstand til Opereaen, Harbour Bridge og Darling Harbour. Fint rom men bør bo høyt opp i bygget for best mulig utsikt
The location!! It was only a short stroll to all the main attractions. We were not informed about a deposit prior to arriving and so that was an inconvenience for us. Other than that, it was perfect!
the staff were very helpful,the food was good , the location was perfect for our purpose . no problems
Location was great. No WiFi access in rooms. Seemed to be charged for every little thing. Example: Internet access in the lobby business PCs cost $2 for 15 minutes of internet use.
It had all the basics of a normal hotel, nothing special. I thought the staff were not very enthusiastic when I checked in. They just seem to be going through the motions.
Staff, beds Room, ambience
Convenience to city and rail network The TV was next to useless!
Excellent location in Sydney. Good lunch special.
Location centralized to many must see places in Sydney
the fact that it was central to what we wanted to do We did not stay long enough to make an judgments
Great location but pretty basic accomodation. They would not allow early check in. No wi-fi in rooms.
Close proximity to metro station and that is it. The facility is dirty, Hallways were vacuumed maybe a year or longer away. Large pieces of trash remain in hallway for days. The room service is mediorcre. Literally, they only change towels and straighten the upper most layer of the bed. They do not even tuck the sheets in. They never vacuum the room or wipe surfaces. It is disgusting at this hotel. Cups and glasses used are rinsed. My tea cup remains stained with tea residue that can be easily wiped when I ran my finger over it. When I complained to the front desk, I was told that room service is sourced-out and that is why it is lacking (this is not my problem, I need a clean room). I would never ever ever stay at a travelogue again, and more specifically this hotel at Waynyard. It is very shocking that a hotel which costs a good amount of money is lacking that much.
The location of the hotel in relation to the other venues to which I was required to visit. This is not a dislike, more of an unpleasant observation. The room and corridors had an air of mustiness about them. Maybe as simple as the carpets need cleaning/freshening.
Large, well appointed rooms and bathrooms. Excellent staff, very responsive to your needs. Beautiful facility that was a comfort to return to after spending the day seeing the sights around Sydney. This hotel is in a perfect location, close to the opera house and ferries yet far enough away to be in a tranquil setting, across the street from the park. If we ever return to Sydney we wouldn't consider staying any place else. There was nothing not to like!
I liked the spacious, comfortable room size, the cozy atmosphere, the location of the hotel which makes it easy to explore Sydney's most famous attractions and the helpful and fast service at the reception/concierge desk. The service during breakfast was a bit slow, e.g getting coffee, refilling the buffet took very long.
Wonderful room Nothing
the friendliness of the staff
Excellent location, staff and facilities. None
All the staff were very professional and helpful. I had overpacked so needed to send home some items. They found a suitable box for me straight away (within 15 mintues) and brought it up to my room. They were also efficient in organising transport.
The building is beautiful!!! Arranging a 12pm checkout to only be called at 1120am and asked what time we were leaving?!
We thought it was terrific, great location, loved The Bar and staff We had issues with the staff cleaning our room who missed things and cosnsistently forgot to leave thinks lioke breakfast menus
The hotel is ideally situated for visiting tourist attractions such as Circular Quay, the Rocks, the Bridge and the Opera House. Across the road from the hotel are the Botanical Gardens. This is a 5 star hotel and the interior and service reflects this, I did not eat at the hotel so am not sure whether meals are value for money, there are many restaurants and cafes close at hand to suit most budgets. The rooms are very spacious and well equipped, tea and coffee and fresh milk were replaced each day at no extra charge. Overall a very enjoyable stay. The only critisicism I had was that like most hotels the beds were rather hard.
Sumptous, extremely helpful and friendly staff, fabulous location, great food, relaxing bar, everyone so kind and genuine, comfortable bed Yes - did not like leaving!
Convenient location to city attractions. Breakfast prices were way too high. I paid $158 U.S. dollars and the breakfast prices were $18 to $26 US dollars. Overall I enjoyed my stay as the room was clean, quiet and comfortable.
bed is old, sags in middle. Room is old, needs a refurb. "Atrium" means no view at all.
friendly and helpful staff, good location
The staff were very courteous.
We asked to hotel concierge for the morning call at 5:30am, but we did not get any phone call from the hotel concierge. Ii is indeed disaponted. I hardly miss the international fight.
Proximity to Central Quay Bland decor
CLOSE PROXIMITY TO ALL MAIN ATTRACTIONS.
Lovely room and great location. Upgraded, but that cost $60 per night. Nothing really, although room service meal was fairly ordinary.
Stayed at the Radisson for one night on our way inbound from Canada to Melbourne. Lovely hotel, in the heart of the CBD. Close to the Harbour and ferries, the Opera House, slight trek to Darling Harbour but very central. Rooms were clean, modern and spacious. Also, took advantage of the breakfast buffet before or flight the next morning which was quite good but pricey $25per. The porters were exceptional, always attentive and helpful with the baggage. Would definitely recommend this hotel. Only a couple of hiccups, we arrived in the morning and even though check in was at 3pm they said we could check in at 1130am. When we went to pick up our room keys they kept putting us off with “ready in 5 minutes” until noon. Just tell us noon, we would have gone for a walk. While we were waiting in the lounge for our room there was some construction going on in the restaurant, didn’t make for the best of atmospheres.
The staff were fantastic - very friendly without being stuffy from frontline to cleaning staff. Great location - right between central shopping & circular quay.
Service was excellent,staff very pleasant and helpful. Food was first class and reasonably priced. Nothing
the hotel is ideally located with shops, attractions and ferries all within easy walking distance. Staff were very helpful. The breakfasts were superb. Room was very clean tidy and well maintained. Sound proofing was good. All the staff from the room ladies, concierge, doorman, reception, cooks and anyone else we encountered were so helpful and friendly.
rommet var stort og fint med friske farger. Det lille kjøleskapet på rommet kom godt med siden det ikke er frokost på hotellet, der kunne man oppbevare drikke og pålegg. det var alt formye støy fra gaten. noen ganger var det vanskelig å få sove pga bråket om natten.
Its location to the event I was attending, would be a great flocation for tourists
that we got up-graded and the buffet breakfast was so delicious
Location is good Staff was not very friendly
The hotel was within a reasonably short walk to the harbor bridge, yet also within walking distance of other attractions (like Chinatown which was a great place to visit during the Chinese new year festivities). In particular, the staff was very helpful. The concierge made a great recommendation for a hole in the wall (Chat Thai) and one of the women at the front desk went out of her way to help me plan things to do over my 3 day stay. I really appreciate that they took the time for me. The room was also nice (but it was the most expensive room I booked during my stay in Australia). My recommendation is to do your research and most importantly book early. After I booked I saw room prices skyrocket as I got closer to my travel dates, but that might have been unusual due to it being the Chinese New Year, or maybe there was some other event that took up all the rooms. I wouldn't have been willing to pay as much the room went up to but ~$250 was doable. Flights into Sydney from abroad must all arrive in the early morning. Every day there seemed to be a number of people waiting in the lobby as their rooms weren't ready yet. I understand hotels can't check people in too early, but it would have been great had the hotel been able to get me in before lunch. Instead I found myself roaming the city by foot for a good while.
Hotel staff were very helpful with any personal requests Everything came at a cost including the drinking water
The food at the hotel is rather expensive....eat out, it's cheaper.
Air conditing not working properly - still not cool after asking for attendance to problem Also - had to ask to have room floor cleaned
Quiet, modern, good eating options, central, spacious bathroom
Amazing way to start the day with amazing breakfast buffet. Giovani is our favorite... Always helping and welcoming. A hard worker with excellent attention to detail The laundry staff needed prodding several times. There were never enough towels in our room and despite several kind notes to remind them, they were ignored. The dining room at dinner should be ignored, as staff was clueless for dinner... But that was transformed for breakfast, which was a highlight.
Staff was very friendly and accommodating. Location was in an area with lots of restaurant choices nearby. Rooms were clean and had all the amenities. Shower stall leaked into bathroom floor area. Pillows were very hard on the neck.
We liked the restaurant, bar facilities, great bed and very helpful staff. The valet parking worked well and when I had left something in the car I found the staff very helpful. I believe it was overpriced for the standard of the room size and facilities.
Hotel and room had everything we required, a pity it is on such a busy street. Staff, particularly at breakfast did not seem to be organised, in fact breakfast on the first two mornings were a disaster, with waiting times of upto 20 minutes for hot food at the buffet and they were continually running out of bread, fruit juices and crockery, seemingly due to the lack of staff & organisation.
Good location in the CBD of Sydney, surrounded by shops and restaurants. Room not very big and not very modern. No view at all from my room, despite the high floor (19th).
very central location yes the water in the evening was not hot, it was ok for a shower but when running a bath the temperature wasn't hot at all.
It is in a convenient location
Nothing special In the center of China Town. All night street music and monorail. It is not possible to have a rest after hard day.
Staffs are very kind and considerate. They made us feel welcome and confortable.
The concierge service is exceptional. The room was tidy. The location could be slightly better but good overall.
The location and we were facilitated with an early check in. In paricular the guys on the lower ground floor who took our luggage when we checked out were just brilliant, really friendly and informative. Its a small thing but the base of the night stands were very dusty, and because I suffer from Athsma I am always aware of dust.
The location was very good. The bed was very comfortable
AC in room didn't work which meant the room was either hot (with AC on) or stuffy. Tried opening window, but way too noisy outside. Result bad sleep, which isn't good when you need to work hard the next day - the point of staying in a 'good' hotel on a business trip is to enable you to be rested and ready for work.
Very comfortable room, great facilities and friendly helpfull staff, great location.
The staff were nice Room wasn't as nice as the pictures on the website! The design wasn't very welcoming or comfortable, the view wasn't nice either.
Easy and friendly check in. Comfortable rooms and beds. On checking out we asked if we could leave the car in their car park for a few more hours whilst we went for brunch and shopped and this was not a problem which I was very impressed with.
It was a beautiful and a lovely room and wonderful staff. I lovedmit all
The location offered a good balance between access to city centre shopping and to beaches and beyond via transport hubs
It was close proximity for shopping and where we chose to dine. We thought the views were going to be better.
Location. Friendly Staff. Apartment design & View.
The fact it was self contained with everything you would need and came with all the things i was looking in a hotel for the weekend which other's did not offer. Did not like the bed, was too soft and often too warm with two people sleeping in the bed together.
Very nice facilities, nice location Very high charge for internet access ($25 day). There's no need for this kind of gouge at a facility like this.
I enjoyed all that was offered ,I loved the view from our suite and the design and luxury of the rooms.
The staff excellent. Any information you needed they were always willing to help and suggested the best way to get anywhere without having to pay outrageous prices. Gareth was outstanding. Always cheerful, friendly,very helpful and always made sure he asked how your day had been and if you had enjoyed your stay. Outstanding. If I did have to say 1 thing it would be only minor and that was the spa is way to hot 37/39, even in winter. Maybe 30/32. A few people did comment on how hot it was.
large clean room, nice bathroom shower only,staff excellent
All service and staff were good
The locotion of the hotel, as everything was close by.
Friendly helpful staff
Buffet breakfast was good and the waiters were very warm / friendly. Had to wait over 1 hour for room to be available. The hot water system constantly ran out of water.
location and staff
Found the staff very helpful and hotel close to Darling Harbour
We very much liked the location of the Radission Hotel & Suites. The parking service offered by the hotel is a hugh plus. Check in was very efficient with room size and comfort a real surprise. For such a central city location city/traffic noise was never a problem. Try it - you'll like
The staff were great. The room was just what we needed for our city stay. The beds were comfortable & the kids loved the pool. Breakfast each morning was fantastic.
Location to Darling Harbour
Room was perfect for our 4 day stay in Sydney..close to everything and its nice to have a kitchen and windows/doors you can open. Nothing really except maybe a smile etc from the reception staff wouldn't go astray..
The staff went out of their way to help us (we arrived to check in at 9am) by holding our bags, guiding us to cafes and endeavoring to get our room ready as early as possible. Then we got late checkout. Excellent! No on site laundry (except in certain rooms).
This apartment hotel was well equipped and conveniently located in easy walking distance between Darling Harbour with all its restaurants and attractions and the main city shopping precinct. The Lime Cafe was very reasonably priced and provided room service.
It was clean, the staff were very helpful. Within walking distance to most places.
location is ideal
Close to all city experiences (opera house, shops, restaurants etc) Asked for 2 single beds, rather than queen/double, but none available. Windows were dirty. No outlook - we had a grand 1 bedroom apt. TV was small and old fashioned
It was amazing place, SOOOOOO close to the Harbour. Clean and staff very helpful.
The localation was excellent and the staff were very friendly and helpfull, it was also verty affordable The only bad thing I could say about the room was it was a little on the small side
rooms had plenty of space.it was very quiet. bed comfortable. balony was great. located so close to city and darling harbour.staff were so helpful.
Location and service was stellar
Great conceirge went out of his way to book a restaurant and get our names on a door list, good location very close to circular quay Very grumpy staff on check in counter, not too helpful and seemed a bit put out when we asked questions. Gym was ok quite old equipment and pool was inside and also old.
Location of hotel Hotel was overpriced. Hidden charges for using credit card. Would not chose this hotel again.
Location Restaurant hours, elevators, concierge
Was easy to walk to the sights in the area - Opera House, Sydney Bridge, the Harbor, places to eat "City view" really means a view of another bldg.
Location, service, cleanliness Nothing
Very clean and excellent service Nothing
This was a great location in Sydney....easy check in, great staff. We had access to the Concierge Lounge which was honestly one of the nicest of any Marriott Hotel I have stayed in. The gym was excellent and quite large. I would highly recommend this hotel.
Location was great; central to both business and the local sites. Great restaurants close by. The housekeeping staff was also exceptional; you barely heard them in the morning when they started their cleaning. No loud talking in the hallways. If I had to be picky, it would have been nice, esp in such a hot climate, to have at least two bottle of waters offered without cost.
Fabulous location Amazing staff Unbelievably GREAT views Close to everything including public transportation Rooms not cleaned every day
Clean, secure, excellent location and fantastic amenities. This hotel has it all! Rooms are in the process of being redesigned, we were woken up shortly after 8am on both mornings of our stay from hammering and drilling taking place on our floor or directly above. We certainly expected that we wouldn't have issues in sleeping in at such a high-end hotel.