This hotel was comfortable and elegant. Staying over new years they gave us free champagne. However parking was overpriced for what we paid for the hotel.
There were loud noises in the morning from the room above and when I called the front desk on multiple occasions I couldn't get an answer, then received a rude explanation that it would be investigated but the noise contributed. After a $2,000 stay, I left a file and was charged to have it mailed to me. I wouldn't recommend the hotel for ease of stay, but it is clean.
room, the staff, and the location were all great nothing
Clan/tidy room Reception staff not particularly friendly
Ubication, attention, and very confortable The beds too soft
Hotel staff were very helpful with any personal requests Everything came at a cost including the drinking water
Extra attention. They need to replace the little ottoman in the room with a 2nd chair. The king size pillows are too long and too heavy.
Bellmen were good, pillows Received worst room imagined. Low floor, dirty windows, bad views, receptionist lied about restaurant open at 10PM, Burger cost $30 plus tip, water in room was $10, room was expensive at about $300/night, no loyalty program with airlines except Qantas, shower was open with no door, no microwave, no real conveniences, small room.
Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food. Nothing really
We really loved everything until our problem at the checkout. We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight
The quality of the staff in the foyer lunch?coffee area. The room smelt a little of smoke. The ice was delivered to the room when we were out for the evening and had melted by the time we had returned - and wanted to use it.
We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again!
We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again! bed is old, sags in middle. Room is old, needs a refurb. "Atrium" means no view at all.
Fabulous location Amazing staff Unbelievably GREAT views Close to everything including public transportation Rooms not cleaned every day
Right in the heart of Circular Quay. Walking distance to Opera House and plenty of restaurants. It was under construction while we were there. Was not made aware of the extent of the construction. Elevators were slow and aggravating. Was there a week and never got to know any of the staff.
Great wifi, attentive concierge, great staff all around. Nothing negative to say, really.
The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.
Very large rooms and bathrooms, a lot of counter space, every room amenity we prefer. Best customer service was they suggested we could use showers in their gym/sauna/pool area when we arrived at 8:00 am after a 15-hour flight. Made such a difference in our day! And they got our room ready by noon, too. And the location can't be beat. This hotel has an "Old English" vibe so if you want a young, hip vibe it's not for you. But if you want to be able to walk to the Circular Quay, Opera House, Royal Boranical Garden, ferries, the Rocks neighborhood, and a train station, it's excellent.
The hotel is ideally situated for visiting tourist attractions such as Circular Quay, the Rocks, the Bridge and the Opera House. Across the road from the hotel are the Botanical Gardens. This is a 5 star hotel and the interior and service reflects this, I did not eat at the hotel so am not sure whether meals are value for money, there are many restaurants and cafes close at hand to suit most budgets. The rooms are very spacious and well equipped, tea and coffee and fresh milk were replaced each day at no extra charge. Overall a very enjoyable stay. The only critisicism I had was that like most hotels the beds were rather hard.
I loved the extra space of having a living room to unwind in after a long day of sightseeing. The kitchen and dining table was a great option when we didn't have time for a cafe breakfast. I loved having a nespresso machine in the room with daily refills. The room was clean and modern. Service was great. The location is hard to beat. Right in the middle of tons of coffee shops, restaurants, and shopping. Darling Harbor and Chinatown are just 4-5 minute walk. Town Hall subway station is just around the corner. Two grocery stores are very close by if you want to stock up on things. The gym is great and quite extensive. There is a nice pool and sauna, although the hot tub was only like warm temperature. Overall me and my two boys ( 9 and 11) had a great time fornthe week we were in Sydney.
Very nice facilities, nice location Very high charge for internet access ($25 day). There's no need for this kind of gouge at a facility like this.