Sydney Hoteller i nærheten av Sea Life Sydney Aquarium

The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.

My husband and I booked the Crowne Plaza in Darling Harbour for two nights. When we arrived after our evening flight from Tasmania the receptionist told us that they were overbooked and we don't have a room. That he proceeded to start searching for a room for us in other hotels. Eventually ( twenty-thirty minutes later) we were told that we can go to Rydges ( the night manager told us that is was a nice five star hotel and it was not!) and we had to switch hotels again next day. At least we got some taxi vouchers for all the hassle between the hotels. The night manager promised that we will be taken care of when we come back to Crowne Plaza the next day but I really did not notice anything different in the room than the any other Crowne Plaza room in any other city in any other country. The check out process was easy and seamless.

Room and Hotel were good, however the main view was to an overpass. The hotel does not have harbor views

Only the location!! Disappointing compared with Mantra in Melbourne which was not only cheaper but much more comfortable. Had problems with shower. Hotel needs upgrading. Would not stay here again. Has put me offf the Mantra hotels. Overpriced for a down market hotel!

very centrally located some conveniences were lacking ,

Pre book hotel and had to pay a 1% surcharge for credit card usage. If it is you, do you think you would bring along large amount on cash to pay for your own hotel room? this surcharge was unnecessary. Again, is it necessary to charge another $100 on top of the total bill?

Excellent location when attending events at Cockle Bay and Darling Harbour. Staff were very pleasant. Bathroom clean but tiling ready for renovation.

The convenient central location The room was somewhat dated, in particular the carpet needs to be replaced with something more colourful

Cleanliness Broken freezer, water through fridge/old TV's (despite brochure showing flatscreen)/no minibar/bathroom old/double bed instead of queen/mirrored wardrobes

Close to the cbd and Darling Harbour for our stay. We had a wedding in Darling Harbour. A lot of traffic noise and general public leaving the Darling Harbour area late at night and early morning. If I did not have my wife and daughter staying with me I would have called the night manager to listen for themself the amount of noise coming from outside.

Hotel was convenient , quiet and a 5 min walk to harbour Older furnishings and bedding Pool & sauna old

Central location, Easy access to city shopping and transport and Darling Harbour shops and restaurants, 2 rooms adjoining but separate was wonderful. Inability for staff to help with air-conditioning problems in one room.

The location is perfect. The staff were very friendly too. Also the room is very clean although a bit small. The blind is not ideally located. It kept hitting the window when the air con blew directly at the blind. As a result, it was very noisy at nite, can't really get a good nite sleep. The clothes hanger (ie the bar) in the toilet is too low so much so that the towel touched the floor when you hang them.

Aircon worked well. No view. No opening window. Confusing address. Meant to book IBIS Darling habour

i liked the location of the hotel and also i thought we paid a resonable price for the location of the hotel

The hotel situation. Breakfast and small rooms.

Well located near Darling Harbour Restaurants and attractions. The room was much smaller than I was expecting. The tray holding the jug, tea/coffee etc was covered with dust.

Excellent location in the center of the city!! TV didn't work in an idividual room.It did not get fixed in the two days I stayed there! No telefon in individual rooms. No soap, no shampoo, etc. in individual rooms.

The Hotel location was good in relation to the city. The room was big and the linen clean. The noise level coming from the pub next door into the early hours of the morning made it impossible for sleep. Not everyone staying at this hotel wants to be drunk and party all night, that didnt stop everyone running drunkly down the hall ways at all hours of the night. I think this hotel would benifit from having their service desk manned 24hrs a day. I think their staff need some talking to on how to treat customers, it took 10-15mins just to check in, the man checking me in was also answering the phone to whilst two other female staff members were standing there doing no work but rather discussing how much a cruise was costing. The wait for customer service then grew to about 8 people all waiting in line.

location was nice and central and close to all transport? we were told we were getting a king size bed and we never? the noise, there was a air con unit but we wernt abel to turn it on as there was no power to it and the we wernt abel to undo a window?

Rooms at the first floor suffer from very loud noise coming from the disco right underneath - very uncomfortable to sleep -