Sydney Hoteller i nærheten av Sea Life Sydney Aquarium

The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.

My husband and I booked the Crowne Plaza in Darling Harbour for two nights. When we arrived after our evening flight from Tasmania the receptionist told us that they were overbooked and we don't have a room. That he proceeded to start searching for a room for us in other hotels. Eventually ( twenty-thirty minutes later) we were told that we can go to Rydges ( the night manager told us that is was a nice five star hotel and it was not!) and we had to switch hotels again next day. At least we got some taxi vouchers for all the hassle between the hotels. The night manager promised that we will be taken care of when we come back to Crowne Plaza the next day but I really did not notice anything different in the room than the any other Crowne Plaza room in any other city in any other country. The check out process was easy and seamless.

Only the location!! Disappointing compared with Mantra in Melbourne which was not only cheaper but much more comfortable. Had problems with shower. Hotel needs upgrading. Would not stay here again. Has put me offf the Mantra hotels. Overpriced for a down market hotel!

The convenient central location The room was somewhat dated, in particular the carpet needs to be replaced with something more colourful

Pre book hotel and had to pay a 1% surcharge for credit card usage. If it is you, do you think you would bring along large amount on cash to pay for your own hotel room? this surcharge was unnecessary. Again, is it necessary to charge another $100 on top of the total bill?

Cleanliness Broken freezer, water through fridge/old TV's (despite brochure showing flatscreen)/no minibar/bathroom old/double bed instead of queen/mirrored wardrobes

Overall apartment is spacious Worn out furniture in the apartment. Dish wisher did not work which caused the power switched off hence the fridge defrozed while we we out which was flooded the floor. We told them the problem 2 times but never resolved. One ceiling light was not working. Cutlery in the apartment only enough for 2 people, hence 2 sets each and all cutlery and crockery are mixed and matched. Glass top of side table was cracked and it could be dangerous to young children. There was one time we were in the lift with the hotel maintenance person holding a plunger who told us he just unblocked the toilet in one of the apartments. It seemed to us there might have a few maintenance problems in the apartments.

Central location, Easy access to city shopping and transport and Darling Harbour shops and restaurants, 2 rooms adjoining but separate was wonderful. Inability for staff to help with air-conditioning problems in one room.

Excellent location when attending events at Cockle Bay and Darling Harbour. Staff were very pleasant. Bathroom clean but tiling ready for renovation.

Terrible! Very unclean. First. upon arrival we were told that we could not have a non smoking room (which we had booked months ago). If this was not to our liking we could swap the next day! Second. Room was not clean, and of course smelt of smokers. Third. We found a cockroach in the room. Fourth. Internet was charged at $24.95 per 24 hours, but was given to us free after mentioning that my booking through booking.com said it was free......should i go on?

The hotel situation. Breakfast and small rooms.

Well located near Darling Harbour Restaurants and attractions. The room was much smaller than I was expecting. The tray holding the jug, tea/coffee etc was covered with dust.

The location is perfect. The staff were very friendly too. Also the room is very clean although a bit small. The blind is not ideally located. It kept hitting the window when the air con blew directly at the blind. As a result, it was very noisy at nite, can't really get a good nite sleep. The clothes hanger (ie the bar) in the toilet is too low so much so that the towel touched the floor when you hang them.

Excellent location in the center of the city!! TV didn't work in an idividual room.It did not get fixed in the two days I stayed there! No telefon in individual rooms. No soap, no shampoo, etc. in individual rooms.

location was nice and central and close to all transport? we were told we were getting a king size bed and we never? the noise, there was a air con unit but we wernt abel to turn it on as there was no power to it and the we wernt abel to undo a window?

Location is very central. Very noisy due to a club downstairs and drunken guests.