El Paso Hoteller

Fordeler: Location is great. Various amenities around the area. Nice spacious rooms. Comfortable beds.

Ulemper: Room was not ready on time. Staff did not follow up on two separate issues. Window was cracked and had to move to another room after waiting for housekeeping to complete this room.

Fordeler: Cleanliness in the room was good.

Ulemper: Yes bathroom toilet was terrible, it was clogged up in the morning. After the first person used the toilet, it would not flush. This made it impossible for the next person to use. When we went down to the lobby to use the restroom it was filthy.

Fordeler: There was everything to like and nothing to dislike.

Fordeler: Location, indoor pool

Ulemper: The pool walls were dirty, greasy and moldy. I would recommend this hotel but maintenance needs to step it up.

Fordeler: Clean room/suite. Free WiFi. Hot breakfast with waffles shaped like the state of Texas. Staff was great.

Ulemper: The location is a little bad for traffic. Construction in the area didn't help. Not a deal breaker.

Fordeler: Room

Ulemper: No

Fordeler: Great location for traveler passing through town. Several restaurants nearby,within walking distance. Nice clean bright lobby,friendly greeting by staff upon arrival,ample free parking.Onsite bar and restaurant. In room refrigerator.

Ulemper: Bed could be a little better quality.

Fordeler: Everything and great breakfast

Ulemper: Nothing

Fordeler: Excellent Breakfast

Fordeler: Clean, comfortable, roomy, free internet and convenient parking

Ulemper: No issues

Fordeler: Clean room . Friendly staff

Ulemper: The design of the room , seemed like that the bathroom had more space than the room without even having a bathtub

Fordeler: The comfort of bed n room.was excellent. The breakfast was great¿¿¿the staff was very friendly ¿¿

Fordeler: Room was very clean and in good shape.

Fordeler: The hotel is well located, rooms are very well designed and equipped. Bed is very comfortable, staff is very friendly and helpful. Breakfast is excellent, far above the norm for hotels in this price range.

Ulemper: The hotel is dated. Lobby, elevators and hallways feel dingy. Fresh colors would do wonders for the place. The bathroom is a bit cramped; it takes some maneuvering to enter the toilet area and close the door.

Fordeler: Staff excellent with with guests.

Fordeler: Everything

Fordeler: I provide installation services to medical offices and Hyatt Place accepted my pre-sent packages before my arrival and easily retrieved them for me. The breakfast was very good and changed daily. I am a happy customer.

Fordeler: We loved it. Only spent one night with our 1 year old baby girl and everything was great, facilities were warm (it was very cold outside) and super clean.

Fordeler: All is good, but one minus on the location: too close to the highway, hence a bit too noisy.

Fordeler: The room layout was pleasantly different than other hotels. We arrived there about 9:00 PM after driving 12+hours. The check-in staff was very freindly and effecient.

Fordeler: Personalet utmerket med gjestene.

Fordeler: Alt

Fordeler: Comfortable, elegant, safe, beautiful facility

Ulemper: Heat in hot tub wasn't working.

Fordeler: ALL ASPECTS OF OUR TWO STAYS AT THIS HOTEL WERE EXCELLENT!!

Ulemper: NO

Fordeler: Easy access to restaurants and freeway. Breakfast was also great. People were helpful.

Ulemper: None at all. Had a great experience.

Fordeler: Overall cleanliness was good, comfortable beds

Ulemper: Rooms are looking a little worn.

Fordeler: Room was big, clean, and quiet. Never heard anyone else slamming doors.

Ulemper: No complaints at all.

Fordeler: Clean, comfortable, quit, felt new, large selection for breakfast

Ulemper: kind of in a weird location

Fordeler: Hotel was very nice, it had a great breakfast, and the location is perfect.

Ulemper: The pool was unbelievably cold to where we could not swim at all and the hot tub was broken

Fordeler: Great customer service, clean room, simple check-in and out, good and drink service was amazing

Fordeler: very clean, it's being remodeled to be a Holiday Inn. Staff was very friendly

Ulemper: You can't close the thick curtains to aid in the noise and lights coming in from the interstate

Ulemper: Doesn't include breakfast

Fordeler: Bed was nice

Ulemper: Noise, and room was never cleaned, friendly lady driver who picked me up at airport

Fordeler: The Staff was pleasant,

Ulemper: Do not know where to start. The property is a dump and under massive renovation. The structure should actually be imploded. While I was there over a two (2) day stay the construction noise level was intense. Workers all around. The a/c barely functioned with the outside temperature hovering around the century mark, Front entrance roped off. 75 % of the rooms gutted. The Hotel should never be accepting guests while under construction.

Fordeler: Rooms were great, clean, comfortable.

Ulemper: booked reservation had breakfast included. No breakfast available due to construction being done at hotel. noisy at time due to construction. room rates should of been 10 to 15 % discounted from price paid due the situation or been informed of situation so reservation could of been cancel and reservation made else where.

Fordeler: The hotel has been purchased by Embassy Suites and is undergoing a multi-million dollar upgrade. Upgrades are sorely needed. The ongoing work did not impact us. There were signs indicating when there would no longer be breakfast and when the pool would be closed, all due to the upgrades. The enclosed 8-story atrium is pretty nice. The indoor pool is a decent size and there is a hot tub, but my group did not use either. The staff were very polite and check-in and checkout were easy and quick.

Ulemper: Our group had 4 rooms. The air conditioners did not work in any of the units. The front desk was told twice but nothing repaired or notes left indicating that they could not be fixed. On the last night, one of our rooms needed to be moved due to the heat. We had a couple rooms on the 3rd floor over the pool. The odor of chlorine was pretty significant. All of the rooms had mold/water damage issues behind the wallpaper, primarily in the bathroom and around the sliding glass door to the small deck. A dirty pair of underwear was adjacent to one of the decks. We were there for 4 days and the breakfast was the same each day (scrambled eggs, a slice of ham, and some chewy potatoes). A large cockroach was observed in the atrium where breakfast is served.

Fordeler: Room was spacious, lobby colorful, decorative. Easy access, many dinning options in area. Great bargain for the price.

Ulemper: Only down side, to get hot water at sink took a bit of time, but did eventually. Areas of the carpet were a bit lumpy.

Fordeler: Comfortable bed and linens. Indoor jacuzzi. Living area in hotel. In room amenities: coffee, microwave, fridge. Close to shopping, restaurants and airport.

Fordeler: The Jacuzzi and swimming pool were clean & well maintained. The bed was very comfortable. The staff were all attentive and courteous.

Fordeler: Beautifully designed with a sense of being outside when u look over the inside balcony.

Ulemper: The location and convenience of everything

Fordeler: The place looks beautiful inside

Ulemper: The roof had a leak in breakfast area, where nobody seemed to notice... Complete hazard with kids and especially being pregnant. I called for more towels and soap for the next day never received anything, had to go down and ask the front desk in which he pulled them from the back immediately.

Fordeler: Not one thing

Ulemper: Smelly, mold in bathroom, old out dated television, sticky couches, Would never book ther again.

Fordeler: The lobby, garden area and breakfast bar were nice.

Ulemper: Room need maintanance (moldy trims, dirty lamp shades, old fixtures). The bathroom was extremely dirty, there were urine fresh stains on the toilet. It looked like it was a luxury hotel back in the day. Now, it just falls short .

Ulemper: old

Fordeler: The person at the reception desk, Mary, was amazing. She helped get us a free shuttle to dinner as well as to the airport. She also helped us prep some luggage that needed duct tape and was really nice.

Fordeler: Great staff - helpful and friendly. Location is pretty close to the airport, so as long as you have a rental car (and it's hard to not have one in El Paso), it's pretty convenient.

Ulemper: Even with the a/c set to 60 during a cool night, my room never got below 72. Like other Courtyard properties, breakfast is not included. The breakfast is a bit pricey, but the food is decent.

Fordeler: Flott personale - hjelpsomme og vennlige. Beliggenheten er ganske nært til flyplassen, slik at så lenge du har en leiebil (og det er vanskelig å ikke ha i El Paso), er det ganske praktisk.

Ulemper: Selv med a/c satt til 60 i løpet av en kald natt, gikk ikke rommet mitt under 72. Som andre Courtyard eiendommer er ikke frokost inkludert. Frokosten er litt dyr, men maten er grei.

Fordeler: Privacy and welcoming front desk. Very friendly and professional.

Ulemper: The sausage at breakfast. I ate it though!

Fordeler: Happy that I got to spent the last days with my fiance in this hotel before her deploying.

Fordeler: It was fairly clean and I had many options for breakfast

Ulemper: Moved a stand to look for a plug and found some little trash. However, overall the room looked and smelled clean.

Fordeler: I appreciated the convenience of location with regard to the airport.

Ulemper: I could not get the bedside lamps to work. By the time I discovered it, I was already dressed for bed and did not want anyone else in the room. I did not need them my second night, so it was pointless to have them fixed during my stay.

Fordeler: Retningslinjer og innbydende resepsjon. Veldig vennlige og profesjonelle.

Ulemper: pølser til frokost. Jeg spiste den!

Fordeler: Glad for at jeg fikk brukt de siste dagene med min forlovede på dette hotellet før vi dro videre.