St. Augustine Hoteller i nærheten av Castillo de San Marcos

very good location foe seeing the sights. The price was reasonable. Could not get to our room because of construction in the hall and rooms on both sides of our room. Power tools and lumber laying across the hall. Dust and dirt everywhere. We asked the woman at the desk when checking in to move us to a different part of the hotel. She said that she would be "happy to cancel our reservation and we could go somewhere else" I asked to speak to a manager and was told that was not possible, the head housekeeper did come out to say that the construction on the room next to us would end at 4PM that day, It did not. Reception, dinning room and bar was closed for renovations. A nearby room was turned into the breakfast room and a temporary reception area was placed in the back, and a portable bar was set up in the evening serving beer and wine. What kind of wine, we asked the server; Red and White. This type of customers service may just keep me from going to a Hilton in the future. Management just didn't care.

Great location, parking available No safe, breakfast, fitness center or elevator. Very poor construction of the building. Doors were not sealed and the walls were thin. So being on the first floor you could hear people at the bars right behind the hotel clear as day until 2 am. And the phones in the room didn't work (which they didn't mention) so you couldn't complain. Rooms were very humid, so bathing suits & towels stayed damp. And the floors were so dirty they turned your feet black.

The beds were very comfortable breakfast was okay. I liked the location but parking was limited spaces were tight and with that being said I don't think a parking fee was justified. Signs for vending machines but they were non existent. Only one waffle maker so line was long taking too much time.

Convenience , easy walking distance to old town. Our reservations were screwed up . Weren't notified of reassigned rooms 3 miles away . Eventually cost 20$ more nite

House is rundown ,nasty,stinks,low class,television don't work,breakfast sucks,table setting is crap and not worth to be in business.we paid for 2 days and we can't sleep in an old infested bed bugs bed that only 1 nail that's holding it up.I want my$back EVERYTHING,no parking,oh,the sheets smells funky,the comforter is 100years old and nasty,I will rate motel 5stars compare to this place.it worth$--- a night in our opinion.please I want my money back!!!!!!!!