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staff didnt have a clue on where the airport was
Very good food at hotel restaurant
High class hotel The hotel stuf hardly speaks English
Comfortable and convenient for the Auditorio Prefer it when breakfast is included in the overnight price
Nice business-class type hotel in the centre of Murcia. The room was nice with a big flat screen TV, well stocked mini bar, etc. Bathroom had two basins, a bath with a shower, plus a seperate shower cubicle with a body shower - which was fab. Parking was also easy as the hotel has its own underground car park with lift access straight to the room.
Very good hotel with fabulous forniture and all kind of facilities available. The room is tidy and very comfotable. The swimming pool is large and clean. Breakfast is abundant and of good quality. Good connection between price and quality. Albergo molto buono con arredamento favoloso e ogni tipo di facilitazione possibile. Le camere sono spaziose e confortevoli. La piscina è spaziosa e pulita. La colazione abbondante e di buona qualità. Ottimo rapporto qualita' prezzo. The parking is a bit expensive but necessary if you travel by car, hence the choise is forced. The streets are complicate so it is difficult to find a free parking around the hotel, and the staff doesn't (obviously) make much effort to explain or indicate you one. Il parcheggio è caro ma indispensabile se viaggiate in macchina, per cui la scelta è forzata. La viabilità è piuttosto complicata ed è quindi difficile trovare un parcheggio gratuito nelle vicinanze, e lo staff ovviamente non si sforza di spiegare o indicarne uno.
Exactly as the website portrayed it, modern, luxurious and excellent customer service. Close enough to walk to city centre, good restaurant, friendly staff. Nothing to dislike
The comfort of the room
I think this hotel is great value. I loved the large swimming pool, the excellent breakfasts and dinners, the good wi-fi access for the conference goer. A very small point: I like real soap and not little bottles of liquid. Fortunately I had some real soap with me - not always the case.
The hotel was clean and very beautifull, it offers a great deal of luxury services, the staying in the hotel is pleasant and comforting, the price is exellent!
Good service with happy people The breakfast hot meals were poorly laid out and when we asked for scrambled egg we recieved the equivelient of one egg each
All staff spoke very good English and it was only 20 mins walk from the city centre.
Staff very helpful and friendly.
We stayed with our 2 minature Schnauzers on the way back from Granada. The front desk staff gave us 2 packs of gift for the doggies, whcih included a plastice toy, a dog chewing bone and a salami stick. It was a good surprise. Restaurant staff was very polite and friendly. Plenty of parking available at the basement garage. Room was very clean and modern, lobby decorate with tasteful flower arrangement and bright. Shopping mall with Carrefour just across the road within 3 mins. by foot. We will visit hte hotel again if we pass by Murcia.
Room very comfortable. Staff very friendly and helpful Same menu for lunch and evening meal. No atmosphere in bar area. Bar prices perhaps too high.
Excellent value for money. Very clean and modern Hotel with good facilities - Gym & Pool
The most comfortable bed so far in Spain. Very well appointed room, large bathroom. Clean and tastefully furnished. Didn't choose Murcia so much as a destination as a break journey, but would happily stay there again.
very modern design, lovely little pool and gym, wwalking distance to the cathedral, very easy to find, great parking reception staff were tricky regarding paying for parking and breakfast. there are a number of breakfast options and you need to be carefull that they dont try and charge you for the more expensive ones
Staff were very pleasant and the rooms, decor and restaurant were well appointed. Lunch was excellent value. The buffet breakfast could have been better. We booked from Sunday to Tuesday. The bar had only a drop of vodka on Sunday and was out of stock on Monday. When I queried the situation I was infomed that a delivery was not due until Weds. !!! There were at least 2 major supermarkets in the vicinity.Certainly not good business.
good view over the city,very modern, spacious,easy to find, sign posts into city centre were useful a long way if walking from the shops
Beliggenhet, service, frokost !
Beliggenheten sentral. God frokost. Engelsktalende hyggelig personale Likte ikke lukten
Servicen var veldig god, hyggelig betjening, rent og pent, sentral beliggenhet..
Vi likte hotellet! Bedre senger
Bra beligenhet med parkering. Hyggelig og behjelpelig personell. God konfort, deilig frokostbuffet. Park i nærheten og relativt rolig. Nei
The staff was very friendly and always willing to help with suggestions and directions. I would have like to have a coffee pot in the room and to be able to use the 30 minutes WiFi in the room, rather than in the lobby.
We have stayed at this hotel many times. On this occasion we noticed a big change. Staff have lost their smile and gave the impression that the bosses have lost interest & ignore feedback. Also charging €10.50 for a slow 256Kbps ADSL line is a rip off. Next time we will stay at the Nelva - not quite so "centrico" but better rooms, better beds, better bathrooms, better service, same price, free WiFi, cheaper parking.
Modern clean room with ample toileteries, towels etc. The flat screen tv lent to the modern theme of the room. It was great to have a real double bed not two single beds together.
Comfortable, clean, quiet room. We were allowed to leave our car in the car park for 4 hours after check out. Parking charge is double that charged by the Murcia Hotel Nelva
Location Room smelt of cigarrette smoke and bathroom was small, not easy to use the toilet paper due to where situtated.
Restaurant meal and staff were wonderful. Reception staff were friendly and most helpful. Parking costs were very expensive.
the room was cosy and clean there was no basic service like a tothbrush, toothpaste, lotions or anything, which you can usually find in 4 star hotels.
clean comfortable rooms, free mini bar and acessories in bathroom price of breakfast and bar
The hotel was very close to the tram line which brought you into the city centre. Staff were very friendly. Air conditioning in the bedroom didn't work very well despite turning it down to the coolest point.
Perfectly clean, quiet, mini bar with no charge!!! Room service 24 hours is not available - at 7 a.m. on the week-end there is not breakfast time yet but you can not order coffee in the room!
Hotel was clean and modern Pool was closed
It was perfect for a few days. My GPS couldn't find it.
Desing and confort in the hotel. Also late checkout available till 2 pm without extra cost.
The room was very nice and big
clean,very friendly staff building works in the area
Nice view from the 7th floor but the hotel is a little bit far from the city Murcia.
Modern and clean rooms, brand new hotel as of June 2009. Still some work being carried out in some parts of the hotel. Surprinsigly breakfast was not included as was specified at the time of booking (additional 11,70€), and fitness/pool facilities are also not included and cost an additional 2€ fee each time.
The staff were friendly and approachabe and treid to help us giving advice about where to go and how to get there. The dinner was enjoyable and reasonaby priced. They advertised a gym and swimming pool but this was outside the hotel and we had to pay 2 Euros. There was no sauna. The breakfast was poor with ony toast at the week-end and melon and pineapple
very comfortable nothing
I have stayed at this hotell several times, I think the hotel and the staff are excellent and I look forward to my next visit!
Just stopped by travelling to Costa del Sol
The hotel is clean and modern free of noise and has comfortable accomodations.
Good rapport of quality/price plus the possibility of free use of gym and pool in a facility closeby the hotel. Evrything was meeting my expectation.
utmerked beliggenhet nei
Clean room. Good location. Close to restaurants and bus station.
Hotellet lå veldig sentralt til i forhold til byens sentrum, handlegater, museer og avkjørsel på motorveien. Det luktet ganske dårlig i lobbyen, som det ble parfymert for. Tror ikke dette er noe varig fenomen, men noe utenforstående problem i byen.
The hotel restaurant offered excellent regional cuisine, served by attentive wait staff. Hotel concierge services provided excellent recommendations for city sights and arranged for taxi services. The local is convenient to historical landmarks, as well as the university.
The location for seeing the old town. The food and service in the cafe and the restaurant were excellent The noise of the traffic. It is not mentioned in the literature that the hotel is on a busy road.
Nice room, pleasant staff, good coffee in cafe. Not in the best area of the city. Too much smoking by guests. No matter where you went it smelled of smoke. Not good directions to get to the hotel. We were lost but got a police escort to find it!
The staff were excellent all very polite and helpfull A very noisy hotel at night, we were located too near the restauant and we couldnt sleep. This is not a hotel for children.
Friendly and helpful staff; good facilities, expecially wireless and internet in lobby; good position and very reasonably priced
Close to all the cities amenities. Good underground car parking facilities.
Internet access and free parking. The first room we were given smelt of cigarette smoke but we were able to change to another room.
Very pleasant, welcoming and comfortable. Double glazing kept traffic noise to a minimum. Highly recommended. A small point but as a regrettably poor Spanish speaker I would wwelcome a review of English language printed material. Directions were not easily understood and this and other hotel information did not reflect the obvious professionalism of the staff.
reception and lounge area staff all very helpful, esp Maria for breakfast who remembered my first order and made it every day without me even asking, and the blonde waitress at night. Food and drink very reasonably priced. Lovely location, park across the road and train station 10 mins walk away, bus 15 mins. Excellent supermarkets 5 mins away (turn right at the front door).
Friendly staff. Modern. Clean. There were no tea/coffee making facilities in the room.
Very polite staff, value for money, nice location opposite park and near the river. Asked to changed rooms 3 times before finding satisfactory room - due to broken air conditioning, broken tap, window locks faulty, curtain rail fell off wall etc. Hotel seems run down.
I would use it again Reception staff were very good
Staff were very helpful, spacious clean room and location in relation to city centre very good. Parking is in a secure garage a couple of streets away and you can come and go as you please during your stay. Our hotel faced the gardens - lovely view.
Lovely hotel with a good location. You couldn't get better for the price.
The staff were fantastic - we´d had a really difficult journey and they were super accommodating. The price - for all that and 35 euros, couldn´t go wrong. Carpark. States it has private parking which it does, but there´s not way as hard as I tried that we could get the X5 in there. That said the staff reimbursed us the cost of the space and eventually we managed to find a space directly outside the hotel.
It was central and easy to access. We were only staying one night so it was a flying visit. The staff were helpful and friendly. There was, paided for, parking but its a tight squeeze! The room smelt of smoke and as the room was at the front of the hotel the traffic was audible, although not enough to keep us awake. Breakfast was small and was the only time the staff were not overly helpful
Kindness of administrators (people at front desk); internet connection; room - tiny, but with taste; the view - (Floridablanca) park.
Vey friendly staff, who speaks good English and was very helpful with advising interesting places to visit. Very close to the city centre of Murcia (5 min walk) and all the city attractions.
Good location, clean and quiet Charges for car parking
Nice and cleam room, friendly staff, location. It was not really easy to find.
Excellent position to explore Murcia city We felt the reception staff were not very friendly
The Reception staff were friendly and welcoming, and spoke both English and Spanish. The room was well appointed, clean and comfortable. Whilst the Hotel is not central, it is only a few minute's walk into the heart of this cultural city. An excellent location made for a good night's sleep. Whilst the underground carpark is adequate, some of the spaces could do with a little more room, and exiting is tight with a larger car. As far as the room goes, the only thing I would add is tea/ coffee making facilities.
Good location, clean and comfortable. Room had mini fridge which was great.
Convenience for the city The restaurant belonging to the sister hotel across the road had an award for quality. We found it poor and quite expensive for the current climate.
Adequate for a short stay. Good value for money. Claen and compact Easy and inexpensive car parking at hotel, without it parking would have been a nightmare
We love Murcia. Very clean very beautiful city to visit people nice and overall. 10 Nothing. Like. All
Reception staff were very helpful at all times, the twin room was cleaned daily & was comfortable.
The Staff made every effort to accommodation our lask of Spanish speaking to us in English where possible. A Taxi was called for our very early start which was very much appriceiated. All in all a very nice stay.
Friendly and helpful staff, very clean room, reasonably good for city centre, onsite parking, walkable distance to main city centre.
Room was clean The room was too hot and we couldn't adjust the temp
Good value for the money
Location was good for accessing the city centre and the staff were very helpful & friendly
The room is clean and there is not moquette on the floor. It's locates in a little road, that is a little bit hidden. I had difficulty with the car for finding it.
Convenient location in a quiet street with friendly helpful staff. Close to local bars and restaurants. Room allocated had one window which opened into a light shaft Access to and parking in hotel garage quite difficult for large car.
The room was nicer than we expected it to be. For a short-term budget stay, everything was just fine. There were no tea or coffee making facilities in the room, and the bar/cafe was not where to get a cup of anything since it was closed in the evening. The staff was always friendly and helpful but only the receptionist had any English.
Comfortable room at a very good price. good location for exploring city on foot