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I like the decor of my room very much, the Aesop amenities and all other details in the room are nice. This is definitely rated a 5-star hotel. However, if being compared to other 5-star boutique hotels, their service is a little not up to a 5-star standard. People at the reception are not 'friendly' enough.
the room, the deco, lighting and service. may i have special price as a I am a very good marketing person to tell everyone I knew about your hotel, I LOVE IT!!
staff attentive,friendly and professional .very unusual for singapore.room was pure bliss as was the pool. only gripe was that airconditioning temperature could not be individually controlled.based on this probably would not stay again.shame because in every other way this hotel is truly outstanding .
our second stay in a room with Kitchenette would highly recommend
the hospitality (each days there is many kind of drinks to be provided ) the breakfast is so poor if we compare it to another 5 stars hotels!
View by the pool, friendly personel, immediately response on questions and problems, nespresso machine, good big bed, luxe bath, relax atmosphere, design, indirect light None
offers the usual comforts, with great furnishings ad great toiletries. service is welcoming, extending the usual Loved membership perks to my SLH account. could do with providing late checkout more automatically rather than upon request on the day of departure itself. see above on the late checkout. breakfast has somewhat gone down in quality. actually my suggestion is to provide a salad/dessert buffet spread, with a fixed breakfast set, rather than to try to offer everything on buffet.
The staff were exceptional. Our room, a patio suite, was spacious and well designed - loved the addition of a coffeee machine in the room and the location was great - next to Raffles and a short walk to the centre of Singapore.
Amazing location, on a quiet street. The room is superbly clean, and the facilities are very nice.
The staff were very friendly. The room was spacious and the bathroom excellent, the bed comfortable and the service great. nothing we did not like about the hotel
Very courteous and helpful staff at all levels, Excellent tourist (and business) location
The room was very clean and conformable.Also, the hotel has great staff...they are soooo friendly and nice....Thank you NAUMI for the great service. The breakfast was not included...it would be nice if they include it.
The room and the garden No internet in the room, or the internet line doesn't work
The best I've ever been in. While the physical plant is equalled or exceeded by other fine hotels, the level of service and the attitude of the staff is beyond any other.
Ambience History People on staff Nothing
We loved everything about Raffles Hotel
It has a sense of history that one cannot get from modern hotels. Excellent service, friendly but professional. Can't think of anything I didn't like
At least once in a lifetime you should stay at Raffles it is an experience you will never forget.
The style of the hotel 3 Singapore Slingh for Euro 40.- !!! in the Long Bar - also drink much too sweet
The service was wonderful. Our room was absolutely beautiful, and immaculate. The lack of live music at the gazebo / Courtyard bar. It used to make the atmosphere there even more special.
The classical style of this more then 100 year old hotel we liked a lot. Staff was very helpful and nice. The TV is old and not many TV Channels. Rates of the hotel are a bit to high.
Vi valgte club rom og bodde i 20. etasje med fin utsikt over deler av Singapore elven og deler av byen. Mellom kl. 18.00 og 20.00 var det happy hour i club loungen i 22. etasje. Herfra var det en imponerende utsikt mot havnen og Singapore elven samt skyskraperne i forretningsdistriktet.. Nei
God service, vennlige ansatte
Et svært bra hotell i dårlige omgivelser. Hjelpsomt personale. Restuarantprisene var høye sammenlignet med tilsvarende spisesteder som ikke err knyttet til hoteller.
Renhold på rom og effektiv inn og utsjekking. Alltid lett å få taxi. Gratis internett,avis og inkludert frokost i prisen. Fikk også halvert pris for rom siste dag pga sein utsjekk, uten diskusjon! Dårlig renhold på frokostfasiliteter, som glass, kopper og fat. Utvalget litt under det man normalt forventer på denne type hotell.
Sun Café, excellent food and service Charging for limited internet access and per sheet of paper for printing.
Friendly staff ,central location, clean rooms
Our booking was arranged through the internet and everything went as normally as expected. The staff were all friendly and most helpful with knowledge of the local area and we were able to gain directions to local businesses. A great location and easy access to tourist attractions.
Good value for money. I also liked th "Green" inititives such as recycle bins.
the vicinity and accessibility to public transport small pool
Staff were very courteous. For example we arrived early and were able to check in before the official time. They were also very helpful in storing our luggage and obtaining a taxi at the end of our stay.
Location is great! The toilet is too small and too dark for comfort. The hotel receptionists sucks at their work. The bell boys are great though.
The staff at the front desk welcome you with a smile and very helpful! Nothing!
No weighing scale availble from housekeeping. Toiletries not adequate.
Very near to shops, eating places and MRT. No safe
The Hotel is centrally located, with easy access to public transport. The public transport system ant taxi's are inexpensive. Staff at the hotel were very helpful and gave every assistance when asked questions.
Amazing location, friendly and helpful staff, neat and clean rooms. I would like to come back on my next trip. No room service and no dining options except the in-house Chinese restaurant.
confortable area Small Entance
The breakfast provided was good and the room was comfortable. The waiting time is too slow and repeated calls to the reception desk were not answered.