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The staff was friendly , the location was awesome. They charged me twice for my room and had issues refunding my money , I probably won't be back because it was such a problem that didn't get solved in a timely manner.
Nothing Small room
Clean and friendly staff Need more guest laundry facilities
The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff. Parking can be hard to get in the garage when other patrons occupy two parking spots by not properly parking in a spot.
Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.
Nothing Poor bed. Noisy. TV reception was sporadic at best.strange smell in room. Light in room did not work... electrical cord was cut. Pretty scary overall.
The place is barely habitable. Unclean and dirty.
The only good thing about this hotel was the front desk clerk. She should find a job at a better hotel asap. The place was a total dump!!! Toilet seat was falling off.I Had to screw the bolts back in myself to be able to use it. Tv remote was broken. The fridge still had the prior quests old food in it & it was very dirty.I Stayed 2 nights & paid full price for both nights but they didn't change the sheets on the bed, they just remade the bed. The hot water knob on the tub was broken & hardly any hot water came out. The clock was set for the wrong time so I missed the breakfast in the lobby. I have stayed in a lot of hotels & this place has the worst I have ever seen. I would have left but couldn't find another place in the area with such short notice.
The hotel has potential but their was a lot of work that needed to be done. The continental breakfast was a joke!
Nothing!! I would love a refund!!! Dirty, too expensive, terrible customer service, terrible location, couldn't even use swimming pool.
It was cheap and easy access to Seattle's downtown. Breakfast was not adequate and ended too early.
How close it was to the Seattle Space Needle Our first rooms door could open without a key!
It was in a very convenient location. The hotel wasn't horrible, but the beds were really hard and uncomfortable and they use the word "continental breakfast" loosely. They only had a few muffins, bagels and apples. No cereal, milk, oatmeal.
great location close to the space needle, nice bathroom close to a big road. Very old rooms
Great location and clean Advertised newly furnished but furniture was obviously older and some pieces very battered..Also advertised a hot breakfast but only coffee, OJ, mini bagels and mini muffins provided. No fruit or even cereal or toast. The outlets in the room were so over loaded that you had to unplug the frig to watch TV. Bathroom fan was so loud it sounded like a helicopter. Knobs on the heater were stripped so they just spun when you tried to adjust the heat. The elevator was out of service. They were asking that the plastic knives not be thrown away and no liners provided for the ice buckets which made me question if they were sanitary or not. I decided it wasn't worth the risk and didn't risk using either...
The hotel was quiet and in a great location by the Space Needle. Not luxurious but comfortable enough.
The only reason to stay here is because it's a third of the price of anything around it. There is, however a $10 fee for parking that is not reflected in the price. Oh, and it is close to the space needle. I guess that's two reasons. Old. Outdated. Countless cigarette burns in carpet. Construction all around. Bad smell. Hidden parking fees. Uncomfortable beds. Yard sale type furniture. Paint chipping off walls. This list just goes on and on...
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Although a bit pricey, the Hyatt Place was in a good location, the room/common areas were very clean and the room itself was very nice. I've stayed in many Hyatt Place hotels all around the country and this one was by far the most expensive, even though they're pretty standard as far as accommodations go. The only negative about the hotel is the noise...I woke up several times due to sirens, car horns, etc.
I booked this room for my friend's bachelorette party and we were not disappointed! In fact, the complimentary shuttle saved us a ton of money on taxis because we were a large group (12+ girls). The shuttle only goes within a mile of the hotel, but it took us to the restuarant where we had dinner reservations (on 5th) and all over Belltown. Not only does it take you there--you can call for pick up too! We had a great time and the room was spacious enough to seat guests for games and appetizers beforehand. (Beautiful and clean too!)
Great location to the sites in Seattle. Breakfast was good but many items were not kept stocked during the time breakfast was open. It seemed they were understaffed for the breakfast hour with the sparse food and areas that were not kept clean.
Great location, great poperty..... highly recommend it while visiting Seattle...
We stayed on a warm night in august. tried to leave air conditioner on to keep room cool and every time it came on it woke me up, turned it off and room was to warm. Bring some ear plugs
Out of all the hotels in walking distance to the Space Needle that we've stayed at, this was by far the best for the price! A short walk to the Space Needle area, clean large room that slept our family of 5 comfortably, free wifi, and the included buffet brekky was great. Hotel has a free shuttle that will take you anywhere within a mile as well. There's a Walgreens directly across the street in case you need snacks etc. Only downside was the $20+tax for parking. We will definitely stay here again when visiting Seattle.
The hotel was close to the space needle and even offers a shuttle to take you closer to downtown. Hotel staff was very friendly and they allowed us to check in early at no extra cost. I will definitely stay there again.
We had a great stay at the Hyatt Place. It has a free shuttle service that takes you to all the great place's to shop and dine. The only thing is if you want the schuttle on the weekends plan to wait. We ended up using a cab most of the time over the weekend. The staff is friendly and accomodating. The maid service can be slow to clean your room but if you request it on the way out the door it will get done. I would stay here again!
This hotel provides everything you expect from Hyatt Place (large beds, full size couch / sofabed, fridge, workspace, wifi, etc) with breakfast and an indoor pool as well. It's easy walking distance to the space needle and only 15 min to the waterfront areas and pike place. Overall a fantastic place to stay.
The hotel was very good value for money. Our room was very comfortable and clean. The staff was very friendly. The hotel's shuttle service was efficient and useful for getting around the downtown area. While they offer free breakfast, it was too basic and insufficient. All in all, though this hotel is a good deal.
Stayed here for 1 night mid-week; were able to check in early and park our car so we could make the most of our first day. Hotel is only 2.5 blocks from Space Needle, Science Centre, and duck tour which were all great experiences. Room was great size for 3 females (2 queens and a queen sofa sleeper with a room divider), nicely laid out and decorated and clean. Beds were very comfortable. Free breakfast was great and we used the free shuttle a few times with no problems (don't forget to tip the driver!). The only concern I had was that I don't think this area of town is the best at night, and it would have been nice to have a view but not necessary. Would stay here again!
This is not a fancy hotel, but it is a great place to come back to after a day of sight-seeing. The room was really spacious (with a sleeping area and small 'living room') and clean. Good central location. I would definitely stay here again.