Friendly staff, excellent location to walk to everything!
All of the staff except for one woman was very helpful and friendly. You can borrow their bikes which is a great way to explore the waterfront. Ask for a room that faces the alley. Otherwise you will be subject to loud buses, cars, people yelling, and a street piano. Bring earplugs and a sleeping mask (no blackout shades) if you are a light sleeper.
Great view of the Space Needle Lack of overall staff
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Clean, convenient, easy check in and out
free coffee and tea 24x7 in lobby This place is very small. During my stay, elevators broke down twice within three days. I was locked inside the elevator and had to wait for maintenance guy to open the door. Dining area is very small and food is over priced.
We wanted to be close to Space Needle, EMP, Pike Place & Aquarium. this accomplished all that. To top it all off, the staff were extremely polite and helpful, the room very clean and more than sufficient for our family of four's needs. Would stay there again for sure! I didn't like that we only stayed for two nights. We should have stayed for much longer, just had no time to do so. lol.
Staff was very friendly! Spider in my sink. Also, it appeared that one of the double beds had been slept in and just remade. I was too tired to deal with it so I didn't bother to address it with the staff and just slept in the other one.
The room was clean and the staff helpful, going out of their way to make sure we had everything we needed (e.g. providing extra towels and soap for our group). Elevators are a little old and slow, but not much to complain about at this hotel, especially for the price tag.
Close to peoplease I know. Front desk staff very helpful and professional in person. Sketchy area after dark. We left a cherished item in the room and the staff was not helpful at all.