Leiebiler i Seattle

Fordeler: It was only the low price for rental car I liked about this company.

Ulemper: Staff were very pushy for their schemes. They would say anything to scare you so that you purchase their insurance, toll passes and other schemes. Also provided the car other than booked.

Fordeler: Staff was friendly.

Ulemper: Deceptive business practices to charge you more fees. I will never rent from Fox again and am filing a consumer complaint.

Fordeler: The rental car location at Sea-Tac was extremely nice, however this is not something that is specific to Fox. This is where all of the rental cars are held.

Ulemper: I wish that Fox stayed true to their price. We booked online and did the pay now option to secure a low price of the vehicle. Upon arriving at the counter, we were told that the rental car will be costing us over three times what we had anticipated because of fees that they didn’t disclose online. At that point, there was no way of backing out and going with a cheaper option (like hertz or enterprise which were several hundred dollars cheaper). It was an unfortunate situation that we were put in. I really felt like the company was trying to be tricky sales people and take our money over actually providing the best customer service experience like all the other companies do. I really was looking forward to using fox a hopefully finding a great low cost rental agency, however I certainly won’t be back with how this rental went. Safe travels everyone!

Fordeler: The drop off was very easy, and the price was the lowest. But as we quickly discovered after we got the van, you get what you pay for because the van was in terrible shape.

Ulemper: The van we rented from Fox was beat up and had over 68,000 miles on it. The tires skidded several times on our trip, and, if I would have had the time, I would have taken it back after the first day. The glass cover over speedometer was broken and part of the glass was missing. We later discovered that one of the side windows didn't work. This vehicle probably should have been retired from Fox's rental fleet a year ago. I was very disappointed. I won't ever rent from Fox rental car again based on our terrible experience.

Fordeler: Great car !

Ulemper: Faster service !

Ulemper: Truly terrible experience. Did not have small SUV we ordered, had to downgrade to sedan, but since we prepaid they would not refund the difference in cost. Car in poor condition with leaking tire. Had to add 25 psi every 8 hrs. When we called for service were put on hold for 3.5 hours, finally got through and agent accidentally hung up on us. Next call, took 45 more minutes and we were told to call Firestone to get a repair estimate, then to call Fox back for authorization. Called 3 different firestone dealers who were all booked up for at least 4 days, so gave up and just filled the tire 3-4 times per day. Last time we’ll rent from Fox.