Very clean! Cool vibe. Great location. Incredible breakfast included. Very amicable staff.
Don't leave the hotel after dark.
This hotel has everything you need and is located in the middle of san Jose with easy access to transportation and all the downtown museums.
The staff When we got to the room we didn't have power for the lights or the ac so I called downstairs (the phone worked) and they informed me you have to insert your keycard in a slot by the door to get power. Weird but ok, I'll play along. After a couple hours of trying to get the ac to work and trying to sleep without it, I ended up calling the desk and having them take a look. They couldn't figure it out and moved us to a room right next door, which was an upgrade. The staff was great and helpful with the situation but the new ac didn't work much better. All in all, not a bad hotel. Great location, there was free breakfast we didn't get to enjoy, they opened my bottle of wine, and took great care of my complaint. However, there was a lot of construction which was a little weird to deal with and the ac is a huge thing for me. From the north and my house is constantly freezing.
El Mirador Restaurant was fabulous. Great bar and very friendly staff.
promptness of staff to assist bathroom didn't have a hair dryer toilet wasn't flushing properly shower only had hot water.. had to call service
Security and breakfast Charge for guests or company that's outraging
I stayed for 9 days the room I was in had BED BUGS I conplained several times at the office, i will not come back again.
Great place to stay. An old classic Costa Rican home turned into a small hotel. Some of the rooms are small but a great place to sleep. Neighborhood is really great. Lots of cool bars and restaurants nearby. Close to San Pedro, university, Jazz Cafe. Really nice residential area, fresh market grocery store. Great staff.
very very clean great security friendly staff can't say enough a hidden gem for sure maid service a lil loud but ear plugs are provided !!!
nothing total scumbags paid for a deluxe room and I check in to a terrible room mind you hotel is empty went to front desk and asked to see a regular room and guess what regular and deluxe are the exact rooms saw the gringo and tried to get over demanded a refund or the right room was given a refund and was treated like I did something wrong total rip off
Friendly helpful staff in front, especially David. Convenient location in San Jose. Good breakfast from a choice of three. Comfortable room for the price. The owner Tomas was very nice and helpful. Our safe in our room was problematic as it didn't always function. However, on a positive note they did fix it. Computer was older and rather slow though the latter may be more of an issue with the server in the area.
no ventilation or fans that cool the rooms down well enough to sleep
Location, price, food, staff I think they discontinued the good cheap drinks unless you are playing
Front desk staff was nice and friendly. Room did not match photos at all. AC did not adjust so it was either freezing or hot. Lamps didn't work. No window in the room. Whole hotel hasn't been updated in over 20 years at least. Water from the shower shot everywhere but where it was supposed to. Sheets were stained. Not a good experience at all.