The professional staff was incredible.
The atmosphere, the fact that is new and clean. The personnel of the hotel, the food during breakfast. I did not like the streets surrounding the hotel
All of the staff were friendly and helpful and their english was good. Jorge at the front desk was a super star. I'd had some challenges with my room on an earlier/previous stay and then again on my most recent stay so Jorge upgraded me to a suite. But they had remodeling construction going on and the suite was right above the noisy area so Jorge moved me to a nicer suite away from the noise and provided some other comforts to make up for the inconvenience. He really went out of his way to make me comfortable. The complimentary breakfast was excellent and the servers and cooks top notch. Unfortunately the remodeling construction was loud in the mornings if you wanted to sleep in. And although the location was central in San Jose with easy access to shops and taxi's the street noise from vendors yelling sometimes was irritating.
Located on a pedestrian street within walking distance to many restaurants and bars. Room faced away from the street and was quiet. Room rate included free secure parking. The front desk staff were pleasant and helpful in pointing out local sites and places to eat.
Location was excellent-right on the pedestrian walkway convienient to stores, restaurants, and sights. Breakfast was included and had made to order eggs, and other offerings. Wi-fi was free. Rooms were very comfortable and very clean. Staff was very friendly and helpful.
Located just off the bustling central street, the Hotel Presidente offers refined comfort in their modern-designed hotel. From friendly greeting from the staff to a tasty breakfast, our stay was pleasant from beginning to end. The location allows any traveler to find restaurants and the Teatre Nacional within minutes. For such a modern and refined hotel, we were surprised to find the window would not lock shut! Though we were up high, this "insecurity" may cause anxiety for some; for others, like us, we prefer to have the window open at night. Our bed was also surprisingly hard while among new bathroom facilities when also in a room with new bathroom facilities.
Very clean! Cool vibe. Great location. Incredible breakfast included. Very amicable staff.
Don't leave the hotel after dark.
Safe Laid back Very clean! The front desk staff friendly and helpful!
Friendly sttaf, good location in the main city. It has breakfast Maybe for some an air conditioner will be necessary.
Best hostel that I have been to! Rooms are quite large and bathrooms are kept clean. Highly recommend this location for those looking to save some money!
Nothing to Like They over charge you when you get there for stuff that you didnt even hear about it.
Clean (like, immaculate!), pretty and comfortable. The perfect place to spend a night or two. The staff was friendly, the food was good, and the atmosphere was very peaceful. Walking distance to shops, downtown squares and panaderias. There is a train that runs behind the property a couple times a day. It's not too loud and we never heard it at night, but important to note for people who are really noise sensitive.
the breakfast was okay. location is okay if you're staying a night and have to go to the airport the next day. The front desk staff lacks professionalism. On one occasion, I was hoping to use the phone to book a tour. The front desk attendant said that he knew a better company and dialed a number and my friend didn't really ask for specifics and booked the tour. As a side note, that company that starts with the letter "M" was the worst experience I had in Costa Rica in terms of safety while driving. Not only did the front desk attendant have the audacity to refer us to this "M" company, when I called to ask what the company's name was he told me to act like we asked for the number and not tell anyone that he had referred us to them. This is not even the tip of the iceberg. On one occasion, my friend and I were getting a couple of drinks and since most people go out at night, we were called "squares" in Spanish for staying in and drinking at the hotel instead of outside. We found two cockroaches in the hotel which is normal since the front door is always open, but upon finding a third cockroach a day later, I managed to keep it under a glass and left it for the cleaning staff to discard because I forgot to do it. When we returned later that same night and the room was cleaned, we were not given a new glass. The cleaning staff rinsed the glass and left it on top of the desk. I mean, who does that? As a side note, the cockroach was about two inches big and touched the surface of the cup.
Staff was friendly and easy to work with. Included breakfast was very good. Room felt old and dirty. Bed was very uncomfortable. There was no hot water in the shower. Very disappointed with this place.
I liked he location. The fact that you could hear a conversation four rooms away.
Proximity to everything. Warm water. Decent internet. Good quality sheets and comforter. Bed was hard. TV did not work well. No microwave. Thin walls so you can hear everything. No washcloths provided. Bottom entrance closes too early.
This hotel has everything you need and is located in the middle of san Jose with easy access to transportation and all the downtown museums.
I love the location. The breakfast in the morning was fantastic. And the room was very clean. Our room didn't have a window. Just a glass door leading to a shaft.
Very good hotel + friendly staff + spacious rooms + comfortable beds + great location + free breakfast = awesome
The staff When we got to the room we didn't have power for the lights or the ac so I called downstairs (the phone worked) and they informed me you have to insert your keycard in a slot by the door to get power. Weird but ok, I'll play along. After a couple hours of trying to get the ac to work and trying to sleep without it, I ended up calling the desk and having them take a look. They couldn't figure it out and moved us to a room right next door, which was an upgrade. The staff was great and helpful with the situation but the new ac didn't work much better. All in all, not a bad hotel. Great location, there was free breakfast we didn't get to enjoy, they opened my bottle of wine, and took great care of my complaint. However, there was a lot of construction which was a little weird to deal with and the ac is a huge thing for me. From the north and my house is constantly freezing.
The hotel is pretty central to everything. The staff is helpful. The room wa clean.
Great front desk staff,(especially Christopher). Great walking location, such as, sight seeing around downtown, restaurants, shopping areas, and taxies was right there for your quick convenience, and even the city bus. Great breakfast every morning. I loved the place and look forward to returning soon. The beds was a little hard, however it didn't stop me from sleeping.
Everything was fine. Great restaurant.
I stayed for 9 days the room I was in had BED BUGS I conplained several times at the office, i will not come back again.
Security and breakfast Charge for guests or company that's outraging
Good Hotel for the location of C.R. downtown area Hotel offers food service 24hrs, clean rooms, very quit for sleeping, good breakfast encluded, parking available and security 24hrs.
When we showed up at 2:30 in the afternoon we were astonished to discover that they had given our room away even though we had paid a week in advance. They did however pay for and take us to Hotel 1492 which met our needs and was in a better neighborhood.
Clean, friendly, secure entry, free breakfast/wifi/computer, not too far from everything, helpful. Near train track, but only runs Mon-Fri.
Good location if you want to walk around . Hot water and clean , nice bathrooms . Good for the money considering the country . Not all rooms have a/c , not that it's always needed , but the city is noisy at night and the fan only noise helps .
Clean place, friendly staff They need better pillows
Location, location, location, walk to many sights. There are many beautiful women, personally speaking I like being around beautiful girls and no one is putting a gun to you to do anything more than have a drink with them. It is what it is.Never boring ! Nothing. No complaints. Great hotel, great value.
I hadn't stayed at the Del Rey for 12 years. The place was still great, perhaps even better.
Location, price, food, staff I think they discontinued the good cheap drinks unless you are playing
Front desk staff was nice and friendly. Room did not match photos at all. AC did not adjust so it was either freezing or hot. Lamps didn't work. No window in the room. Whole hotel hasn't been updated in over 20 years at least. Water from the shower shot everywhere but where it was supposed to. Sheets were stained. Not a good experience at all.
Location is great No chica fe Breakfast is good Price is great Staff is very helpful Good drink special on Friday night lots of locals Noise from street is very loud I would get inside room with no widows AC is not the best Rooms have not been updated since the 80s But if want a cheap place and great location this is a good choice