Hotellet ligger sentralt for storbyopplevelser i Roma med gangavstand til alt. Nylig renovert slik at det så bra ut og fungerte utmerket. Hotellrom plassert mot bakgård så lite støy. Utmerket frokost som var eneste måltid vi benyttet på hotellet. Flott takterrasse med fint utsyn over byen. Kort gåavstand fra og til flybuss - BusShutle - fra Piazza Cavour ca. 15 min. €8,00.
Topp beliggenhet!!! Bra frokost. Fin terasse. Bra med gratis internett. Noen av de ansatte kunne vært mer serviceminded, særlig i resepsjonen.
Utmerket beliggenhet og lite trafikkstøy. Flott takterrasse! For harde madrasser.
Beliggenheten var helt topp i forhold til Shopping. Litt lenger til typiske restaurantstrøk og barer.
Sentralt, og likevel stille
Wonderful staff with first rare service.
The staff was amazing. They all knew our names from the moment we checked in and made us feel very welcome and at home. The concierge provided excellent recommendations for food which was always spectacular and reasonably priced. The Palm Court bar is an Art Deco fantasy. Our BEST stay in Rome, and we have been many times. We will only stay at the Hassler in the future!
Særlig balkongen utenfor rommet og beliggenheten,- midt i byen men likevel ganske fredelig. Ja, ganske mye. Veldig varierende nivå på service, tildels slitt i fellesarealer, og balkonger var ikke vedlikeholdt slik at blomster døde. Rommet var ok, men heller ikke mer. Ikke noe luksushotel!
Good location, helpful staff ,beautiful hotel. Would stay there again. Very small room and lack of a business center with computers
Efficiency of staff and service. Breakfast could have had more fresh fruit--v limited selection of fresh fruit. Would have liked a sofa area in the room.
The staff were excellent - pleasant and helpful at all times. The roof top restaurant was disappointing. The quality and presentation of food was reasonable but not to the standard expected for the prices charged; a limited menu.
We enjoyed the comp. bottle of champagne to celebrate our aniversary.
The staff were extreemly helpful!
The hotel was lovely and on a quiet street, by Rome standards. The staff were great. I had erroriously booked a single and didn't realize until we checked in. They quickly fixed my error and we weren't charged any extra rate. They were friendly and so helpful. I needed a couple of "C" batteries after frying an appliance. They went out of their way to find me one and left it in the room while we went to dinner. The included breakfast was absolutely fabulous and we had dinner at the hotel restaurant and it was also very good. Our room was very spacious, comparable to very nice US hotels and the bathroom was huge and very clean. The housekeeping staff did a great job daily. All and all, it was great to come "home" after a long day of sight-seeing and relax. We would most certainly stay at Sofitel Rome again.
I'm usually pretty critical of hotels but the staff at this one was great, from the doormen and valets to the front desk and concierge. Good job by all of them. Also, the internet was wired, fast and reliable, usually hard to find at most hotels, so key to my happiness there. The rest was standard fare, rooms were good, room service food ok but expensive, nice bar on the roof, etc. The only thing I didn't like was standard european convention of a "king" bed not being a king mattress but really being 2 small twin beds pushed together. It leads to many sore backs in the morning, or falling into the gap in the center.
The hotel is in a convenient location. It is very clean and the staff is very friendly.
Eloquent, classy, clean and helpful!
The entire staff was superb. They were professional, helpful, friendly and hospitable. We arrived early in the morning and they made a room available for us to use until our other room was ready. Breakfast was included in our room rate. The breakfast selections were outstanding. It did not have an exercise facility and the rooms did not have an iron and ironing board.
Staff was very helpful, location is close to nice places such as Spanish steps and via veneto. Price is a bit over-rated in comparison with what the hotel can offer
En fantastisk beliggenhet - hotellet er fantastisk - som å bo på et museum.
beliggenheten Servicen var skikkelig dårlig, personalet i innsjekkingen var sure da vi kom, sure da vi dro, når vi spurte om de kunne hjelpe oss med bestilling av billetter til ulike arrangement, var de ikke intresert i og hjelpe. når man bestiller på 5 stjernes hotell, forventer jeg at man bytter håndkler minimum 2 ganger pr dag, samt fjerner maten fra korridorene, som har blitt plassert der, etter at folk har benyttet seg av roomservice. I matsalen fant vi yughurt som var fire uker gamle, når vi så ifra, trakk de bare på skulderene. Taktertassen som de skryter uhemmet av, var slitent, og ikke mulig og få bestillt et glass vin. Dette var totalt en skikkelig dårlig opplevelse, og jeg hadde forventet meg veldig mye mer.
Beliggenheten er absolutt den største fordelen (men også kanskje den eneste). Renovasjon - hotellet er veldig gammelt og standardnivået er langt ifra fem stjerner. Fasilitetene var veldig dårlige. Det var nesten umulig å bruke datamaskin og internett på det såkalte business centret. Hotellpersonalet kunne vært mer hyggelig. Frokosten var veldig skuffende - nesten ikke noe utvalg. Det var ikke noe oppvarming på rommet og jeg fikk beskjed fra resepsjonen at det ikke var mulig å skru den på. Endte opp med å fryse begge nettene på et fem-stjerners hotell.
Beliggenheten, servicen hos concierge og baren på taket. Bra renhold, hyggelige mennesker, fin atmosfære på hotellet. I bestillingen fikk vi oppgitt at vi betalte ekstra for et stort rom med utsikt. Rommet bestod av en seng man knapt kunne gå rundt, så dette ga ikke valuta for pengene. I resepsjonen påstod de at de ikke hadde større rom, og skyldte dette på Booking.com. Vi tror imidlertid vi fikk et av de minste rommene fordi hotellet ikke hadde flere større rom, siden vi var inne hos noen som hadde bestilt samme type rom som oss og de fikk det de bestilte.
Hotellets beliggenhet var topp, Fint interiør og fine felles-fasiliteter, men for små rom - spesielt i den prisklassen - ikke plass til bagasje bl.a. God service, rent og velholdt. Lite bad men velutstyrt. For trangt rom.
The staff at the Eden are excellent, especially the very helpful and knowledgeable concierge. The rooms are pleasant, clean and well-maintained and the view from the restaurant is gorgeous. The hotel is located at the top of the Spanish Steps, which means you either have to like to walk, or you're taking cabs everywhere. The upside is that it's very quiet.
The location for the Eden is wonderful - close enough to the sites, while in a quiter luxurious neighborhood in Rome near the Villa Borghese Gardens. The public rooms are beautiful and service impeccible. our rooms were nicely appointed however did not have good views. The rooms have no carpets, bare wooden floors and there is no outlet in the bathrooms for hairdryer use. When I called the concierge to inquire how one could use the hairdryer in the bathroom I was informed that you must use the hairdryer at the desk in the bedroom. There is only one outlet there and so I had to unplug a lamp to plug in the hairdryer that is supplied by the hotel (clearly a woman was not present when designing these rooms and bathrooms!). Otherwise, an elegant spot in Rome and it was a very good value!!
Comfortable hotel, super view of the city from the roof top bar No Sky sports channels on the TV. Cost of drinks in the bar
The hotel is luxurious and well run. I felt the excessive charge to use the internet was unecessary.
hotel is not comparable with other 5 star hotels in Rome. . the hallways need a paint job hotel is not comparable with other 5 star hotels in Rome. . the hallways need a paint job
The hotel was very clean and furnished beautifully. The location is great. It is massively over-priced. The bedrooms are relatively small for the cost (I had to move furniture everytime I wished to go onto the balcony or dry my hair in front of a mirror) and although the view from the restaurant is stunning, the service wasn't anything special given the extortionate prices - in fact we expected much better.
Sentral plassering, fredelig, rent og ordentlig. Ikke noe å sette fingeren på.
beliggenheten,veldig sentalt,bobblebad,god servise i resturanten
Sentralt, hyggelig personale, fint rom, deilig bad. Frokosten var litt utplukket ganske tidlig.
Et kjempefint hotell i hjertet av Roma med gåavstand til det meste.Fin frokost og sercice ellers
Vi var veldig fornøyd med service fra personalet. Flott beliggenhet, veldig bra rom. Frokosten kunne vært bedre. Tørre skiver til risting i toaster. Lite frukt igjen når man kom litt senere til frokost. Eller veldig bra.