Rio de Janeiro Hoteller i nærheten av Museu de Arte Moderna do Rio de Janeiro

Fordeler: Everything, in particular the super friendly staff, warm welcome, great design, amazing restaurant for breakfast and dinner and of course the pool area with great views ofer the city. Definitely recommend staying here, especially as a couple.

Fordeler: Perfect location, great restaurant, swimming pool area is very relaxing.

Ulemper: Breakfast could be better.

Fordeler: - quiet, beautiful and very romantic place - the best breakfast I've ever had in a hotel - very comfy bed and soft linen - big room

Ulemper: - on everything (hotel, massage, restaurant) there is an extra service fee of at least 10% - at some point it just feels too much since the prices are already at the top end. - we forgot something in the hotel room and called the hotel to ask about it - they never called back :-( - TV in the room is quite small and no internet connection on it (no Netflix....)

Ulemper: Poor customer service at many times. No drinks upon my welcome. I Constantly had to contact the concierge to inform that my room needs cleaning or attending to every single day.

Fordeler: Staff , restaurant, rooms, breakfast was amazing

Fordeler: The réception, the room and the location/view.

Ulemper: The pool area is in great need of renovation. The painting is old and the furniture is old. The service by the pool is nearly unexisting.

Fordeler: Swimming pool and bedrooms

Fordeler: I am totally shocked and nothing truly I liked

Ulemper: The rooms are not clean and the location is unsafe and far from the city.

Fordeler: Friendly staff, beautiful location

Fordeler: Everything (Location, bar & pool with an amazing view, delicious breakfast, very beautiful & clean rooms etc.) We would love to come back!

Ulemper: Partly very slow service: - it took us 3 days to get a confirmation for a spa treatment, despite several requests from our side - proper reparation of the toilet in our room took a while as only quick fixes were done, which didn‘t solve the problem. Finally, a proper technician was send. - next shift was not informed about the luggage that was stored for us Etc. Those issues were more connected to the afternoon hotel-crew. They were friendly, but show lot of gaps by taking care of what was requested. Compared to that the Morning-Hotel-Crew seemed to be more professional/ experienced in serving their guests properly. Super friendly, pro-active and flexible. No complains here.

Fordeler: Great hotel. Great pool. Great staff.

Fordeler: One of the staff was good enough to allow us take a shower at the spa after we checked out earlier

Ulemper: I booked a double room to find myself in a twin room. Safe box was not working.

Fordeler: The breakfast is delicious.

Ulemper: Getting to the hotel can take awhile. The street can get very busy.

Fordeler: The hotel is an oasis in the midst of the chaos of a huge city. The rooms are spacious, the lighting excellent. I really liked the shower and bath amenities. The whole hotel was very clean and neat. The pool area looked very inviting. The staff are very polite and helpful.

Ulemper: We heard the neighbors partying all night long. We had to get up at 3AM for a flight, so it was totally disturbing.

Fordeler: Equipments, emplacement, truly marvellous vila and pool

Ulemper: Staff was not very accomodant, and seemed annoyed at every question asked (while my numerous questions were mostly due to staff mistakes) there were several problems that affected our experience : we booked a room for three persons, yet the room was made for two (from the double bed to the two towels etc). When I asked where I would sleep they opened the sofa bed which was probably the worse bed I have ever slept in ! Not normal for such price in my opinion. Fortunately staff eventually changed our room after complaining. Also charged me more than normal price for a sandwich while I asked them not to put meat in it.. Which, if a mistake too, makes several mistakes for just a one night stay

Fordeler: Large selection of food for breakfast, big comfortable beds, pool area very nice. The location at first seems a bit rough around the edges but after our first day we felt completely safe.

Ulemper: I have never experienced a slower check-in process!

Fordeler: I have stayed in many hotels in Rio from budget to 5 star..Most fall in to two categories.Cheap but very basic with refurbs done Pre 1980 or supposed lux that are often nothing more than tarted up flea pits. Vila Gale is like an oasis of comfort and value. The hotel is divided in to two sections .A historic old school conversion and a new tower connected by a large central courtyard swimming pool. My suggestion is stay in the historic section. Rooms are well designed in both sections even though the colour scheme is a little bland. The property is located close to Lapa and the famous arches and a ten minute walk to the subway that can take you to downtown (Historic Centro)or to the beaches of Copacabana and Ipanema.This once dangerous area of Rio is now well policed and I did not witness any trouble but remember you are in Rio so keep your eyes open.Serious crime usually takes place in the favellas but do not display any signs of wealth. Breakfast is lovely ,excellent variety ,and good quality.

Ulemper: Breakfast staff are lovely and welcoming and make an effort to speak English The standard of reception staff is inconsistent. Some of the male staff are sometimes a little distant and incompetent.perhaps a little more training and better language skills. All staff need better training in regards to tourism. There is so much more to Rio than just the beaches ,sugar loaf mountain and Christ Redeemer as spectacular as they are

Fordeler: I had a delux room , I asked for a room with view to the inside yard and I got ! It was really a nice exprience in this hotel ! Thr pool wa clean and you have every thing what you need ! Very nice and friendly staff! Perfect breakfast !

Ulemper: Every thing just perfect :)

Fordeler: Location, room was very clean.

Ulemper: Nothing.

Fordeler: The queen sized bed, the luxury in general, the pool area, restaurant and bar. Most of the staff is really nice, speacially if you speak portuguese. Four people in particular stood out for us, being them the waiters João Paulo, Francesco and Glaucio. And the tall outdoors cleaner named Luiz Claudio.

Ulemper: The receptionist Eduardo tried to charge us more than the combined booking price on booking.com, adding extra 15% which is ridiculous since booking.com had already included taxes for that stay.

Fordeler: Rooms and Breakfast

Fordeler: Enkel inn- og ut

Fordeler: excellent location, very kind and attentive staff, we will return for sure!

Ulemper: In the first two days there was a strong smell of cigarette in the room, which was improving after... We have only that criticism..

Fordeler: Decent locations

Ulemper: The front desk staff were horrendous, rude with attitude. Like it was a huge chore to help. The bar staff were so slow even when I was second in line. Took about 7 mins to make one of gin & tonic. Disastrous!!! The friendliest staff were the cleaners. No warning that the pool was having a refurb either.

Fordeler: View

Ulemper: Would be nice to have a sauna

Fordeler: Good location, grubby and in need of maintenance for a so called 4 star hotel

Ulemper: The restaurant was terrible food, the waiter was very inexperienced didn’t ask how we wanted our meat cooked when it came it was like shoe leather, the room wasn’t very clean and I would called it an executive suite it just passed as large double. Being told that the swimming pool was closed a week before arriving wasn’t ideal when the hotel must of know that they were planning to close it well in advance to give the opportunity to rebook somewhere that had the facilities that you were paying for. Not even an apology was given, it seemed that once they took your money they couldn’t care less, no customer service at all

Fordeler: The Staff incredibly nice. Raquel, Alex, Alex the Front Desk agents shine, along with Housekeeping Staff to Restaurant Staff. Thank you All for making my staying experience so enjoyable.

Fordeler: The hotel itself is nice as a convenience for those who have to stay overnight and arrive in sdu. Basic room (of course not a 4 stars)and good breakfast.

Ulemper: A hotel (especially if connected to an airport) must above all be "a service". Here it is not! I had anticipated at the booking, and after at check in, that I needed a half-day extra check-out (obviously paying!). The answer was that there was no problem as the period was not very busy, but I had to ask for confirmation on the morning of departure. Instead, at my request, they denied me everything, claiming that everything was complete. Obviously this is false as the hotel is obviously quiet empty. I checked in booking.com and gave dozens of free rooms. I don't understand why deny it (maybe becouse I booked with a very good price and now they cant charge an expensive import?). More than saying that I'll paying for the day I don't know what to do. The desk guy (André) denied saying that at most I could stay until 13.30 and they keep luggage. He couldn't even offer a space where change clothes or take a shower. I've been around everywhere and it's the first time it's happened to me. I took my bags and left for another hotel.

Fordeler: Location

Ulemper: Price

Fordeler: THE BREAKFAST WAS EXCELLENT

Ulemper: IT COULD BE MORE MODERN. TV WAS NOT WORKING, NO ADAPTER FOR INTERNATIONAL TRAVELERS, NO HELP FROM THE STAFF WITH LUGGAGES

Fordeler: next to airport

Fordeler: roof top restaurant and spectular view

Ulemper: toilet blocked but maintence were quick to fix

Fordeler: -Instalações Novas -Ducha boa -Café com opptinte opções, e Quando fiz huespedes 6:00am. -No buffet foi agradável gjøre restaurante 24hs -. Room was clean -rommene og gangene er veldig nostalgiske

Ulemper: -

Fordeler: Value for money, great location

Ulemper: My only complaint was the noise on a very busy street

Fordeler: Everything is close by and the staff is very helpful.

Ulemper: When we came in sheets looked dirty and the pillows smelled like if they didn’t clean after the last person checked out.

Fordeler: The staff was great! The location was central and we could get around very easily. Breakfast was great!

Ulemper: Nothing

Fordeler: Rooms are very clean and confortable

Ulemper: The lift system is the noisiest i’ve ever seen. Avoid rooms that are next to the elevator !

Fordeler: Room, cleanliness, tv channels available

Ulemper: Wifi was faulty, staff doesnt speak fluent English, baggage carriers were often outside the hotel chatting instead of helping with luggage. Roof top bar wasnt opened and it seem on renovation - lack of care with the hotels facilities.

Fordeler: Really comfy beds, super clean, good gym. Breakfast was amazing! Helpful staff. Overall really lovely stay.

Ulemper: The steam room/ sauna wasn't on when we were there

Fordeler: Great breakfast and all staff were great

Ulemper: Pool could have been bigger!

Fordeler: Nothing

Ulemper: We faced the case of stealing money from our room. It had definitely been made by hotel employees. We raised this issue and hotel managers promised to investigate everything. After one week we don’t have any feedback on our letters and requests. It looks like hotel management also involve in this or to cover their personnel. We have lost 1200 dollars in the hotel. Nobody care... Mikhail

Fordeler: Good location. Amazing people. Everything was clean. And you can even regulate the temperature of the water in the shower!!!

Fordeler: Lovely breakfast and friendly staff mainly Ruth, Claudio and Daniel.

Ulemper: Our requests were never a problem. Everything was fine!

Fordeler: Nice rooms and rooftop view! Staff was very friendly. Good location, close to ‘Lapa’

Ulemper: The windows were very thin so even though our room was on the 13th floor we still heard a lot of street noise.

Fordeler: The staff was really kind and spoke good english, no portuguese was necessary. The breakfast had everything you could need and the roof top is ideal to chill after a long day in the streets of Rio. The room (including the bathroom) was clean at all times. I do not hesitate to recommend this hotel!

Fordeler: Location and friendly, helpful staff

Ulemper: The noise from outside - very loud until 4am

Fordeler: Frokosten og sengen var bra. Flott utsikt.

Ulemper: Personalet ser ut som de kjeder seg og er svært lite hjelpsomme. Gir verken øyenkontakt eller et smil. Personalet tok vårt andre nøkkelkort 4 ganger uten å begrunne hvorfor. Meget arrogant og lite servicevennlig generelt. Dårlig kvalitetssikring er et gjennomgående tema på hotellet.

Fordeler: The staff were so lovely! Very polite and helpful. The breakfast was fantastic and the rooms clean and functioning at 101%

Ulemper: nothing! This place was comfortable and well worth the money

Fordeler: breakfast is ok

Ulemper: I asked for a quiet room from the moment of the reservation and I received one where there was a continuous noise, probably from the ventilation system. We arrived at the hotel at 8 a.m. , could not check in and I had to wait until 1.30 p.m. on some totally uncomfortable chairs. Only after two days they put a sofa. The hotel is located in the center, but in an unsafe area, with many street people in the adjacent areas.

Fordeler: The breakfast was wonderful,the staff were helpful and always friendly.keep up the good work and we really felt safe and cared for,it was a really wonderful stay and we appreciated all the help with booking of the tours, and directions to places we visited.

Ulemper: i am satisfied with the service and assistance,no complains

Fordeler: I loved the location. You have to be aware because it is in the centre of town but it’s very vibey with lots of bars and eating places. Very bohemian.

Ulemper: Nothing

Fordeler: Big and quiet rooms, nice rooftop with a pool and gym. Staff speaks English and great breakfast buffet.

Fordeler: I felt that the price was very fair for being Rio. The room and everything was very well kept. The staff was friendly, and the hotel is in a good location/proximity to many of the sites in Rio.

Fordeler: Staff, cleaning, break fast, value for money.