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housekeeping was excellent banquet staff was excellent excellent location hotel for 20s and 30s Front desk staff was all business, condescending and rude our king room was miniscule bathrooms lacked safety bars parking rules were never made clear
Great location and decor. Well maintained and clean. Downtown and Washington Park were easily accessible by foot and the light rail. Staff were very friendly. Room was incredibly small, especially compared to the Marriotts I stay at for business. My room was also next to the elevators so glad I brought my ear plugs.
The hotel is close to many great restaurants and theater. The staff were amazing - and the attention to detail and creative touches are very appreciated. No shelf or counter in the bathroom is annoying - but the ambiance and details outweigh that!
Stylish, attentive service, cool bar, boutique nature of facility Justlocation is just a bit out of way but that could considered both a positive as well as negative
Clean room, well kept, and decent location Small room, very expensive parking
I love this hotel and stay here every time I go to Portland. All of the staff, from the housekeepers, valet, bartenders, and the front desk are happy and kind and will go out of their way to make you feel welcome.
the room was clean lobby was way to small and noisy
Front desk and bell staff we very friendly and helpful. Everything was great.
Very friendly and helpful staff. Clean, quiet room with plenty of space and outlets (including USB ports). Close enough to Portland to make a full day trip there, but without the steep Portland prices! We would definitely stay here again. Getting back on the freeway was a little tricky, but not too bad.
Park lane suites is my go to hotel every time I come to Portland. Great prices, friendly and helpful staff. Nice rooms, I prefer to stay at the inn suites. Comfy ! Nicely located, easy to walk 10 minutes into down town & close to great neighborhoods!
Great neighborhood, close to public transportation & restaurants. Park Lane Inn needs small refrigerators & microwave/convection ovens. Bathroom vent needed cleaning.
No refrigerator. No coffee machine in room.
The bed was comfortable, and the location was great for what I needed. Bus stops close by. The staff was always helpful. The breakfast didn't have everything that a pricier hotel would've had, but it was there and worth what I paid for the room. The building looked like it was older and not being taken care of, and there were some obvious cracking in the paint.
The place is really nice and it is only 10-15 minutes walk to downtown Portland. Staff is really nice too and you get a nice free breakfast there! Also the parking is nice and free even on the leaving day!
I was a little late to leave last day. They were understanding, patient, and good people.
They allow pets, but not if they're unattended. Really should have mentioned that in the policy, ruined my whole trip to Portland.
This is a discusting hotel in every way.
Great value for the rooms. It is by the highway and can hear the traffic.
Nothing really. The door barely closed. It looked partly open even after the lock. Very noisy walls. Woke up ever time someone walked or went up/down the stairs. Someone kept driving around the parking lot multiple times around 2am. Location is near freeway so that was somewhat loud. The staff was rude and the bar downstairs has terrible service / food.
location good Smell from cleaning spray and previous smoker. Mattress lumpy
For the money, this was a great value! The price was so much better than the airport hotels, and it was only a few exits SW of downtown on I-5. The property was VERY clean, very nice and well-kept. For an independently owned hotel, the owners have obviously worked very hard to keep pace with the offerings of the major chains. I would definitely recommend. I do wish the breakfast was a little more robust (eggs, or bacon or sausage), but really the food was fine for the price we paid for the room. No complaints, really.
We booked a 1-King-bed room. Our 5yr old grandson ended up coming with us, so we called & asked if we could switch rooms. The very pleasant woman said, "Oh, you don't need to - there's a hide-a-bed in the room." When we arrived after 9pm, tired after driving all day, the man at the front desk said they don't even have hide-a-beds anymore. We were forced to pay $10 more for the last 2-queen room. Irritating.
People at the desk were very friendly. The area had a couple sketchy characters about and the night desk clerk roved the premises for safety. Loved that since I was walking the dog alone. Overall a great stop for the cheap cost.