Portland Hoteller i Downtown

Room was comfortable and clean, restaurant was good, and location was extremely convenient to exploring downtown Portland. There is NO soundproofing in this hotel, so bring earplugs (or get some from the front desk). You will hear street noise, river noise, train noise, and TONS of noise from other guests.

All was good The blankets were a little confusing..

Clean, cozy (excellent bed!), accommodating staff, and free coffee in the lobby. No complaints!

Good location with included bike rentals. There wasn't AC in the room.

Great location, staff super friendly. Parking wasn't expensive but unexpected cost.

Fun location right on the river. Clean, modern hotel with helpful and friendly staff. The great location means that you will hear the noise (sometimes very loud) of an festivities happening on the river.

We stayed two nights for a fun weekend trip. The beds were super comfortable and the location was great! Our favorite part was the bikes they have available for you to take out to explore the city!! We had a blast and would highly recommend this hotel!

Friendliness and accomodation by the staff and overall luxury of facility not applicable

Room was beautiful, bell staff was extremely great and cheerful! Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.

We were able to walk or catch the trolley and go anywhere we wanted. It is quite central so we could see lots of attractions Great place

very walkable, close to theater and parks, walk to the river, I like a firmer bed but no one else in the party had bed issues

Location is great, facility is amazing, and staff was exceptional! Bed was a little firm but still got a good nights rest.

The restaurant and friendly staff. In downtown Portland, but a bit far from certain attractions.

Valet parking $38. No other real options.

Located close to downtown shopping and Keller Auditorium. Staff puts customers first. In house restaurant is fantastic. Excellent wait staff and food is great. Great outdoor patio with gas fire pits. Rooms not big, but very nice. Valet parking adds $35 per night. Would stay there again. $35 valet parking not mentioned in booking.

It was gorgeous and hip. Didn't quite live up to that hype.

Always enjoy the staff, the contemporary atmosphere, the location, and the garden with fire pits. This is my favorite place to stay in Portland for a reasonable price (the nines is great but expensive, and the loft is great but more for an airport stay). The valet parking was pretty good and free for my Prius (they had a special for "green" cars) and really helped to steal my stay (the nines did not offer anything like that). If there was anythInfo@VertebrataChiropractic.com I had a problem with, it was that once waited for 15 minutes for my car and when I asked about it, the valet had forgotten about it. He immediately remedied the situation and had the car in 90 seconds, but it would have been nice to have gotten it when it was first asked for. A small oversight, and overall does not take from my five star rating for this property.

Windows open - - a great feature these days if you lIke a little fresh air. Wonderful staff and convenient enough location. A bit pricey, especially the valet parking.

Lack of cost effective or variety menu selections in steakhouse

Location close to everything! They charge you for wifi , why!?!?!

The hotel is in a great location and upon entering all you see is a grand lobby decorated completely for Christmas. The checkin/check out process was incredibly easy and the staff was friendly. Even got a free upgrade on the room since we were there for only a night which was a huge and wonderful surprise. The room itself was clean and modern and the bed made me want to stay forever. The hotel offered complementary drinks at night which was a nice surprise and the morning breakfast was such a great experience as compared to other hotel's "breakfasts". Overall I would come back to this hotel every time I come to Portland.

Great, friendly staff. Excellent value for the money. The included drinks in the evening and full breakfast in the morning are a big bonus. I have stayed here before and will again.

I had a good experience. nothing!

Breakfast and cocktail hour was great addition to the hotel and added value to the stay for price. Wish guest treated staff better by tipping for being served and cleaning tables was surprised that we were the only ones I could see that tipped everyone for what they did. I was ashamed that people don't appriciate nice friendly staff that are willing to help. Pool was a little colder then I was expecting for everyone wish it was a little warmer. Elevator were so long wait but I guess that what you get when it a historic hotel.

Friendly staff; fun, funky decor; nicely situated downtown; and one of the best workout facilities I've seen for a hotel this size (a few elliptical machines, weights, cable machines, pull up bar, etc.). The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.

The hotel was excellent, and the staff went above and beyond to ensure we enjoyed our stay. The room was large and comfortable, with very nice toiletries provided in the spacious bathroom. The location is perfect, down the street from food trucks, great restaurants, and only a short walk to great tax-free shopping. We will definitely consider staying here again. Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.

The coffee was out before 5:00AM...excellent for an early riser. Running maps were sweet. Complimentary adult bevs in the living room...how relaxing!

The quirky decor and the friendliness of the staff. Everything was fine. No complaints.

Friendly Bartending Staff at Imperial.

Classy place and Beer happy hour were amazing. Room size was a little small.

The staff gives you a lot of their time, professional and helpful, and most are friendly. The room was beautifully appointed, very comfortable for one person, and I was happily upgraded to a street view of the Starlight Parade. Unfortunately the ground floor was undergoing renovations, which had I known I would have booked elsewhere.

They upgraded my room when my original room wasn't ready on check in, and they sent a complimentary bottle of champagne to my room because it was my 21st birthday! Hotel was quite expensive for the size of the rooms

Absolutely the best location. Easy to travel to any part of portland, 5 minute walk from Powell's City of Books. Really nice staff, really nice valet, decent gym, decent facilities. Room is clean and cozy. Not a great view but it doesn't really matter since you can access the parts of the city with a great view within 10-15 minutes. Valet is a bit pricey. No view from our window, but it didn't bother me much.

Great central "home base" location for a portland vacation. Almost everything we wanted to see or do was walkable from here. The room had a great view, room was clean, staff was friendly, and they had a phenomenal gym that is open 24 hours! Would definitely stay here again on my next visit. Nothing!

Comfortable rooms, staff was excellent. Would be nice to have a pool

The staff is very friendly, knowledgable and helpful. They have excellent advice on fun excursions. I also liked the bathroom had a separate bathtub and the spacious shower had a rainfall shower head The bed was not as comfortable as other Westin beds, The mattress and sheets needs replacing. The towels in the bathroom were also old and rough.

everything STAFF WAS GREAT Its all good

Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.