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location, bar area with live music Valet stood and talked to each other for five minutes before coming to take our car, only one front desk agent with a line of 10 people, rooms weren't clean, listed as a mountain view and our view from the balcony was two big trees and a run down business in the back. Hallways smelt like marijuana.
Great location to all downtown shops and restaurants. Can walk from hotel to all of the local shops. Staff are always on queue and ready to help. Rooms are nice but not very sound proof. Had to change rooms after next door family made so much noise. But staff handled it very professionally. Can also hear outside noises a little too well.
Pool party Small resturant and less staff for holiday
YOU MUST change the SMALL pillows on the bed....it makes no sense..the pillow cases on your pillows are normal size, tucked in to accomodate what esstenially are decorative pillow size.... NOT sleeping pillows....the bed itself was not to my comfort...but PLEASE CHANGE THE PILLOW SIZE AT THE VERY LEAST.
They were each amazing but altogether made it an amazing stay, can't wait to return! The hear
The room was spacious and the staff was beyond amazing Room was old, dried up gum in the carpet and just didn't give me what I expected to receive for my money
Clean and well designed. We really enjoyed our stay here. The only complaint is that the bathroom has glass doors. They're fogged so you can't see too much, but it's still super weird pooping with your loved ones walking by. I don't know why anyone would design a bathroom like that!
The staff was great, friendly and sweet I have stayed here before a couple times. I feel that the rooms have seen better days, it was dingy and I didn't care for the way it was kept up. mildly disappointed.
I liked the decor in the entrance. It was pretty awesome Pool was waaay too small, for a birthday we were put in a room with a bunch of noise next door of garbage trucks and construction, a little over priced.....not as good as vegas to be such a high priced facility
Music from the club until late at night prevented us from sleeping. The valet parking attendant smelled of alcohol, so we parked on the street. Accidentally moved M&M's from their perch, was charged.
The valet staff was AMAZING!! They were friendly, fast, and provided us with advice on where to go. They were down to earth, joked around with us, and did not hesitate to carry out luggage to and from the room. Always greeted with a smile. Also, the man at the front desk Gabe was awesome. I felt welcome when checking in, and when my awesome bachelorette picked up every single item in and on the mini bar, Gabe fixed the charges without hesitation. All staff was awesome!! I'm not much of a valet girl, I'd rather self park so I didn't like that it's all valet. But like I said, the valet guys were awesome. I also didn't like that for my future sis in laws bachelorette party I couldn't bring in an ice chest or more than 12 beers. Those rules made me feel like maybe next time we'll suck it up, endure the prices and the crowd we don't want to be around and head to Vegas.
Cleanliness & location. Staff wasn't incredibly personable at the front desk.
Location was great. Young people were cursing and obnoxious and little children were listening to this and no staff did a thing. The rooms were very dark Like a dungeon.
When back to my room in the evening and found roaches all over the place call downstairs and they didn't move my room just came to clean up they told my I was gonna get remburst but no body in the day shift got the memo so I got to pay full price for a roach room never going back
Nice pool area Nice workout facilities with weights and kettlebells Great rooms/ suites Good location- close to shops and restaurants mandatory $25/ night valet charge "all guests must valet park" was not stated at time of booking. Workout room smells like smoke on evey visit. Hotel borders major construction site- didn't affect our stay but might bother others. Everything looked nice and fresh except for elevators.
Central to downtown Palm Springs, friendly staff. Heat didn't work in my room and the hotel is very tired and in need of a renovation.
Their room have a separate living room area The parking lot to avoid a 25 dollar valet parking is a hike
The service in the hotel restaurants was horrible. But it is a clean hotel. Not really worth the price.
Everything was awesome, from check-in to check -out! The hotel was built in early 50's, but was updated while still maintaining the mad men classy feel. Everyone in our party loved the hotel. The views were spectacular at day and at night. Cannot express enough how wonderful this place is!
Staff was great and extremely helpful. Pool was relaxing. Food was okay but breakfast was better than lunch and dinner. The bar at the pool was good, but the drinks weren't strong or worth 9$. The alcoholic beverages at the pool bar were the biggest let down.
Close walking to shoppimg and restaurant's.
Our reserved room with two queen beds was unavailable upon arrival. The other room offered had one huge bed, but the other person was on a couch made into a queen. The suite was very posh, the Presidential Suite, with two rooms and a shower ten feet square!
This place was so clean! I am so picky about my rooms and pools and Hilton didn't disappoint. We traveled with kids and the pool had a lot of them during the week (not sure about weekend), and they all had such a fun time. Also, so conveniently located by all of the shops and food. Great and accommodating staff. No complaints here! Nothing ;)
Nightly parking fee on top of room rate, excessive charge
This hotel is really in need of a major rehab. The pool had scum floating in it.
Service was fast and attentive, even at the restaurant and even on a sold out weekend. And they didn't nickel-and-dime us for every little thing, such as the toothbrushes we forgot and the room towels we accidentally left at the pool. Not sure why people complain about the expensive parking because there is a free self-park lot only 100 feet away with plenty of spots.
The room was clean and the furniture was updated. Staff was very friendly and helpful. The parking was terrible, plus they charge a daily fee of $18 which I was not aware of. The pool area was great and it was clean but the pool itself had tons of dead bugs and the water was so dirty and cloudy which was a really a shame because it was almost 110 degrees outside!
The grounds, pool area, hallways and the rooms were very clean and well maintained. The rooms were large and the beds comfortable. There was also plenty to do within walking distance of the hotel.
Beds are awesome!!!! Breakfast could be better, but no big deal Selection wise, but I get it
I woke up with 50 bites on my legs!!! They need to exterminate in room 305!!!
The hotel is located very close to numerous shops and busy areas of Palm Springs. With all the lush landscaping and greenery it was very calm and quiet. We were within walking distance of just about anything. A quite pleasurable experience. Only negative comment was the morning breakfast/brunch. they served hot omlettes but lacked most other things you would find at other continental breakfasts like bagels, fruit.
Just a block away from town where you can walk, shop, eat or go to a spa. Nothing better!
Online photo doesn't match room. Room to clutter with big furniture that just take space
The staff at Las Brisas were friendly and helpful. The room was very clean and spacious. I slept very comfortably in the cozy bed. Our inclusive breakfast was very nice with not only normal hotel breakfast but omletes and waffles as well. My only complaint was waking up very early to the people next door visiting. The wall must not be very sick because we could hear every word that was said.
It's very close to the shops, it's clean, it's reasonable and it has a/c. The free breakfast was pretty good - I know I got full on my omelet, watermelon and toast and the table next to us had about a zillion yummy looking waffles. I wouldn't honeymoon here or take an extended weeks stay and live it up but for passing through for one night for the price - it's fine. They didn't enforce the swimming after 10:30 rule as some young guys were in there after 12:30 and quite loud. Parking was kind of limited so people were parked where they shouldn't but that's not the 'parkers' fault. And agree with the one review with a nice omelet bar but no real side dishes - they couldn't have a side of potatoes or sausage in a catering pan? but wow, these are small issues - like my headline review states - It's fine.
Some 20 years ago I used to stay at the Holiday Inn in Palm Springs... Now 20 years later I booked this mystery hotel on Kayak. I checked in and said "I feel like I was here before" I asked if this was a Holiday Inn at one time? The great staff said years ago. It has been very updated and very clean... I felt like I was home again...
Beware of the $20 resort fee. It allows them to advertise their rooms for less. It's BS.
The Palm Mountain Resort & Spa was in a central location and is within walking distance of shopping, dining, and night life. The room was spacious and we had a great view of the pool area. The continental breakfast included only orange juice, coffee, and a choice of a bread selection.
Location was the best. Never used the car, which is good because parking was a challenge unless you're willing to walk a bit. Not enough parking in the premises. Fitness equipment is not at the hotel but over a mile away. You don't get breakfast. I don't call coffee and toast continental breakfast. That's all you get, oh and orange juice. Plus you have to walk to Rudy s Diner for it.
There was a huge cockroach !!!!!
We loved the view, the pool, the free bottles of water everyday, the short walk to many good restaurants and shops, the street fair, and the location as related to hiking activities. There were a few hiking trails we could walk to from the resort. All the staff were friendly and helpful. We had a great view from our room with a nice balcony; however the carpet was pulling away from the wall and some of the wood was pulling away from the wall on the balcony.
Great location, easy to find and walk anywhere. Huge rooms, pool hot tub (under construction but looks like it will be nice). The room was a little unclean, not bad but not awesome. It looked like when they came to clean they only made the beds. Things are a little out dated but the price and location make it worth it!
The pool was beautiful and the room was spacious. I wish I had more than just one night there to enjoy the grounds!
I liked the pool, jacuzzi and fire pit. The area was relaxing and well maintained and open in the morning and evening so you could enjoy it. The location is prime, just a block from the shops and clubs. The staff let me keep my car parked for a few hours after check out and they kept a bag for me for a few hours. The staff were friendly. The room smelled moldy and musty and there were a few ants on the floor and ceiling.
Close to town Thin walls, very noisy
Loved the ambiance of the hotel and the room itself with balcony overlooking the pool. Very pretty setting. It was off the beaten path for traffic, parking and noise, but through one parking lot and a pass-through of a building to N Palm Canyon Drive and all the action! The room had a great fridge with a freezer and a microwave! 2 free waters each day. Maid service was late morning (perfect). We were on third floor, but next time I'd like the ground floor around the pool (a little shadier in the afternoon). Pool was busy but not noisy. It is an older hotel and could use a little sprucing up, but the linens were lovely and tv large. We found a parking space on the quiet street just below our room. There is sufficient parking with the lot across the way if needed, but for Thursday night's street fair, get back to the hotel by 4 p.m. to park close. Overall 4.5. Expected a noisy Coachella crowd, but the pool was quiet. They should have a notice about noise after 10pm...can close pool. Just a thought though it was not a problem for us mid-week. Both mornings of our stay there was a clogged toilet. Maintenance was VERY fast getting there the first morning, and we reported the second morning at our early check-out. There was NO wakeup call as promised - NONE. We had a reason to be up early. When reporting these 2 things to the desk at checkout, there was NO reply. AND they took my key card and cancelled it! I said I need to get back into the room! Have you cancelled my card? The young man said NO. On getting back to the room, of course, it didn't work. Luckily my friend was still in the room and opened the door.
The bed was comfortable, walking distance to downtown, very casual rules at the pool. We had no shampoo/ conditioner, lotion, and ice machine was out a lot.
Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.
we called ahead to see if we could arrive early and use the pool they told us yes bu when we arrived we could not use the facilities!! Disturbed us with phone calls seeing if we needed anything after we checked in and they walked us to our room we felt very disturbed our whole stay.
Toilet ran all night. Bed was uncomfortable. Magnetic key constantly didn't work. Window in the room that had no blinds no elevator to room
Room comfortable and clean, loads of space
The location is in the heart of downtown. It is so quaint and comfortable.
The staff were very friendly and helpful. The room was quite comfortable, with a nice ambience thanks to an electric fireplace, nicely designed bathroom, and very comfortable bed. No.
Great location. Quiet even though it is between to major streets. Walking distance to great food and shopping. A short drive to spectacular scenery. The staff were all helpful and in good spirits.
Property, location, and hotel itself was pretty good! Management, reservations, very unethical business practices! Cross your fingers that you don't have to deal with management and can just get into the hotel without problems. I have never dealt with a more unprofessional or unethical privately owned hotel in my life... You have been warned! We were told we made two  reservations for the same days, guests, and would be responsible for paying for both even though it was a clear mistake on the hotels part. We are working through the credit card company now to turn them in!
Location is right on the main street, room was large and comfortable, dog-friendly and provided dog bed, bowls and treats Most staff was very friendly, but even though we received a letter at check-in about asking the front desk for dog-friendly restaurants, etc. we received only two recommendations and a general comment that it is ok to bring the dog to most restaurants with outdoor patios when we asked.
Very pretty boutique hotel. Efficient & helpful staff.
The staff were great and the hotel is in downtown Palm Springs. We parked when we got there and only got in our car to drive home. It was very quiet. Our kids (3 & 5) had a blast and they were very accommodating with our Boxer Moose. They even provided a dog bed and bowl for him! The room was very cute with a jacuzzi tub in the room with a lot of very hot water. The bed was a bit soft. We prefer a very firm mattress.
great room with fire place no elevator or bellboy
Loved the grounds and the pool. Enjoyed having lounge chairs at our door. Location was excellent.
Stayed here many times so we keep going back great value would like to see some fruit and yogurt included in breakfast selection
Very quietPeaceful The Wi-Fi was very weak not a very good signal I couldn't finish a project for work. This is the only thing that will change my mind from staying hereBut everything else was very good.
The decor was so comfortable. Beautiful flowers grew everywhere. The pool was heated and clean. It was close to town but quiet. We loved it. It exceded expectations. No.
The character, location and friendly staff were great
Convenient to downtown,shopping the art museum and hiking. Staff helpful and friendly. A special place. NothingðŸ˜€ðŸŒ´