Great location, nice facility As a repeat customer, I've noticed they don't mop the floors. Both my sock and soles of my feet were dirty very quickly.
Location is great The elevator was filthy, had a guy smoking in it, the hallways littered with cigarette butts and the floor in our room dirty. Our room was invaded by bugs that night and the pool was covered with bugs as well. When I complained, the desk clerk said "we can't control what people do and Palm Springs is experiencing a bug infestation" ...really?! You didn't think to tell me that when I checked in and took my money! If you can't control what people do, then clean up after them and clean the pool. No excuses, I didn't pay for a dirty, bug infested motel room!