Nîmes Hoteller

The room was very nice, shame about everything outside it The hotel hadn't been fully constructed, lots of work noise, and was basically a building site

new building, self contained. the entire hotel was still under construction!!! it did not even look like it was open for business, i cannot believe a council would let such a business trade. loose wires everywhere, unfinished paths, the entire building was still a work site...had to walk over boards to get into reception. we even had someone else's dirty underwear left in the wardrobe...probably haven't got a cleaning contract yet! might be nice when finished....

Good soundproofing. Proximity to train station as well as arena. Good housekeeping area and equipment and comfortable bed. Personnel courteous. Security issues: entry to hotel on side street poorly lit and isolated. Also, night watchman very young, maybe 17-18 years old. No use of phone at night, had to go across the square to the train station to use public phone. Also, at reception, personnel lacking experience, not able to give me a phone line, charged me for hotel room upon arrival and again upon departure and did not know how to give me a refund on my credit card for the 2nd time charged.

The location was excellent being close to both rail and bus terminals. The provision of a laundry was a rare and appreciated facility. It was modern an well maintained. Breakfast was good. One of the receptionists was offhand and not at all welcoming.

Nothing exciting and special. But nothing to compliant too

Very noisy area.

Good front desk staff Very uncomfortable bed

Helpful staff & good value food

Bed comfy; bathroom spacious; parking; wifi but too slow The wifi could have been faster; hairdryers in rooms useful.

Free wifi

The lady at the reception was very friendly and helpful even offered to help us with our luggage from and to the car. The secure car parking. Wasn´t too keen on the location but it was ok for an overnight stay.

polite attitude of staff all the time

Good food, friendly staff. First room was not suitable, safe didn't work, window didn't close. We were given an alternative room straight away.

Friendly and Helpful staff

Nothing Antiquated rooms, unconfortable beds, dirty towels , inadequate breakfast buffet, low level service. It is not a 4 stars hotel.

Location very good close to centre.Beautiful garden with pool - nice retreat from city in midday heat. Very interesting hotel. Great attention to detail. Very personal service. Beautiful hotel, charming accommodation but more like exclusive City guesthouse. Room small for a double room. No minibar.Facilities as an hotel quite limited. Difficult to find.

The building is a lovely old post house with 2 gardens, which are lovely for relaxing in. but we were very unhappy with almost everything about this very expensive and pretentious hotel. Our room was not up to the standard of most 3 star hotels. none of the following: luggage rack, robe hooks, lavatory roll holder, loo brush, soap dish in shower, towel rails, international electrical points, no mini bar, no dressing table, clothes-hanging rail of jacket length - not for dresses, bedside lights only (25 watt) too little to read by, and if switched off at bedside impossible to turn on light when entering room at door. Chicken wire in door-frame between lavatory and bedroom so no visual privacy, and smells penetrated room. 2x25 watt wall lights in bathroom not sufficient for shaving or make-up. Mirror to side of wash basin - bad for wet shaving. Second pillows supplied reluctantly. We shall be writing to the hotel chain