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Meget hyggelig betjening og lekre lobby/restaurant/bar-områder Noen rom er oppgradert, men jeg bodde på et eldre rom og de bør moderniseres.
Hyggelig og hjelpsom personale. Meget bra restautant på hotellet. Stilfullt hotell med perfekt beliggenhet.
meget hyggelig restaurant med liten men god meny
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
I do like the location and the service of the hotel and the interior design of the room
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
The room Food
top area for shooping
all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The staff are very good and helpful The breakfast buffet
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
location, elegance, staff breakfast cost is excessive
Helpful, friendly staff. Good location. Comfortable and luxurious. I do not think that the breafkfast should be charged as an item on its own. It should be included in the price.
Great location in the middle of the shopping district.
The room was very european and historically beautiful with a marble bathroom, leather furniture and oriental rugs. The staff was great and went out of their way for us. Perfect location for Milan shopping and seeing the Duomo! The food at the bar menu was a bit limiting ( we did not eat at the main hotel restaurant). The more casual restaurant had music that was too loud in the evening, but it stopped by 11pm.
Peace and quiet no intrusion to privacy
The service and the hotel staff The price, too expensive
we liked very much the staff. they were help us all the time. the room was very clean, the buffet at breakfast was very good we didn't like that this kind of hotel hasn't free internet in the room.
The feeling to stay in the same palace as Verdi. The history.
great help in reservations etc by concierge
The staff were very nice and helpfull The cost felt were high
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
The Location - the decor and the friendly staff
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
Corteous staff Aircon broken for 1 day, bedroom small for price
position near central milan
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
location bed uncomfortable, noisy room and poor value
the location and the desing the dining room without natural light
The Spa The service at the restarant
there is nothing to complain at all..very kind and helping staff , excellent location , absolute value for money
very good staff, always ready to assist you . breakfast could be richer
This is a beautifully done hotel with very nice garden in a quiet area but convinient.highly recommend this hotel to others Basically no but if the rate is lower will be more charming
the location, the service in general and the staff.. their very high price and their cuisine..
Room was excellent with beautiful decor and amenities. Staff went out of their way to help and were vey friendly. Great food too.
the staff at the reception, door men and parking attendant the service at the restaurant, room too small, price excessive
I like how friendly the Hotel staff is, how good the food is, the rooms are designed with taste and the Hotel is small so causy and nice. Not really except that the price is a bit high.
Concierge not knowledgeable about city.
The hotel was very central and fairly quiet. The staff were helpful and friendly. We had the most apalling smell in the bathroom,which the manager said was atmospheric pressure!!!!. They did move us, but I think it was a problem in the hotel. The room was smaller than I would have expected from the web-site photos. The swimming pool was pond-like.The breakfast was not as good as other hotels that I have stayed in, in the same class.
location & comfort would not use it at rack rate. front office staff not so good
It is very well located, at 100 meters from Duomo and 200 m from the Galleria V.E. Mattress was not in its best shape. It had two depressions that made the night difficult for a person with back pain. If it's your case, inspect the room before check-in.
location only. to snoby service, not friendly: not comfortable bed, very itchy blankets:room service who sneaks to my room and turns air-conditioner off-sign do not disturb was posted at the door.
Location The walls of the rooms are draped with tissue which fills up with bacteria.Toilets were a little old. Some of the staff is grumpy
Fantastic location. Small rooms and some grumpy staff, facilities somewhat worn.
Excelent location, near Duomo and various shops and restaurants. Room a bit small
excellent staff, prime location
Location Room was very small. Requested larger room but none available.
This hotel offers nicely decorated rooms which are large by Italian standards. Its location, virtually behind the Scala, is perfect. Fairlly bad smell near the elevators on the ground floor. Attentiveness of breakfast room staff could improve.
The location is excellent: we walked to all main attractions and to train to Malpensa airport. Personnel is extremely friendly. Breakfast buffet was good, with live music on Sunday. The room was a good size and calm, with a very modern bathroom. We would go back any time.
I liked the desing of the hotel - its so modern, and the large room with opera wallpapers was amazing. The staff is extremely helpful! And also breakfast was really good. The bathroom was quite strange: too large but not convinient. U dont have even a glass to put ur toothbrush. Also hotel is too modern and sometimes i needed extra explanation how to use facilities in the room. Unfortunately there were no info list in the room.
The luxury of the rooms and the servise Nothing
outstanding room interior. you feel like in opera house. advance twin option is extremely amazing with two floors and stylization for the opera balcony. BRAVO. liked everything.
Interier, design Toiletry Set (shampoo, lotion ...)