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Meget hyggelig betjening og lekre lobby/restaurant/bar-områder Noen rom er oppgradert, men jeg bodde på et eldre rom og de bør moderniseres.
meget hyggelig restaurant med liten men god meny
Hyggelig og hjelpsom personale. Meget bra restautant på hotellet. Stilfullt hotell med perfekt beliggenhet.
Flotte rom, god frokost, god beliggenhet og god service. Reiser gjerne tilbake
Beliggenhet, God standard. Stort, komfortabelt rom. God frokost. Fikk oppgradert rom.
vi likte oss bra for fordi det var lett tilgjenelig til severdigheter var for lite på hotellet til å ha noe å klage på så vi ser det som bra
Flott hotell,deilig bad og soverom !Nydelig badekåpe.Deilig frokost-buffe.Meget sentralt.Flott anbefaling om Restaurant Bruno like ved av portieren !!!! Alt var bare velstand.
Sentral beliggenhet m kort vei til Dome, stort fint rom m gode senger og ikke minst rikholdig frokost.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
I do like the location and the service of the hotel and the interior design of the room
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The room Food
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
The staff are very good and helpful The breakfast buffet
top area for shooping
position near central milan
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
Corteous staff Aircon broken for 1 day, bedroom small for price
the location and the desing the dining room without natural light
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
The Location - the decor and the friendly staff
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
location bed uncomfortable, noisy room and poor value
Excelent location, near Duomo and various shops and restaurants. Room a bit small
Fantastic location. Small rooms and some grumpy staff, facilities somewhat worn.
excellent staff, prime location
location only. to snoby service, not friendly: not comfortable bed, very itchy blankets:room service who sneaks to my room and turns air-conditioner off-sign do not disturb was posted at the door.
location & comfort would not use it at rack rate. front office staff not so good
Concierge not knowledgeable about city.
Location The walls of the rooms are draped with tissue which fills up with bacteria.Toilets were a little old. Some of the staff is grumpy
Location Room was very small. Requested larger room but none available.
It is very well located, at 100 meters from Duomo and 200 m from the Galleria V.E. Mattress was not in its best shape. It had two depressions that made the night difficult for a person with back pain. If it's your case, inspect the room before check-in.
The hotel was very central and fairly quiet. The staff were helpful and friendly. We had the most apalling smell in the bathroom,which the manager said was atmospheric pressure!!!!. They did move us, but I think it was a problem in the hotel. The room was smaller than I would have expected from the web-site photos. The swimming pool was pond-like.The breakfast was not as good as other hotels that I have stayed in, in the same class.
outstanding room interior. you feel like in opera house. advance twin option is extremely amazing with two floors and stylization for the opera balcony. BRAVO. liked everything.
The location is excellent: we walked to all main attractions and to train to Malpensa airport. Personnel is extremely friendly. Breakfast buffet was good, with live music on Sunday. The room was a good size and calm, with a very modern bathroom. We would go back any time.
Interier, design Toiletry Set (shampoo, lotion ...)
I liked the desing of the hotel - its so modern, and the large room with opera wallpapers was amazing. The staff is extremely helpful! And also breakfast was really good. The bathroom was quite strange: too large but not convinient. U dont have even a glass to put ur toothbrush. Also hotel is too modern and sometimes i needed extra explanation how to use facilities in the room. Unfortunately there were no info list in the room.
This hotel offers nicely decorated rooms which are large by Italian standards. Its location, virtually behind the Scala, is perfect. Fairlly bad smell near the elevators on the ground floor. Attentiveness of breakfast room staff could improve.
The luxury of the rooms and the servise Nothing
Meget bra beliggenhet, pent oppusset hotell. Hotellet har ikke frokostsal, den blir servert på Romney, det er et minus .
Meget sentralt, lite og intimt, lekker frokost på rommet kan anbefales. Litt varmt om natten,
Topp design kvalitets hotellet med fantastisk fin beliggenhet med alt innen kort rekkevidde. Meget bra frokost, hyggelig og service innstilt betjening. Kommer gjerne tilbake.
Plasseringen var super.
Beliggenheten og god seng og lekkert hotell generelt. Hyggelig resepsjon og deilig med fri minibar (alkoholfritt).
Hyggelig betjening,rent og pent interiør,god beliggenhet i nærheten av de beste handlegatene. Ganske kjedelig/dårlig frokost.
Veldig bra service fra betjeningen, bra beliggenhet i forhold til severdigheter og nydelig frokost!