Memphis Hoteller i East Memphis

Everything was good especially the warm cookie! Quiet stay. The ice machine and drink machine didn't work. Had to go to the 3rd floor. Luckily, I had a bottle of water with me. This was on the 2nd floor where I had a room.

The staff was nice. The room was excellent. Took no time to check in and check out. The room was clean and exactly as it said it was when I booked it. The only thing I didn't like is the hallways and elevators were so warm, like they didn't have any air. Just made it uncomfortable. Specially when your about to walk out into 100 degree weather.

Hot breakfast bar was great. Rooms were very clean. Staff was friendly. No option to select "smoking or non smoking" room when reservation made. Only room available when we checked in was a smoking room. Although room was clean, it still smelled of smoke. It wasn't terrible, but being a non smoker, it was enough to notice.

location, convenience, clean, friendly

This guest did not leave comments about this hotel.

Nice hotel. Location a bit out of the way and the restaurant was closed at 7:30pm. Had to eat in the grill, which wasn't great food but the person working there was very friendly. The next morning the restaurant opened at 6:30AM, I would've preferred 6, given my schedule. I had a dry biscuit and eggs--was offered more but was in a hurry--and again the staff was extremely friendly.

The cleanliness, appearance and professionalism of the staff. The location was perfect, my daughter had a interview with University of Memphis which was a few blocks away. Nothing.