Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
Nothing We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time
Mattress and linen was amazing! Best night's sleep I've had in a while! Getting in to valet park was a little crowded and had to wait but well worth the wait!
I was on the 10th floor by the elevators and heard compressor noises all night long - horrible.
The location was great - within walking distance of many things to do in Memphis. The concierge at the hotel was very helpful and friendly. Shower pressure was good, and beds were comfy. Not a lot of tv channels (not that you should be watching tv on a vacation!), and it smelled a little weird (like all hotels).
location it was like spring break with drunk college kids yelling and screaming and fighting. not relaxing.
We were very happy with our room and enjoyed out stay. The fact that we were so close to Beale St was a plus.
The location was great, right next to Beale street. Staff was very friendly and helpfull. Rooms were clean. no
The room was very clean and modern. Front desk staff very friendly and helpful.
If you are a smoker don't book this room!!! If you go out side and smoke and come back in and they smell smoke in your clothes they charge you $225
Proximity to Beale Street. Stairwell dirty, nasty; elevators in disrepair.
The price of the room was way too high for what it offered. The escalated was not being repaired, so we had to walk up and down 8 floors of stairs that were crappy. The room felt dirty. The shower didn't work. The heat didn't work. We were not feeling safe. It's absolutely outrageous. I would not recommend this hotel at ALL. Total waste of money