Service, frokost Synes ikke hotellet karakteriserer til 5 stjerner på alle måter
Badet skulle hatt en oppussing
Nært bysentrum med buss i 10 min, hyggelig betjening, nær flyplassen, nær severdigheter, meget bra rom, nydelig frokostbufe og middagsmeny.
Praktisk som forventet.
Rolig område, god hjelp tross dårlig i språk Alt i grunnen bra, kunne vært bedre utvalg i brød til frokost ( grovt brød ).
vi fikk oppussede rom, veldig bra ! Fint bassengområde for barna. Litt slitt i resturang/fellesområdet. Trangt i frokostsalen den helgen vi var der. Litt langt fra sentrum.
Very nice design and interior of the hotel. Slow internet connection (cannot complain much as it was for free) Breakfast buffet way too expensive for what is being served. Missing iron board in the room and laundry service.
Good modern hotel, good food (but expensive), very good and reliable internet connection (and free!!) 17 Euro for breakfast (breakfast is very good but still..)
Very modern, cosy and clean hotel. Excellent wellness facilities. Very decent breakfast. Special thanks to the very friendly hotels staff (especially at the reception). This is an example of a hotel wjhere they try to make you feel good at all instances. Location in a business park is a bit strange but in the weekend the area is very calm.
Modern and very well equipped. Nice restaurant and bar. There is a company at the back side that starts working at 4-5 am
A new hotel near the airport finished to a high standard. Friendly and accommodating staff. The dining menu is too "haute cuisine" and needs to be simplified. In talking to the hotel manager this is coming and will be in place by November.
Flott beliggenhet, sentralt, praktisk for mye både sight-seeing og shopping. Super utsikt over byen fra topp-baren. Stille, god lyddemping gjennom vindu. Til å være 5 stjerners hotell - bør de oppgradere moblement i topp-baren. Der var noe slitt. Jeg er te-drikker, ikke kaffe. Det burde være vannkoker og skikkelig te tilgjengelig på rommet. Påfyll av kaffe slik at det var tilgjengelig på rommet til en hver tid.
Hotellet svarte helt til forventningene, kort vei til sentrum og flyplassen, var meget rolig og gav fin utsikt fra rommet og bar/restaurant. Alt ved rommet var meget bra.
Rett ved det nye konserthuset, sentralt beliggende forøvrig- buss direkte til flyplassen rett utenfor hotellet. Uteservering i restaurant og billig roomservice...
Rent, nytt, parkeringsplass v. hotellet, buss til/fra sentrum. Booking.com burde lage en bedre veibeskrivelse for å finne hotellet.
The style of the room, well designed and clean.
Very clean and comfortable room Luxurious bathroom and nice shower Great views Good value for money Location is a bit hard to find Expensive breakfast
The location and the staff
brand new hotel, modern, quiet, good size room with sofa bed for kids, separate little room for the toilet was a nice feature a bit of a walk for small kids to the tourist attractions, no info on hotel services/facilities in the room, curtains did not completely block outside light, windows do not open
The hotel is very well located, is silent, clean, is possible open the window, the rooms have very nice colours and they are comfortable.The hotel staff is very professional. I like everything
Construction area nearby
Although not enthusiastically, I liked the gym. The personnel at the counter. They were cold and not very helpful when I explain that whenever they charge a customer's credit card they should inform the customer first.
Room excellent as everything new when I stayed Close to centre so handy for walks etc TV was flat panel etc which looked great but the reception was very poor so most channels were very fuzzy - virtually no entertainment channels in English just the usual news/business. Key card did not work initially but this seemed to be a teething problem which was resolved quickly
Quietness and space See copy of my e-mail sent to guest relations@ accor
Nice new hotel. The restuarant and its staff were excellent One of the front desk clerks was not very friendly or helpful when asking about things to see and places to go in the area. Really was one reason when ended our trip a day early
I have only the best impressions. I would recommend it. On some webs this hotel was marked on the Google map in the wrong place (next to number 37-39 on the street not 13) . In fact it was 1.5 km further.
Location is great for the purpose of my trip, just across the street from the Congres, but not close to the tourist area.
The entire hotel is brand-new, rooms are extremely well-designed, just feel like home! The location as well is fine, close to the city and straight on the Philharmonic Opera. Perfect!
Rooms were very nice, new, clean. Liked the apple computers in lobby, help yourself consession stand (at any time of day or night you can grab a drink or food and charge to room). No blackout shades on windows, and florescent lights from exterior of building brightened interior during night
The young lady at the reception was very professional and very friendly. I stayed with my son of 19 years and the room could be devided into two with the curtain: this was perfect. The concept of the breakfast. I prefer the tradidionnal buffet.
the room facility separated toilet from the bathroom the microven the free internet and films the Hotel is still under construction and the parking garage is full of dirt and dust that you will walk on and carry to the room also I booked a superior room with one double and 2 singles beds but there was one double and one single
fine breakfast 2 nights there was much noise until 2am; 20 minutes from the city centre by bus
Walking distance from airport Breakfast was expensive,and not very good
What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key. What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key.
Very reasonably priced and a decent value for money restaurant. Only the "smoking" bar was open for dinner with noisy modern rave music. Not possible to eat in a non smoking area or restaurant.
Great breakfast, plenty of free parking, less than 1 minute from the highway (and airport, for that matter), view on cargo airplanes, wonderful NH shampoo and shower gel.
Cleanlines and service, good resturance
Fantastic room so amazing offer. Bicycles seemed a problem when we checked in. They found somewhere but it was the only hotel in the holiday that this happened.
The Hotel facility It's quite far away from the center. It suits for people who have a relaxing trip, not a sightseeing tour. It takes almost 30 min to center
Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive Car park was a mess and difficult to use because of road works
I've been staying at the NH Luxemburg for the past 8 months while working in Luxemburg and waiting for my house to finish. It's very close to work but so are others, like the Ibis. Don't know what that's like but I keep coming back to the NH because the rooms are so nice and the beds so comfortable. This hotel is walking (!) distance from tiny Luxemburg airport. Beware of getting a room on the airport side. The (propellor) plane engines are a deep rumble which are disturbing. The food at the hotel is 10-15 euro a course with wine starting at 4.50 a glass. None of it is very good and you need to have a car if you want to eat somewhere else. There are no fitness facilities or near the airport any running/walking possibilities (middle of a business park/airport area without sidewalks)
location - just opposite the railway station and personell - very nice and helpful the room was very small, stinky and cold. As for the smell, opening the window was not an option, because of the noise from the street and of course coldness. The shower was actually mini-shower and if you use hair dryer in the morning take better your own, since with thie one in the bathroom it lasted very long.
Personalet ved hotellet var utrolig hyggelig og veldig behjelpelige uansett når på døgnet vi trengte hjelp. Hotellet lå veldig sentralt til og standarden var utrolig god. The personell was very helpfull and allways polite, no mater how late or early we needed help. The hotell was very central and the standard was great for the price! Eneste negative var at vi ikke hadde internett tilgjengelig. Only negative thing I can say is that there was no internett.
Jeg synes dette er et hyggelig og sentralt hotell, som tilfredsstiller mine behov når jeg er på en av mine flere årlige jobbreiser til Luxemburg. Vennlig og dyktig betjening, god frokostbuffe, fint bad og god seng å sove i. Vinduene kunne gjerne være mulige å stilel i luftestilling uten å måtte ha dem helt åpne, rommene kan bli litt varme og "tette".
Hotellet var rent og virket å være pusset opp relativt nylig. Heisen så ut til å være ny, solid og fungerte uten ulyder og vibrasjoner. Frokosten var helt ordinær, som for de fleste relativt rimelige hoteller og smakte utmerket. Det bør være minst en engelskspråkelig kanal med nyheter, f.eks CNN eller BBC på TV. Sengen var alt for hard.
Hotell med svært trang lobby, men som bar preg av å være rent, trygt og hadde god orden. Høy kvalitet på service og på rommet. Bodde alene i et dobbeltrom. Manglet varm mat til frokost - bl.a. egg. Da jeg sjekket inn, ble det laget en manuell avdragslapp med mitt kredittkortnummer. Det er normalt at hoteller sikrer seg på denne måten, men lappen burde ha vært revet i stykker i mitt påsyn ved utsjekk.
Beware the bad taxi drivers of Luxembourg!
For the price I paid it was value for my money.Excellent staff and very helpful.comfortable rooms. If I were to nitpick then the room it not have a safety vault.
great breakfast !!!!
The hotel was a standard business hotel - very centrally located in Luxembourg city. Staff was very courteous and professional, the breakfast was excellent, and the room was clean and comfortable.
A good location, convenient for station and city centre. A good breakfast. Pleasant recption staff. The bathroom needed some refurbishment - the shower screen allowed water to flood on to the floor.
Good bed, Good location,
Staff The lift!! Parking full. No information on parking availability
very nosiy area
Great breakfast. I also had dinner at the hotel restaurant, and was very satisfied with the quality of food and superb service.
Breakfast was not fresh. It looked like the items had been in circulation a while.
I liked it for its location close to the old town and it had lovely breakfast.
The view on the Parc of Belair; the breakfast buffet; the friendliness of the staff Due to a wedding party in the hotel, there was a lot of noise until approximately 2 o'clock in the morning... not optimal for guests who would like to sleep... It was quite warm in the room, I do not think there is airco?
The very warm welcome from reception staff and the whole ambience, the room service meal of the evening was A1 and the breakfast was exceptional. Secure car parking vey good facility. We were in room 212, missing bedside table and although the TV was well hidden for the look of the room it was very difficult to view. Balcony furniture would have been good idea.
Excellent service and amenities. Very good location in the center city.
The vicinity to the city centre, the water, tea, sweets near the reception, the big room (we had the junior suite) I would have expected more extras for a junior suite, like tea and coffie facilities, internet for free, room to the inner side and not to the street and a balcony, a bath tub with bubbles or some whirlpool and not only a normal bath tub.
Location is good and the cost of the room is good for the level of accomodation. The environment is relaxing and very international. Two things: I would have given the value a 'good' mark because the room is 'good' but the cost of the breakfast is absolutely ridculous. 23Euro for the Continental Buffet is a crime. It should be ~10-12Euro. Second, the name and address needed to be updated on my bill since my wife checked in and it needed to be under my name for business purposes. The clerk indicated this would be difficult and I didn't have time so I left without changing it. However, when my secretary contacted the hotel, they promptly, and apparently quite easily, changed it and emailed her an update ... however, then the room rate was incorrect and the total did not reflect the itemized. She then asked for another update which again was easy. Puzzling.
Confortable bed; well equiped bathroom and good shower pressure; free parking. TV too small and old; black stains on room's cream carpet; reception not answering the phone.
Room booked was not avail. However, they updraged us as a result.
Room was very clean, though smaller than expected. Breakfast was excellent, with good choice. Staff polite and friendly. Due to a wedding party at the hotel, about which we were not informed at check-in, there was serious noise disturbance until approx. 3:30 am, making it impossible to sleep. At check-out we did make known our dissatisfaction with this situation though were still required to pay full room rate. Would not recommend this hotel for weekend travellers intending to catch up on some sleep. Rooms at the front of the hotel also suffer noise from the very busy street - due to having no aircon its neccessary to leave the window open with exacerbates the problem.
The room was simple, but quietly elegant. The staff was helpful and charming, warming up when treated courteously.
Location, parking facilities, complimentary drinks/buffet