Quietness and space See copy of my e-mail sent to guest relations@ accor
Although not enthusiastically, I liked the gym. The personnel at the counter. They were cold and not very helpful when I explain that whenever they charge a customer's credit card they should inform the customer first.
Very clean and comfortable room Luxurious bathroom and nice shower Great views Good value for money Location is a bit hard to find Expensive breakfast
The location and the staff
The hotel is very well located, is silent, clean, is possible open the window, the rooms have very nice colours and they are comfortable.The hotel staff is very professional. I like everything
Construction area nearby
The style of the room, well designed and clean.
Nice new hotel. The restuarant and its staff were excellent One of the front desk clerks was not very friendly or helpful when asking about things to see and places to go in the area. Really was one reason when ended our trip a day early
Room excellent as everything new when I stayed Close to centre so handy for walks etc TV was flat panel etc which looked great but the reception was very poor so most channels were very fuzzy - virtually no entertainment channels in English just the usual news/business. Key card did not work initially but this seemed to be a teething problem which was resolved quickly
brand new hotel, modern, quiet, good size room with sofa bed for kids, separate little room for the toilet was a nice feature a bit of a walk for small kids to the tourist attractions, no info on hotel services/facilities in the room, curtains did not completely block outside light, windows do not open
Rolig område, god hjelp tross dårlig i språk Alt i grunnen bra, kunne vært bedre utvalg i brød til frokost ( grovt brød ).
vi fikk oppussede rom, veldig bra ! Fint bassengområde for barna. Litt slitt i resturang/fellesområdet. Trangt i frokostsalen den helgen vi var der. Litt langt fra sentrum.
Moderne, intimt, rent, hyggelig personale, sentral beliggenhet.
Jeg prøver å alltid å få rom på Francais når jeg er i Luxembourg. Det ligger ut mot Place d'Arme, en bilbfri plass mitt i det gamle sentrum i byen. Det går buss ut til Kirchberg, og flybussen stanser også i kort avstand fra hotellet. Hyggelig spisested. Frokost som (som er inkludert) serveres i tillegg til den samme restauranten holder åpen til ti tiden om aftenen, her kan man kjøpe te og kaker, eller en full middag.
Jeg prøver å få rom der når jeg er i Luxembourg. Det ligger sentralt i byen ved torvet, som er bilfritt. Det er intimt og hyggelig. Det er restaurant knyttet til hotellet. Det er også en hyggelig frokostservering i restaurantlokalet.
Praktisk som forventet.
Nært bysentrum med buss i 10 min, hyggelig betjening, nær flyplassen, nær severdigheter, meget bra rom, nydelig frokostbufe og middagsmeny.
Badet skulle hatt en oppussing
Service, frokost Synes ikke hotellet karakteriserer til 5 stjerner på alle måter
Hotellet svarte helt til forventningene, kort vei til sentrum og flyplassen, var meget rolig og gav fin utsikt fra rommet og bar/restaurant. Alt ved rommet var meget bra.
Flott beliggenhet, sentralt, praktisk for mye både sight-seeing og shopping. Super utsikt over byen fra topp-baren. Stille, god lyddemping gjennom vindu. Til å være 5 stjerners hotell - bør de oppgradere moblement i topp-baren. Der var noe slitt. Jeg er te-drikker, ikke kaffe. Det burde være vannkoker og skikkelig te tilgjengelig på rommet. Påfyll av kaffe slik at det var tilgjengelig på rommet til en hver tid.
Rent, nytt, parkeringsplass v. hotellet, buss til/fra sentrum. Booking.com burde lage en bedre veibeskrivelse for å finne hotellet.
Rett ved det nye konserthuset, sentralt beliggende forøvrig- buss direkte til flyplassen rett utenfor hotellet. Uteservering i restaurant og billig roomservice...
I sentrum Maling
En utmerket beliggenhet, flott rom som var mer enn et soverom, engelskspråklig tv-kanaler nei
Topp beliggenhet midt i sentrum, fint rom og god service
Sentral beliggenhet og svært hjelpsom betjening.
Veldig sentralt i forhold til shopping, restauranter og busskommunikasjon til forretningsområder Nei
I liked it for its location close to the old town and it had lovely breakfast.
Beware the bad taxi drivers of Luxembourg!
For the price I paid it was value for my money.Excellent staff and very helpful.comfortable rooms. If I were to nitpick then the room it not have a safety vault.
Staff The lift!! Parking full. No information on parking availability
A good location, convenient for station and city centre. A good breakfast. Pleasant recption staff. The bathroom needed some refurbishment - the shower screen allowed water to flood on to the floor.
Breakfast was not fresh. It looked like the items had been in circulation a while.
Great breakfast. I also had dinner at the hotel restaurant, and was very satisfied with the quality of food and superb service.
very nosiy area
great breakfast !!!!
Good bed, Good location,
The hotel was a standard business hotel - very centrally located in Luxembourg city. Staff was very courteous and professional, the breakfast was excellent, and the room was clean and comfortable.
Locatiobn. Spacious single room. Small nice fitness center. Excellent breakfast. Nothing
Lie rom. Oppussingsstøy.
Personnel was very helpfull Temperature in the room too warm and air conditinioning is very noisy. Plastic madrass cover and synthetic blankets are very unconfortable
Det var rent, og badet på mitt rom virket nokså nyoppusset. Likte også restauranten som hører til hotellet. Beliggenheten, ligger i en gate med sex-klubber. Personalet snakker ikke engelsk. Førte til noen misforståelser. Utsjekk var kl 11, men jeg ble oppringt kl 10.40 og bedt om å sjekke ut. De kunne heller ikke ta vare på bagasjen. Det er også nokså lytt både ut mot gaten og mellom rommene.
Hyggelige personalet, selv om selvom engelsk kunnskapen var sparsom. God frokost.
location - just opposite the railway station and personell - very nice and helpful the room was very small, stinky and cold. As for the smell, opening the window was not an option, because of the noise from the street and of course coldness. The shower was actually mini-shower and if you use hair dryer in the morning take better your own, since with thie one in the bathroom it lasted very long.
Proximity to the station
Helpful staff Renovation work. Bathroom was TINY, could almost not sit on the toilet!!
Staff very knowledgable and obliging Street noise (railwayside of building) on level 5, very loud
the bathroom and courtesy products dust and old state of carpet. Window didn't close properly and this made the room very noisy.
Good location, nice hotel bar & restaurant We were given a key to a room that was already occoupied when we first booked in that the staff took some time to sort out. Although not very apologetic it was rectified.
Awell placwed hotel with free internet access and a very good breakfast.
Central City Location
Location across from train station; excellent, English-speaking porter and staff; comfortable beds and room. Note: Hotel is hidden by curve in street.
Great location, free Wifi, good breakfast. Shabby carpet, Room rather small and smelled like smoke.
Excellent, if somewhat pricey breakfast Very comfortable room Excellent location We had a dispute with the hotel's internet provider which boiled down to the issue being our word against theirs. We thought the hotel could have been more supportive.
Beliggenheten og prisen meget bra. Herlige håndklær og hyggelig med kaffe i foyaen på morgenen Bare nattbord og leselampe ved en av sengene
No door (!) to the shower room (no shower curtain either). WiFi was NOT available in the entire hotel, contrary to what the hotel description says. Parking limited.
Vi ble oppgradert til et annet hotell i samme kjede og i rimelig nærhet. derfor blir det ikke riktig å svare på spørsmålene vedrørende hotellet. Og selvfølgelig fikk vi da "value for money"
Fin beliggenhet rett ved sentrum og Pétrussedalen, med 5 minutters gange til begge. Veldig god frokost og behjelpelig personale. På det store rommet som vi bodde på kunne det kanskje ha vært en fordel å ha varmeelementet i stua, det var ganske kaldt da vi kom og det tok tid å varme opp rommet.
beliggenhet, rolig men sentrumsnaert og naert til parken i Grund, fantastisk utsikt mot Lux by og fabelaktig frokost. Gjeste-pc i hotellkorridoren. Vennlig personale. Nei
For lang vei til frokostsal, måtte ut av hotellet.
Bra hotell, veldig stille rom, hyggelig personale.
Great breakfast, plenty of free parking, less than 1 minute from the highway (and airport, for that matter), view on cargo airplanes, wonderful NH shampoo and shower gel.
Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive Car park was a mess and difficult to use because of road works
fine breakfast 2 nights there was much noise until 2am; 20 minutes from the city centre by bus
What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key. What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key.
Cleanlines and service, good resturance
The Hotel facility It's quite far away from the center. It suits for people who have a relaxing trip, not a sightseeing tour. It takes almost 30 min to center
I've been staying at the NH Luxemburg for the past 8 months while working in Luxemburg and waiting for my house to finish. It's very close to work but so are others, like the Ibis. Don't know what that's like but I keep coming back to the NH because the rooms are so nice and the beds so comfortable. This hotel is walking (!) distance from tiny Luxemburg airport. Beware of getting a room on the airport side. The (propellor) plane engines are a deep rumble which are disturbing. The food at the hotel is 10-15 euro a course with wine starting at 4.50 a glass. None of it is very good and you need to have a car if you want to eat somewhere else. There are no fitness facilities or near the airport any running/walking possibilities (middle of a business park/airport area without sidewalks)
Walking distance from airport Breakfast was expensive,and not very good
Very reasonably priced and a decent value for money restaurant. Only the "smoking" bar was open for dinner with noisy modern rave music. Not possible to eat in a non smoking area or restaurant.
Fantastic room so amazing offer. Bicycles seemed a problem when we checked in. They found somewhere but it was the only hotel in the holiday that this happened.