Meget delikat og god design Nei
sentral beligenhet. Rolig hotell. Ikke gatestøy. Hyggelig og serviceminded personell. Burde vært stoler og et lite bord på balkongen.
Sentrumsnært, men likevel stille og rolig. Lekkert bad og god seng
Rolig strøk Dyr frokost
Gode senger. Stille.
Meget god service, romslige fellesarealer
Rommet meget bra. Service meget bra Bra som det er
Bra service,hyggelig personale
Sentrumsnær beliggenhet med gangavstand til severdigheter. Hyggelig atmosfære. vennlig personale. God frokost. Vannkoker på rommene. Bedre informasjon om mulighet for massasje/svømmebasseng.
Hotellet bærer preg av å være gammelt
Supert storbyhotell med hyggelig atmosfære. Spesielt attrativt med egen pool i hage bak hotellet, bare 100 m fra hovedgaten.
Terrassen på toppen av hotellet var en av grunnene til at vi valgte hotellet igjen.Dessverre var det ikke mulig å sitte ute pga regn, noe som hotellet selvfølgelig ikke kan noe for. Imidlertid var maten i den restauranten heller ikke så bra, men restauranten nede (hvor også frokosten serveres) var meget bra.
Hotell baren paa taket.
Meget bra hotell med fantastisk beliggenhet. Takterrassen og svømmebassenget trekker veldig opp når man reiser i juli med barn.
Vennligst skriv minst 15 ord Kaldt vann i dusjen dette førte til at man ikke kan dusje eller ta et varmt bad etter en lang arbeidsdag.
Gode og store rom. Vennlig og avslappet atmosfære
fantastisk rom, hyggelig personal
Fint beliggenhet, stille og rolig. God service. Stor fordel at det ligger rett ved Metro.
Vi likte godt beliggenheten i forhold til å være på byferie - midt på paradegaten med kort vei til metro og ellers gangavstand til alt i byen om man heller vil bruke bena. Veldig rent på rommet, skift av sengetøy annen hver dag, og ellers meget hyggelig betjening som snakket bra engelsk. Vi bruker gjerne dette hotellet flere ganger :-)
Every one of the staff were very professional, friendly, and helpful. The air conditioning did not cool the room properly. Reported this and they did respond quickly and sent someone to fix. Still too warm though and we could not leave the terrace door open for cool air due to construction next door.
Beautiful palace built by a 19th Century cocoa importer made a Count by the King. Magnificent building, professional and friendly staff, excellent breakfast included, comfortable rooms and good (not great) fitness center, spa and pool. Not as many drawers for clothes as would be ideal; no facecloths in bathroom (only towels), location is 1+ mile away from the main activities so cabs are required.
very clean as it seems to be refurbished recently. the staffs were also very friendly and always smiling. probably the indoor swimming pool is too small and difficulty to say a swimming pool.
Very comfortable rooms, good location. At 99 eur per night, it was a value... with some caveats (below). When I arrived at 7pm and asked for an iron, I was told that they don't have any irons and the laundry was closed. I had a 9am meeting, and the laundry didn't open till 9am, so I wore a severely wrinkled shirt for the whole day. When I left two other shirts for the laundry in the morning, and asked to have them that night (because again, I had a meeting before the laundry opened) I was charged the express fee - and they ironing job was poor. I hate to complain about such a thing, but I was baffled that a "five star" hotel didn't have such amenities. I was equally disappointed by their fitness room, and the slow internet. As it stands, this is not a great hotel for business travel.
Modern hotel , nice spa area Not very clean ; small rooms different from the pictures on site, the bathroom is practically in the room
clean room, friendly staff! no iron or ironing board available when the guest manual clearly states one can be provided.
as mentioned above, the staff was excellent. especially the bartender/waiter in the restaurant was outstanding noise from the room above
I'm 21 and I traveled with my 60 year old mother, and we were both blown away. Such a beautiful hotel. We stayed on the first floor, on the back side of the buiding, and we had a amazing terraces with a couch, 2 chairs, and an umbrella. The room itself was gorgeous. The shower basin was very shallow, so the bathroom floor often got pretty wet, but that was hardly an issue. The workout room was a bit of a joke, but we were on vacation, so it's not like we were going to workout anyways. The staff was absolutely delightful, and helped with everything we asked. Other reviewers complained about how dark the hotel was, but neither me nor my mother were bothered by it. I would recommend this hotel to absolutely anyone traveling to Lisbon. It was such a novelty with fun furniture and great decorations.
Staff very friendly and efficient,especially the conscierge.room nice .relaxed and homely No bacon,eggs,black/white pud!!??No toaster11//?hAD to track down a waitress to make me a slice of toast and she dissappeared for 15 minutes!!
Location and hotel staff AC in the room didn't work well, breakfast had a weak selection
Central location From reviews expected a small hotel, was bigger therefore busier than had expected. Also stayed at sister hotel Britannia, which I would highly recommend
The friendliness of the staff, nothing was a bother to them. Breakfast was nice. I would have liked if there had been a restaurant in which to eat on one of our nights at the hotel.
The knowlegable and helpful staff was invaluable in helping us choose restaurants, tours, etc. The beds are too small and are hard and uncomfortable for American tastes (but these appear to be the norm in Portugal)
excellent location and very friendly and helpful staff a bit noisy cleaning ladies in the morning, but that is a minor issue
approximity to shopping areas. Small room and bathroom. Very high rate for a room without breakfast.
We stay there frequently and we have always enjoyed our stay in comfort and with very friendly, professional and able staff. A second free internet access point. The one in the public part of the hotel was in constant use during the evening and next morning of our stay and I was unable to access my e mails. While this was not a problem, if might have been for some guests.
I like best the location and confort.
very clean, centrally located, very helpful staff, good breakfast no