Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
Lisboa Leiebilinformasjon
| Hentested | Lisboa |
|---|---|
| Leiesteder | 117 |
| Plasser på flyplasser | 56 |
Lisboa leiebil vurderinger og oversikt
Rangert #1
Alamo
Best rangerte
8,7 Fantastisk (6 478 vurderinger)
1 location i Lisboa
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Alamo vurderinger
Leiebilstasjoner
Alamo
Steder i Lisboa
Humberto Delgado Intl Airport
+351 218 486 191
Alle Alamo vurderinger
Alamo vurderinger i Lisboa
Rangert #2
Enterprise
8,5 Fantastisk (12 823 vurderinger)
3 locations i Lisboa
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Enterprise vurderinger
Leiebilstasjoner
Enterprise
Steder i Lisboa
Av Alvares Cabral No 45 B
+351 213 889 175
Av. Severiano Falcao, No 3
+351 218 390 662
Humberto Delgado Intl Airport
+351 218 486 191
Alle Enterprise vurderinger
Enterprise vurderinger i Lisboa
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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8,8
Fordeler: The car was very nice.
Ulemper: The short line at the counter was painfully slow.
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10,0
Exelent service
Fordeler: Everything from the reception on pickup to the reception on return
Ulemper: Service
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4,0
Ulemper: Difficult to call and speak with rental agency, as phone number listed never answered
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4,4
Ulemper: Lied on price/charges a rental that suppost to 129€ endup at near 500€
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7,2
Thrown a curve ball picking up the car
Fordeler: Great car at market price.
Ulemper: Didn't like the hard sell for insurance coverage at 100 and 200% of the rental reservation. When declined they forced a $3,000. Credit deposit and a contract to cover replacement of the vehicle. Was open that the trip included visits to othe EU countries. After all else was done the agent stamped the rental document in red, "no crossing borders."
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2,0
Fordeler: Notting
Ulemper: Had to wait a huge que and learned that 7€ price is a way to rip of customers. They told me no insurance and if I pay 39€ they still had to block 2000€ From my Card. I ended up paying 45€ . Unacceptable
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9,6
Fordeler: Receiving agent looked at sheet with lots of scratches n dings noted when picked up n said he'd treat us "professionally" n believe no new damage. We didn't need to argue n show pictures of car when we picked it up in Porto. Wonderful.
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10,0
Fordeler: Everything worked as expected, car was great. Staff was very helpful.
Ulemper: Office was a little understaffed during pickup, but was fine at all other times.
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2,8
Unable to pick up a car due to a reason not mentioned in T and C
Ulemper: My credit card was expiring at the end of the month, so they wouldn't let me pick up a car even though it was a one day rental at the beginning of the month. We were left stuck in Lisbon and had to take a 50km Uber ride back to our accommodation.
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2,0
Hello, I didn't get a car because they asked me fo
Ulemper: Hello, I didn't get a car because they asked me for original passport But I didn't have it with me, I didn't know that for rent a car I need a have passport. so disappointed.
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4,0
Ulemper: Hidden fees and no explicit mention of no MTPL insurance..on the other hand we couldnt book it online without some additional /rather unnecessary/ insurance.
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4,4
Tough to overcome 1st impressions
Fordeler: The car was fine.
Ulemper: The 2 hour wait at the airport to get to the counter to pick up the car. The car's exterior was dirty. We ordered a GPS device. It was provided at a ridiculous price and simply handed to us without any directions or instruction manual. I've never used one and it was not very intuitive. It also didn't work multiple times during our trip.
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8,8
Fordeler: The car was very nice.
Ulemper: The short line at the counter was painfully slow.
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10,0
Exelent service
Fordeler: Everything from the reception on pickup to the reception on return
Ulemper: Service
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9,6
Fordeler: Receiving agent looked at sheet with lots of scratches n dings noted when picked up n said he'd treat us "professionally" n believe no new damage. We didn't need to argue n show pictures of car when we picked it up in Porto. Wonderful.
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10,0
Fordeler: Everything worked as expected, car was great. Staff was very helpful.
Ulemper: Office was a little understaffed during pickup, but was fine at all other times.
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4,0
Ulemper: Difficult to call and speak with rental agency, as phone number listed never answered
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4,4
Ulemper: Lied on price/charges a rental that suppost to 129€ endup at near 500€
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2,0
Fordeler: Notting
Ulemper: Had to wait a huge que and learned that 7€ price is a way to rip of customers. They told me no insurance and if I pay 39€ they still had to block 2000€ From my Card. I ended up paying 45€ . Unacceptable
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2,8
Unable to pick up a car due to a reason not mentioned in T and C
Ulemper: My credit card was expiring at the end of the month, so they wouldn't let me pick up a car even though it was a one day rental at the beginning of the month. We were left stuck in Lisbon and had to take a 50km Uber ride back to our accommodation.
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2,0
Hello, I didn't get a car because they asked me fo
Ulemper: Hello, I didn't get a car because they asked me for original passport But I didn't have it with me, I didn't know that for rent a car I need a have passport. so disappointed.
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4,0
Ulemper: Hidden fees and no explicit mention of no MTPL insurance..on the other hand we couldnt book it online without some additional /rather unnecessary/ insurance.
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4,4
Tough to overcome 1st impressions
Fordeler: The car was fine.
Ulemper: The 2 hour wait at the airport to get to the counter to pick up the car. The car's exterior was dirty. We ordered a GPS device. It was provided at a ridiculous price and simply handed to us without any directions or instruction manual. I've never used one and it was not very intuitive. It also didn't work multiple times during our trip.
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Avis vurderinger
Leiebilstasjoner
Avis
Steder i Lisboa
Aeroporto De Portela Lisboa
+351 218 435 550
Gare Do Oriente
+351 218 953 915
Praca Martim Moniz Nr 2B
+351 213 174 231
Rua Castilho 167 E
+351 213 514 560
Rua Castilho NR 167 E
+351 213 868 547
Alle Avis vurderinger
Avis vurderinger i Lisboa
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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2,0
Fordeler: There was a 2+ hour line to pick-up my pre-booked car. Unacceptable. I ended up going to Hertz.
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2,8
Fordeler: I waited 2 hours at the counter waiting for my turn to process my previously made reservation and pick up my car until I finally could not wait any longer (hungry, thirsty, and tired after a long flight) and had to call a relative to pick me up at the airport.
Ulemper: More staff, better customer service, at least a waiting lounge with snacks and water. Or get out of the business and do something else.
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7,2
Fordeler: Staff was great. Difficult to find drop off, as the GPS sent me to a different place. After going around in a circle twice, finally just drove to the terminal and looked for a "rental car" sign. Suggest that all rented GPS have the proper drop off point in the future.
Ulemper: The van advertised said it was big enough for 7 people and their luggage. The van at pickup was fine to seat 7 people, but had almost zero room for luggage. Had to go up a class, and it was nearly twice the price. Wish I had know this upfront.
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10,0
Fordeler: Great vehicle and service
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10,0
Fordeler: Last minute, booked 1 hour before collecting. Great value for the model/size.
Ulemper: Felt a little pressured in buying the waiver. rental went from €26 to €67 in the end
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5,6
Misleading car class
Fordeler: Car was nice. Just not what I reserved.
Ulemper: The car I reserved was a BMW 745 or comparable. The car we received was a Fiat Tipo. Obviously these cars are in very different categories and this was blatant misadvertising. I will not rent through you guys again and we share my negative experience with my colleagues.
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5,6
Ulemper: Long waiting line to pick up Hidden charges 3€ per day for automatic toll? Just give a heads up when booking! Long waiting at handing in the car More scratches on the car than was Notes by Avis
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7,6
Ulemper: They added fuel options when I was expecting to bring it in full and the tank was not fuel when we picked up...
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2,8
Worst car rental experience ever
Fordeler: Nothing
Ulemper: Individual who processed my car return was curt and rude. No one was around when we arrived so I chose a lane for the car and parked. As we were about to unload an attendant ran up and said we had to move over. The area was incredibly cramped and small as is, and I had barely enough clearance to move the car into the lane he wanted me to be in. So I started moving the car carefully, and even though I had enough clearance on either side, he started yelling at me about how to move the car and seemed frustrated that I wasn’t moving more quickly. Since he clearly had strong opinions on my driving skills, I asked if he could move the car instead. He said "No" at first and continued yelling at me for how to maneuver the car. He only obliged after I stopped moving the car, and even so, he continued barking orders at me like unlocking the car more quickly and even criticized HOW I unlocked the car (I used the door handle and he scoffed saying I should push the "unlock" button instead) Mind you there wasn't a mad rush or anything...no one else was there...things weren't crazy and he was just overwhelmed with work. Absolutely NO excuse for his behavior
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3,6
Fordeler: Staff were courteous and efficient
Ulemper: The facilities (underground) were dark and cramped, did not rise to the level of the staff
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10,0
Excellent
Fordeler: Upgrade received was very welcome
Ulemper: Wait (as a preferred customer) was too long. Only one agent for Preffered clients
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10,0
Awesome quality for the price paid
Fordeler: We booked in the last minute and the cost turned out to be lower than taking a cab to and from the airport and all thw public transport for the day. Definitely worth it for Lisbon.
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10,0
Fordeler: Great vehicle and service
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10,0
Fordeler: Last minute, booked 1 hour before collecting. Great value for the model/size.
Ulemper: Felt a little pressured in buying the waiver. rental went from €26 to €67 in the end
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10,0
Excellent
Fordeler: Upgrade received was very welcome
Ulemper: Wait (as a preferred customer) was too long. Only one agent for Preffered clients
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10,0
Awesome quality for the price paid
Fordeler: We booked in the last minute and the cost turned out to be lower than taking a cab to and from the airport and all thw public transport for the day. Definitely worth it for Lisbon.
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7,2
Fordeler: Staff was great. Difficult to find drop off, as the GPS sent me to a different place. After going around in a circle twice, finally just drove to the terminal and looked for a "rental car" sign. Suggest that all rented GPS have the proper drop off point in the future.
Ulemper: The van advertised said it was big enough for 7 people and their luggage. The van at pickup was fine to seat 7 people, but had almost zero room for luggage. Had to go up a class, and it was nearly twice the price. Wish I had know this upfront.
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7,6
Ulemper: They added fuel options when I was expecting to bring it in full and the tank was not fuel when we picked up...
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2,0
Fordeler: There was a 2+ hour line to pick-up my pre-booked car. Unacceptable. I ended up going to Hertz.
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2,8
Fordeler: I waited 2 hours at the counter waiting for my turn to process my previously made reservation and pick up my car until I finally could not wait any longer (hungry, thirsty, and tired after a long flight) and had to call a relative to pick me up at the airport.
Ulemper: More staff, better customer service, at least a waiting lounge with snacks and water. Or get out of the business and do something else.
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5,6
Misleading car class
Fordeler: Car was nice. Just not what I reserved.
Ulemper: The car I reserved was a BMW 745 or comparable. The car we received was a Fiat Tipo. Obviously these cars are in very different categories and this was blatant misadvertising. I will not rent through you guys again and we share my negative experience with my colleagues.
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5,6
Ulemper: Long waiting line to pick up Hidden charges 3€ per day for automatic toll? Just give a heads up when booking! Long waiting at handing in the car More scratches on the car than was Notes by Avis
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2,8
Worst car rental experience ever
Fordeler: Nothing
Ulemper: Individual who processed my car return was curt and rude. No one was around when we arrived so I chose a lane for the car and parked. As we were about to unload an attendant ran up and said we had to move over. The area was incredibly cramped and small as is, and I had barely enough clearance to move the car into the lane he wanted me to be in. So I started moving the car carefully, and even though I had enough clearance on either side, he started yelling at me about how to move the car and seemed frustrated that I wasn’t moving more quickly. Since he clearly had strong opinions on my driving skills, I asked if he could move the car instead. He said "No" at first and continued yelling at me for how to maneuver the car. He only obliged after I stopped moving the car, and even so, he continued barking orders at me like unlocking the car more quickly and even criticized HOW I unlocked the car (I used the door handle and he scoffed saying I should push the "unlock" button instead) Mind you there wasn't a mad rush or anything...no one else was there...things weren't crazy and he was just overwhelmed with work. Absolutely NO excuse for his behavior
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3,6
Fordeler: Staff were courteous and efficient
Ulemper: The facilities (underground) were dark and cramped, did not rise to the level of the staff
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Budget vurderinger
Leiebilstasjoner
Budget
Steder i Lisboa
Aeroporto Portela Lisboa
+351 218 435 550
Gare Do Oriente
+351 218 953 915
Rua Castilho 167 E
+351 213 514 560
Alle Budget vurderinger
Budget vurderinger i Lisboa
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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6,4
Ulemper: Waiting close to three hours to get a car is too long of a time to wait. All the other car rental agency’s had 1/5 of the line that budget had/Avis had
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9,6
Fordeler: Pleasant and helpful staff on both ends
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7,2
Fordeler: Collection had a ridiculous delay. A long queue that should have moved much more quickly. Each person was at the desk and twiddling their thumbs while the Budget reps spent ages on the computer. The problem must be in the computer system as each step seemed to take ages.
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2,8
Ulemper: BEWARE, we waited for almost 3 hours to pick up our rental car!!!!!!!! A complete waste of time! I WILL NEVER RENT A CAR FROM BUDGET EVER AGAIN.
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8,8
Ulemper: The price was much higher than the estimated total price.
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4,4
Charged 4 times the prince for automatic
Fordeler: Car was clean and comfy
Ulemper: Took 1 hour to pick up the car and only 7 people in line and 3 agents. Then charged 189 euro as opposed to the $54 because needed an automatic.
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8,0
VW van
Fordeler: Good vehicle. 7 seats but just big enough for 6 with one bage each.
Ulemper: GPS was 18 euro per day and did not work well.
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6,0
Confused
Fordeler: Final car of 3 which was OK.
Ulemper: Given wrong key to car #1, upgraded to car #2. Car #2 had low tire pressure indication, upgraded to car #3, which was OK. In each step of the process(which took better part of an hour), I had to go to a different department and to wait in another line.
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9,6
Good car, easy experience
Fordeler: Quick and easy to collect the car. Good diesel KIA in excellent shape. Friendly and efficient staff. Central location.
Ulemper: They still add a fuel fill up cost to start, a subtle incentive to let them refill at drop off. It's a bad deal unless the tank is almost empty. No problem removing that fee, however, once I returned the car full.
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6,8
Expect to wait a LONG time when picking up your vehicle
Fordeler: Car was fine but had minor damage that I needed to identify before I left in order to avoid being charged upon return. These included a damaged side mirror and small body dent, both of which were noted on my contract (be sure to inspect your car carefully!). Also, be sure you're really proficient at using a manual transmission, which is the default even for higher end cars, as many of the streets in the older parts of Lisbon involve twisting, hilly, single-lane cobblestone roads. I happen to have always driven a manual transmission so it was a non-issue for me. If you're unsure about your proficiency with a manual, pay extra to get an automatic. It's a lot cheaper than rolling backwards into the car behind you on a steep hill and having to deal with insurance, etc.. One more suggestion - be sure to have Google maps (or something similar) available for navigation! If you don't want to incur cell charges you can 'download offline maps' in Google maps which allows you to use navigation without an internet or cellular connection (the GPS chip in your phone does not require either - you just have to have the local maps downloaded to your device). Be sure to download maps for the entire area you plan to drive in (you can define the boundaries graphically when downloading offline maps).
Ulemper: It took over an hour just to get to the counter at check-in! They literally hand out numbered tickets when you arrive, as though you're waiting to buy something at a deli. I heard from others who rented cars in Lisbon that this is typical for all companies - not just Budget - so plan accordingly.
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9,2
Fordeler: Very friendly and helpful service! Car was good and good value for money.
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7,2
Ulemper: Despite all the extra charges, which were not mentioned when making a reservation, I thought that the car was very well prepared until I tried to clean the window and I realized that the washer was completely empty. And at the end at the drop off, I was charged a certain amount for gasoline, because apparently if you get a full tank at the gas station that's 7km away from the drop off location, that doesn't account for a full tank.
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9,6
Fordeler: Pleasant and helpful staff on both ends
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8,8
Ulemper: The price was much higher than the estimated total price.
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9,6
Good car, easy experience
Fordeler: Quick and easy to collect the car. Good diesel KIA in excellent shape. Friendly and efficient staff. Central location.
Ulemper: They still add a fuel fill up cost to start, a subtle incentive to let them refill at drop off. It's a bad deal unless the tank is almost empty. No problem removing that fee, however, once I returned the car full.
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9,2
Fordeler: Very friendly and helpful service! Car was good and good value for money.
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7,2
Fordeler: Collection had a ridiculous delay. A long queue that should have moved much more quickly. Each person was at the desk and twiddling their thumbs while the Budget reps spent ages on the computer. The problem must be in the computer system as each step seemed to take ages.
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8,0
VW van
Fordeler: Good vehicle. 7 seats but just big enough for 6 with one bage each.
Ulemper: GPS was 18 euro per day and did not work well.
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6,8
Expect to wait a LONG time when picking up your vehicle
Fordeler: Car was fine but had minor damage that I needed to identify before I left in order to avoid being charged upon return. These included a damaged side mirror and small body dent, both of which were noted on my contract (be sure to inspect your car carefully!). Also, be sure you're really proficient at using a manual transmission, which is the default even for higher end cars, as many of the streets in the older parts of Lisbon involve twisting, hilly, single-lane cobblestone roads. I happen to have always driven a manual transmission so it was a non-issue for me. If you're unsure about your proficiency with a manual, pay extra to get an automatic. It's a lot cheaper than rolling backwards into the car behind you on a steep hill and having to deal with insurance, etc.. One more suggestion - be sure to have Google maps (or something similar) available for navigation! If you don't want to incur cell charges you can 'download offline maps' in Google maps which allows you to use navigation without an internet or cellular connection (the GPS chip in your phone does not require either - you just have to have the local maps downloaded to your device). Be sure to download maps for the entire area you plan to drive in (you can define the boundaries graphically when downloading offline maps).
Ulemper: It took over an hour just to get to the counter at check-in! They literally hand out numbered tickets when you arrive, as though you're waiting to buy something at a deli. I heard from others who rented cars in Lisbon that this is typical for all companies - not just Budget - so plan accordingly.
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7,2
Ulemper: Despite all the extra charges, which were not mentioned when making a reservation, I thought that the car was very well prepared until I tried to clean the window and I realized that the washer was completely empty. And at the end at the drop off, I was charged a certain amount for gasoline, because apparently if you get a full tank at the gas station that's 7km away from the drop off location, that doesn't account for a full tank.
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6,4
Ulemper: Waiting close to three hours to get a car is too long of a time to wait. All the other car rental agency’s had 1/5 of the line that budget had/Avis had
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2,8
Ulemper: BEWARE, we waited for almost 3 hours to pick up our rental car!!!!!!!! A complete waste of time! I WILL NEVER RENT A CAR FROM BUDGET EVER AGAIN.
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4,4
Charged 4 times the prince for automatic
Fordeler: Car was clean and comfy
Ulemper: Took 1 hour to pick up the car and only 7 people in line and 3 agents. Then charged 189 euro as opposed to the $54 because needed an automatic.
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6,0
Confused
Fordeler: Final car of 3 which was OK.
Ulemper: Given wrong key to car #1, upgraded to car #2. Car #2 had low tire pressure indication, upgraded to car #3, which was OK. In each step of the process(which took better part of an hour), I had to go to a different department and to wait in another line.
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Hertz vurderinger
Leiebilstasjoner
Hertz
Steder i Lisboa
Aeroporto De Portela
+351 210 413 314
Rua Castilho, 72
+351 219 426 300
Alle Hertz vurderinger
Hertz vurderinger i Lisboa
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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4,4
Ulemper: We were very disappointed that some crucial information is not shared with the customers. We were not informed that every kilometre has an additional fee. We were renting a car just for one day and the overall price ended up being twice as much from what was promised on the day we picked up the car.
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6,8
Fordeler: Clean small car.
Ulemper: The staff seemed annoyed when asked to assist on driving the car from its parked location in the garage which seems obstructed by another rental vehicle. Car was an automatic, but it was not explained that the car can also be placed in a manual mode. In the USA a car is either one or the other. Ok
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4,0
Fordeler: Very clean
Ulemper: Tried to charge me for a more expensive insurance when I already had one and the car drove terribly.
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5,2
Expensive
Ulemper: Check in st lisbon caused me to wait for 1.5 hours. Their Office is very chaotic! The price you pay for renting a car is tremendously high. Although you have a good quote online, you pay an extremely high fare at the counter. I ended up paying 700 Euro’s instead of 170 Euro’s...
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4,8
Hertz Lisbon Pickup Wait Times are Horrible!
Fordeler: Helpful but overworked staff!
Ulemper: Car I had reserved was not available despite triple confirmation on toll free reservation lines. Had to rent two cars at 40% more!
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8,0
Fordeler: Nice new car, we travelled without problem.
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5,2
Broken car
Fordeler: Second car. It was really nice, clean and worked as expected.
Ulemper: About 30 kilometers from Hertz office in Lisbon out Fiat 500C broke. Despite being just on the other side of Tag river we were waiting for 4 hours to have the problem solved (and car, eventually replaced). Some employees on Hertz hotline have not spoken English at all.
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10,0
Fordeler: We got an amazing upgrade!
Ulemper: Didn't realize the car rental place closed at 13:00, we almost didn't make it in time.
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3,6
Fordeler: nothing
Ulemper: car did not engage reverse- we where not told it was diesel- we where overcharged from $69.00 dollar for 1 day rental in portugal to $740.00 ( we need a breakout of those charges- the rental agent was short and did not wanted to explain anything- I am telling every body not to rent with Herz ever.
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3,2
Frustrating
Fordeler: Location of Hertz
Ulemper: It took about 2 hours to get served. The GPS was not easy to operate. And the rate was 3X what we expected. So we declined the car. Didn't tell us about the added insurance. Very disappointed.
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2,0
Wouldn't rent another car from this place if my life depended on it
Ulemper: I'm fairly convinced this Hertz isn't a legitimate Hertz and is just stealing the logo and name. From rude attendants at the front desk, to the cars taking over an hour to be prepared, to them trying to swindle us on a _second_ insurance package, to the final price of the rental being well over double what we agreed to up front, I have never had a worse car rental experience. However, the real kicker is that they never told us what type of fuel to put in our car and had conveniently removed the car's manual from the glove box. So we asked a gas station attendant, who proceeded to fill the car with the wrong type of gasoline, and it essentially ruined the car's engine. We had to be towed (we were in the middle of nowhere and the tow truck took several hours), take a cab 30 minutes to the closest rental car company, get a new car, and in all of this wasted the last day of our trip and almost missed our flight home. And instead of being apologetic about the entire ordeal, we were treated as if it was our fault there wasn't a single marking on the car indicating what kind of gasoline it took. Of course they're also now charging us an absurd amount of money for the damages, which apparently aren't covered under the insurance policy. I'm fighting them on all of it, meaning the saga continues. But learn from my mistake and do NOT rent a car from this Hertz. Total disaster.
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5,6
Car damage
Fordeler: Car was great! Clean and very modern with all the latest security features.
Ulemper: At the pick up station they didn't check the car for damage. The place was dark and I didn't realize that it had a huge scratch. I had a hard time explaining the whole situation at the drop off location and had a lot of stress on my first vacation day due to that.
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6,8
Fordeler: Clean small car.
Ulemper: The staff seemed annoyed when asked to assist on driving the car from its parked location in the garage which seems obstructed by another rental vehicle. Car was an automatic, but it was not explained that the car can also be placed in a manual mode. In the USA a car is either one or the other. Ok
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8,0
Fordeler: Nice new car, we travelled without problem.
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4,4
Ulemper: We were very disappointed that some crucial information is not shared with the customers. We were not informed that every kilometre has an additional fee. We were renting a car just for one day and the overall price ended up being twice as much from what was promised on the day we picked up the car.
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4,0
Fordeler: Very clean
Ulemper: Tried to charge me for a more expensive insurance when I already had one and the car drove terribly.
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5,2
Expensive
Ulemper: Check in st lisbon caused me to wait for 1.5 hours. Their Office is very chaotic! The price you pay for renting a car is tremendously high. Although you have a good quote online, you pay an extremely high fare at the counter. I ended up paying 700 Euro’s instead of 170 Euro’s...
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4,8
Hertz Lisbon Pickup Wait Times are Horrible!
Fordeler: Helpful but overworked staff!
Ulemper: Car I had reserved was not available despite triple confirmation on toll free reservation lines. Had to rent two cars at 40% more!
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5,2
Broken car
Fordeler: Second car. It was really nice, clean and worked as expected.
Ulemper: About 30 kilometers from Hertz office in Lisbon out Fiat 500C broke. Despite being just on the other side of Tag river we were waiting for 4 hours to have the problem solved (and car, eventually replaced). Some employees on Hertz hotline have not spoken English at all.
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3,6
Fordeler: nothing
Ulemper: car did not engage reverse- we where not told it was diesel- we where overcharged from $69.00 dollar for 1 day rental in portugal to $740.00 ( we need a breakout of those charges- the rental agent was short and did not wanted to explain anything- I am telling every body not to rent with Herz ever.
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3,2
Frustrating
Fordeler: Location of Hertz
Ulemper: It took about 2 hours to get served. The GPS was not easy to operate. And the rate was 3X what we expected. So we declined the car. Didn't tell us about the added insurance. Very disappointed.
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2,0
Wouldn't rent another car from this place if my life depended on it
Ulemper: I'm fairly convinced this Hertz isn't a legitimate Hertz and is just stealing the logo and name. From rude attendants at the front desk, to the cars taking over an hour to be prepared, to them trying to swindle us on a _second_ insurance package, to the final price of the rental being well over double what we agreed to up front, I have never had a worse car rental experience. However, the real kicker is that they never told us what type of fuel to put in our car and had conveniently removed the car's manual from the glove box. So we asked a gas station attendant, who proceeded to fill the car with the wrong type of gasoline, and it essentially ruined the car's engine. We had to be towed (we were in the middle of nowhere and the tow truck took several hours), take a cab 30 minutes to the closest rental car company, get a new car, and in all of this wasted the last day of our trip and almost missed our flight home. And instead of being apologetic about the entire ordeal, we were treated as if it was our fault there wasn't a single marking on the car indicating what kind of gasoline it took. Of course they're also now charging us an absurd amount of money for the damages, which apparently aren't covered under the insurance policy. I'm fighting them on all of it, meaning the saga continues. But learn from my mistake and do NOT rent a car from this Hertz. Total disaster.
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5,6
Car damage
Fordeler: Car was great! Clean and very modern with all the latest security features.
Ulemper: At the pick up station they didn't check the car for damage. The place was dark and I didn't realize that it had a huge scratch. I had a hard time explaining the whole situation at the drop off location and had a lot of stress on my first vacation day due to that.
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╳
Dollar vurderinger
Leiebilstasjoner
Dollar
Steder i Lisboa
Aeroporto De Portela
+351 210 413 314
Lisbon Downtown
+351 210 413 333
Alle Dollar vurderinger
Dollar vurderinger i Lisboa
Nylige vurderinger
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- Positive
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- Negative
-
2,0
Ulemper: The rental place does not exist. No address no valid phone number. I hope i didn’t get charged
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2,0
Ulemper: My reservation was confirmed, then unavailable, the location was 30 minutes walking further than first posted and finally my offer on the spot was over twice as much so k canceled and took the bus after wasting most of my day. I’m the end your site did nothing more than waste a day of my vacation and additionally prevented me from seeing people and places I had made plans for. Never again.
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8,0
No Address!!!
Fordeler: Service was pleasant and the car was clean
Ulemper: I had I hard time getting there because there was no address given by Kayak. Calling the phone number given was very expensive from my US based cell phone and it proved to be useless. After an hour of searching I found a hertz address and checked to see there was a relationship between the two companies. I took a taxi there expecting to be turned away and they said they were expecting me.
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10,0
Fordeler: Great staff at Lisbon AP.
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6,8
Fordeler: Quick and clear check in
Ulemper: Contrary to the reservation, I was not able to drop off the car after 7pm. Very inconvenient.
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9,6
Great experience!
Fordeler: The car was great - clean, drove well, great size. The representative at the counter was very friendly and spoke good English. We were able to get a mobile GPS and a pass for the tolls. All in all a great experience.
Ulemper: The rental car counter was hard to find at the Lisbon airport - It was under the Hertz heading and there was no Dollar sign, so we had to ask. The mobile GPS was tricky to use at times.
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5,2
Ulemper: Small print limits you to 60km a day
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7,2
Mixed
Fordeler: New car; friendly counter staff
Ulemper: Could let drop off a location specified in contract downtown Lisbon. Had to to go to airport. Phone numbers didn't answers. Email addresses given were wrong.
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6,8
This is actually a hertz location
Fordeler: Rent went as expected for hertz at dollar price, so overall a good deal.
Ulemper: Both kayak and Hertz did a terrible job of communicating the address and the fact that it was a hertz location - kayak lists the correct address only when you book (not in the confirmation email), the phone number is hertz but agents didn't know about dollar. You also can't find a dollar location on Google maps or their website. Also, location manager was very literal and not very customer oriented. When another customer asked to add scratches to the file and the agent did it, she repreended the agent for marking what the customer wanted because they were "not relevant". I wonder how the customer would be able to defend himself if they blamed him for the scratches upon returning the car...
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10,0
Fordeler: Flott stab i Lisboa AP.
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7,2
Blandet
Fordeler: Ny bil; vennlig personalet i resepsjonen
Ulemper: Kan ikke sette av en plasseringen som er angitt i kontrakten sentrum Lisboa. Måtte for å dra til flyplassen. Telefonnumre ikke svar. E-post adresser gitt tok feil.
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10,0
Fordeler: Great staff at Lisbon AP.
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9,6
Great experience!
Fordeler: The car was great - clean, drove well, great size. The representative at the counter was very friendly and spoke good English. We were able to get a mobile GPS and a pass for the tolls. All in all a great experience.
Ulemper: The rental car counter was hard to find at the Lisbon airport - It was under the Hertz heading and there was no Dollar sign, so we had to ask. The mobile GPS was tricky to use at times.
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10,0
Fordeler: Flott stab i Lisboa AP.
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8,0
No Address!!!
Fordeler: Service was pleasant and the car was clean
Ulemper: I had I hard time getting there because there was no address given by Kayak. Calling the phone number given was very expensive from my US based cell phone and it proved to be useless. After an hour of searching I found a hertz address and checked to see there was a relationship between the two companies. I took a taxi there expecting to be turned away and they said they were expecting me.
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6,8
Fordeler: Quick and clear check in
Ulemper: Contrary to the reservation, I was not able to drop off the car after 7pm. Very inconvenient.
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7,2
Mixed
Fordeler: New car; friendly counter staff
Ulemper: Could let drop off a location specified in contract downtown Lisbon. Had to to go to airport. Phone numbers didn't answers. Email addresses given were wrong.
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6,8
This is actually a hertz location
Fordeler: Rent went as expected for hertz at dollar price, so overall a good deal.
Ulemper: Both kayak and Hertz did a terrible job of communicating the address and the fact that it was a hertz location - kayak lists the correct address only when you book (not in the confirmation email), the phone number is hertz but agents didn't know about dollar. You also can't find a dollar location on Google maps or their website. Also, location manager was very literal and not very customer oriented. When another customer asked to add scratches to the file and the agent did it, she repreended the agent for marking what the customer wanted because they were "not relevant". I wonder how the customer would be able to defend himself if they blamed him for the scratches upon returning the car...
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7,2
Blandet
Fordeler: Ny bil; vennlig personalet i resepsjonen
Ulemper: Kan ikke sette av en plasseringen som er angitt i kontrakten sentrum Lisboa. Måtte for å dra til flyplassen. Telefonnumre ikke svar. E-post adresser gitt tok feil.
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2,0
Ulemper: The rental place does not exist. No address no valid phone number. I hope i didn’t get charged
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2,0
Ulemper: My reservation was confirmed, then unavailable, the location was 30 minutes walking further than first posted and finally my offer on the spot was over twice as much so k canceled and took the bus after wasting most of my day. I’m the end your site did nothing more than waste a day of my vacation and additionally prevented me from seeing people and places I had made plans for. Never again.
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5,2
Ulemper: Small print limits you to 60km a day
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Fra 285 kr/dag
Rangert #7
Thrifty
7,1 Bra (2 729 vurderinger)
2 locations i Lisboa
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Thrifty vurderinger
Leiebilstasjoner
Thrifty
Steder i Lisboa
Aeroporto De Portela
+351 210 413 314
Lisbon Downtown
+351 210 413 333
Alle Thrifty vurderinger
Thrifty vurderinger i Lisboa
Nylige vurderinger
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- Positive
- Nøytrale
- Negative
-
6,4
Fordeler: He staff members were competent and professional.
Ulemper: The original car supplied was smaller than expected for the category. I had to upgrade to fit people/luggage and the upgrade cost was almost as much as the original rental. However, the upgrade was minimally larger and definitely not worth double the cost. That situation was/is infuriating.
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2,0
I got no car
Fordeler: Nothing
Ulemper: In Lisboa they did not found my booking!! The Assekuranze (Allianz) got their charges Already with my creditcard. I had to take another car for 100% more as the booking with KAYAK was . A bad Deal ! Now I Must get my Money back for the Assecurrance( more than 300€) .
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6,4
Fordeler: He staff members were competent and professional.
Ulemper: The original car supplied was smaller than expected for the category. I had to upgrade to fit people/luggage and the upgrade cost was almost as much as the original rental. However, the upgrade was minimally larger and definitely not worth double the cost. That situation was/is infuriating.
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2,0
I got no car
Fordeler: Nothing
Ulemper: In Lisboa they did not found my booking!! The Assekuranze (Allianz) got their charges Already with my creditcard. I had to take another car for 100% more as the booking with KAYAK was . A bad Deal ! Now I Must get my Money back for the Assecurrance( more than 300€) .
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Fra 197 kr/dag
Rangert #8
Europcar
7,6 Bra (367 vurderinger)
10 locations i Lisboa
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Europcar vurderinger
Leiebilstasjoner
Europcar
Steder i Lisboa
Aeroporto De Lisboa
+351 218 401 176
Alam.d.afonso Henriques
+351 218 470 028
Av.antonio Augusto Aguiar,24 C/d
+351 213 535 115
Av.antonio Augusto Aguiar,31-1
+351 213 870 398
Av.infante D.henrique
+351 218 875 472
Av.marechal Craveiro Lopes
+351 217 590 627
Av.marechal Gomes Da Costa,19
+351 219 407 788
Ed.gare Do Oriente,lg.g-206
+351 218 946 071
R.marques Sa Da Bandeira
+351 217 931 058
R.rodrigues Sampaio,142/150
+351 210 532 783
Alle Europcar vurderinger
Europcar vurderinger i Lisboa
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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4,8
Fordeler: Centric place into the city to pick-up the car
Ulemper: Bad and very slow service to receive the car perhaps pushing customer to accept a more expensive option to accelerate the delivery process... mostly when you arrive to the Europcar office with the family and kids waiting more than one hour with an anticipated reservation/schedule already confirmed
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8,0
Newest models
Fordeler: They gave us a Jeep Renegade 2017 still smelling new
Ulemper: The insurance services that "you have to hire" which is not really true
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10,0
Fordeler: Convertible was fun and easy to operate.
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4,4
Toy car with 64k kilometers and smelling of a chai
Fordeler: The car did have a usb port and several somewhat newer technological features.
Ulemper: Strong smell of smoke. Pretty beat up with the driver side mirror falling apart. Car ran like a toy and felt like it was barely holding the road at times. Not surprising as it had over 60k kms on it.
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8,0
Reliable
Fordeler: I liked the ease and courtesy of the staff, and not having to pay extra for driving into Spain. The price was very good too.
Ulemper: The smell of smoke in the car, and the fact that the GPS (otherwise good) apparently did not account for traffic conditions.
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6,4
Ulemper: Arrived 20 mins. before scheduled pick up and had to wait almost 2 hours to pick up the vehicle due to limited staff capacity at the desk
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10,0
Fordeler: Konvertibel var morsomt og enkelt å betjene.
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8,0
Newest models
Fordeler: They gave us a Jeep Renegade 2017 still smelling new
Ulemper: The insurance services that "you have to hire" which is not really true
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8,0
Reliable
Fordeler: I liked the ease and courtesy of the staff, and not having to pay extra for driving into Spain. The price was very good too.
Ulemper: The smell of smoke in the car, and the fact that the GPS (otherwise good) apparently did not account for traffic conditions.
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4,8
Fordeler: Centric place into the city to pick-up the car
Ulemper: Bad and very slow service to receive the car perhaps pushing customer to accept a more expensive option to accelerate the delivery process... mostly when you arrive to the Europcar office with the family and kids waiting more than one hour with an anticipated reservation/schedule already confirmed
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4,4
Toy car with 64k kilometers and smelling of a chai
Fordeler: The car did have a usb port and several somewhat newer technological features.
Ulemper: Strong smell of smoke. Pretty beat up with the driver side mirror falling apart. Car ran like a toy and felt like it was barely holding the road at times. Not surprising as it had over 60k kms on it.
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6,4
Ulemper: Arrived 20 mins. before scheduled pick up and had to wait almost 2 hours to pick up the vehicle due to limited staff capacity at the desk
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Ace vurderinger
Leiebilstasjoner
Ace
Steder i Lisboa
Alameda das Comunidades
+351 211 451 595
Alle Ace vurderinger
Ace vurderinger i Lisboa
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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3,6
Ulemper: FIrst of all, the actual rental company name is "Gold Car" and not ACE. We went around and around the airport looking for ACE only to find out the name was wrong. Once located, the staff was easily overwhelmed and not friendly.
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4,8
Fordeler: Easy and fast return
Ulemper: Charged more then the contract, hidden fees, scam
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6,8
Fordeler: The car was wonderful. I received a higher quality car than what I expected. It was clean and predictable.
Ulemper: The pick up was one of the worst rental car pick up experiences that I have ever had - it was unclear, patience-testing, and lengthy. Finding the check in was challenging, the check in process was chaotic, and it took over an hour from the time that I arrived at rentals until we had our car.
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2,4
Ulemper: It’s a scam. You’ll get a car from Goldcar not Ace. Ace doesn’t exist. Goldcar will charge you twice the amount then make up a fake scratch on your return and then charge you 300 euros to fix it.
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2,0
There is no ace
Fordeler: Nothing
Ulemper: They don’t exsit
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2,0
Fordeler: Sintra.
Ulemper: 1500 euro deposit?! Really? Come on
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2,0
Dreadful, stay away
Fordeler: Nothing.
Ulemper: Nightmare. Stay Away. Could not find a ticket counter in the airport Car was dirty on delivery Car had significant cosmetic damage Customer service was rude and not helpful On initial inspection they missed a 1in scratch on the front bumper among the more than 20 blemishes, then charged me 200 Euros for the scratch. I had photos of the scratch and will be appealing. Terrible time waste on pickup and return. What a nightmare.
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4,8
Fordeler: Car
Ulemper: Being ripped off by them not accepting the online insurance I purchased from Kayak website
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2,0
ACE Cancelled our reservation without any notification.
Ulemper: We called the local desk at the airport (they use a 3rd party, which clearly is a bad system) to let them know that we'd be a day late to get the car and they arranged to hold the reservation, but when we arrived, ACE had remotely cancelled it without an email or any kind of notification. Calling ACE customer service from the airport yielded an "oh well" response. So, we had to get a new rental directly from the other company. Thankfully THEY were able to help us.
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2,0
Worse customer service ever.
Fordeler: Did not like one thing about them .
Ulemper: The woman behind the counter charged my card, than said she didn't. , mind you I called my credit card and had someone from customer service on the phone . The " manager" refused to talk to the cc company stating how that was not his " job" . I have email ACE four time have yet to get an email back. They over charged the card over 340 euros. And I don't even get a response from them. Instead of yapping to each other , they should pay attention to their job, and help the people that are at their counter,
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3,6
Avoid like the plague
Fordeler: the cleanliness of the car
Ulemper: I booked an economy car which was showing a large 5-door sedan. At the car rental place (GoldCar) they gave me a Fiat 500, which is a 3-door car, I think one of the smallest in existence. I had to pay for an upgrade. Then, they used obnoxious scare tactics to scare me into buying the overpriced insurance, which costed more than the car. On top of that, they charged paytoll fees, and some administrative fees. The car used petrol, which added considerably to the gas money. Customer service was unhelpful as expected, they kept transfering the guild from the car company to the reseller and back. All in all, it was a terrible experience, one which I'll never forget and never recommend to anyone.
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4,4
Horrible value for what we got - false advertizing and hidden costs
Fordeler: The car itself was fine.
Ulemper: The ACE rental car is very hard to find because it is gold car so that took us about a half hour. More so - we were supposed to pay $58.65 and we ended up paying $186 which is a crazy jump in price. This was a very rude awakening and they blamed it on required "added insurance" and extra fees. I feel very ripped off and was very unsatisfied because of it. If I were you I would make sure people know they will be paying 3 times the price that they booked it at.
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3,6
Ulemper: FIrst of all, the actual rental company name is "Gold Car" and not ACE. We went around and around the airport looking for ACE only to find out the name was wrong. Once located, the staff was easily overwhelmed and not friendly.
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4,8
Fordeler: Easy and fast return
Ulemper: Charged more then the contract, hidden fees, scam
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2,4
Ulemper: It’s a scam. You’ll get a car from Goldcar not Ace. Ace doesn’t exist. Goldcar will charge you twice the amount then make up a fake scratch on your return and then charge you 300 euros to fix it.
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2,0
There is no ace
Fordeler: Nothing
Ulemper: They don’t exsit
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2,0
Fordeler: Sintra.
Ulemper: 1500 euro deposit?! Really? Come on
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2,0
Dreadful, stay away
Fordeler: Nothing.
Ulemper: Nightmare. Stay Away. Could not find a ticket counter in the airport Car was dirty on delivery Car had significant cosmetic damage Customer service was rude and not helpful On initial inspection they missed a 1in scratch on the front bumper among the more than 20 blemishes, then charged me 200 Euros for the scratch. I had photos of the scratch and will be appealing. Terrible time waste on pickup and return. What a nightmare.
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4,8
Fordeler: Car
Ulemper: Being ripped off by them not accepting the online insurance I purchased from Kayak website
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2,0
ACE Cancelled our reservation without any notification.
Ulemper: We called the local desk at the airport (they use a 3rd party, which clearly is a bad system) to let them know that we'd be a day late to get the car and they arranged to hold the reservation, but when we arrived, ACE had remotely cancelled it without an email or any kind of notification. Calling ACE customer service from the airport yielded an "oh well" response. So, we had to get a new rental directly from the other company. Thankfully THEY were able to help us.
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2,0
Worse customer service ever.
Fordeler: Did not like one thing about them .
Ulemper: The woman behind the counter charged my card, than said she didn't. , mind you I called my credit card and had someone from customer service on the phone . The " manager" refused to talk to the cc company stating how that was not his " job" . I have email ACE four time have yet to get an email back. They over charged the card over 340 euros. And I don't even get a response from them. Instead of yapping to each other , they should pay attention to their job, and help the people that are at their counter,
vurdering fra
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3,6
Avoid like the plague
Fordeler: the cleanliness of the car
Ulemper: I booked an economy car which was showing a large 5-door sedan. At the car rental place (GoldCar) they gave me a Fiat 500, which is a 3-door car, I think one of the smallest in existence. I had to pay for an upgrade. Then, they used obnoxious scare tactics to scare me into buying the overpriced insurance, which costed more than the car. On top of that, they charged paytoll fees, and some administrative fees. The car used petrol, which added considerably to the gas money. Customer service was unhelpful as expected, they kept transfering the guild from the car company to the reseller and back. All in all, it was a terrible experience, one which I'll never forget and never recommend to anyone.
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4,4
Horrible value for what we got - false advertizing and hidden costs
Fordeler: The car itself was fine.
Ulemper: The ACE rental car is very hard to find because it is gold car so that took us about a half hour. More so - we were supposed to pay $58.65 and we ended up paying $186 which is a crazy jump in price. This was a very rude awakening and they blamed it on required "added insurance" and extra fees. I feel very ripped off and was very unsatisfied because of it. If I were you I would make sure people know they will be paying 3 times the price that they booked it at.
vurdering fra
Fra 75 kr/dag
Rangert #10
INTERRENT
Mest populære
6,4 Bra (94 vurderinger)
1 location i Lisboa
╳
INTERRENT vurderinger
Leiebilstasjoner
INTERRENT
Steder i Lisboa
Rua Salgado Zenha, Lote 1 / 2
+351 218 371 626
Alle INTERRENT vurderinger
INTERRENT vurderinger i Lisboa
Nylige vurderinger
- Alle vurderinger
- Positive
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- Negative
╳
Centauro vurderinger
Leiebilstasjoner
Centauro
Steder i Lisboa
Rua Americo Jesus Fernandes lote G
+351 211303540
Alle Centauro vurderinger
Centauro vurderinger i Lisboa
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
-
7,6
Fordeler: Ease of drop off; friendly staff; vehicle (Peugeot 2008) in good condition
Ulemper: Long wait to pick up vehicle (both at meet and greet and at off-airport office); relatively high cost to initiate vehicle electronic toll recorder
vurdering fra
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10,0
Fordeler: It was a perfect experience. Quick, easy and affordable
vurdering fra
Rangert #12
BENErent Rent-A-Car
8,1 Fantastisk (3 vurderinger)
2 locations i Lisboa
╳
BENErent Rent-A-Car vurderinger
Leiebilstasjoner
BENErent Rent-A-Car
Steder i Lisboa
Lisbon Airport
Passeio Baltico 39B
+351 936 405 118
Alle BENErent Rent-A-Car vurderinger
BENErent Rent-A-Car vurderinger i Lisboa
Nylige vurderinger
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- Positive
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Leiebiler i Lisboa
Verdt å vite
| Mest populære selskap | INTERRENT |
|---|---|
| Mest populære biltype | Økonomi |
| Gjennomsnittpris | 194 kr/dag |
| Bra tilbud | 152 kr/dag |
Når bør du bestille leiebil i Lisboa
Gjennomsnittlig daglig pris per måned
Leiebilpriser når hentedato nærmer seg
-1 dag
-2 dager
Populære tips for leiebiler i Lisboa
- 25% av våre brukere har funnet leiebiler i Lisboa for 152 kr eller mindre
- Bestill din leiebil i Lisboa minst 1 dag før din reise for å få en pris under gjennomsnittet
- Kompakt leiebiler i Lisboa er rundt 97% billigere enn andre biltyper i gjennomsnitt
FAQs Om leiebiler i Lisboa
Hvor mye koster det å leie en bil i Lisboa?
I gjennomsnitt koster en leiebil i Lisboa 199 kr per dag.
Hva er den mest populære leiebilen i Lisboa?
Økonomi (Opel Corsa eller lignende) er den mest bestilte leiebiltypen i Lisboa.
Hva er det billigste leiebilselskapet i Lisboa?
I løpet av de siste 72 timene ble de billigste leiebilene funnet på OK RENT A CAR (45 kr/dag), DRIVEONHOLIDAYS (45 kr/dag) og Goldcar Rental SP (46 kr/dag).
Hvilket leiebilselskap i Lisboa er best?
Basert på rangeringer og vurderinger fra ekte brukere på KAYAK, er de beste leiebilselskapene i Lisboa, Alamo (8,7, 6478 vurderinger), Enterprise (8,5, 12823 vurderinger), og National (8,2, 3833 vurderinger).
Hvilke leiebilselskaper er på flyplassen: Humberto Delgado flyplass (LIS)?
Leiebilselskaper på stedet på Humberto Delgado flyplass inkluderer INTERRENT, Europcar, Thrifty og SURPRICE CAR RENTAL.
Hvilke leiebilselskaper vil hente deg på flyplassen: Humberto Delgado flyplass (LIS)?
Leiebilselskaper som tilbyr transport eller hentetjenester fra Humberto Delgado flyplass til steder utenfor flyplassen inkluderer INTERRENT, Europcar, Thrifty, og SURPRICE CAR RENTAL.
Hvilket leiebilsted er billigst i Lisboa?
I løpet av de siste 72 timene var den billigste prisen for leiebil funnet på OK RENT A CAR Rua General Humberto Delgado 2 2685-340 (8 kilometer sentrum).
Hvordan kan jeg finne leiebiler i nærheten i Lisboa?
Ta en kikk på vårt omfattende kart for leiebilsteder for å finne de beste leiebilene i nærheten av deg.
Hvor mye koster en leiebil av typen Økonomi i Lisboa?
En leiebil av typen Økonomi i Lisboa koster i gjennomsnitt 473 kr per dag.
Hvor mye koster en leiebil av typen Mini i Lisboa?
En leiebil av typen Mini i Lisboa koster i gjennomsnitt 84 kr per dag.
Hvor mye koster det å leie bil for én uke i Lisboa?
En leiebil i Lisboa koster i gjennomsnitt 1392 kr per uke (199 kr per dag).
Hvor mye koster langtidsleie av bil i én måned i Lisboa?
En leiebil i Lisboa koster i gjennomsnitt 5967 kr per måned (199 kr per dag).