Had Public Bath Had Washing Machine Helpful Staff 2nd floor was loud when activities were going on. Our room was on the 2nd floor. Staff tried to help but couldn't move us as it was booked that night, but was helpful in calming down the residents a little.
Nice lobby and facade We had booked a room for two. The bed was what is called "full" in U.S.- adequate for 1 adult to sleep comfortably. Room and bathroom were tiny (even by Japanese standards) - looks nice outside in pictures. For the price, sure there are better hotels in Kyot
Location Room size English speaking staff Very clean 3rd bed for a 3rd person is pull out couch & very hard. Although, I was very happy they even had a 3 person room, so it's not that much of a negative.
Great location next to station - a short walk to bus & metro. Very helpful & polite staff. Hotel decor is a little dated.
The first day, they give us a room in the 5 floor, wich is for smoking people. Wen we make a complain, were change for other room in the same floor. Fortuny the nex day we change to the 8 flor, no smoking and with a beautiful japan is stile
Good location near the central Kyoto St. The room was comfortable and clean. They asigned us in smoking floor, and the smoking smells was terrible. We asked for a change and they assigned a room two doors beside. Next day they changed yo a better room in other floor.
Overall the Hotel was clean and the staff was polite and professional. It's located close to Kyoto station, a restaurant, and was fairly quiet. There were cafes near the station and Eco Trip Bikes was just around the corner. My room was perfect for just being a tourist. They only had one laundry machine and dryer so you usually have to wait. My room was a little stuffy before turning on the air con unit, not sure why they don't leave a window open to circulate air. My bedroom view was basically the wall of the next building. These are all minor complaints though and if your a tourist your going to be outside anyway.
Location is good, very close to Kyoto station. The staff is not willing to help you. We wanted to make a reservation at a restaurant and the staff was not willing to call the restaurant on our behalf. The first room was tiny, you couldn't even move. We had to upgrade and we got just a little more space. Very claustrophobic. Mold in the tiny bathroom.