Clean room, nice staff, great location. Not overpriced as many other places in Key West. Can't wait to go back.
location, room size, nice bedding, clean ants in the bathroom
Staff very friendly & helpful, room was great definitely will stay again
The location is good. Close to the downtown. Our room. It was next to the service area. They parked their cleaning dolly's in front of our window and had loud conversations from early morning. We couldn't look out the window as the maids were right in front. So much for ocean view. The door stuck to the point my wife couldn't open it. The AC unit was very noisy. Like on old ice machine. We experienced this when we returned from dinner and a night out so it was late evening, we didn't mention until check out. We we mentioned the morning of check out they were indifferent. Said we should have called maintenance in the middle of the night,
The staff is very friendly and accommodating. Rena and Luis were great staff that made our stay extra pleasant. My husband and I are expecting our first child and they surprised us with sparking cider cookies and a baby picture frame. Rena especially went out of her way to make our stay and enjoyable one. We decide to stay four nights instead if two and they discounted our rate. I didn't want to leave.
Ocean view with balcony sitting area. Pool with bar and food available. Quiet but an easy walk to all the fun of Duval street.
Nice and clean facilities, friendly staff, and location was outstanding. Love the hammocks for taking a nap in the afternoon. For the price you pay, the rooms are a little on the small side. After an evening on Duval Street, went back for a nightcap with my son. The rum runner I ordered tasted a little funny, but my son and I agreed it was ok. After drinking it, was advised by bartender he made it with all 151 rum because he was out of Bacardi at the time, "hope that was ok." Not what I needed for a nightcap. Another bartender on site, Arjay, was outstanding and personable.
Rooms and food were amazing. Beautifully kept facility. Great views and nice beaches.
Staff was exceptionally friendly and responsive; location was a quick walk to anywhere; rooms were quiet and comfortable. There's a nice Cuban food stand across the street for a quick breakfast. The poolside staff made sure we had what we needed at all times and the lunches they deliver to poolside from the cafe' were great. Couples' massage was very relaxing. Can't wait to return!
Beautiful, great staff. I stayed last year with a friend and we had a great time. This year I had found out it had bought buy a corporation. What this proved to show to me is, no more smoking anywhere on the premises, jacked up prices, and no floaty's. In the pool. No robes or conditioner in the bathroom. Although small things, it really changed the experience when I had previously been so impressed. Will be looking for a new getaway next visit to key west.
Bed was very comfortable; I enjoyed lemongrass products
Absolutely loved this hotel . would most definitely go back .
Partial ocean-view room had a great balcony with a beautiful view. Room was clean and very comfortable. We enjoyed the hammocks at the Sand Bar and watching the sunset from the pier. Great location on the water, but close enough to Duval Street to enjoy all the restaurants and clubs with ease. The hotel restaurant was also exceptional. Would definitely recommend!
We have spent at Avalon one night only. Very nice and clean rooms. The hotel is situated on the Duval street, one of the famous streets of the Key West. Aproximetly 200 metres from The Southernmost land point of US. We recomment.
Very friendly staff. beautifull room and the location is also perfect. Costs a bit more than the hotels in the north of the island, but it's worth it! I would recommend this to everyone! Also the parkingcosts around Duvall street are very high, but Avalon has a private parking space and its free for all guests!! NONE!
This is such a lovely Bed and Breakfast, located on the quiet site of Duval Street (right around the corner from the Most Southern Point), The house is gorgeous and the rooms are beautiful and spacious.We had a lovely time there.
The room was very small but very nice and well decorated but I think it is because of the type of room I chose (the price was reasonable).
Position room too small
Beautiful facility, friendly staff, beautiful landscapping and good location. It was less than one block from the Atlantic ocean. Easy bike ride to any where else on the island. Quiet at night with scenic views from the multiple balconies in each suite. Not really.
The suite was beautiful and it included everything you would need for a comfortable stay. The location in town is great...close enough to Duval street, but not too close. The staff was very helpful.
beautiful accomodation, excellent service - nothing not to like! the beach wasn't great but there was a lovely bar/cafe nearby
Ultra modern villa. We found the accomidations to be outstanding, so nice in fact we have already scheduled to return. Very, very, very nice. Not a thing we didn't like.
a lovely hotel nice a quiet but within easy walking distance to duval street and noise and bustle. hotel staff could not be more helpful and polite. We are a family of four and found this place great
Really excellent suite. Luxurious and comfortable. There was confusion about how many of us were coming, blamed on using a third party website. Confusion sorted out at check in
the customer service was extraordinary. Everyone went out of their way to ensure that my entire family was happy. Free wine and cheese by the pool daily for the adults, and unlmited fruit smoothies and botttled water for the kids (all day). We were thrilled when muffins were delivered to the room every night for the morning. Chocolates on the bed etc...The concierge was great!!!
The Resort is fantastic - its was just as the website described. Nice touch with Fresh muffins & chocs at night.Cant wait to stay again.
Everything was first class, from the suite itself to the staff. I had heard numerous good things about the hotel and I was not disappointed.
beautiful units with top range kitchen and bathroom fitments. staff exceptional and pool side bar supplied free soft drinks all day.
The rooms were clean and modest. breakfast was good. It's nice and quiet (no kids!). It's close to all the major points of interest. We had no complaints.
An outstanding hotel at a reasonable price
Everything! Nothing! Actually, I was pleasantly surprised to find that despite some negative reviews online, we had an absolutely fantastic experience & would certainly recommend this hotel to others!
The motel was simple and did not offer much comfort. But it was the cheapest we can find and for that it was really great. Very clean anf nice staff. Would book it again.
Very clean, quiet. Friendly staff
Location .... Close to everything! Bike rentals on location and other tours as well. Shower pressure Too much light coming from the window blinds.
The location is great. The accommodations are clean and comfy. The price is steep but you are paying for the Old Town locale. The custodian was cheerful and very helpful. He should be working the front desk! It is a shame when the first person you meet at the counter sets the tone of feeling unwelcome. The continental breakfast was sparse but ok.
Staff was very nice, booked everything for us. Room was clean and looked like the pictures. It is an older building so the only issue we had was our toilet leaked from the bottom some. Great location, only a block from the southernmost point, and definitely a good value for the cost in comparison with other hotels in the area. Would definitely stay here again.
View Dishonest staff with poor attitude. Bathroom in lobby was filthy. Poorly managed and needs updatng
The people where very nice, service was fast and accurate. The Cuban Sandwiches where very good. Great roast pork! I complimented the chef. The extra charge for parking. It seems petty to charge $20 per night that your 1 car is parked in the parking garage. the cost for the weekend was plenty. The breakfast was good but a little pricey.
Nice location right by the beach and nice room with really comfortable king size bed. Noisy air condition in the room
Dirty rooms and no ocean view with unfriendly staff!!!
The localization. The construction of the hotel almost inside the sea. The bridge over the sea. The garden and the lights at night... The vallet isn´t necessary at all. The Serbian recepcionist take an enternity with us and our bags all around the hotel from the lobby till the room.
Great location and friendly staff
Location is wonderful. Step out of your room and directly to the beach. No Menu inside the room.
Ive stayed here before and had an excellent experience, which was what prompted me to return. Unfortunately, this time did not meet my expectations of a Waldorf property. Upon arrival there was not a single employee outside the hotel. I unloaded all luggage myself. There's NO ramp at this hotel, so i had to lug every suit case up the stairs. Sweating in a suit and arms full of bags and suit case handles, a customer sitting in the lobby ran out to hold the door for me, and even said, "wow, you'd expect more from the Waldorf" to which i said, "you read my mind." The front desk attendant was polite and informed me that valet was at a staff meeting and she did help me with my bags to my room. Also, I ordered room service one night. Like the card said, i called the number to have them retrieve my tray, which i left outside of the door. 12 hours later when i was leaving in the morning, the tray was still there. I didn't have a horrible experience by any means. But given that this is a waldorf property, i expected excellence, and i did not experience that.
We had a nice and spacious room with a balcony overlooking the sea. What we did not like is the fact that the hotel is made of several intricated buildings. Our kids's room was far from our room and from the lobby.
The location was great, staff very attentive and the decor was very contemporary and upscale. Better view from room.
The rooms were very well appointed and comfortable. The pool and beach area were extremely clean and well kept. The are plenty of water activities and beach games. The staff were friendly and helpful. The main part of Key West is only a 5 min walk for good food, shopping and nightlife. The bar shuts at 10pm every night even at the weekends! Not good if you just want to relax and enjoy a couple of drinks. Parking is at an extra cost of $15 a night which is not included in the $25 resort fee. There was no mention of this when booking.
It was clean and staff was friendly. The design of the hotel leading to the rooms was a maze for which I did not care for as it was confusing to find your room, elevators and parking garage. Also I did not realize that they charged for parking per day.
It was close to everything. I have problems walking but I was able to get out and walk to key sites without too much of a problem. If I go back, I will stay there again. Nothing. Everything was superb and they make guests feel special.
The rooms were very nice. Bedrooms and bathrooms were clean.
We spent 3 nights at the Orchid Key Inn and loved everything about it. The location is perfect, with many great restaurants, coffee shops and bars close by. The room was stylishly decorated with modern furnishings and was tucked into a quiet corner so the street noise was imperceptible. The pool is a tranquil, relaxing spot where we enjoyed cooling off and lounging for several hours each afternoon. The staff was cheerful and friendly, eager to help with any needs or questions. We would highly recommend the Orchid Key and will stay there again next time!
Stayed for 1 night but was a great experience! Beautifully restored property with excellent service! Will definitely stay again.
Our room was vary comfortable,and the grounds and views were beautiful. I was not happy with some of the staff,and we didn't have any hot water.
Perfect location on the quiet end of Duval. Nice continental breakfast and a beautiful location on the deck for breakfast. Very nice pool and access to the patio on the water. Excellent - would definitely stay here again.
Beautiful Victorian home in a fantastic location! Rooms are huge and the staff is simply the best! A shuttle was provided which was very nice. No wifi at all in the Lopez house. Zero signal. The shower had no cold water, only hot. Not so good if you have a sunburn. Strong exterior lighting lit up the bedroom all night. The sunning area by the ocean is concrete. This property has no beach. Otherwise, this is a 5 star place. The staff is great!
Excellent location. Able to walk to beach and Duval St. No vehicle needed
I liked the location and that is was a nice quiet place. They had a nice little breakfast in the mornings which was perfect for us. It's just a nice place and you don't have to break the back to stay a few nights in Key West. I would definitely stay there again and will recommend it to others. Not much to dislike. Others may complain about things like the air conditioner being loud or the bed being too firm but neither bothered me much at all. You can always find something negative about any place you stay but I'm not going to report anything negative because I thought this place was just what we wanted and filled our needs perfectly.
Very very nice One of the rooms was very hot. The AC did not reach both rooms
Straight away we had a warm welcome from Derek, who was happy to spend time giving suggestions for some local restaurants, help with booking excursions and and offer us a complimentary drink! Nice breakfast each morning at the lovely outside area and the rooms we had was very clean! Location was also great as was only a short walk to the main Duval Street area. Would definitely stay again.
Lush gardens, location to the conveniences spa was not heated
Very nice, clean, and welcoming. South street is at the end of Duval St. just 2 blocks to the inn.
not a good experience I would make sure that the air conditioner did not have mold around the vent system and i would make sure that the sponge to clean dishes did not have mold on it and just have the room clean. Not worth $1000.00! The hotel people were well aware and did not clean up the situation.
The people, critters and breakfast!!!! Couldn't pick just one! No complaints from us!
Friendly hosts, good breakfast in a lovely garden setting, two blocks from Southernmost point in Key West, romantic, clean. Minor maintenance problems like sticky doors, but everything in the room was clean and worked well.
Friendly staff who gave assistance when asked and home from home environment
Staff was very attentive during our stay; booked all of our sailing and fishing trips for us and we had a great experience.
Very friendly owners who helped at check in. Had booked king room but was placed in cottage. Agreed charge would only be at king room cost due to mix up by AIO. Welcome drink was appreciated as was the assistance given on directions and local information, advising on both good and less desirable parts of town. Breakfast was lovely but from personal experience would have been appreciated a little earlier.
The hotel was quaint and historic and convenient. The people were very friendly and helpful For the price, the room was very small and the bathroom even smaller. Also the "pool" was not a pool, more a very small "birdbath"!