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The staff. We had to leave early in the morning and were too early for breakfast so they packed us a takeaway lunch
Quite location The hotel does not automatically supply tea and coffee for your room but do so on request. This includes the kettle and cups. Milk is a problem as although tea bags etc are left out in reception milk never is. The small cartons ran out after the first day!!
The hotel was lovely and very close to many sites and the train station (bus stop ver close), staff was wonderful, there was a free computer to use or you could rent one to use in the room with free wireless internet for €5 a day, the beautiful park right across the street (with a view of the mountains), the option of a non-smoking room for breakfast and non-smoking section for dinner, the restaurant was lovely and very reasonable and had a good variety (the service was fabulous), room was comfortable and nice; I really enjoyed my stay. The price was a little high for me, but not too bad considering the quality; very expensive for laundry service (€5 for one pair of pants)
Friendly staff, good restaurant, nice view over the town and mountains. room was a bit small
hotel staff was very helpful with all our request. the room was quiet loud (next to heavy traffic).
room arrangement (connecting rooms) for family are exceptional. located right next to park is very nice although is about 1 mile away to old town it's a little bit distance to the old town although it's really close to train station
Cleanliness, quality of furnishings, quietness, delicious breakfast, very comfortable bed It is a pity the restaurant is not open on Sunday for lunch or a snack - so many other places are closed on a Sunday, it would have been nice to relax in the hotel in the morning, or go to church, and then not have to worry about finding somewhere to eat....
The room was spacious with a big bathroom. A very comfortable bed with different pillows. The hotel has its own parking lot for only 10 euros. Marvellous view on the mountain range. Good breakfast! Helpful staff taking good care of their guests.
The room was great with excellent view. Very comfortable. The restaurant was outstanding - good food, great presentation. We went back to eat there even though we had many other options. Once we learned how to get there it became easy to come and go. Excellent value. We stayed at 7 hotels on this trip. This one was at top of the list. No complaints.
Very welcoming and extremely helpful.
Enjoyed the dinner and breakfast - it was comfortable and the staff pleasant - car park in hotel was a good point - room's central heating operated efficiently. - easy to find our way as it was well signposted. The only downside was the bus parties arriving and swamping the dining room, causing a stir and a bit busy. This was experienced in 3 other hotels - booked through you.
Polite employees, comfortable and clean room The employees of the restaurant were not / professional.. but the food was good
Food was great. My room was great (it was double) but I saw single room - you hardly move. To stay a short term is ok. Bad is, that sauna center works only from 16-21h.
The size of the room was average to good. Not too far from the city center. The breakfast wasnt that good, expected lot more. There was no kettle in the room. The bathroom didnt quite have the shower gels and soaps which are of a standard of 4 star hotel. Moreover, the hotel didnt have a cloakroom as well. I wouldnt say that it was good value of the money spent.
It was quite good to stay there. The rooms were very clean and warm. The breakfast was good and the staff gave us all the info and help that we needed during our stay.
the location in a quiet street
The hotel rooms were good, fair for their price, the breakfast selection was good and it wasn't too far from town; the hotel was about 5-10 minute walk from the Innsbruck Hbf and 15-20 minutes from old town
The hotel is close enough to the center to walk, and pass through a nice park on the way.
room is clean and quiet . suitable size for sightseeing use. hotel restaurant's meal is worst taste of the world. less than instant foods.........
A quaint clean hotel that was inexpensive - so good value - a 10 minute walk from the Alt Stadt (old city) and a 3 minute walk from the conference centre where my show was (congress messe). Friendly staff who arranged free parking 3 blocks away and allowed me to hang around after my stay to use their free internet as there are not a lot of wifi hotspots in Innsbruck.