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Comfortable, friendly and helpfull staff, nice location just a few steps from the old part of the town. Car parking was convinient. We travelled with a wheelchair user and got a room with good bathroom facilities for him. Breakfast was very good.
Meget bra wellness avdeling
Alt var helt topp. Rent og pent rom, midt i sentrum. Trivelig personale som alltid kunne svare på spørsmål, kjempebra frokost, flott med sauna/svømmebasseng. Har ingenting å utsette på hotelloppholdet, og heller ingen forslag til forbedring.
Geografi/beliggenhet, renslighet og veldig god frokost Parkeringsmulighet uten å betale så mye
Panaramic windows of amazing views that shift all day as the mountain weather and light change (try & get 6th fl or higher- mountain side), Comfortable beds and living space- chaise lounge, rocker, table, sofa. AC worked well, free sauna with view in evenings if you book direct with them, very nice restaurant, tea/coffee in room. 1 block from train station so super easy to find and get to and from- only 4-6 blocks walk in safe area to old town and river. I was on the 11th floor and loved it all, but and this is speculation only, if on lower floors the train sounds might be troublesome.
Breakfast buffet was fantastic. The rooms and public areas were well maintained and clean. Location is very convenient. The mattresses were low end and the double was 2 twin beds pushed together. The beds actually separated a few times. The TV had only 1 English language channel and no movie rentals.
the breakfast 4th floor carpet damaged and filthy upon arrival no service for luggage to be taken to the room hot water not hot by early evening service of breakfast staff efficient but cold damaged electrical outlets in the room not enough evening reception staff during 23rd and 24th Dec
Fantastic homeland definitely value for money. Very friendly staff who were really helpful and made you feel very welcome. The best breakfast I have had in a hotel in Europe with lovely waiting staff. The room was comfortable if a little hot but opening the window solved that. The location was perfect with a very short walk to restaurants and shops as w,ell as the museums churches etc. I would highly recommend this hotel to anyone contemplating staying in Innsbruck.
Breakfast was great. I could not get coffee or tea until 16:00pm after breakfast.I wanted to sit on the rooftop terrace and drink coffee but this was not possible unless I bought a takeaway coffee from elsewhere.
The restaurant on the fifth floor and its the very central position.
great location close to everything; very helpful staff (I needed an adaptor for mobile and they supplied one free of charge straight away) and a superb breakfast
Breakfast was good and in a very pleasant restaurant with a good view. Liked the evening bar on the terrace and a pianist was there too so nice to have some live music. No evening restaurant.
The location was excellent-quality hotel with excellent facilities and service. Breakfast choice outstanding. The wooden floors tend to echo and at times one could hear the room above and the people moving around. however this is a minor point considering how good the hotel is.
The location, staff, and breakfast were all amazing. We would come back just for the breakfast! The room was fine but we were expecting better. The bed and linens were average, the bathroom was a bit odd in that our young children could never reach the faucets and the door always swung open and hit you when using the toilet. Also, the room was very hot (in February), and the only way to effectively cool the room was by opening the window and enduring construction noise next door.
Breakfast was phenomenal!! Amazing range of food and condiments - by far the best we have had around the world and wonderful dining room staff as well We missed being able to make ourselves a cup of tea in the morning when we awoke...jet lag often means this can be any time from 2AM onwards. Can you consider putting a kettle/cups etc in the room as we are used to having this available in London and Singapore??
central, nice bathroom, very nice bar and breakfast area, good breakfast for this price I expect a wireless internet and sauna and sport centre, hotel hs no restaurant
prepared us breakfast for ealy start which was appreciated
good location, fair breakfast, good hotel staff. poor cleanliness all over the hotel, very old, useless furniture. Very old appliances.
The location from the train station is good. The woman on reception that checked us in was rude and we later found out that she checked us into a room that was not supposed to be used as the shower-head was broken.
The position is 5 minutes from the city center. Double room too small.
This hotel is straight down the street in front of the train station--about a 5 minute walk. Very convenient! I missed having a hair dryer in the room, since I did not pack one. Also, the breakfast room is divided into a smoking and non-smoking section with no ventilation, so it may as well have all been a smoking area.
clean room, good breakfast, fast internet connection on the hall of the 1st floor room was noisy and even if non-smoker's room, smoke smell was coming in.
It was fairly Central to all of the sights of Innsbruck, and to the night life etc, simple , no frills ,but fine
The location was good and convenient. Not many amenities; no lobby; beds uncomfortable. Too many steps to climb carrying luggage. Would recommend only to day travelers not long term visitors.
Service, mat og renhold.
Svært elskverdig og hyggelig hotellbetjening som var svært behjelpelig og som bidro til at oppholdet ble bra. Fant ikke noe fasiliteter som trim-/aktivitetsrom på hotellet. Mulig dette eksisterte, men fant ingen informasjon om dette. Jeg forespurte heller ikke personell om slikt fantes.
grei beliggenhet ,nær gamlebyen
Great location, just between the train station and the heart of the old city. Excellent staff, very friendly and helpful. Clean and nice room with free internett. Very good breakfast, although I was late, there was plenty of all, and they asked if i missed something. Highly recommended. Nothing
Very good restaurant - tasty food, good service, nice environment. Room was very clean. Staff very helpful. Although extremely clean, room is not really what i expected for a 4 stars hotel - furniture is very old, bed and cover very small, bath very small and very old looking. Very small TV with actually no English speaking channels, no fridge.
Staff was friendly and helpful. The location was convenient for touring without the car. There was am;le parking available.
Good restaurant. Very kind and helpful staff (both reception, restaurant and cleaning). Staff speaks English. Free wireless internet with an allright download/upload rate: I had no problems with ordinary use of the internet including webcam video transmission. When using the wireless internet a lot for e.g. working in the hotel room, it is a little annoying that you have to sign in to the internet with a new username and password for every three hours. But the staff at the reception is very generous with the passwords, so you can get e.g. five new passwords at one visit at the reception in order not to have to go there every third hour.
Good location and easy to find the hotel. The only problem we had was the door built with the bath room was too old to be closed.
Everything was expectable. no
Breakfast even not having a big variety of goods, has a very good quality. The beds were really confortable. The reception staff was not very client service oriented and sometimes hostile.
Good location, pleasant room, friendly, helpful staff. Nothing
good location, nice aptosphere.
it's closeness to the centre of the city Yes, the hotel was overpriced and the rooms are badly in need of renovation. Fair price for this hotel would be €50 per room per night!
Its location near the train station. Staff was just doing the issuing and receiving of room keys.
Excellent location. A hotel with long history and the decoration and atmosphere do reflect this.
The heating system was a little noisy
The hotel's location is excellent, very central. Although in an historic building, the hotel was comfortable and had a modern fitout. Hourly charges for wi-fi (should be included) and a CRT TV in the room.
Very cute place, friendly and helpful staff. VERY conveniently located. Excellent choice! Nope!
the breakfast was the best of all the hotels i stayed at in europe! position was perfect for a tourist visiting innsbruck. very old hotel with lots of character
The breakfast was fantastic! A great selection. We enjoyed how the bathrooms were so modern in contrast to how old the building is. The beds were very comfortable. Clean. And just a cozy, great atmosphere in the Hotel. Nothing. It was fantastic. Would recommend to anyone.
Authentic feel as described. It was on the main tourist street - only downside meant that it was extremely noisy at all times of day and night.
Excelent location, great breakfest and staff. Historic and beautiful building.
Location, location, location. Right in the heart of the old town, we couldn't have picked a better place to stay. The Christmas Markets were right outside and there were wonderful restaurants right down the street.
Fatntastic central location and helpfulness of the staff.
It is very good location,just near super restaurant,not far more important museum.Clean. too old,it is always smell chip food,breakfast is terrible,
The location and above all the friendly and helpful staff everything was super
Location, location, location....very good restaurant, excellent vine cellar...staff very friendly... furniture from 70's
The location is fabulous - 50m from the Golden Dachl in the centre of Innsbruck Old town, 500m to the Hoffburg which has just reopened. Comfortable hotel, ideal for seeing Innsbruck.
very good value for costan excellent location right in the old city