Indianapolis Hoteller

Fordeler: Alexandria,Va

Ulemper: Noise on ally outside my room

Fordeler: I liked that the hotel was SO clean, the service was excellent and the breakfast was great! Overall the best hotel I've stayed in, in a long time and will only stay here from now on! -McKenzie

Fordeler: Everything. Location was amazing. The suite style room was nice. It wasn't lush as I'm accustomed to. Yet, I couldn't of asked for a friendlier staff and the housekeeping was worth more than money could buy. The hotel even had an officer in lobby during the late hours. Which was comforting.

Ulemper: I only have one complaint. The parking garage was 2 blocks away. I felt guilty asking the valet to get the car when I had forgot a few things out of it. So I went without. Also, the $27 a night was a bit much plus tipping. But, the weather was freezing, so okay... Well worth it, I guess. Problem with Priceline... Don't book to early, watch for price changes. I could of saved over $100 if I would of waited or even Just booked through hotel. ( live and learn ) I frequent Indy often, this was my first visit to this hotel. But, I will return. Location is AMAZING. And...now I know true price. You'll not be sorry. The rating for this hotel is way to low.

Fordeler: Love the tall ceilings and the brick walls

Ulemper: We woke up about 1pm to the sound of the music from the bar located next door. This went on until 3am when the bar eventually closed.

Fordeler: Atmosphere, Charm (Exposed brick and Original Beams), Friendly and Helpful Staff, Clean

Fordeler: The bar was amazing. Bartenders were extremely knowledgeable and it was a really fun atmosphere.

Ulemper: I found two used bandaids on a pillow in our room. Ruined the hotel experience for me.

Ulemper: Room smelled

Fordeler: We truly enjoyed the initial vibe walking into the hotel and seeing the colorful lamps. The artwork throughout the hotel was a bonus. Cannot wait to visit Indy again. The only downside...did not have a chance to go to the bar...next time!

Fordeler: Loved the art throughout the hotel, made it special to be there. Food and drinks were good, the room was very nice. We hope to visit again!

Fordeler: energy efficient pet friendly clean modern good location

Fordeler: The art and design elements are excellent. Staff is friendly and accommodating to guests. The popcorn and hummus at Platt 99 (bar) was good. Nice Gin selection too.

Ulemper: The first suite room I was given it had a strong mildew smell. The second room did too but just not as much so I didn't say anything. There was a water mark on the bathroom ceiling. (note: spoke with an Indy friend that was recently down there using a conference room during a heavy rain and water was coming near the windows. No doubt there's a water leak issue). The bed sheets had a tear in it and I ran out of toilet paper since the roll was low and they didn't leave a spare. The "mixology" bar is lacking the "-ology." The bartender hasn't studied much as she mixed my Tom Collins with Sprite. Just a notch above using sour mix. Went with just Gin and Tonic on the second round and got upcharged for Q Tonic. So, they hit it on the surface but miss on execution of product. The good news is it's easily correctable and I hope they do because this is a nice addition to Indianapolis.

Fordeler: Boutique feel in a business size hotel.

Fordeler: Urban feel, crisp, 2 excellent bars and outdoor terrace, hip, green, upscale, quiet but not dead, very accommodating staff, close but not in the noisy center of things. The art and furnishings are the best. I saw that a Yolk breakfast restaurant was opening on the corner. That's a great breakfast place. You can take your dog, they even have a place to walk him.

Ulemper: Getting into or out of the parking garage seems to always be a a hassle. No pool, but sometimes that's a good thing = no noisy children. I just like to know I have the option. No rooms have tubs, but they have great showers.

Fordeler: Baren var fantastisk. Bartenderne var svært kunnskapsrik og det var en virkelig morsom atmosfære.

Ulemper: Jeg fant to brukt bandaids på en pute på rommet vårt. Ødela opplevelse for meg.

Ulemper: Rommet luktet

Fordeler: Location, ammenities, free food offered

Ulemper: It was a quick trip so all went well.

Fordeler: We always try to find a Drury Inn when traveling. They are clean, upscale, and have a fantastic free breakfast. This one did not disappoint!

Fordeler: My family and I always try to stay at a Drury Inn when we travel. They are friendly and clean.

Fordeler: Clean and welcoming.

Ulemper: It was disappointing that the hotel pool did not reopen until 9am. Most places I've stayed at they reopen at 6/7.

Fordeler: Location

Ulemper: Only one restaurant within walking distance

Fordeler: Management was extremely nice and always checking to see if everything was okay. Food was great and so were the drinks, the room was always clean. Amazing service, best that I have ever received.

Ulemper: Nothing.

Fordeler: All of the above and when there are as a slight mix up with my reservation (my error) it was no big deal. They took care of it and we had a wonderful stay. This was our second stay in two weeks and we are about to make a reservation for our return trip.

Ulemper: No.

Fordeler: good location. very nice place

Ulemper: no

Fordeler: The staff was so friendly made my family real right at hime. Hotel was kept very clean from the lobby to the inside of the rooms. This hotel also provides free breakfast and dinner. Definitely a plus if you are bringing kids along. Also the location is cl

Ulemper: Of course with any hotel when you call down for towels the wait is very long unless you get them. That only happened once during our 4 day stay

Fordeler: Room was large and well kept

Ulemper: The breakfast selection could be improved upon

Fordeler: Business center. The free breakfast and dinner/drinks in the evening.

Fordeler: The staff was extremely welcoming everything was spotless the food was excellent the room was comfy and spacious what more could you ask for.

Ulemper: Foam in the hot tun seemed excessive. 🤢

Fordeler: The shuttle service picked me up at 1:30 am. Was very easy to request and driver was extremely nice. Once there I was allowed late checkout of 2pm, which allowed me adequate sleep time. Room was comfortable and clean but I have stayed at nicer Hamptons. Bed was acceptable, but I prefer rediculously soft mattresses so I am sure most people would enjoy it.

Ulemper: Paying for parking.

Fordeler: cleanliness frienliness

Ulemper: They turned off the water while I was brushing my teeth in the morning, so I could not rinse my mouth. They said the water would be off all day. As a result, I was forced to leave them a present in the toilet.

Fordeler: Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!

Fordeler: Great to be within blocks of all the activities on monument Square. All employees were very nice and accommodating.

Fordeler: We liked the friendly staff from the minute we walked into the lobby- everyone was very helpful! The hotel was within walking distance of everything we wanted to see and do! Fabulous weekend!!

Ulemper: We never did get the comfort beds to work but slept ok anyway!

Ulemper: the hotel charged my credit card for the stay when i had already been charged by the online booking service and the hotel also charged the online booking service and i have yet to get assistance resolving the matter. i talked to two different people who have told me two different things. When i asked for a copy of my receipt they sent me a blank receipt. When i checked out, i was told the total charge to my card and then told "oh, i wasn't supposed to tell you that". They had asked me to pay again, saying my credit card was declined. When i got home, my credit card statement said otherwise.

Fordeler: The staff was great. They helped us plan our night when plans were changed and they gave us amazing advice.

Ulemper: One reason I picked this hotel was to enjoy the pool and it was closed for cleaning.

Fordeler: Location

Ulemper: No parking available for guests upon check-in. We had to find a public parking lot several blocks away. Bathroom sink would not drain. When the toilet was flushed, water backed up in the sink. Bathtub faucet was very loose from wall and fixtures didn't look clean.

Fordeler: The food, particularly the oatmeal, was very good. Also, the room service and front desk staff were friendly and helpful.

Ulemper: We had to wait well into the evening (until 7 or 8nat night) for our room to be cleaned and that only happened by then because we asked. Several times. The wallpaper was peeling in the bathroom, the shower curtain smelled of mildew and there was mold in the shower

Fordeler: Staff was excellent and very helpful

Ulemper: Parking prices

Ulemper: We were given the keys to an occupied room, which turned out to be an NFL player, then left in the hallway for an hour while the hotel tried to figure out where to put us. They told us the hotel was empty from New Year's Eve the night before but seemed to have booked the only two customers to the same suite! No apologies whatsoever from the manager of the hotel after the hour and a half inconvenience of looking at three rooms before finally getting to what we paid for. We were given a credit to the hotel restaurant and when we tried to use it the bartender told us to pay the tab and the front desk would reimburse us the next day. Thought it was weird but had somewhere to be so I paid the tab. Needless to say, we didn't get a dime back of the "credit" we were supposed to receive, instead we spent $70 on a restaurant we weren't planning to go to. The customer service we experienced for a Westin was unbelievable and they did nothing to make up for all the issues. Will never stay here again.

Fordeler: Love that The Westin is pet friendly, but no dog NRD or bowls this time. Tight fit on double beds.

Fordeler: The view from our room was of downtown and from the 13th floor pretty incredible. Everything we needed was within walking distance which for us was wonderful.

Ulemper: For the cost of the room, tacking on a fee for wifi seemed much. Being in this hotel for business made conducting business difficult and the computers in the lobby were no help. I feel a bit like I paid for more than what I got out of staying in this hotel; beautiful, but pricey.

Fordeler: They upgraded us for free since it was our anniversary which was so gracious and nice!

Ulemper: the renovation finishes we not up to par, everything was sloppily done. our roon overlooked a nasty rooftop. we had to pay an additional $30 to park our own car on the premises after the room was over $150. Ridiculous and we expected a beautiful hotel. The whole lobby was under construction and it was embarrassing to have to bring my guest in to that.

Fordeler: The beds!

Ulemper: No rooftop access.

Fordeler: The location was great, and cannot be beat. The beds were comfortable and the room was spacious and comfortable!

Ulemper: Parking should either be included or discounted for those staying. We reserved a King deluxe facing the city and got 2 full size deluxe room facing air conditioning units on top of the conference center. Overall clean hotel, but for a downtown hotel for the price, it wasn't satisfactory.

Fordeler: Convenient with helpful staff. Very nice rooms. Great having a starbucks in lobby.

Ulemper: The restaurant in the hotel was a pseudo-high-end steak place, not good for travelling with kids.

Fordeler: Very Clean

Fordeler: Speedy check in

Fordeler: The hotel was located conviently and was nice and clean.

Ulemper: We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.