Hoteller i Brussel

Fordeler: Great to be so close to the Grand Place, easy to walk so many places. Excellent restaurant and services within the hotel as well as within easy walking distance. Quiet rooms. Hotel provided excellent individual services including noting my birthday from my passport and surprising me with excellent Belgian Chocolate cake unsolicited.

Fordeler: Perfect location and extremely helpful colleagues

Ulemper: The pillows were too soft, that’s the only thing I could raise .. all very perfect.

Fordeler: Excellent hotel, great staff, beautiful interiors

Ulemper: No negatives

Fordeler: Front desk staff was wonderful -- rooms were comfortable.

Ulemper: Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.

Fordeler: Location!!! Perfect and very clean rooms. Quiet, even though you in the center

Ulemper: Pillow!! Very bad pillows

Fordeler: Absolutely beautiful hotel and the attention to details was amazing. The turn down service, the assistance in getting around Brussels and just the atmosphere. It is honestly worth every cent, so close to everything and such a great room

Fordeler: Cleanliness, hospitality and comfort.

Ulemper: Good hotels always have high demand.

Fordeler: Location, cleanliness, comfortable

Ulemper: Check in experience was not up to expectations Bellman didn't help us Front desk were confused

Fordeler: Amazing hotel that exceeded our expectations. Big bed, pillows so comfortable that we have requested to find out where we can get some! Top spec rooms excellent. Step outside the lobby and you are seconds away from the main square.

Ulemper: N/A

Ulemper: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Fordeler: Nice and clean and location, as well as the staff are friendly and helpful.

Ulemper: Nil

Fordeler: Most.

Ulemper: The Internet

Fordeler: Beliggenhet

Fordeler: Staff was extremely friendly and very accommodating. Great location. Will be going back for sure.

Fordeler: I had good experience with them and staffs are friendly and helpful

Fordeler: The location is close by many attractions Breakfast is fantastic The staff at the reception is helpful and friendly

Ulemper: The front of the hotel, there is no parking to drop your luggage The window of room is small There is no view at all.

Fordeler: Friendly and helpful staff, when a few things went wrong they immediately offered to help/compensate.

Fordeler: Security issues . They give you key which can Access to room which is not yours. Staff constantly just coming to Room despite of Do not disturb -sign

Fordeler: Roomy rooms and comfy !

Ulemper: Walk in a shopping gallery... hotel lost it’s soul !

Ulemper: Too expensive for what it offers

Fordeler: Great location, away from busy area but close enough to reach grand place on foot. Good staffs, very helpful. Will consider staying at this place again next time in Brussels.

Fordeler: Breakfast was one of the highlights of my stay. The buffet was rich and varied, including Belgian specialities like fresh waffles, and of very good quality. The location is also a big plus, in the charming Sablon Square and within walking distance to the Grande Place.

Ulemper: Nothing.

Ulemper: The receptionis was make me very angry, while he promise that he will arrange to prepare early breakfast (at 4:30) in the morning, but unfortunately I didn't get this breakfast even if I paid it already. Very unprofessional for this hotel chain.

Fordeler: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Ulemper: There were no towels in the room but they brought them quickly

Fordeler: Veldig hyggelig personale i resepsjonen. Fint og nyoppusset rom.

Ulemper: Lite rom

Fordeler: Staff were happy to help, room was clean and had a nice view.

Ulemper: Nothing it was all great nothing but 5 stars!

Fordeler: Make your own Belgian waffles at breakfast -- hard to beat. Hotel with character and history, but with modern amenities and upgrades. Location second to none for EU business.

Ulemper: Old school fitness room. Good for a jogger or biker, not so great for current fitness trends, with little space to do a workout. No complimentary water, and drinking a bottle of still water from your room's fridge will cost you EUR 5.

Fordeler: Suite had recently been refurbished and included excellent facilities. It was a quieter room overlooking the rear of the hotel which I prefer. Staff at check in and out are always friendly, welcoming me back and efficient.

Ulemper: My usual complaint is the cost of the breakfast, hence I take breakfast outside the hotel.

Fordeler: - service - friendly staff - nice room

Ulemper: - kitchen closed during summer - breakfast wasn’t great

Fordeler: Location ideal for my meeting, comfortable refurbished rooms, mine located as requested at the rear which is quieter, efficient and friendly staff

Ulemper: My usual complaint about the high cost of the breakfast

Fordeler: The staff were nice and kind. Breakfast was really too good to stop eating, that was why many guests tend to stay long, maybe.

Ulemper: Using a cab or public transport is recommended for city trotters. Grand place was in walking distance "horizontally", but it's a bit too hard to walk up through the hilly area to the hotel.

Fordeler: Location: Excellent. Close to the Luxembourg train/Bus station. Staff: Outstanding, courteous, extremely helpful, friendly. Hotel: Exceeding my expectations. Quiet. The lounge, lobby, courtyard were very nice and comfortable to sit and relax and have a conversation and/or beverage. Great Job Thon Hotels!

Fordeler: location is great and staff all excellent

Fordeler: Excellent breakfast with an attentive staff, but service ends PROMPTLY at 10 on weekdays. This is an excellent alternative to the sterile cookie cutter big chain hotels! Would definitely return.

Ulemper: Nothing

Fordeler: The hotel was just perfect. Staff very polite and helpful. I got an upgrade, as it is not a busy season. The apartment was very quiet, clean with great facilities.

Fordeler: God frokost. Bra beliggenhet.

Ulemper: Måtte ut for å komme fra resepsjon til rom. Rommet hadde teppegulv overalt. Badet hadde ikke egen termostat, så enten kaldt eller varmt både i soverommet og på badet...

Ulemper: Lite trykk i dusjen. Veldig lite varmtvann på kvelden og om morgenen

Fordeler: Det var sentralt kunne gå til det meste

Ulemper: Litt små rom

Fordeler: the hotel was great. It was modern and very comfortable. The breakfast was very good with many options. The staff was wonderful, very friendly and helpful. We really enjoyed the location which was close to the central train station. We highly recommend the hotel, it was tremendous.

Ulemper: I liked everything.

Fordeler: The bed is very comfortable, and the hotel os so quiet!

Fordeler: The room was comfortable and the staff friendly. The hotel lobby was lively because of the bar and there were always staff available to answer questions. The courtyard area is quite beautiful. The hotel is located within walking distance to Brussels Central Station and to Grand Place and shops and restaurants in that area.

Ulemper: Although centrally located, Rue Royal is isolated at night.

Fordeler: Alt var over forventninger, det eneste som manglet er parkering.

Ulemper: At hotelet ikke har egne parkering hvor man kan sette bilen uten stress.

Ulemper: Didn’t know how to put on TV

Fordeler: Very good facilities and nice staff

Ulemper: The room was somewhat noisy due to its location towards the street

Fordeler: Great location, Internal yard with a fountain

Ulemper: Room too small

Fordeler: Position. The Greek Receptionist was very helpful and polite.

Ulemper: Everything was fine

Fordeler: Excellent location and very friendly staff. The lounge is beautiful and cosy.

Ulemper: No wardrobe and no safe in the room.

Fordeler: The beautiful lobby, fantastic breakfast and location.

Ulemper: Rooms..... Too small. No room for luggage, no closets. Practically we had walk over everything to function.

Fordeler: Great location!

Fordeler: Greta location, clean and quiet rooms. Nice breakfast

Ulemper: Too expensive over €200 for 1 night! Plus the staff in the restaurant in the evening were very slow, the vegetarian options very limited and dinner was also too expensive.

Fordeler: The breakfast is amazing and the location is perfect, some minutes walking from the city centre.

Ulemper: I liked everything. It was a nice experience.

Fordeler: New hotel with practical and modern decoration. Located just next to a metro station taking you to the city centre.

Ulemper: A warmer welcome would have been be nice. People at reception sometimes do not even bother to say hello. They are efficient though.

Fordeler: many choices, food and drinks, everything was good!

Ulemper: Labyrinth in entrance.

Fordeler: Variety of food in the buffet

Ulemper: Nothing

Fordeler: Excellent location close to Metro and train station. Staff all very friendly and multilingual.

Ulemper: Nothing

Fordeler: Very silent and spacious room. Comfortable beds and attentive staff!

Ulemper: Location is far from center, but the subway is just around the corner.

Fordeler: Location, comfort style

Ulemper: Water pressure in the shower

Fordeler: lå sentralt pen design på interiør nespressomaskin på rommet praktisk med mulighet til å lade mobil pga. glemt egen ladekabel

Ulemper: Resepsjonen var ikke imøtekommende når feil i bestillingen ble avdekket. Fikk også inntrykk at vi fikk dårligere service pga av at vi hadde benyttet booking.com. for å bestille. Sengen var hard og ukomfortabel.

Fordeler: Almost everything, especially green values!

Ulemper: Location

Fordeler: Frokosten var utrolig bra! Så mye god og sunn mat! Folka i resepsjonen var veldig hyggelige!

Ulemper: Det eneste som var synd var den ufattelig sure dama som sto ved døren og skulle ta imot betaling for frokosten. Hun var så uhøfflig og lite hyggelig at hele frokosten og min opplevelse av hotellet ble ødelagt. Jeg skjønte ikke hva hun mente når hun skulle ha visa kortet mitt, så det dro hun utcav hånden min. Jeg så unnskyld, og hun svarte ikke. Fordi jeg misforsto når jeg egentlig skulle trykke pin kode, dro jeg ut kortet istedet. Hun stønnet og himlet med øynene. Jeg sa igjen unnskyld og følte meg skikkelig dum. Hun sa ikke et ord tilbake. Kjenner ennå på den dårlige følelsen hun ga meg. Prisen for hotellet ble 100 kr dyrere enn det som sto oppgitt når jeg bestilte.

Fordeler: Everything, couldn’t find anything bad to say. Room was wonderful, so nice to have an iron and coffee machine. Very quiet, slept well. Breakfast was delicious with plenty of choice. Staff friendly and attentive

Ulemper: Nothing

Fordeler: as usual,, as a returning client,, just love everything about the hotel,,

Ulemper: the only thing i might say as negative is the warm drinks in the room,, you need to put more cream and coffee by it side,, think of the heavy coffee drinkers :D

Fordeler: The hospitality and extremely helpfull staff. It was a very pleasant weekend. Thank you Marriott Brussels Team.

Fordeler: Great breakfast, wonderful staff.

Ulemper: -

Fordeler: Great hotel. Everything in the hotel was perfect. Was very clean

Ulemper: The location was good but not the best

Fordeler: We stayed for one night, although it was a short distance away from all the tourist attractions, we found it only a short walk and ideally located near to a metro station. Breakfast was wonderful with varied amount of food available. It was the weekend and the hotel was quiet, which was ideal for us.

Fordeler: one of the best hotel around,, super clean,, room is big and quiet, that giant tv is a killer,, im a returning client and i can never stop talking about your hotel to people looking for hotels .

Fordeler: Location, room, cleanliness, helpful staff...

Ulemper: Liked everything

Fordeler: Great food great service !!!!

Ulemper: My stay was short :)

Fordeler: Room, staff, location...the beers..all awesome

Ulemper: Breakfast is overpriced and mediocre. The only highlight was the waffel machine

Fordeler: The staff was friendly, the room was super clean and the location was perfect.

Ulemper: The pillows, which seemed very comfortable but they weren't that good. I woke up with some neck pain.

Ulemper: lack of ironing machine in the room

Fordeler: Moderne rom, stort bad, rent og delikat. Kjempegod frokost! Veldig bra beliggenhet, sentralt. Grei pris.

Ulemper: Alt var bra!

Fordeler: Excellent location, very comfy and clean room, very good air conditioning options in the room, free coffee and tea, gym has everything you need and is properly equipped. Perfectly silent for the location

Ulemper: The view was into an offive building max 5 meters across from the hotel and you have to always keep the curtains closed if you want any privacy

Fordeler: Nice hotel. Located in central Brussels. Very good breakfast. I would definitely recommend!

Ulemper: n/a

Fordeler: Clean, great location, simple and tasteful design, terrific staff!

Ulemper: All good

Fordeler: Proximity to the central train station was perfect for me. Also close to several tram lines. The room was comfortable. I had a defective shower head but they fixed it almost immediately when I reported it. I enjoyed the breakfast and the sitting area. I’d definitely stay here again, especially if I’m taking the train to other cities.

Ulemper: The immediate neighborhood around the hotel is a bit bland, but there is plenty to see just a couple of blocks away.

Fordeler: Location is amazing - just stone throw away from central station. Also, its relatively quiet at night! So, good choice for business! It's also good if you are traveling for holiday - at least you can get some nice peaceful rest!

Ulemper: Nothing!

Fordeler: 1-Central Location “Close To The Main Landmarks” 2-The Breakfast Buffet Has A Wide Range Of Choices 3-Super Helpful Staff

Ulemper: The main aspect of a successful hotel is the housekeeping department. The housekeeping is not equally valuable as the other departments in this hotel. However, once you call the reception will be solved withink a blink of an eye

Fordeler: The room is clean and large, the bed is very comfortable, just 5 minutes’ walk from the train station and the city center

Fordeler: Excellent location, big spacious rooms, very good breakfast and helpful staff.

Fordeler: Stort og flott rom, veldig god og hyggelig service, hjelpsomt personale.

Ulemper: Utsikten

Fordeler: Good breakfast with gluten free option. The receptionist MR YOUNIS was execeptinal

Ulemper: The furnature was old and very old outdated style

Fordeler: Staff went to great lengths to make our stay special. Parking garage, as the new (August ‘19) parking meters in the street do not accept foreign bank cards.

Ulemper: We chose the hotel for its restaurant, only to find out that it had minimal service during our stay. Fortunately, there is an excellent restaurant at 50 meters (Odette en Ville), reservation recommended.

Fordeler: The location, staff were friendly, coffe machine at room is amaizing, gym was quite good for this price.

Ulemper: Only concern, i didnt add breakfast as i thought 30 EUR is too much specilay during weekend as i can have nice breakfast outisde hotel for same or less.

Fordeler: Great location. Staff is friendly.

Ulemper: I just spent one night in this hotel and I was on my own. I have been leaving in Brussels for over 20 years and I've passed by this hotel hundreds times but never stayed there so this time I decided to book a night at Le Chatelain. I know it's a 5 stars hotel so I was expecting a 5 stars room. It was a tiny one (which wouldn't have bothered me eventually) located on the 3rd floor and the view from the window was awful a depressing (a dirty grey wall at short distance). See picture attached. I cannot stand air conditioning so I switched it off but a kind of fan noise was still there...and it stayed with me all night, I could hardly sleep a couple of hours. No way to turn it off! I guess it was the bathroom ventilation. The bathroom was also tiny and the pullout shower head located in the bathtub didn't stay properly in place-straight-so I had to hold it in my hands while showering to avoid water going all over the bathroom. I had one nail broken and was looking for a nail file but there wasn't any. No body lotion either! The bathroom bin didn't open with the pedal so I had to open it manually. I always appreciate a chamomile tea or tisane before sleeping but the coffee station only contained 2 teabags, no caffeine-free infusion at all. In a 5 stars hotel you should not experience all this so I was extremely disappointed and won't return to Le Chatelain.

Fordeler: Location, cleanliness and overall it is a good hotel. l

Ulemper: acks charging USB ports in room. Light over the bad tub/shower could add to the qulaity of experience. Some staff seem to still be in training. Some mistakes wth orders at lounge: forgot some things nad/or did not listen carefully and so the order never came. A little pricey, in my opinion. Male manager at lounge on Tuesday evening around 10pm was not very engaging, a little short in his replies to questions and did not smile.

Fordeler: Confort

Ulemper: Small breakfast room

Fordeler: Good location. Great breakfast. Room is comfortable.

Ulemper: Some of the breakfast restaurant staff did not speak French and did not know how to wait tables.

Fordeler: Breakfast was lovely

Fordeler: Great bed. Nice room. Service e from front desk really good.

Fordeler: Staff here super amazing and helpful, normally you ask first for a help but in this hotel they will come and ask guide and even make sure you have it right Specious room with nice garden views Excellent breakfast, they brought our early breakfast in room in Avery romantic way Location super near attractions and lots of shops and carefour I spend many times in Brussels different hotels but this one touch my heart Thanks to Mr younees and other Phillipino helpful staff and all front desk Thanks ( room 108 )

Ulemper: Short stay

Fordeler: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Ulemper: The dinner I ordered in room service was not a good taste for me.

Fordeler: Lekkert innredd med vakre farger. Tiltalende.

Ulemper: ingenting

Fordeler: Great location, helpfull staff nice breakfast

Ulemper: Beautiful room. Complimentary drinks

Fordeler: The sauna on 23 floor is amazing for relaxation. Rooms are big and very clean, the view to the city was amazing. Staff helped us with all requests

Ulemper: Hotel Parking is too overpriced, for 24 h we paid 66 euros. For Europe is very expensive. And underground parking near by the hotel costs 18 euros per 24 h/ outside parking 12 euros

Fordeler: Cleaning problems definately

Fordeler: If it is good enough for Obama.....

Ulemper: Great if you need to be in this part of town but it is a long climb back from the Centre

Fordeler: Lovely room, amazing view, comfy bed, great sauna, great location!

Ulemper: A female staff member was very grumpy with us when we asked her if we could have our shower gel replaced by housekeeping while we were out- she disappeared off without saying anything then came back and gave us two small bottles of a different brand to take up ourselves, instead of sending housekeeping as we'd requested. She then got annoyed when we said we were on our way out, so could she just send housekeeping up to do it? When we got back.... it hadn't been done, so we had to ask reception again. When we checked in on the Saturday evening, we were told by the check-in guy on reception that breakfast was until 12pm. We weren't warned that this was on Sundays only. We even responded "that's an amazing perk - is that every day? We have never been to a hotel that does it until so late before" and the check-in guy agreed. When we got to the breakfast room at 11:30am on the Monday morning, the breakfast stuff had long gone, and we were told by staff that breakfast was only until 10:30am on weekdays. So we missed breakfast that day! Not great service from the check-in guy, considering the price we had paid for the room, you expect breakfast, and not to be misinformed!

Fordeler: The location was great, in a shopping area

Ulemper: Bathroom floor gets wet when you take a shower

Fordeler: The hotel was very beautiful and stylish!

Ulemper: The showers in the spa didn’t give cold water to cool down after the hot sauna.

Fordeler: Great location

Ulemper: Very poor breakfast

Fordeler: The bed was comfortable, the temperature in the room is easily regulated, the room is well sound-proofed, so it is quiet at night. We had a corner room and the view is really nice. The light controls and the curtain controls are automated and can be manipulated with a push of a button. The location is great for shopping, walking to local attractions, and as a starting point to almost anywhere. I might or might not stay again - the negatives are not terrible, in the grand scheme of things.

Ulemper: The shower enclosure is not well designed and the water constantly goes over the lip of a very shallow shower pan - even if you try to stand up against the wall, only shower with the handheld shower, etc. So we couldn't enjoy the rainfall shower head which was huge and lovely because then you essentially have a lake in your bathroom. For the most part we had a soggy towel on the floor near the shower at all hours. Also the toilet is separated from the rest of the room with just glass so privacy or soundproofing there does not exist, and given that it is a European -sized room, if one of you is up to use the bathroom at night, it is impossible for the other to stay asleep as it is an echo chamber. The breakfast is severely overpriced for the options available and/or service provided - at least one of them needs to improve. Even though we travel a lot, still for a tourist from the US it is quite surprising - for 28 Euro per person I would want something more lavish in terms of food variety or much better service - waiters pouring your coffee or tea instead of you wresting with the automatic machines - something.

Fordeler: The hotel seems to be renovated recently. Rooms & Bathrooms are clean. Rooms are fully automated. Wifi is free and fast. There are so many elevators, We never waited for one.

Ulemper: Hotel management is really bad. My booking was for a certain number of nights. And it was a Free-Cancellation booking. I decided to leave after 2 nights and I was told I can't. They claim that once I've checked in, I can not change the number of nights. They also claim that this their policy. After checking out, I read their policy and it doesn't mention anything of this sort. Sorry for my bad review. But they wouldn't even try to help.

Fordeler: The staff was very professional and they make everything to make you comfortable I truly recommand this hotel

Ulemper: Nothing

Fordeler: Location is superb. room decoration and bathroom very nice. Staff is helpful and nice.

Fordeler: Excellent service and location!

Fordeler: Excellent bedding. Spacious room. Safe neighborhood. True 5 star property with courteous knowledgeable staff and concierge are Relais with double keys designation. Many good dining restaurants within walking distances.

Fordeler: Great breakfast

Ulemper: The elevators were half broken and we couldn’t get a good signal on any of the tv channels. When we went to aspire for a spa time they didn’t tell us they had water gymnastics on, which really ruined an hour of our stay at the spa. They should have informed us about It beforehand.

Fordeler: Good location and great service from all the staff

Ulemper: States it is soundproof but next door TV kept us awake till 1am as Nd then I complained

Fordeler: Perfect location. Very spacious room.

Ulemper: More selections in the room service menu are needed.

Fordeler: Room with balcony was a plus. Also entrance from garage was handy.

Ulemper: Carpet wasn't clean when checking in.

Fordeler: Alt var veldig bra! Fikk oppgradert rommet grunnet manglende dobbelseng. Betjeningen hjalp og guidet oss til rommet da vi ankom og fikk god forklaring på hvordan ting fungerte, hva som var inkludert i prisen og hva som kostet ekstra. Ønsker du et sted i Brussel som er ekslusivt/luksuriøst så er dette hotellet å velge. Prøvde ulike 5-stjernershotell i brussel og ingen kunne leve opp til dette hotellet.

Fordeler: Location

Ulemper: Everything was average. Service, facilities...not worth the money.

Fordeler: Breakfast was very good even it was not included in the room price in m-y case, but good quality and selection .

Ulemper: The hotel looks a little outdated and the carpets in all the areas probably need to be replaced

Fordeler: Spacious Clean The location

Ulemper: Nothing

Fordeler: Our stay at Tangla was extremely enjoyable, with the highlights being the gym, pool and sauna that was available. The room was beautiful, comfortable, and much more nicely laid out and directed than equivalent hotel rooms. The bathroom and toilet were separate, and the rainfall shower was particularly nice. The staff were also super helpful, answering the few questions we had, and assisting us when needed.

Ulemper: The only thing I would consider a downside is that the hotel is located quite far from the city centre. It's not a deal breaker as the metro and bus stops are a relatively short walk from the hotel, but just something you should be aware of.

Fordeler: I love this hotel, everything is good!

Fordeler: The fruit in the room was much appreciated.

Ulemper: Room was expensive but a lot of rooms were already taken due to an event nearby.

Fordeler: nice and comfortable

Fordeler: Property seems new and well maintained! Surprised by quality of Gym and Indoor Pool. The rooms were very neat and spacious! It was a comfortable hotel! Honestly I would say it is one of the only hotels I would stay in during my future stays in Belgium.

Ulemper: Breakfast and lunch Buffet is not the best! I heard the Gastronomic Chinese Restaurant is good so will try next time!

Fordeler: Feelt like a spa. I was amazed by all the ways you could adjust the lightjing in the room to fit your mood. I was grateful to discover an iron and an ironing board.

Ulemper: Nothing really.

Fordeler: The breakfast was good. For a relativly inexpensive hotel all was fine and reasonable.

Ulemper: Close but yet far...nothing is really walking distance. SO if you have business in the area or have transprt at hand then hotel is a good choice.

Fordeler: Modern spacious hotel with an outstanding swimming pool and sauna. Nice breakfast as well. Well sound proofed so really quiet as well!

Ulemper: Nothing!

Fordeler: Very nice hotel .very clean good breakfast .

Ulemper: Bed mattress a bit hard for us .

Fordeler: I love everything to be honest, This place is my escape place I often go back to this hotel because of the staff and the facilities and the rooms are just exceptional. the staff makes you feel like royalties I love that ! I will keep coming back as often as I can ;-)

Ulemper: I can't say there is anything I didn't like. everything is just too perfect. But I wish that we could have a discount card for people that comes this often.

Fordeler: Nice design of the rooms and quiet. The breakfast was great.

Ulemper: The bad was not so clean and the water didn't drain properly.

Ulemper: Wonderful staff Very helpful Special thank to Sabri who was excellent in all means

Fordeler: Clean, close to the center, friendly and helpful staff - everything was great. Very recommendable place to stay

Fordeler: Practical location, beautiful room, sauna and steamroom, friedly staff, good matrass, quietness

Ulemper: almost everything was enjoyable. but the wifi connection is up for improvement

Fordeler: Clean, nice comfortable bed and pillows, spacious

Ulemper: I had gone over for an operation and had booked and pairs for a car service that I was told the hotel would sort out. When I asked for this serious they told me there was no cars and shrugged his shoulders. And I was left to walk to to euro star which wasn’t to far but after having the op was left in a lot of pain. Apart from this the hotel was nice. And the other staff where more than helpful.

Fordeler: Excellent in every respect.

Fordeler: Breakfast was great. Comfortable rooms

Ulemper: bathroom floor need sweep A shower curtain is needed since you can see through from bedroom.

Fordeler: Superb hotel situated in the Arabic area of town, 15 minutes walk from all the tourist area. Staff were fabulous, speaking 5 languages that I could pick up. Secure underground parking under the hotel. Breakfast was everything and a bit more. Delicious.

Ulemper: Nothing

Fordeler: Just a short walk from the Eurostar train station. Despite arriving after midnight, I managed to get a good night's sleep before an early start the following day.

Ulemper: The WiFi wasn’t very good I had to keep signing in every time I was using my phone :/

Ulemper: Dyrt men typisk euro prissetting

Fordeler: Det var et utmerket hotell. Rent, stille. God beliggenhet, god sttaff.

Ulemper: Ingenting

Fordeler: the bed, slippers, toiletries, the staff

Fordeler: Location is excellent, in square with many restaurants and bars, but also very close to EU institutions in particular. Staff very attentive and efficient. Rooms a reasonable size. Breakfast good.

Ulemper: Shower located in bath rather than separate. Bed not very comfortable as too much padding over mattress and duvet too heavy in warm weather. No mini bar in room.

Fordeler: 1040 dinner was great although expensive as to be expected. The hotel offers a number of tolietries including a shaving kit. Bed was soft due to a foam insert. Allowed us to upgrade to luxury room. Offered luggage storage was our room was being readied. Soundproof. Great black out curtains.

Ulemper: Breakfast flavor/quality isn’t what you would expect for one hotel of this quality.

Fordeler: Super comfortable bed

Ulemper: Our whole experience was excellent

Fordeler: Luxurious, friendly staff, comfy and clean. Love the fitness room and hammam spa

Fordeler: Facilities are quite good, convenient location, excellent breakfast

Ulemper: the staff are not that friendly, as a five star hotel, I also heard a complaint from an old lady the time I was about to check in

Fordeler: I‘d like the flair and also the comfort their

Ulemper: —

Fordeler: Sentralt og stille i EU området

Fordeler: Very comfortable, spacious room & I liked the Nespresso machine

Fordeler: Excellent location at the Brussels Administrative area. Good breakfast and excellent facilities

Ulemper: Rommet var for varmt om natten. Fikk ikke stilt ned temperaturen i rommet!

Fordeler: A modern recently (common areas) renovated hotel. Good onsite restaurant. All staff are very helpful. Clean hotel.

Ulemper: Nothing particular.

Fordeler: Sentralt, men føles litt nedslitt.

Ulemper: Hotellet viser slitasje. Ikke ett ferie sted, føles enda mer som ett sted for forretningskonferanser.

Fordeler: Bra beliggenhet. God frokost som var inkludert.

Ulemper: Høye priser og vindu. Ødelagte kaffetrakter. Windows ikke åpnet. Lavt vanntrykk i dusjen. Formell vanskelig ark.

Fordeler: Spacious, well served, clean, centrally located

Fordeler: Location. Staff . Suite size

Fordeler: Room was very nice and modern.

Ulemper: Maid service. Even though I left the please make up room sign on the door at 7:30 am, when I returned 8 hours later, it still hadnt been touched.

Fordeler: Location was great for both walking and using the metro. The staff was pleasant and helpful at all times. The lobby is lovely. The bed was comfy and the hotel itself was quiet. Room size is very good. The staff provided a nice fan for our room.

Ulemper: Our room (3rd floor) was facing the shopping street and was incredibly loud on some nights, well into the early morning. There is AC but it was too cold outside to use so it only put out hot air. Opening the window to get fresh air was not an option at times because of the noise.

Fordeler: Some members of the staff really tried to accommodate our needs. One of them seek out and found a yogurt at 10:00 in the evening for our little son. This has been really appreciated

Ulemper: Even though we mentioned the time of our arrival, our room was not ready. So we left our baggage and walked around the city returning in the evening. We go to our room and see that they have offered us a twin bed room, instead of a single double one, even though we have been very explicit on this in the time of booking. This was really important to us, since we intended to sleep our two years old son in the bed, and with a twin bed there is the danger to fall in between. We notified immediately the reception on this, and they told us that all rooms were occupied at the moment. So we asked for a baby cot. Indeed, they bring us one, but it was broken. Moreover, they did not bring a blanket for the baby cot, and when we asked for one they brought only the blanket, but no linen. The next day the management indeed apologised, and brought us a proper baby cot, but we had a difficult night already. In addition, the cleaning of the bathroom was not always perfect. Once the inside of the trash bin was left outside (even though I have to note that it was fortunately clean). The area of the hotel is quite near the centre, but after dark it becomes a little dangerous, not too much, but enough to be a little preoccupied, especially if you carry a a baby. Overall, we have been rather dissatisfied with our 3 nights stay there, especially given the price paid (more than 150€ per night). One would expect a much more professional job from a 4 star hotel. Some members of the staff were indeed genuinely hospitable, but other were just rude. The organisational problems that we have encountered were in my experience just unacceptable. Overall, I would recommend a different option. With that amount of money one can find something definitely better.

Fordeler: Excellent service. Approachable and kind staff.

Ulemper: I had to call the front desk for the breakfast form every night...and they give me what i asked but there were extra food like cheese cuts, fruits, nuts etc..that i didn't ask. Such a waste. Got disappointed for that since its a 4star hotel.

Fordeler: Great location for sightseeing and shoping. Nice and friendly staff. Very good breakfast.

Ulemper: Not good enough sound proof windows in the street view rooms.

Ulemper: The water in the bathroom was not hot enough.I was cold after a shower

Fordeler: Almost all was great.

Ulemper: Surprisingly very bad WiFi internet. Pillows could be more comfortable

Fordeler: The location. Staff very kind.

Ulemper: Someone in an other room listened to music in the middle of the night....I could hear the lyrics of the songs.... The staff was understanding and made the necessary.

Fordeler: We liked the location being close to tourist attractions. We also enjoyed very much the rooftop breakfast. Room was small but it was fine.

Ulemper: Our room was uncomfortably hot. It was mid-April. Front desk staff explained their air conditioning system had not been in summer setting yet. Hot air was blowing in the vent. When we opened the windows, it was so noisy with drunk people going home.

Ulemper: The room was super small and there wasn't any designated place to keep your suitcase. Shower cubical was tiny.

Fordeler: Amazing all the Room amazing

Ulemper: Location and service staff breakfast Wonderful. Perfect

Fordeler: Very convenient for all our moves

Ulemper: Price of breakfast instead of us going out for a really good breakfast for more than half the hotel price

Fordeler: Room size Room amenities Breakfast

Fordeler: The stuff was helpful and kind. We just leave our postcards on the reception and they said they will take care about it. We get the room Nr.62 and it was just perfect on the top of the hotel (6th floor). Was big and and comfortable with private sauna and terrace. In the room we had everything what we needed: iron, ironing board, hairdryer, coffee machine with capsules.....

Ulemper: The hotel is in the city center, but Brussels city center is really big and from the Grand Place is around 30-40 min walking. ...but anyway the hotel is perfect!

Fordeler: Staff was above all helpful, accessible, attentive. A real professional team, from the kitchen to the front desk to cleaning crew. Location ended up being better than we thought, between the Grand Place in one direction and EU/Museum hub in the other. Easy 7 min walk to the metro.

Ulemper: No drawers! Staying for a week, we wanted to unpack into the closet and drawers. The bed-side tables could have had drawers, and it would have been easier to organize our belongings. We also wanted the room in the photo and thought we'd gotten that room, a combination of modern-old world European decor. We got just a typical, any-hotel styled room.

Fordeler: Great location, nice menu, very big and comfortable rooms

Ulemper: Loud ventilation system in my room

Fordeler: Very clean. Good Location. Nice welcome when we arrived to Check-In. Our Room was very nice. We used the restaurant one night...food was good but service was slow...we weren’t in a rush, so it was fine.

Ulemper: Everything was nice but the room Needs another waste basket near the desk...we had to keep going into the Bathroom and Shower Room to throw anything out. Also, in the Bathroom there was no place to hang the hand towel...there was a Small Hook to the right side but like under the sink... towel kept falling. We used the shelf instead - No Biggie.

Fordeler: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Ulemper: The arrangement of having the shower in the bathtub is a bit cumbersome

Fordeler: Great location. Very helpful staff at the front desk. They allowed an early check in. Flavored water and hot beverages at the reception was a nice touch.

Ulemper: There was some renovation work at the time we stayed, but it was not an issue.

Fordeler: The location was good and the hotel has enough facilities.

Ulemper: We found a cockroach on the couch, but they replaced our room very easily and quickly.

Fordeler: Lovely staff and lobby area with a modern gym.

Ulemper: Bathrooms don't match the rest of the property design, clearly a hotel that has been taken over but not invested in too much.

Ulemper: At det ikkje var basseng men kunne få betale 25 euro mer så kunne eg bare på et Anna hotel rett på siden men synes ikkje vi. Skal bet extra for. Noe sånt

Fordeler: Personalet var vennlige og ivrige etter å gi råd om steder å besøke, ting å gjøre, osv. Rommet var veldig fint og veldig rent. Frokost var fantastisk og hadde noe for alle ... mye variasjon. Vi nøt virkelig oppholdet vårt.

Ulemper: Elsket at det er nær flyplassen, men det var litt vanskelig å komme til selv å bruke gps.

Fordeler: We are a family of 5 (children 8, 6 and 9 months). Beautiful kept hotel with a very nice garden around it. the kids loved their breakfast. minutes drive to BRU airport. The hotel agreed that we will be all in one room - which was nice of them but a mistake on our behalf.

Ulemper: Parking costs 20 Euro per day! but there was no problem parking on the street for free.

Fordeler: Very nice hotel ; the family room was large and luxurious. Great buffet in the morning. Exceptional location close to the airport.

Ulemper: A little cold in the room.

Fordeler: Crowne Plaza is situated very close to the airport, only minutes away. There is plenty of parking space available.

Ulemper: Parking is rather expensive, even if you only park your car for a couple of hours you have to pay the daily rate of 25 euros

Ulemper: Treated bad

Fordeler: Great hotel nearby Brussels airport with free shuttle

Fordeler: the room was great. Lots of space and the bathroom was awesome.

Ulemper: Both times I ordered room service the staff forgot my drink. I had to wait for my wine and morning coffee. Plus when the staff dropped off my breakfast he didn't bother to take the dirty plates from the night before. He just pushed them aside

Fordeler: The room was quiet.

Ulemper: Cost of breakfast.

Fordeler: Very clean, nice staff

Ulemper: No warning that to park your car in their car park puts another 15 to 20% on your room rate. It’s a cheap trick and not appreciated

Fordeler: Good facilities nice rooms

Ulemper: Twice had housekeeping come into room, once while sleeping other time in the bathroom, second time no one knocked

Ulemper: I had made a booking online and had made an error in the date. 10 minutes after the booking I called the hotel to ask them if they could move my reservation to the correct date, at a new tariff if applicable. They refused! So I lost the money. It goes without saying that for my new booking at the correct date, I opted for a different hotel. I really think it was very uncommercial from the hotel's end!

Fordeler: Location can't be beat. Restaurant was closed when we tried to use it due to a flight cancellation, we were turned away by the restaurant staff. Told they couldn't accommodate us, but the lounge could. Was frustrating as we were travelling with our son and didn't feel a lounge atmosphere would be appropriate. In morning, staff was already cleaning up buffet a good 45 minutes prior to end of service. I think the hotel itself is good, however the restaurant staff need some training in hospitality.