Hoteller i Brussel

Fordeler: Amazing staff and location

Fordeler: Front desk staff was wonderful -- rooms were comfortable.

Ulemper: Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.

Fordeler: Perfect location, just off the "grande place", in the heart of Brussels. Staff was very friendly, arrived by car, valet took over car, luggage was transported ...friendly reception. Quality of the bed was very good, soundproof windows so almost no noise despite being downtown Brussels.

Ulemper: The bathroom was not up to standards, straight forward ugly, shower could not be closed completely so water ran out causing flood on the floor. Bar personal was minding their own business, saw a man sitting there for 20 minutes without being waitered despite his trying to get attention.

Fordeler: Perfect location, very hospitable staff.

Ulemper: All was wonderfull.

Ulemper: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Fordeler: Very comfortable room. Very helpful staff.

Ulemper: N/A

Fordeler: Great location and service was very attentive. Breakfast was a little expensive but convenient. Bar lounge area was very nice. Highly recommend this hotel.

Fordeler: Beliggenhet

Ulemper: The pictures of the Superior Room absolutely did not match the chamber-size room I got.

Ulemper: Bed was worn out. The pillows were uncomfortable - stiff, small. Air conditioning during the night was noisy. Walls thin and could hear people next door walking since the floor was wooden.

Ulemper: hotel did not answer to my emails and questions.

Fordeler: Location was fine. Building was clean and in a good area. Room was very space efficient. The housecleaning crew was great and went above and beyond when we were in a rush and left the room a mess.

Ulemper: The toilet could have been cleaned better from the previous resident of the room. Beyond that the breakfast buffet is a little overpriced, I would have purchased had the price been more agreeable. Beyond that it was a great experience.

Fordeler: clean, nice interieur, good shower, kind staff, bag storage, bath robes and slippers in hotel, water boiler and nespresso in room

Ulemper: - not enough staff, we had to wait long to get our bags - leakage of water boiler in the room - no refilling of the coffee in room - expensive breakfast

Fordeler: Deilig, men litt kostbar frukost. Stor og myk seng. Deilig rom og fantastisk beliggenhet

Fordeler: Sentral beliggenhet, mulighet for parkering i samme bygg, moderne og nyoppusset

Ulemper: Da vi kom var det veiarbeider som sperret hoved adkomstvei. Dette burde de ha informert om på forhånd. Veldig vanskelig å finne hotellet med bil. Gulvet på rommet virket sandete, ikke vasket?

Fordeler: Very spacious rooms, large bathrooms, EXCELLENT location!! We loved the king size bed which was not easy to find in hotels in this area. Loved this property. It really was great value for our money. Highly recommended! The staff were very accommodating and helpful whenever we needed anything. They allowed us to have a late check out which was also great.

Ulemper: Nothing. I liked everything.

Fordeler: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Ulemper: There were no towels in the room but they brought them quickly

Fordeler: Veldig hyggelig personale i resepsjonen. Fint og nyoppusset rom.

Ulemper: Lite rom

Fordeler: They make every effort to exceed expectations.

Fordeler: The location, the garden.

Ulemper: The front desk service was not constant: some staff very helpful and kind, some less or even uninspired.

Fordeler: Could have been more water pressure from the shower

Ulemper: Shower pressure

Fordeler: Nydelige rom, flott nede i resepsjonen, behagelig personale og veldig serviceminded

Ulemper: Ingen ting egentlig.

Fordeler: Very friendly helpful staff, very clean room

Ulemper: Breakfast is VERY expensive (not taken). Pillow was very large (thick) - would be better to have 2 thinner ones for those that want thick pillows

Ulemper: Staff was not helpful, beds were old and not comfortable at all (had two rooms to try since the first one had brown water in the bathroom since it wasn't used for a long time).

Fordeler: Comfortable and it works. Good restaurant

Ulemper: Shower wasn’t the best. Arranged late checkout and then desk manager queried it on checkout!?

Fordeler: Great breakfast, super friendly staff, loved my stay

Fordeler: God frokost. Bra beliggenhet.

Ulemper: Måtte ut for å komme fra resepsjon til rom. Rommet hadde teppegulv overalt. Badet hadde ikke egen termostat, så enten kaldt eller varmt både i soverommet og på badet...

Fordeler: english style, well renovated, good rooms parking in center of brussels

Ulemper: availability of people on the bar & restaurant not soo many receptionists available

Fordeler: We thoroughly enjoyed our stay of three nights at the Stanhope. It was a convenient location for walking Brussels, and enhanced time there. The staff was great and accomodating of our needs. We loved our room which was spacious and nicely appointed.

Ulemper: The only semi-negative thing I can say, is that the bed was quite soft, which was not good for someone with a bad back like me. Also, we asked to have some food heated up, and they said that they would send someone to take care of this for us. They forgot, and we had to call a second time.

Fordeler: Rommet har alt du trenger, inkl vannkoker, kaffemaskin og strykebrett. Friske farger i hele hotellet. Utmerket restaurant og topp frokost - inkludert belgisk sjokolade!

Ulemper: Litt harde senger

Fordeler: Cozy room and good breakfast.

Fordeler: God ventilasjon på rommet.

Ulemper: Wi-Fi var treg.

Fordeler: Frokosten var utrolig bra! Så mye god og sunn mat! Folka i resepsjonen var veldig hyggelige!

Ulemper: Det eneste som var synd var den ufattelig sure dama som sto ved døren og skulle ta imot betaling for frokosten. Hun var så uhøfflig og lite hyggelig at hele frokosten og min opplevelse av hotellet ble ødelagt. Jeg skjønte ikke hva hun mente når hun skulle ha visa kortet mitt, så det dro hun utcav hånden min. Jeg så unnskyld, og hun svarte ikke. Fordi jeg misforsto når jeg egentlig skulle trykke pin kode, dro jeg ut kortet istedet. Hun stønnet og himlet med øynene. Jeg sa igjen unnskyld og følte meg skikkelig dum. Hun sa ikke et ord tilbake. Kjenner ennå på den dårlige følelsen hun ga meg. Prisen for hotellet ble 100 kr dyrere enn det som sto oppgitt når jeg bestilte.

Fordeler: Ordered room service and although it took longer than I had hoped, they did apologise and it was excellent food.

Fordeler: Very convenient location for work with EU. Nice clean spacious rooms with all needed amenities. Iron board and iron is a plus.

Ulemper: The pillows were too soft. I was not able to sleep well because of it. I asked the reception for a more firm pillow but it was not provided. This was really uncomfortable and though I find the hotel extremely good might not choose it on my next trip unless adequate pilloare guaranteed.

Fordeler: In general everything else was cool. Breakfast was awesome with waffles, pancakes and fresh bakery. The hotel stands in the quiet place and close to the city center.

Ulemper: Didn't like that they give small plastic bottles with shower gel and shampoo everyday instead of placing big dispensers in rooms. First of all it isn't really ecological. And sometimes one bottle is not enough for two people.

Fordeler: Perfect location , clean room !

Fordeler: Common areas at street level are nice.

Ulemper: Too dark in the room and hallways. Breakfast was expensive.

Fordeler: Very nice hotel . Was my second stay in this property and definetly i will come back again . The staff is very friendly and professional . The room is really nice with a confortable bed . Great shower with a great pressure . 100% reccomended

Ulemper: The heater in my room dont was working and room was a bit cold . I point to the receptionist and the problem was immediately solved

Fordeler: Staff are really friendly.

Ulemper: Location with no access to cars. Noise of street workers on new renovations whiteout any make up or apology letter for this hard time.

Fordeler: Great location. Helpful and friendly staff. Our room was spacious and comfortable.

Ulemper: The only negative is breakfast is not included. One can choose to pay €27 per person, a hefty price for eggs & toast.

Fordeler: Really nice atmosphere in the bar in the evening.

Ulemper: No milk included for coffee or tea in the room.

Fordeler: This hotel was absolutely amazing! My husband and I were road tripping through Europe and stopped in Brussels on a whim. This hotel and city ended up being our absolute favorite. It is a beautiful hotel, with excellent staff, and the facilities are great. We can't wait to travel back and stay at the Dominican again.

Fordeler: The bed is so incredibly comfy

Fordeler: Stort og flott rom, veldig god og hyggelig service, hjelpsomt personale.

Ulemper: Utsikten

Fordeler: The friendly stuff, the location and the hotel

Ulemper: Everything was perfect

Fordeler: The staff is friendly and very efficient. The hotel offers great quality for a reasonable price. Breakfast is very good.

Ulemper: There was no light above my bath which made it impossible to read while enjoying the bath.

Fordeler: We liked location. Quite street but near to all you want. Restaurants, bars, coffee, pharmacy, etc. Welcoming staff. Nice room. Fresh water and some snack at reception was very helpful and nice. Possibility to open the window and feel fresh air.

Ulemper: Maybe it needs some renovation. It was not bad, but still when you are traveling you want a maximum from the place where you are staying. Small lobby - Large lobby always is an advantage.

Fordeler: This hotel has good central location in a quiet, safe area of Brussels. The communal areas of the hotel are quiet and elegant. The staff is professional. The prime location and "good" reputation could be capitalised on if staff reacted to all customers, perhaps not just its regulars.

Ulemper: View of wall from our window. (6 nights stay) Dim / unsafe lighting in bathroom Tired, out-dated decor in need of updating. Insufficient sockets for phones etc. Cost of breakfast 29€ which we didn't have.

Fordeler: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Ulemper: The dinner I ordered in room service was not a good taste for me.

Fordeler: Nice room, rather coll Dinner was eixquisite

Ulemper: Cold room

Fordeler: Beautiful hotel decor Lovely and attentive staff Restaurant was good too

Fordeler: Staff were very friendly and helpful! Everything was walkable, however I do like to walk and it's about 30 mins from the center

Ulemper: Nespresso machine was broken. Bed was great but not luxurious you might find in other hotels

Fordeler: Lovely hotel in a great location, staff with good energy, good breakfast. Clean and comfortable. The knight armor is real in the lobby

Ulemper: Great hotel bar, but missing my fav beer Tripel Karmelit

Fordeler: Fantastic well located hotel

Ulemper: There were computers not working when we arrived to check in and instead of explaining the situation to us, and the que of people behind us, the guy behind the counter threw a strop and when I approached the counter to ask something I was just told to wait. Our room was also smaller than I expected and the mattress was two single mattresses that were covered separately, so they kept dividing while we were sleeping which was annoying! Overall though it was a nice stay, I think we were just unlucky with how reception was being run the day we arrived and our room was quite comfortable despite the mattresses!

Fordeler: Veldig fint hotell, flott lobby med gode stoler/sofaer og mulighet for å bestille drikke/litt snacks. Fin beliggenhet.

Ulemper: Måtte vente lenge på varmt vann i dusjen, den første dagen kom det til slutt, den andre dagen ga jeg opp.

Fordeler: Det var sentralt kunne gå til det meste

Ulemper: Litt små rom

Fordeler: Location is close to the old part of town.

Ulemper: The street side of the building is very noisy from the bars close to the hotel.

Fordeler: Loved the style! Plus iron and board in cupboard!

Ulemper: Nothing

Fordeler: Lekkert innredd med vakre farger. Tiltalende.

Ulemper: ingenting

Fordeler: You get value for what you pay. Great, sophisticated hotel. Facilities great. Best location.

Ulemper: Please get a pool and allow access to all the guests, not only suite guests.

Ulemper: The early check in was charged extra

Fordeler: Views, clean, staff... everything!

Fordeler: Service and the food

Ulemper: The toilet wasn't the most private

Fordeler: Perfect location for exploring Brussels. Very convenient that the hotel has available parking. The spa is fantastic with a breathtaking view over Brussels. Staff was very friendly, room very clean.

Fordeler: every thing is ok

Ulemper: none

Ulemper: Beautiful room. Complimentary drinks

Fordeler: The bed was comfortable, the temperature in the room is easily regulated, the room is well sound-proofed, so it is quiet at night. We had a corner room and the view is really nice. The light controls and the curtain controls are automated and can be manipulated with a push of a button. The location is great for shopping, walking to local attractions, and as a starting point to almost anywhere. I might or might not stay again - the negatives are not terrible, in the grand scheme of things.

Ulemper: The shower enclosure is not well designed and the water constantly goes over the lip of a very shallow shower pan - even if you try to stand up against the wall, only shower with the handheld shower, etc. So we couldn't enjoy the rainfall shower head which was huge and lovely because then you essentially have a lake in your bathroom. For the most part we had a soggy towel on the floor near the shower at all hours. Also the toilet is separated from the rest of the room with just glass so privacy or soundproofing there does not exist, and given that it is a European -sized room, if one of you is up to use the bathroom at night, it is impossible for the other to stay asleep as it is an echo chamber. The breakfast is severely overpriced for the options available and/or service provided - at least one of them needs to improve. Even though we travel a lot, still for a tourist from the US it is quite surprising - for 28 Euro per person I would want something more lavish in terms of food variety or much better service - waiters pouring your coffee or tea instead of you wresting with the automatic machines - something.

Fordeler: Angelique at the desk was a gem.

Fordeler: Alt var veldig bra! Fikk oppgradert rommet grunnet manglende dobbelseng. Betjeningen hjalp og guidet oss til rommet da vi ankom og fikk god forklaring på hvordan ting fungerte, hva som var inkludert i prisen og hva som kostet ekstra. Ønsker du et sted i Brussel som er ekslusivt/luksuriøst så er dette hotellet å velge. Prøvde ulike 5-stjernershotell i brussel og ingen kunne leve opp til dette hotellet.

Ulemper: The wifi in the hotel wouldn't connect with my phone. The hotel is located in a very fashionable district, but with limited dining options. Most importantly the hotel DOES NOT provide airport transport, this was the main reason I booked with them. Any hotel can call a taxi to take you to the airport (at your own cost) that should not qualify as airport transport.

Fordeler: the shower was awesome

Ulemper: the bed was not king it was 2 single attached

Fordeler: Breakfast was very good even it was not included in the room price in m-y case, but good quality and selection .

Ulemper: The hotel looks a little outdated and the carpets in all the areas probably need to be replaced

Fordeler: Personnel very friendly. Excellent access to parking

Ulemper: Noisy dogs and layout of the room was not the best.

Fordeler: The best hotel in Brusselles

Fordeler: Good location (central part of the city), hotel beutiful area, possibility of early check-in, friendly staff

Ulemper: Old rooms, poor breakfast for such level of hotel, very high deposit (100 euro per day!), unconvenient lift (you can't use it without key-card from your room).

Fordeler: It’s all good

Ulemper: Nothing

Fordeler: I travel a lot with work and stay in hotels about 6-7 times a month. For a 5* hotel it leaves a lot be desired. The hotel has an arrogance of a 5* but with 3-4 quality. The breakfast was appalling, I have had better at a premier inn. Facilities in the hotel in general were good but only good, I expect excellent when using the hotel. In my opinion the hotel doesn't know what it wants to be,

Ulemper: food and atmosphere were severally lacking

Fordeler: The service and amazing hotel -etc, etc

Ulemper: There was a double charge on my card due to a mistake on the part of someone on the front desk (I had paid ALREADY in advance). I believe this was resolved - but if not, I want my money back.

Fordeler: Staff are particularly helpful, kind and very professional.

Ulemper: Nothing.

Fordeler: Great location, clean, well-kept facilities.

Ulemper: Communication and organizational issues: I had requested a bottle of champagne in the room, and "it was approved", but "not recorded", so no bubbles when we arrived. At check-in I had requested breakfast theoughout our stay, but next morning, we were still "breakfast excluded", so sign a form everyday, etc. Both no big deal, but not "excellent service", either.

Fordeler: Location is good, close to good shopping. City Center is walkable but it's a bit of a hike. Room was spacious, beds were comfortable. I didn't take advantage of breakfast but at 13 euros it looked like a very good value.

Ulemper: Despite paying for a room for 3, they provided no sheets for the pull out bed. Similarly, not enough towels and certainly not enough coffee in the morning! Room was too warm despite adjusting the A/C to the maximum setting. Strange sulfur smell coming from the bathroom.

Fordeler: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Ulemper: The arrangement of having the shower in the bathtub is a bit cumbersome

Ulemper: bed, hard a cold breafast overpriced, I had fantastic breakfast in the nearby bistro for 10E, great french atmosphere, fabulous cream, local people, not the leather faces

Fordeler: The breakfast and the room.

Ulemper: The cleanliness

Fordeler: Excellent breakfast and nice decorations

Ulemper: My room faced in the back street so the view was not good. So I would rate down the value for money rate

Fordeler: Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

Ulemper: cleanliness not spotless; reception often congested.

Ulemper: At det ikkje var basseng men kunne få betale 25 euro mer så kunne eg bare på et Anna hotel rett på siden men synes ikkje vi. Skal bet extra for. Noe sånt

Fordeler: • Very big and tastefully furnished room • Good beds and pillows • Bathrobes and bath tub, as well as good shower • Coffee, tea, water and fridge available • Big windows, lots of light • Measures taken to limit environmental impact, e.g. possibility to sort waste in room (I SO miss this in other hotels) • Good gym • Varied breakfast, with excellent tea selection • Friendly, efficient staff with good language skills • Small welcome cake and smoothie • Very clean

Ulemper: Having to leave after only one night

Fordeler: We didn't have breakfast as it was too expensive so we bought our food and fruit in the Carrefour Express nearby.

Ulemper: We had a room for 3, a married couple and myself, it would have been nice to have a screened off bed for the single person, it was only for 5 nights so was ok.