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Location is good, on a busy street but close to train station. Breakfast included was a good thing, but unacceptable that it was served in lobby while the breakfast room was rented out for seminars. The staff is awful and very unprofessional. They ran it like B&B, not a hotel. Impossible to speak to management, as she is so busy and no one new when she will be around. No phone number nor callback.
Sort of close to the subway, nice staff. Sheets were not cleaned at all and had dirt/sweat stains all over the sheets, shower was moldy, outlets in walls did not work properly, tv did not work, card reader barely worked, bad area of London, and very thin walls.
The staff was friendly. That's about it. To keep things simple: -The card reader on the door was broken. -The remote didn't work. -The air conditioner didn't turn on until nearly three hours after it should have. -The room smelled like smoke and dust. -The bathroom smelled like a combination of sewer and mold. -There was mold all over the shower and wooden stand in bathroom. (Ended up not even showering.) -There was a hole in the floor where the pipe led to the sewer, where I'd imagine much of the smell was coming from. Had to keep the bathroom door closed whenever possible and hold my breath when entering. Wouldn't recommend unless you're on a super tight budget and don't mind being a bit uncomfortable.
New small hotel, quiet neighbourhood, good connection to London (train, underground). Our double room was really very small, but equipped well.
Really nice, sparkling clean room with quite luxurious fittings - I was pleasantly surprised at the budget price. Location is pretty convenient given the speed of trains from Liverpool Street to Ilford. Walls were quite thin and was woken up early by conversations at reception, and the staff's children running around. Breakfast was toast and cereal - more than adequate at budget prices but a bit unexciting.
det var rimelig og du fikk det du betalte for den prisen. hotellet er service innstilte og hjelper deg gjerne med ting. dårlig beliggenhet. et stykke fra sentrum men de har gode bussmuligheter og togmuligheter. bussen tar et stykke inn, men toget er nok det beste alternativet.
Veldig hyggelig personale. Hjelpsomme, blide utrolig varm på rommet, noe dårlig renhold, VELDIG støyete fra gata, med 80 talls karaokebar, nattklubb og restaurant ved siden av hotellet, umulig å sove godt.
God service, og ok standard på rommet. Rommene kunne vært mer lydisolert!
koselig hotel med bra service og londons beste engelske frokost. her får du mye for pengene. noen rom trenger oppussing, har bodd ca. 6 ganger på dette hotellet.
Hotellet var rimelig. Det var resturanter i nærheten. Personalet skulle vekke meg kl 06.00, men glemte det. Hadde jeg ikke satt på alarmen selv, ville jeg ha mistet flyet. Rommet hadde en merkelig og muggen lukt.
Londons beste frokost, men ikke kom I siste liten. F.eks. Tom for bacon 10 min før stengetid. Ei som jobbet I receptionen var og er ett skikkelig rotehue. Det forsvant sjokolade fra rommet. De romma som jeg har hatt ved dette hotellet er ganske så slitt. Har vært her en 6-7 ganger før.
God og varm rommener Rolig plass god og vennlig atmosfære Nei
kjempe god frokost, det er internett på stua/spiserom og disco rett over veien, nøkkelen var gammeldags og kunne ikke låse på innsiden uten å måtte bruke nøkkelen
Dette var et rolig og greitt hotell i fredelige omgivelser(Ilford). Passe sentrumsnært i London(15 min. med tog). Frokosten var enkel, men grei. Dårlig at ikke rommene vi hadde bestilt flere uker i forveien var klare den dagen vi kom. Måtte bo første natta på andre litt snuskete rom uten wc og bad på rommet. Der manglet det også varmtvann i dusjen.
sentral beliggenhet, billig, enkel, bra pris, flottt nei
Good location and close to station. Poor customer service. Room £360/8nights, Cash only without receipt! Taxman, hello!!! Very poor room. Poor water pressure in shower. Wash basin in room and not in bathroom and not working properly. No tv remote. Very old tv with only 2 channels working. No daily cleaning service. No in-room coffee/tea service. Old broken metallic blinds over the windows. No curtains. No table for storage. Tiny wardrobe. Dirty old carpets. Aa - 4diamonds How is this possible????? Rac - 3 diamonds How is this possible?????
None The Hotel was shabby . The shower for which I paid extra for ensuite did not work and the water was cold. The room was too close to the reception area. The male Night Porter had a female friend? Who talked to for quite a few hours after midnight. The breakfast was not pleasant - a staff member was walking around barefoot and I had to help another Foreign guest as the morning staff did not seem to understand English.
Shower did not work well
Very good service by staff who were always available to assist. Dinner hall was in very good state and the English breakfast was excellent. Far from city of London - requires use of a car. Ilford rail station is nearby, but need to take a train to get to nearest tube station.
Nothing. The room was not clean. Bed was not comfortable. There was a nice in the early morning. Room looked very different from the pictures in the internet. Over all I did not like anything there.
Excellent value for money, wanted a budget hotel, flexible friendly staff, great breakfast chef and with the added bonus it was only a minutes walk to Ilford Station and 15 minutes into the city from there. Spa and jacuzzi was not available to use then again it is an economy stay not a honeymoon destination!
Free carpark Rundown
The Price is very attractive for the ficilities provide Just the fact that its a bit out of the way from central london.
the room was filthy and was never serviced at all in my 3 day stay. The English breakfast used a bacon substitute. I booked a double room but when they realisedv that i was alone i was given a room with a 3/4 size bed and only one seat. It lacks the basics such as glasses in the bathroom or soap. The toilet pot was black and disgusting.
For the price it was comfortable and clean. Lot of noise in the middle of the night with people talking, door banging and music playing. I was awoken about 3.30am and because of the noise thought about leaving. However it quietened down about an hour later.
Free parking Breakfast
If we had a child, this would be a great little budget hotel. Hotel had tons of child safety measures, a crib and tons of strollers, which would be quite nice if we had a baby. Bed was quite comfy and location was right next to the train. Employees were decent. I loved that the room had a mini fridge and microwave! Overall acceptable and what was expected for the price. There was no wifi which sucked. The bathrooms were pretty dirty and not stocked with toilet paper. The lights were weird in the handicap bathroom and the main shower was just a storage room turned into a shower... It was quite weird. I didn't really like how they had rules of no drinking or swearing in the hotel, and it was weird that we had to return the room key everytime we left the hotel. Weird rules.
There was fresh juice and milk in the fridge. It made a lovely change from having long life milk pots and not having to go to a vending machine for a drink in the middle of the night. No complaints
-We felt like HOME,no issues at all. Nothing.
Friendly welcome, great price. Everything was provided as expected, with some nice touches. The previous occupant of the room had smoked, against the landlady's wishes (she apologised for this though). The first night was quiet, but on the second night there was a gathering of people in the foyer below my room, which was very noisy (lots of laughing and shouting between 1 and 2pm), which was annoying and kept me awake.
Welcoming staff clean and tidy
The hotel is run by family,very nice and helpful couple,room was very much clean and got every thing,it was noice free hotel.I Would recommand everyone coz its value for money There was no bad thing I notice in my stay
Hospitality, 20 mins to central London, shops, restaurants nearby, DVD-player, warm even if outside is 0 degrees (which was quite usual in November). Traffic might be a bit complicated on wekends - you need more time -(eg. scheduled reconstructon works on the railway when I was there), but it is well organised with buses, the single room is quite small, without a cupboard
Room is well equipped, people were friendly.
Very good place, friendly staff and very clean. Close to the Ilford station and central ilford. Also is very easy to get to central london. For £40 this was a bargain. Would recommend to all. Nothing bad to say.
Very clean, puts some higher priced hotels to shame Limited breakfast choice
The warmness of the welcome, the price of the room and the cleanliness. Nothing
The staff were very polite and courteous Yes I am 64 and there was no lift and i had a very full case and a smaller one and no lift,blessedly enough although the receptionist was a petite girl she did help me up the stairs 3 sets of them.My room was near a very busy road and both sets of sliding windows would not get even close to closing to shut out the noise which was all through the night.So thank goodness I was only booked for 1 night.Besides those 2 negatives the rest was very good.
It was chosen for convenience, near to our son's student digs, plus right next to a tube station. Premier Inns usually do "what they say on the tin". The rooms are far too hot. No air con and if the windows are opened the traffic noise is very loud.
The friendliness of the staff both at reception and at breakfast. No
Extremely polite attentive and friendly staff.
The reception staff were very professional and friendly. Bed too small in disabled room. My daughter's room on the other hand was very comfortable with a big bed.
Excellent service and staff. Very attentive and friendly staff whom could not be faulted. Clean, comfortable rooms and suitable for a family of four and was excellent for the tube which was directly opposite the hotel which was a real bonus but it did take one change and about 30 mins to get to any tourist site in London which is just about acceptable I believe. Good value for money Room could be heated but cooling meant leaving a window open but not too noisy. The Inn was a bit out of London if that is where you want to visit but provided you can put up with a tube journey of 30 mins was not really an issue.
the staff were very good, helpful and caring. no air conditioning, but a fan was supplied when asked for.
Hotel was only 30 mins from liverpool st station. It was good after spending all day in central london to get away to Redbridge. beefeater next door was ideal. We have stayed in over ten different hiltons and i can assure you the breakfast was on a par with them. Our room was immaculate. Bathroom spotless. We paid £260 for 3 nights for 2 adults and 3 children. Really good value. The girl who served us at breakfast was really polite and courteous as were all staff. A really good hotel for a city visit. Check - in not until 2pm which I suppose is understandable but some hotels do start check - ins from 12 noon.
Polite , easy parking & convenient
Tube Station adjacent to hotel Not all staff gave the same level of customer service
For the amount I was paying I expected the worst having stayed in a similar price hotel earlier in the week. However it proved very good value for money and was comfortable, friendly, warm and quiet. the breakfast was a pleasant bonus.Short walk to train station for 15 minute journey to central London.
The breakfast is so good, this hostel is very comfortable. no, everything is good!
Very close to train station but in quiet area. Nice & cozy rooms. Typical full English breakfast included. Very good value for price. Strange way to turn on showers - button outside of the bathroom.
the cozy room and kindness of owners
Quite comfortable ,the host is kind and friendly,and the breakfast is very nice.