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I liked best at this hotel the quality of the food, the cleanliess of the room and all throuout the hotel, the goodwill of staff ready to help you at any time, whatever efforts they were supposed to make. Also they had plenty of relaxing areas, with confortable chairs inside and outside. I did not like at all at this hotel: the size of the pools, the fact that just one pool (the smallest one) was heated, too many mosquitos, the beach was too crowded and just one beach bar for two hotels (Alf Leila and Jungle Park), and the size of the plastic glasses (100 ml for one beer)
Was told upon arrival that the price on the site is not correct and they wanted to charge me extra however after a big argument the hotel manager opolgise for the mistake occurred. Food was not good at all. All doors licks in the room were not working including the security chain and no safe box in the too
The multiple restaurants and the effort that they take to prepare different dishes daily plus, the continuous cleaning of floors right thru the day. The rooms can be classified between 2 to 3 stars and the prices charged were exorbitant. Beds were very uncmfortable and full of bugs. Restaurant staff are very rude and unproffessional.
The resort itself is nicely designed, some of the food at the restaurants wasn't too bad... It was packed with nasty overweight Russian families, so if you're not in that category, you will feel like an alien. Deck chairs by the beach were all reserved by 8AM, so we had to use the open beach next to the resort, which is full of rubbish lying around, nevertheless a nicer sand and water than the "fake" sand on the resort's beach. Staff was rude, people assume you're either Russian or German, and speak to you in those 2 languages only!
All inclusive basis of the hotel, helpful Hotel staff and the hotel view was the best thing in that trip.