no lift and a large number of steps to climb at main entrance
Closeness to points of interest (Acquarium, Porto Antico in general), very pleasant, helpful staff.
Nothing For a 3 star hotel, they do not have functioning telephone lines. You can not make a call outside. No internet facilities, no ironing facilities, a very long, narrow stairs at the entrance without lift and the worst is; the area is extremely dangerous in the nights. You can not go out at all.
central & close to station We had to carry our baggage up two flights of stairs to reception. No lift to foyer but lift to rooms. Was inconvenient with 5 women & suit cases
Position in the heart of Genova Very small room, very small bathroom. Breakfast available from 8.30 to 9.00!!! Very bad people coming back in the evening/night. Really too much expensive for the quality they offer.
Nothing, we did enjoy leaving They refused my crew entry one night because they had not been paid even though we had not checked out yet and then when we did pay there was a discrepancy on the total which they wanted to resolve with a fight, threatening my colleague and swearing. They are a very aggressive staff force and we were terrified.
Very comfortable breakfast was adiquit The bed was only 2.6in like a childs trundle the first day the room was unserviced
Good situation. They only speak italian !
Good value rooms, clean & well located in the city The staff.
This Hotel had steps to get to reception and no help with elderly mother. Room very small and cramped wod not recommed unless very cheap. Up side street and not easy to find
Friendly staff. Clean. Close proximity to everything. It lives up to it's name - mini.But given the price...
Location was excellent - in the middle of everything. Stuff very nice, the room was clean and comfortable.
The only positive argument for us is that the hotel (???) is situated in the by Unesco protected pedestrion zone of the city, on walking distance from stazione principe and nearby restaurants, harbour... No trafic allowed but... (read our negative argments) Huuuuge cockroach in the bathroom - bad smell out of the foot washer without trivet - terrible disturbance on all tv channels - shower walls full of mould - no reading lounge - staff spoke only a few words english, no communication with guests - internet to pay for this room price?? - no minibar in the room to keep water cool - electricity works in all halls - not finished wall painting - window can't be opened - very noisy airconditioning machine in the room - partybeasts loudly passing through the street during night and early morning - breakfast is a disgrace : packed toast bread but no toaster, cornflakes but no milk, no fresh bread, no ham, no cheese, only few coffee cakes for all and packed cookies, no fresh juice, no eggs, no fruits
Very close to Porto Vecchio and the Aquarium. Staff very helpfull
Not far from Train station, good location. 1 hour free internet was handy. Breakfast was nice, so too was the waiter. Noise outside was awful, kept us awake most of the night. They wouldnt allow a 5 minute early breakfast because we had to catch a train. English was a struggle. Very expensive for what you get. No fridge or aircon.
If you don’t want to ruin your impression of Genova and Italy choose another hotel – the staff is very unpleasant and impolite.
Nice place, small price, basic hotel in a cute central road. Reception willing to help.
nothing to like about Room layout and breakfast
It was pleasant enough and had everything I needed.