Fantastisk hotell! Superb, alt fra frokost, beliggenhet, spa, service, takterasse! Ingenting å utsette på noe. Ingenting.
Greit og finne frem til hotellet fordi vi kom tidlig på ettermiddagen. Flott parkeringsservice. Spesiell og ærverdig stil. Flott rom. Nydelige frokost på hotellets "tak". Deilig boblebad og fin solterrasse på det samme "taket". Sentralt. Dårlig/lite servicminded betjening i resepsjonen. Flere lovnader ble ikke effektuert. Selv om alt var flott, så følte vi oss ikke spesielt ivaretatt eller velkomne.
Det var ein veldig fin takterrasse med boblebad og kjempegod utsikt over heile byen. Hotelet ligger veldig sentralt. Trimrom var ikkje noko særlig, dårlig service på frokost.
Utrolig god service fra de ansatte - god kjennskap til lokale forhold - og ikke minst at hotellet lå sentralt til Varieriende rengjøring (støv), og hotellet ligger i et området som kan virke støtende på enkelte...
En utrolig verdi for pengene!!
hyggelig velkomst mens rommet ble tilgjengelig, -før tiden! nydelig, og utrolig fint restaurert det vi så av hotellet. god frokost i hjemmekoselig spisesal. flott gammel heis som var verd et kompliment. likeså badet med alle sine spesialiteter! nei, fortsett som nå og med de samme små godbitene.
Convenient and pleasant. No air-conditioning in the bedrooms at night
The hotel location is just great (about 1 minute from the central train station). We booked deluxe room and it was very comfortably designed (two levels).
The reception people was very helpful and nice. The room was small and the queen bed was made with two individual mattress, it is uncomfortable because you feel the division
See previous survey from my stay on October 15 to October 18, 2010
Close to train Genova PP
very close to the center of the city and the train station Very, very hard to find with GPS and a good sense of direction. Small hotel signage at the end of a busy one way street - with very limited parking. Good if you are walking or taking a cab - nightmare if you are driving.
away from the centre so nice a quite on a night, also not to far to walk for sightseeing. It is ok for use as a base could do with some new carpets
Very friendly and helpful staff at every point during our stay (3 nights). A couple minute walk to the port, main piazza, and restaurants. A block behind is a small ghetto which you may want to avoid but we never had any problems at all and we were out all points of the day.
The front desk staff was friendly, knowledgable and very efficient. The guest rooms were comfortable and very clean. Housekeeping staff is outstanding. Excellent selections available for the continental breakfast. Sorry did not see any egg items available. I suggest that the front lobby and reception areas be upgraded to create a positive impression upon arrival. My first impression upon arrival in the lobby area made me question the status and quality of the guest rooms. Fortunately, my overall experience was very positive.
The room and the bathroom were fairly small but modern and comfortable The hotel was situated in a fairly rough area which made us feel a uncomfortable about going out on foot at night
We had a great stay!! The food in the restaurant was delicious, the staff very helpful, the quad room was spacious and even had a balcony. Great location for train travellers
Have good breakfast *It's hard to find the hotel, the hotel is in the china town and no any sign dirction. *Very high parking price (20% of room price), the hotel didn't tell us about it, we thought it was free.
It's very very close to the train station and royal palace. Hotel has been newly decorated and the breakfast room has not been finished. Although the room is facing the street but the window has great effect for noise isolation. The hotel staff is kind and willing to help. The room foe the shower is really really small and you can not even turn around.
Lacation not good lighteninh in room
not much... leaky shower, noisy, no breakfast, no internet. I could go on
There were no facilities for having breakfast at the hotel - probably a temporary feature.
location and friendly staff. new clean bathrooms and bedrooms
Close proximity to the station and airport bus. Some of the rooms in the hotel did not have airconditioning which is contrary to what they have advertised on the webpage. The hotel is still under construction especially in the hall way. The lights were so dim that cleaners were made to vacuum in the dark (makes me wonder how clean the place really is). Showers were not functional and water continued to flood the bathroom. The place therefore had a really damp smell. Noise is badly insulated. Reviews from other guests did not reflect any of the above, which was why I had booked this hotel to begin with. Would have looked for alternate hotels if I had known of the above in advance.
Great hotel. Good location, very close to the train station (Genove P.P not Genove Brignole). Clean rooms, very nice staff just ask them anything. Nothing. Everything was great.
Great location. Very gentle staff. Very confortable. Great value for money. The windows don´t isolate very well the noise that came from the street.
As we were travelling by train we found the Hotel's location very handy to Termini Railway Station. It was also a relatively quiet area which felt quite safe and was close to several restaurants and a mini mart. It was handy for taking hop-on/hop-off bus trips near the railway station and we also were able to walk from here across town to Tivoli fountain, the Spanish Steps, Pantheon and Piazza Navona. A fair walk but not too difficult. The breakfast had a good choice of fruit, cereals, cold meats etc. It had a good bathroom and the bedroom was double-glazed and quiet. The bed was rather hard! The small reception area for guests looked nice but seating was not very comfortable.
Bra frokost og sentral beliggenhet.Gunstig pris.
Det vuktigste her var beliggenhet og pris. Skal man bare overnatte for å være nær flyplass og togstasjon er det helt OK, men enkel standard. Veldig ukoselige rom. Grelle farger og dårlig design. nkel frokost i telt på taket - kaldt i slutten av september.
Hotellpersonalet var vennlig og servisinnstilt. Vi fikk masse informasjon om stedene vi burde besøke. Selv de tegnet ruten vi burde følge. Støy fra gaten hvis vinduet var åpen, mindre variert frokost.
Veldig sentral beliggenhet. Hyggelig personale som snakket godt engelsk og var serviceinnstilte, få personer å forholde seg til. Dårlig trykk på vannet særlig i 5. etasje. En del trafikkstøy. Litt problemer med å argumentere for å få brød til frokost kl 06.00 (Mulig dette ikke regnes som "sunt" i Italia.)
Hyggelig og imøtekommende personale og god atmosfære / stemning. Fasilitetene kunne ha vært bedre
Helt perfekt beliggenhet og svært hyggelig og hjelpsom betjening. Rent og ordentlig!
Sentralt beliggende lite hotel med meget hyggelig og serviceinnstilt personale/eiere. Må få internett tilgang på alle rom
was very noisy
The morning staff tried to help but was quite powerless without management there. This hotel is a smoking hotel. The rooms have cigarette burns in the mattresses and sheets. We asked to be moved to a different room, and were told all the rooms were the same. In fact, the evening staff said all the rooms are non-smoking, and yet there were five ashtrays and air fresheners in each room. The decor is super outdated, rooms small and quite disgusting. This could be the worst hotel I ever stayed at in my life, we woke up and 7 am and left as soon as possible. I am not being dramatic or had some issues with management - I am hoping fellow travelers never have to experience this small horrid place in the worlds most beautiful country. Avoid at all costs!
very friendly staff & comfortable, clean rooms lack of fresh bread at breakfast (it was packaged crisp bread instead)
convenient to the train station Noisey bar outside our room window
The hotel was in a good location, close to the railway station and an easy walk to the museums and harbour. Free wireless internet was available downstairs. Our room was so noisy we couldn't sleep - it was right above a really raucous restaurant. After complaining we were moved to a worse room for our second night, but the noise was almost as bad. It also had what must be the world's smallest shower. The hotel didn't have a real lobby area, just a rather bare room off reception to sit and use internet.
It was central, we could book a place for our car in the nearby garage, the staff was very nice
Kindest of hotel staff
central location rather expensive and very noisy from traffic all night
Helpful staff and proximity to sights. Bar patrons outside room window made excessive noise until after Midnight.
Room 101 (!) is a good sized room but the double bed does take up a lot of space, bathroom is a fair size and very modern. The hotel is about 100m from the main railway station. Breakfast was good, and staff friendly and helpful. Not much of a view from the widow - but that's a really small point..
the hotel is very close to the train station, just 50 meters. the room is small, all the equipments are soso. the room is too small.
It was quite close to the railway station (Principe) Our room was across a laneway from the vent of a commercial kitchen & the room continually filled with cooking oil fumes so it was quite unpleasant.