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it was a very pleasent stay. Hotel staff was very helpfull
The staff is friendly and helpful.It is a boutique hotel. I loved it!
Perfect location, exceptional service, fabulous room design and comfort, delicious breakfast, sensational wine selection and a beautiful spa.
The staff was most gracious and accomodating. Location near the park and the cemetery was well located ,surrounded by by nice shops and restaurants.
Wonderful location, near high end shops, and an excellent english speaking staff capable of recommending excellent places to eat and to tour! No..nothing. I loved the rooms, the intimate size, the efficiency of the the cleaning and service staff.
position very noisy dark room
hotel staff was nice, hotel situation, nice rooms no swimming pool
The rooms were well appointed and the staff was very attentive and helpful
The staff is outstanding. The Recoleta location is perfect. We studied for our sight seeing ( first trip to BA) and the staff helped us get there. The in house restaurant and bar is very good if you need to stay in. We had a slight medical problem, and were sent to a very good doctor three blocks away.
The front desk staff were helpful and friendly. The room was quiet and roomy. It was a great value and in a very nice safe area of the city. The smallness was most appreciated also. Felt warm and inviting.
Absolutely a great place to stay in ba. Located well and very comfortable. I can't say enough about the staff and their willingness to assist. If you go..ask for Pablo to help....he can do anything!!
Love the amazingly large rooms in a city, great layout of the bedrooms with huge bathrooms. Most of all loved the people, who made our stay incredible. They helped find us new, unique restaurants and sat with us at the bar to talk about life in Buenos Aires. Would stay there again everytime I'm in BA.
I chose Arc recoleta because of its location. The rooms that I stayed were comfortable and quite spacious. Breakfast (mixed argentine and american) included. Fresh pastries,a lot of them if you care for sweets in the morning, yogurts , bread, and fruit in their breakfast. Also scrambled eggs and sausages. Rooms were comfortable with microwave, small fridge and sink. Beds were comfortable. The rooms included a big sofa, desk and little table. Comfortable for one-two people. The place has great potential but read the improvements! The staff were courteous and professional but a bit cold. Same with servers in the cafeteria. Breakfast can improve a bit,especially the scrambled eggs which were undercooked. They have a swimming pool which is ONLY available during summer time, they said in November ??? Their "spa" is a sauna and hot bath but the guests need to tell front office ahead of time so they will prepare them. They say they offer "airport shuttle" but when I asked it was a radio taxi! They need to be more truthful in their listings. The small kitchen with the sink does not include paper towels or even a cloth towel. Needs to be better equipped.
Location of hotel was convenient to shopping, taxis restaurants. Size of room + terrace was quite ample. Bathroom was modern Bed throw sas dirty. Also terrace should be mopped at least every other day. Plumbing was so so. Worst of all was the noise of the disco. Fitness center is really lacking , and machines are not always functioning or of good quality.
Staff are very friendly and very helpful. The location is very central to all the city's attractions. The hotel is next to a bar/nightclub and the music is very loud, and goes until about 6am. Take your ear plugs if you are a light sleeper.
The position of the hotel is excellent. The staff are extremely helpful and friendly. The rooms are large, stylish and comfortable. The disco next door is extremely noisy on Thursday, Friday and Saturday nights. The noise can be heard in rooms on lower floors with walls adjoining disco. The breakfast room in the basement is rather claustrophobic
Its location and the room size and furnishings jacuzzi was closed, maid service could have been a little better
Everything was perfect, staff, location, room design and cleaniness, breakfast. The only exception is the one noted below. The bar/disco sound vibration was too pronounced until very early in the morning, ie, 6:00 am on sat/sun and sun/mon.
Modern, well laid out rooms, very comfortable bed, excellent bathroom, secure, great location, excellent breakfast. Friendly efficient staff. Very noisy until late into night with nightclub and restaurants next door.
The location is outstanding. Easy access to many points of interest and restaurants. Suite is adequate, breakfast ample and staff very friendly and English speaking. Highly recommend for the value. Bathrooms could be more accommodating, such as tissues and body lotion. Simple amenities which one would expect from this modern hotel. Balconies did not offer chairs or much of a view.
Very modern and stylish. The rooms were excellent with lots of little details that really left and impression. Staff were wonderful and helpful and breakfast was good, with the buffet kept stocked even when we arrived just before it finished.
Excellent location !!! Nice room, nice shower and bed. I didn't like the breakfast room, it is underground, but the breakfast is good. Urban is very nice cost x benefit ratio hotel.
The staff was extremely friendly and very helpful. This was my first trip to Buenos Aires and did not know any Spanish. The staff is fluent in both Spanish and English. They were very helpful in teaching me some Spanish. The hotel was very clean and the room was clean & comfortable. The best thing about this hotel is the location relative to restaurants, shopping and city attractions.
The HJ Hotel Boutique Recoleta is located on a very nice neighbourhood. It`s brand new, the room is really comfortable and Jacuzzi is worthwhile. Service is fine with promt and gentle employees. The breakfast could be more diverse, but it`s Ok. We`ll probably stay there again in a near future, as well as we recommend it as a very good option when visiting Buenos Aires.
The hotel was very clean and pleasant to stay in with very helpful and friendly staff. Sorry, but please, can hotels supply paper tissues in the bathroom? This might seem like a very small issue but it is very impractical when there are none!
The desk staff (four that we dealt with during our stay) were accommodating, helpful and they went out of their way to make our stay enjoyable. They called the tour companies for us to confirm our reservations, they booked taxis for us, helped us with the Internet, and made every effort to get us into our room as soon as it was ready. Most big hotels cannot offer this type of personal service. The staff made the difference between a good hotel and an excellent one. thank you This is not the hotel's fault but the tour drivers and one of our taxis drivers had a lot of difficulty finding the hotel - one way windy streets. This caused delays in picking us up at the hotel.
The staff was very helpful when it came to solving problems, especially with our poor Spanish skills, and was accommodating to us in helping us overcome scheduling problems. We were very satisfied with the overall staff and facilities at this hote.
The staff at the reception were excellent couldn't do enough for us. When we arrived at the hotel they gave us a welcome drink. They booked tours, told us where the best restaurants were, organized transfers. The area was very safe to walk around at night. The rooms were very large. Nothing
excellent hotel and friendly staff The Gym is poor.
Large rooms in a quiet area of Recoleta. Easy access by foot to many touring areas.
The staff at the reception desk were wonderful. They were extremely helpful and pleasant. Esp Adriano, Sebastian, and Max.. All of our questions and requests were efficiently and promptly handled.. The bufffet breakfast was more then ample and the baked goods were tasty, fresh and slightly changed daily. Our stay was a very pleasant experience. The bathtub is difficult for senior citizens to step into, the shower head must be pointed too close to the fixture or else the floor gets very wet. The shower glass partition could be longer to keep floor dry if head is directed further toward back of tub.
Very clean, new and comfortable. The staff were kind and friendly enough. But the spa was not good as I saw in the picture, I didnt see anyone using it.
luxury, quite, clean
The location is just great, it is in Recoleta, in a very calm street. The room has microwave, a small fridge and a sink, so you can set your own meal if you wish. They don't have restaurant and the breakfast was served in the room. We traveled with our 1 year and 5 months daughter, and he had a great time there.
Convenience; price of hotel. Access to web should be free.
It was close by to all the city's highlights and most importantly the Bars and Eateries. It was also an Apartment with kitchenette, Balcony (with Barbecue). The Staff were most accomodating too. Perhaps the bath/Shower could have done with a Shower Curtain.
The hotel studio apartment style provides all necessary for a longer stay. It was like having one’s own apartment. Quiet & clean. The hotel concierge (front desk) was not equipped with up-to-date and necessary information required by an out of town visitor – three times sending me to out of business vendors. FD was Helpful, but not friendly.
The staff were helpful and friendly, the hotel was comfortable and extremely well located. We felt 'at home', - an excellent experience in every respect. Nothing
Staff were very helpful and spoke English well. Very attentative to our needs. Location was close to some sites and within walking distance to good eateries and a laundromat . Booking.com has buffet breakfast listed as an inclusion. Thereis no buffet breakfast facilities available at the hotel. The continental beakfast was good though.
Location, room and staff we all excellent. Free internet in the lobby. Location is great but if you are looking to use the subway system a lot it is a 10-15 minute walk to the closest stop.
Great location; comfortable studio apartment; clean Advertised that they had a gym and pool, but the gym only had a few rickety machines and the pool was too small to swim laps.
Nice apartment hotel in good location.
During construction around the hotel, some consideration should be given to noise problems in morning for particilar rooms. Breakfast were ok but could be improved.
Big room and great location
The rooms are really good, with brand new furniture and well decorated.The Staff was really nice, and they helped us making dinner reservations and Tango Show reservations as well. The hotel is at the Recoleta Cemetery area, where you have tons of things to do. The Internet connection was poorly functioning. It was frustrating. Sometimes you just wanted to check you e-mail just before going out, but it is impossible.Checking your e-mail at their internet connection takes forever.
Very conveniently located in a quiet street at the heart of Recoleta, very close to "La Biela", my favorite terrace in Buenos Aires. Nothing really. The rooms are spacious and well-equipped. I guess a desk/table to work on would be good, but one can do this on the dining table.
The hotel is in an excellent location in the Recoleta area that is close to dining and shopping. The staff was always helpful, courteous and professional. The hotel was very clean, modern, and comfortable the noise level can be high especially in the rooms on the street side.
Great position, friendly helpful staff, modern spacious rooms with quality fittings. Included breakfast was excellent. Some noise from adjoining rooms, however fairly minimal.
The location is fantastic, easily accessible by walking to many interesting areas. The rooms are very clean and modern and the conveniences work. Staff is helpful and accommodating, good English skills.
We had many questions regarding directions, things to do, where to go, transportation, etc. The desk staff was extremely helpful, friendly and polite. Location of the hotel is perfect and it is very clean and comfortable. Free internet in lobby was very useful. We highly recommend staying there. We loved everything.
Great location close to the centre of town. We appointed for travellers.