Dårlig vedlikeholdt, svært dårlig romstandard - ikke å anbefale. Hotellet er desverre ikke å anbefale. Flere deffekter på rom og svart ubehagelig muggsopp/fuktskadelukt.
Beliggenhet, samt tilgjengelig bassenger og squash hall. Hotellet var "slitt", og personalet var ikke så hyggelig/personlig, de ga oss følelsen av at vi var gjester som ikke betydde noe.
Reception staff were friendly, hotel was clean. Breakfast service was very poor and very regimented. Room was tiny and bathroom was the size of a cupboard.
Cleanliness. Hot water. Breakfast great. Room tiny.
It was quitet and cleam. They did not provide small bottles of shampoo or shower gel. I kind of expect this from any hotel. When asked, I was told, no sorry, we do not have them.
The Croham is only a 5 minute walk to the town centre and is close to shops and just a small walk to the Beach. The hotel is undergoing what appears to be major refurbishments at the moment. Staff are friendly and polite. The Hotel appears very dirty. The walls and ceilings look damp, the carpet looks stained and the room we stayed in was freeeezing! After asking 3 time for the heating to be looked at, we were advised it would be looked into and was never sorted. Subsequently we had a freezing night. We did receive an apology on checkout however. I think they have refurbished half of the hotel at the moment and it seems it is luck of the draw as to which room you get. Parking is £3.50 which seems ridiculous. Why cant this be included in the prince?
Good car parking.Friendly reception, ample hot water.
Handy for visit to relations. Inexperienced bar man. Drinks very expensive. Noisy residents in middle of night.
Friendly staff Careful to ask for favors, they cost a lot there
YHotel was very clean and tidy and the staff helpful. Car parking very handy for town center just a short walk to wake us up after sitting in the car for two hours! None
Clean and tidy food good The decor in the romms was a bit tatty and worn
Having stayed at the Croham Hotel before i have always found it to be comfortable and conveniently located for the Town Centre . The staff are friendly and couteous and the rooms most of which have now been refurbished clean and comfortable. My last stay was with friends and family all of whom found the Hotel satisfactory for all their requirements. I certainly would have no hesitation in staying at the Croham again. Not really a complaint but an observation that it would be nice for toiletries, shower gel etc to be provided as they do in other Hotels.
Man føler seg Ikke spesielt velkommen.
Hyggelig betjening og grei beliggenhet. God mat til rimelige priser. Kan absolutt anbefales. Ikke noe spesielt men hotellet trenger generell oppussing.
Det lå relativt sentralt, med gangavstand til stranden/klippene, og en litt lenger gangavstand til sentrum. Greie bussforbindelser umiddelbart utenfor hotellet. I forhold til den lave prisen vi betalte for oppholdet, fikk vi god valutta for pengene. Hyggelig personale. Det var gammelt og slitt, og ganske dårlig vedlikeholdt. Dårlig renhold. Noen av personalet var kanskje litt for reservert.
Vennlig og hyggelig betjening. Ligger greit til.
Det at betjeneingen var så hjlpsomme.
God frokost, hyggelig betjening, god beliggenhet i stille strøk, men likevel nær sentrum. Hotellet har restaurant og bar. Mangler minibar/kjøleskap. Litt slitte rom og bad.
location and facilities on site, both the so bar and 1812 are excellent, didnt need to leave the hotel.
We were upgraded and stayed in the Saturn Suite. The food and drinks at 1812 were superb; staff was very friendly; great location, close to the shops, pier, BIC; room was spacious and clean, easily accessible parking. Having to walk for five minutes to get to our room, after opening five fire doors and having to go down stairs - that was a pain. Upon our arrival, around 1 a.m., we asked for some water and what we got was a plastic jar with water where ice and several other, unidentified objects were floating in it. Of course we didn't drink it and we didn't have the strength to head back to the reception, so the first night was hell on earth. Also, while the hotel advertises free wi-fi there was no signal in the room and we had to use the lobby.
Easy access to every where such as BIC, beach and shopping
comfortable relaxed atmosphere, close to activities,excellent breakfast and service
Luke warm shower
Staff were polite and efficient
comfortable freindly atmospere all satisfactory
the amazing cocktail bar the cocktail staff
Very friendly and pleasant staff, lovely room and cocktail bar excellent and great breakfast and convenient to town for shopping. Nothing to dislike. Have recommended hotel to friends and will definitely be going back.
Central Location , Nice room. In general the hotel was very pleasant Bathroom was antiquated.
The hotel was very very tired, uncared for with dirty bathrooms it the rooms. The beds were old with body indents in them and tatty bed clothes.
Good standard overall. Good location Nothing
very enjoyable stay,only ten min.walk to beach or shops.
We came for the weekend with friends & to take in a show, found the whole experience relaxing friendly & food great, We did however find the bar drinks very expensive.
Dining room staff were pleasant and efficient without being intrusive, reception staff, were friendly and very helpful. Disappointed that there appeared to have little choice of bread at breakfast eg no croissants or rolls( but it could have been me that didn't see them) Mattress was nice and firm although it did feel a bit lumpy in places.
The rooms were clean well decorated, comfy and warm on a cold winters day Breakfast was good and the staff very friendly
The hotel's position and the restaurant and bar The rooms were a bit tired. There were no biscuits or shower cap which I would have expected.
nice big room & comfortable bed. good location for what we wanted. helpful staff when we had a problem with the bathroom. the bathroom wasnt very good. toilet didnt flush but they did rectify it while we were out & a bit dirty.
The room was nice, the food was ok, the swimming pool was pleasent but that was about it. We found a number of staff members to be quite rude, patronising and condersending which ruined
Spacious hotel, with lots to offer, good cooked breakfast Decor dated inside, csrpets needed replacing and beds and bedding was old and very uncomfortable
The convenience of the heated swimming pool in Autumn, close to shops & beach for walking. The Bar menu appears to have been changed since my Grandson & I came down earlier this year and it is not a good or varied as it was.
The service was very good, with all the staffs available and ready when needed. the comfort was far above the price paid for. I would definitely recommend people to experience and i will definitely like to stay to the same hotel if i have to visit the city again.
I really enjoyed using the pool but I did not appreciate having to pay extra to use it. Paying for swimming pool facilities. Befro side lights not bright enough to read under !
The pool and jacuzzi were excellent
Yes - no car parking space
Staff very efficient. Liesure facilities excellent. Room clean good value for money. Restaurant basic. Food basic. Menu basic. presentation of bar food basic. Bar food poor. Garden furniture plastic not inviting. Disabled room offered no window.
The twin room was a good size with adequate facilities. The price was raised up for the bank holiday.
Friendly staff, cheap, nice food .
Room was very spacious Cost of food.
Food good but very small meau for dinner
Too short a stay to make comments worthwhile Ordered a taxi - it didn't arrive on time and I had to ask again!
Service of staff really very good.
defineetly i will come again............wonderfull place,nice staff
Hotel is in a wonderful location with wonderful views and is up to the usual Marriott standard of rooms which we like and have become accustomed to and with such comfortable beds On Sunday we were shocked to hear that they had run out of most things from the bar menu because they had been busy over Xmas!!! Surely the Catering Manager knew Xmas was coming! A section of the restaurant had been closed off that night so we were unable to get a table and had to leave the hotel to go and find something to eat which was most inconvenient as my wife was not feeling too well and it was freezing outside. Also found out when having drinks at the bar that you had run out of crips/nuts for a few weeks - again surely someone can go down to the local supermarket!
Location is great for beach, walks, cafe, restaurants and shops.
Nice location, nice bar/grill
The hotel position by the sea front Piped music was very irritating
the spa facilty we struggled to have a hot shower
staff very frendily room was comfortable spa was tranquil and restful had a very pleasant stay. thankyou no not realy
Lack of heating in the hotel on one of the coldest weekends of the year
Comfortable beds and good location for the beaches and town centre After climbing to the 3rd floor my key card failed to work so after trudging back down and back up again it let me in the room to find another couple already in there? Eventually managed to find me my own room! It worried me that if i went out someone might be let into my room. Food very poor in restaurant, especially the price paid, if you like decent portion size go elsewhere, if you eat pidgeon portions you will be happy!
Good size room with great TV. A very professional Hotel with friendly staff and relaxing atomosphere Coffee in the Bar was bitter - only a very minor point
Helpful staff Old tired and scruffy
frindliness of staff room temperature difficult to control
Accessability to the beach. Use of the facilities - but unfortunately we couldnt get any treatments as they were fully booked
We really enjoyed the swimming pool, spa, sauna & jacuzzi.
The spa, pool and fitness facilities are good. Location is very convenient as within walking distance of town centre, seaside and shops. Bed very comfortable and heating good. Public areas, especially conservatory area by the pool and bar, really nice. Room too small. Not enough storage. Wardrobe far too small, not with only 5 coat hangers. Shower a bit temperamental. Restaurant average. In general, we felt that it was not up to 4-star standard.
lovely hotel,great staff.good position, food very enjoyable.this was our second visit and it defenitely wont be our last!! bar prices.
Freindly & comfortable
Great staff and comfortable hotel nothing
The Hotel was excellent, within easy walking of the BIC, and plenty of parking. The staff were excellent, very friendly, and service was very good. Our room was comfortable and quiet. A super selection for breakfast, overall a most enjoyable stay.
Both the staff and food were excellent. The bathroom needs modernising.
Meal served by friendly staff Room quite cramped
We booked a superior room, but we would rate the room as standard. The shower was poor, the bathroom tiny, the door wouldn't lock, and overall just a standard room.
TV did not work
Friendly hote. Superior double was nicely decorated with little balcony- can't expect 'views' as surrounded by other hotels. Restaurant very good. Staff particularly friendly. Near enough to both prom and town. Would go back.
Quick and courtious service no smoking but will just have to get used to it as it will soon be law
staff where friendly,hotel was nice and the entertainment was good. no bad point to mention.
I thought that the staff were welcoming & did their best to make the stay as relaxing as possible. There were plenty of places to sit & relax & to eat & drink. Parking could be a little tight, also our room on the 2nd floor, 208, was next to the 'maids station' and this could be quite noisy especially in the morning when trying to have a lie in.
Hotel is good for old people.
The breakfast buffet was excellent.
Very clean, easy parking, breakfast was very nice. We were also allowed to leave our car in car park for an hour after checking out. Couldn't use the bathroom fan as it made too much of a clattering noise
the staff were very friendly not being able to get into the hotel late at night. you have to ring reception for the night porter to let you in
I found the staff very sociable and welcoming and very helpful to provide information. We did want quiet rooms but found that on the saturday night a party with loud music went on till 12:50 am and disturbed guests staying at the hotel
Excellant room , friendl;y and helpful staff , close to station , cuisne a little institutional but limited time of year
Food great, staff very friendly and rooms spotless. liked everything so no complaints. This was our second stay and will definitely return.
Staff were welcoming and friendly. Room was small and bed linen not great.
Staff were very friendly, and the excellent breakfast.
Staff were pleasant. Nice comfy seating areas. Dood breakfast. Bar prices were too expensive. Five pounds for two cups of coffe and a Snickers bar.
The breakfast was very good, excellent selection and the waiting staff were helpful. We chose this hotel on the basis that it was advertised as disabled friendly & we specifically made a request for a room with disabled access. We were placed in a room on the third floor which was quite large but to get to it involved using two lifts and two ramps one of which was far too steep to be negotiated without assistance. My wife uses an "Acitive" wheelchair which is smaller than most and yet it would not fit through the door of the bathroom in our room. If you are a wheelchair user I would strongly recommend that you look elsewhere for your accomodation. We tried to lodge a formal complaint whilst at the hotel but were advised to do so in writing which is what we will do.
Crowds of people smoking on hotel reception steps, this was intimidating and made access very difficult as stepping over people seemed to br the only way to get into the hotel.
Friendly, efficient and comfortable. Good hot buffet style English breakfast. Constant low background noise from air-con plant throughout the night.
Good breakfast, clean room value for money Bathroom badly needed updating, bath very rough and sealant needed re doing i would not like to bath but shower was ok
Staff was nice Room too dark, tern coulours
The service was excellent and the staff friendly and polite
Spacious room even for 4 of us(3 beds not bunk). Breakfast. Swimming pool. Friendly staff.
Helpful staff, delicious breakfast The bathroom was very shabby, seemed to be limited parking, the walls in our room were so thin we could hear the conversation in the room next to us
Great stay, no hairdryer in room but borrowed one from reception. Great choice of things for breakfast. Decor was very dated but whole room was clean (except a dusty lampshade).
Helpful receptionist, friendly waitress. Clean room, comfy bed, lovely bathroom and plenty of storage space. Position ideal - five minute walk to the beach, pier and shops. I would stay here again.
Close to beach and BIC I have already sent an email regarding having to use public car park and having to pay £200
Great value, comfy room, good shower, warm. Good breakfast too. Brought a smile to my face. Nice people too. Nothing. Cannot complain about anything for the price. Terrific.
Excellent staff service and friendliness. Price versus comfort not especially good rated against other hotels I've been to though perfectly acceptable and may be comparable with other Bournemouth hotels.
excellent service bit noisy
Very helpful recepiton staff Morning breakfast fairly good, but evening meals apalling
The friendliness and helpfulness of the proprietor and staff Little things like only 1 sachet of coffee per person in the room and electric point not near the kettle.
Good breakfast and good Wifi connection. Friendly staff
I stayed at the Glendevon for three nights and would like to say how pleasant my visit was. The owner (Bill) was kind enough to wait for me being a late arrival, and was able to arrange early breakfasts (eggs on toast) to ensure I got to my conference on time. I found my room tidy and clean. The shower was really nice too. It's only a short walk to the Bournemouth International Centre and a fraction of the cost of some of the nearer hotels. There was enough room in the hotel car park for me to leave my car in for the duration of my stay. Bill also recommended a really good indian restaurant called the 'Eye of the Tiger' on Old Christchurch Road which is also well worth a visit The music in the restaurant was a tad cheesey - think Spandau Ballet, Neil Diamond etc - but in a fun way - I think the chef likes it :)
Although it seemed a slightly shabby on first impression the bedroom was comfortable and the bathroom spotless. Good breakfast Nothing particularly
Peace and quiet away from noise,Freedom to come and go,The really excellent weather.
Close to town centre & beach. Hotel also had a nice bar The room & staff attitude
Neatness, cleanliness, fittings
Staff attentive, looked to be hard-working. Moved from Maemar to Lloyd hotel (overbooked in Maemar?). Lloyd hotel hosted a rugby squad on 2nd night - bedlam overnight and in morning. Room hastily prepared (used as staff room?) thick mat of grey hair in shower outlet.
Straightforward to book and to reach Good value for money Good buffet breakfast Some fittings were a little worn
I stayed in this hotel on a single room, for 4 nights on business trip. I paid for Room+Breakfast, but never had a single breakfast from the hotel throughout my stay because this hotel refused to serve breakfast earlier than 8am; while I had to leave for work half an hour before then. I asked for refund on breakfast, but was never given any. The room and toilet/bathroom are dirty, very outdated, and very small, one can hardly move in it. From my horrible experience in this hotel I definitely will not recommend it to anyone.
The location The tv in the room didn't work, the breakfast wasn't great, the bread was mouldy and the fried food was tepid. the area of the hotel we were in smelt funny. But you get what you pay for, i guess!
Very tolerant towards guests.Rather laisez faire.Brillient place for young people as nightclub just down road.I liked the fact I was refunded money as my friend found it too noisy to stay.Ideal place for fun lovers. The hotel was fair for the money.I would have stayed as it was fine but there was a party of young men on a stag night which made it very noisy.Also the nightclub at the church down the road was awful.Normally noise doesnt bother me but I was playing chess and needed to sleep better.Walls seem very thin and this could cause embarassment
Central location Shower not working, kept running cold