I was staying for four days and it was a pleasant experience. The staff were very friendly and did what they could to help me. The bed was comfortable and was very clean. The breakfast was standard fair of a buffet contienental with some hot food, like eggs, sausage and the like. They offered to give me a wake up call before I asked, which I found very attentive and always a smile and a hello. There is no free wifi, which is a shame. I was originally given a tiny room which I said no to and then another with two single beds, again not suitable for the money I was paying until they gave me a normal size room. The decor could be brought up to date a bit, as the reception was very nice, but the rest does need a bit of change especially at this price. The coffee wasn't great also in the morning, but that is probably just German coffee for you, so can't complain on that.
Original room very small, before we asked for a decent sized one. The "restaurant" is two doors away. Breakfast is in an airless basement. Poor service at breakfast.
Very professional personnel
No internet access makes this hotel the bottom of my list. And this is supposed to be business hotel!?!
A hotel with character. I liked the design of the rooms. Within walking distance to the Bonn Cathedral and the rest of the city centre.
The clean facilities and very nice and quiet ambiance. Lovely stay.
The room was large and clean, the breakfast buffet had a large selection of items, staff was friendly and efficient. The location was a bit of a hike from the railway station and from the downtown attractions.
Breakfast was Ok. Close to the city center No internet available. Rooms very small. High price. Absolutely not worth the money. Although it had very convenient location for me, I will not stay again.
The hotel had good atmospher. All the morning I got pressure from room services because they tried to come to my room early time everyday.
Breakfast was fantastic!!! Staff could not help with internet nor money exchanges on weekends. No hair dryers. People talking & smoking outside my door every evening (10pm-12 midnight)
Self check in was really good. It calls B&B but the breakfast was not included in the price, we had to pay 7 per person for a very basic breakfast, I think they can better the food selection and quality.The kids were not happy with the breakfast so we had to go somewhere else.
service/ location no hair dryer
location excellent and the staff are very friendly and helpful
Spacious, very clean, large room. Very helpful with internet.
Excellent service, friendly staff, great location, lovely breakfast. Could not use international calling cards from my room.
It was a very good location, breakfast was good, and hotel was clean. Our three night stay was very enjoyable until our last two min"s in building during check out, staff member was very rude, and nasty, was very dissapointed, and shocked, all other staff were vvvv helpfull and plesent.
Friendlyness of all the staff. Would stay at this hotel again if we visit Bonn Nothing
Very conveniently situated for the city but quiet. Staff veryhelpful (re-arranged for us to have one room throughout when we decided to stay five nights instead of one.) No adverse comment.
Whole experience of hotel,good central location, secure parking,good breakfast,spotless room, helpful friendly staff. Triple room had two bedrooms.
A good clean friendly hotel with an excellent breakfast included in the price.
Everyone was amazing. The hotel staff were incredibly helpful and very friendly. The daily breakfast was delightful!! A fantastic location very close to the city centre and great rates.
very friendly and family run. we have visited several times and would certainly recommend it .
The staff was friendly and the roon was very comfortable
Quick, efficient check-in. Secure car park a bonus.
it is well placed and easy to use and has all you need for a short stay. The staff are very helpful . there is quite a bit of road noise with the window open.
Excellent value for money! And the room and toilet were nice and clean.
The hotel was simpel, straight-forward, clean and quite comfortable. The room was small, but very efficiently put together. For a short stay it's good value for money.
Staff very helpful and spoke some English Bed was small for 2 people and bedcover was not big enough, also bathromm very small
The airport bus on the way to the airport stops in front of the hotel every 30 minutes. The fact that wireless internet was not available freely at least in the hotel lobby.
We found the hotel idealy placed to visit the city centre.It was good value for money, quiet, clean and the roon fine for our over night stop. Staff were very helpful and on site parking was a bonus. Would use again.
Services are good and were efficient. The bed was not hovered underneath.how did I know this.an item fell underneath the bed,as I went under to pick it up,i came out of it with a lot of dust.
Pleasant and comfortable hotel in pleasant neighbourhood. When we left, we asked the man on reception for directions to a museum. He was very offhand and gave us totally wrong directions.