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The room was adequate. The hotel is close to the historical Altstadt and a fantastic shopping area. Driving to the hotel was frustrating. It wasn't easy to find, even with GPS. There are two elevators so long waits in the morning to get to breakfast or to check out. Staff speak very little English. The room
The rooms are excellent, with fast wireless Internet and very modern bathroom facilities. Wonderful breakfast and perfectly helpful staff. The location in center of Dresden old town cannot be better.
Rooms were the best we have seen in all our travels - large high ceilings modern design and really comfy bed pillows and comforter made this stay a real pleasure - we will definitely be back !
The location. Their breakfast. I think that the cost of services, such as parking and internet are very expensive, as compared with Berlin
All of the above Yes, was unimpressed with the use of the tv/film remote control unit. Worst i've come across in a long time. Also thought the film selection was very limited and there shoud have been an all inclusive internet, film rate.
Excellent location, helpful stakk, magnificant building. No negatives, one of the best hotels ever.
It was so totally elegant and directly across the street from the Zwinger. The breakfast was gorgeous, very elaborate and delicious.
Awesome location in the city center next to Zwinger and Dresden Castle. Great bar. Poor locations of outlets in rooms. For older people difficult light switch system/technology. Expensive breakfast buffet. Front desk staff could be more helpful with explaining things, e.g. complicated German parking garage system, to foreign guests. Expected more from a luxury hotel.
Exellent location, luxury, very good swimming pool. We enjoy visiting the city and in the same time relaxing at the hotel.
Good service, kindly staff and good location. Our family enjoyed well to stay this hotel. Our kids also enjoyed skating at hotel's garden. It was very nice for them.
this was my 2nd stay and the hotel, location and service is immaculate.
The location was perfect
Excellent location, excellent facilities,high class environment, very good restaurant, very friendly staff, impeccable cleanliness No free internet
Attention to detail. Nothing to comment.
veldig flott hotell, ble godt mottatt, og nydelig frokost-buffe.
Veldig vennelig personale. Utmerket utsikt på gammlebyen fra rommene med utsikt. Bare 5 min. å spasere til sentrum. Flott svømmebasseng - ungenes favoritt. Poolområdet måtte nås med heis og var bare tilgjengelig med trapp fra et uteområde - litt komplisert med et barn med "heisfobi".
The location, in the heart of Altstadt, is great once you find it. Very hard to find by car. Also it is brand new. Very good staff at the front desk. Very unfriendly staff at the executive lounge. First they denied me entrance. Greedy. The pay toilet in the hotel lobby is terrible. Very sad. It should be free of charge to all, not just hotel guests. The attendant looks at people who do not pay with anger! I paid alot of money, but I did not have an enjoyable stay.
The location is perfect for visiting Dresden, and the hotel is very good
Breakfast is great and room is good size for couple. location allows walk to all location. Room assigned was a block from elevators.
Excellent hotel in the very heart of a beutiful city
The staff was incredibly courteous and helpful. The room was spic and span and very comfortable.
We like it's location but everything else about the hotel was average. If you are on the street side by the restaurants it is very noisey at night time
This is an excellent hotel from the point of view of Price, comfort of accomodation, and location right in the middle of several key cultural sites in Dresden. One of the best hotels I have stayed in over the past few years . I virtually lived in Hotels for years. . Nothing
Location (Central) No
the accomodations were new and modern. clean. great tourist location. a little pricey
Everything was excellent. The room was comfortable and quiet, breakfast was of high quality and we really enjoyed the pool and fitness centre. Nothing
Eveything was very nice. Good quality. Good location for sightseeing. I used pool and sauna. Sauna should be free of charge.
The rooms are very nice. Spacious, clean, good looking. Bed was terrific. Very comfortable. I did an online advance check in and asked for a high floor. My confirmation email said I was confirmed on the 6th floor. When I arrived and checked in they gave me room 202 on the second floor. I don't know why my confirmed request was not honored.
Staff was very responsive to needs Internet use is not for free...we assumed it was...should list internet access rates!
The very big size of the room (standard room), the bathroom much nicer than on the pictures, the overal quality and comfort of the room. Breakfast was OK and included.The staff was helpful always. The room is very nice, but there are no other services/facilities that you would expect from a 5 star hotel: lobby, pool, sauna, spa....despite that I still recommend the hotel
Outstanding, we'll be staying at QF again. Everything was excellent.
The location is exellent and the hotel itself was modern and clean, with all what you need. Very friendly staff. No place to eat or possibility for room service late in the evening.
clean and nice room, friendly staff, great location...
the female reception staff very helpful breakfast veru good room 312 beautifull thanks to upgrade the bar
The design of the hotel, rooms perfectly clean, wonderful bathroom with L´Occitane cosmetics, parking, location of the hotel. Everything was just perfect.
Very nice and big rooms (had room no. 105), very comfortable beds, reasonably sized bathroom (bathtub and shower are separately), breakfast room on the 6th floor, possibility to sit outside, breakfast buffet offers a good variety. Great location, right next to the Gedaechtniskirche, easy walk to the train station (about 10 to 15 mins). n/a
The best Hotel I have been on for long time. all was perfect.
Very efficiently run, breakfast service (quick clearing of tables etc) good, staff friendly Location not so good, tram stop not near enough! (not your fault), Worst thing was the smell of stale food that greeted us on arrival in the evening.
the room was of a good standard,plenty of space and excellent bathroom. the room was warm the air-conditioning was not good.
Location of the hotel is a little out of the way, but with the tram system just a few blocks away, you can get to anyplace in the city easily and very inexpensive. Lack of any places of interest in the immediate area.
Nice room The airco did not work, it was 35 degrees in the room. They new there were problems but still gave us the room. Reception did not speak English on the phone, in person they did not believe me but came to check and then admitted it and we had to change rooms at 23:30. No upgrade, no apolgies.
air conditioning did not work; 10 EURO parking fee was unreasonable with ample unrestricted parking in front of the hotel; swimming pool would be nice addition to sauna.
Loved The Breakfast, The fact you could open a window was wonderful. Loved that an actual person made the wake up call. Beautiful front desk people. Everyone had a smile and very helpful The Gym was so-so and I didn't like that they charged for parking or you had to park on the street.
Hotel's design, state of the facilities, quiet air conditioner, size of the room, helpful receptionist (male). 1.The receptionist's (female) pretentious, "posher than the Queen" attitude. 2.Extortionate price of the parking under the hotel (given that the hotel is not even in the center of the city and parking on the adjacent street is free). 3.Extortionate price of the breakfast (given that the children have to pay as well). 4.Consumable items on the table in the room turned out to be chargeable, pulled out of the minibar to tempt guests. Bad practice for a 4-star hotel. NH Geldrop (in which I stayed later) was much better in that matter, as they at least had teabags and a kettle as a courtesy.
All the times I have stayed in this hotel, the staff wasn't particularly friendly, I don't like to stay in a hotel where I'm someone to give the cold shoulder to... I also consider the parking and the internet available too expensive. As the internet is such a necessary resource right nowadays, it's about time to have it for free in the hotels.
The room was very spacious. The lounging chair in the room was a good touch. The curtain in the room was ridiculously thin. I was waken by sunlight at 6.30am every morning. The room didn't have any written hotel information, i.e. restaurant, gym etc
We were travelling with a baby and the hotel supplied a real cot with bedding and a childrens wash kit for no extra charge, which was nice as were used to travels cots and a blanket if were lucky. Plus the hotel had aircon which was a blessing as it was nearly 40 degrees outside!
Good hotel stuff, nice clean and fresh hotel. Few kilometers from city center fully compensated by tram, which stopping just in front of hotel. Alternatively - walking to center takes around 30 minutes and can be quite interesting as you passing quite nice Neustadt district. I would say 14 euro for breakfast little bit too much, but "c'est la vie" Alternative option is McDonald 30 meters from hotel: )
Utmerket på alle punkter
Store gode rom, utmerket frokost, serviceinnstilt personale, sentral beliggenhet. Prisen var i høyeste laget
Fantastisk hotell med fabelaktig beliggenhet i hjerte av Dresden. Utrolig vennlig personalet, både i resepsjonen og i restauranten. Lekker frokost med alt hjertet kan begjære!!
good price performance ratio
The perfect place if you like luxury at a reasonable price. The ten minute walk to the center of the city is worth the money saved compared to the more centrally located hotels. Great staff and terrific rooms. The absolutely only thing that isn't perfect are the somewhat small TVs.
Sauna facilities were excellent! The breakfast was very expensive compared to everywhere else we stayed...
The atmosphere, and I met some long lost Relative. Frau Wenk, in Reception , has been very friendly, helpful and efficient. No
good location, excellent breakfast buffet and very friendly staff restaurant was closed due to renovations.
The best that we had was Restaurant!
The rooms were spacious and the breakfast was excellent the walk to the city center was a little longer than I expected
Nice room and good breakfast. Near to the town center.
Excellent quality of hotel, rooms and food Staff were not good at informing guests as to what to do when the fire alarm went off. No one seemed to be giving instructions as to when it was safe to return to rooms.
Good business-type hotel adjoining a small shopping/eating mall. Walk to centre in about 20 minutes (but free parking metres on Sundays nearby). Breakfast choice was varied and good. Underground parking is on the expensive side at E12.00 per night
The size of my room, the fact that it had free internet..
the staff were excellent and the room very comfortable this is the 21st century and hotels should have a business centre and or WI FI access through all of the hotel.The Bulow lacked this facility.
Good location to town.
Wonderful view of Dresden from our window Breakfast not included in rate we chose so we made other arrangements
Accessability to sights of Dresden.
the size of the bathroom, the design of the rooms and the design of the whole hotel the walls should be painted again (many scratches makes it look used), there is only one "real" chair in a double bed room (created for 2 people to stay in
Very close to downtown attractions, There was no chairs to sit on in the superior room. I would have liked an armchair to relax.
hotel staff very helpful
The hotel is at an excellent location, at walking distance from the city centre and close to Dresden Mitte Bahnhof and tram stop. The room at the 6th floor has a good size and a nice design. There was only one, very uncomfortable, stool in the room.
Nice hotel with the original design qualified and the friendly personnel, very successfully located.
Most like the location, the architecture the service.
good breakfast! and beautiful room! Girl's working in reception not so good!this hotel is 4star's.but they are working like a caffe'waitress.