Wilmington Hoteller

Fordeler: Staffer Ali was wonderful I appreciate the hot breakfast Love the quiet, spacious suites Really really appreciate the link with the JCC

Ulemper: Nothing that I can think of

Fordeler: The 2 room suite is great. Have stayed here in the past and it's always immaculate! Nice, comfortable bed/bedding. Quiet. Wonderful breakfast buffet. Great coffee. Very accommodating staff. Always look forward to staying here when we visit family in the area.

Ulemper: There used to be a pond and walking trail behind the hotel with a seat/swing beside it. It was the perfect place to sit and catch your breath. Unfortunately, "progress" has taken its toll and now there is a structure being built there. A walking trail still exists, but the pond is gone. Sometimes change is not for the best.

Fordeler: Medarbeider Ali var fantastisk Jeg setter pris på den varme frokosten Elsker de rolige og romslige suitene Virkelig, virkelig setter jeg pris på koblingen med JCC

Ulemper: Ikke noe som jeg kan komme på

Fordeler: Location

Ulemper: Room was hot and bathroom had black mold

Fordeler: It was a beautiful historic hotel. Also it was nice having a large sitting area in the bedroom. Finally, we had a delicious dinner in the Green Room accompanied by a pianist - perfect for celebrating our anniversary.

Ulemper: No.

Fordeler: The bathroom is amazing very spacious

Fordeler: Friendliness of staff. Great Location

Fordeler: Beautiful bathroom!

Ulemper: Forced valet parking... Expensive.

Fordeler: The lobby was specular.. The room was great. Good breakfast

Fordeler: Location was perfect, close to shopping and food, rooms beautiful, great visit!

Ulemper: Nothing

Fordeler: Nothing

Ulemper: Booked at the Marriott courtyard (3 star). Hotel was overbooked so they put me into a lessor hotel (2 star ) and it was not in very good condition -paint was bad , carpets were dirty. Manager wouldn't do anything for me; claimed this industry pratice.

Fordeler: Location, price and staff

Ulemper: The room had a stale/musty odor.

Fordeler: The staff tried to fix our many concerns

Ulemper: Dirty tub and door locks did not work.

Fordeler: The staff was outstanding.

Ulemper: It was clean but run down. Certainly not what I would have expected. The room air conditioners worked marginally -- I normally keep temp at 74 but even with the temp on 65 in the room I was warm.

Fordeler: Close to restaurants and a large park.

Ulemper: The Starbucks restaurant for breakfast was understaffed.

Fordeler: The reception Staffs professional and personable attitude . Apolgetic for the inferior condition of their hotel.

Ulemper: This Courtyard Marriott is in serious need of a major renovation. Dirty stained carpets,peeling paint,furniture falling apart. No heat in the Hot Tub. Breakfast Set Up Not Ready at Specified Time.

Fordeler: Very good bed, room with plenty of space. Good parking and location. Staff very helpful.

Ulemper: nothing

Fordeler: clean and modern enough. met my needs quality and value- wise.

Fordeler: Clean, free wifi, free parking, free pop corn one night, free soup one night and free business center for guests. Professional, courteous staff and the front desk was extra, extra professional, polite, and very courteous.

Ulemper: No

Fordeler: The best part of the hotel were the cookies and free wifi.

Ulemper: I hated the way the room was arranged and the cable channels they offered.

Fordeler: Friendliness of the staff

Ulemper: Romm seemed a little small.

Ulemper: Hotel employee checked me in, and made fun of my name, Lee Harvey. I've heard it before and told him to go easy on that. He persisted in making fun of it. I objected again, and he said, 'There's no harm in one more Oswald joke is there?' Wow.

Fordeler: Restaurant staff and food was incredible and convenient. The area around this hotel dormant look like a place we'd like to be walking around at night.

Fordeler: Very comfy bed. Courteous staff. Convienent parking garage. And Pure Bread bakery one block away was great for breakfast.

Fordeler: Very spacious and clean. Very courteous staff

Ulemper: Bathroom needed to be updated

Fordeler: Area was super convenient, fast pace to move through hotel , I hate waiting for ever for an elevator. The room was amazing for the price , love being a Starwood member most worthy membership . Well done Sheraton ! See yous soon

Ulemper: Staff got a little attitude at front desk at one point but it was fine

Fordeler: I loved the big bed and the cleanliness of the rooms.

Ulemper: I didn't like that the television in the sitting room didn't work and the coffee maker was dirty.

Fordeler: it was good service, the people were nice, and the bed was comfortable. I will be staying again

Ulemper: the water in the room took too long to get hot, and we had alittle trouble with the key card

Fordeler: Convenient location. Breakfast included.

Ulemper: First issue concerned checking in. The computer reservation system was malfunctioning and the hotel was unable to access my reservation. I did have a copy of my confirmation fortunately. It took 45 minutes to find me a room which was not the room I had reserved. Room carpet was stained. Dust ruffle and shower curtain were very wrinkled. Housekeeping did not empty the trash can. The woman attending to breakfast bar was somehow locked out of the kitchen so some items were not available. Observed her, a maintenance man and several guests attempting to break into the kitchen with knives and scissors. They eventually broke down the door, breaking the door frame, causing significant damage. I have stayed here several times before and was overall disappointed.

Fordeler: All conveniences were there. You might want to add another computer for guest use, as one week night I did find both computers in lengthy use by one person and his partner.

Ulemper: Inasmuch as my stay included time during the Passover Jewish holiday, your breakfast buffet should have included Passover matzoh as one of the available choices, and there was none. This would seem to show some ethnic insensitivity, since Jewish patrons should not eat bread or similar baked goods on this holiday.

Fordeler: The staff was very professional, friendly and flexible. We originally planned to stay for three nights but b/c of a blizzard we had to stay two additional nights.

Ulemper: The microwave needs replacing as the turn table did not rotate. Also, the televisions were not HD so the pictures were blurry.

Fordeler: The beds were comfortable and the room had everything I needed for one night.

Ulemper: I found a cockroach in the bathroom.

Fordeler: Rooms were spacious, well-designed, & had excellent lighting.

Ulemper: Breakfast during the week was fine (eggs), but on Sat., Sun., & Mon., they serve a terrible chipped beef & gravy on biscuits- inedible. That alone would prevent me from staying there on weekends.

Fordeler: Plenty of parking

Ulemper: Rude. Lost my reservation. Bad area. Little service. Poor quality of room.

Fordeler: location to downtown

Ulemper: it did not provide all of the amenities described online

Fordeler: NOT A BLESSED THING!!!!!!!

Ulemper: The entire experience was awful to put it mildly. The room stunk terribly, the light fixture between the beds was broken, it shorted out on me when I tried to light it. That is just to start. I have pics of how bad it was. In short, we hated everything!!!

Ulemper: Everything

Fordeler: He was nice to change room

Ulemper: We got robbed not a good place to stay there really bad environment

Fordeler: nothing

Ulemper: my reservation was cancelled when i arrived to hotel so i had to look for another hotel.

Fordeler: Nothing

Ulemper: Very bad neighborhood, we kept an eye on our car all night, people going talking all night, we could hear everything. Wi-Fi does not work, filthy room, door handle broken for the bathroom.

Fordeler: Nothing

Ulemper: Everything

Fordeler: Ground floor rooms

Ulemper: Homeless people around the hotel; cigarette burns on the bed sheets; the bed sheets and pillows have 'Property of Memorial Hospital, Martinsville, VA'; room was supposed to be non-smoking but the room wreaked of smoke; low flow showers

Fordeler: Absolutely nothing. The picture on the website was not an accurate indication of the accommodations. We did not stay the night, and checked into another hotel.