Wilmington Hoteller

Fordeler: Cleanliness, location with relationship to Grand, cafe food, valet service

Ulemper: Description online should perhaps include that room had no view if street

Fordeler: Full of history

Ulemper: Parking

Fordeler: Stunning architecture and very nice room size. clean and staff was helpful

Ulemper: Not many food selections for breakfast buffet regard to the price we pay ($24 per person) and wish there was a pool!

Fordeler: very royal

Ulemper: no

Fordeler: it reminded me of the Plaza Hotel in NY City. Old world charm and very attentive staff. I would not hesitate to return again

Ulemper: you have identified me as Joseph from Ct. I reside in New Jersey

Fordeler: Restaurant in hotel and location. Room was smaller than anticipated and not quite a 4 Star room compared to the Westin in same area. Room was so so.

Ulemper: Two towels in the room - had to ask for more. Valet brought car around and I tipped and my husband did as well but the guy did not tell my husband he had already been tipped.

Fordeler: The service from the staff was exceptional

Ulemper: For the price point and the rating the rooms were disappointing. Feeling wallpaper and dirty walls did not impress. The fit and finish on the rooms was lacking as well. More corporate industrial than elegant

Fordeler: I loved the dinner as well as the breakfast I received through room service. The staff was nice, and I slept beautifully.

Ulemper: I parked my car acctoss from the hotels and thank God there wasn't anything it, but someone broke the windows in my car and stole change and my coat that was in the trunk of my suv. The bathtub also had hairs all in it.

Fordeler: I liked that  (front Desk) was very polite and hospitable. Hotel reminds me of that "down south" nice living.

Ulemper: Everything was nice

Fordeler: Quality of the neighborhood and room

Ulemper: No

Fordeler: Lobby

Ulemper: Didn’t like the room , old

Fordeler: It is Old World CLASS...very nice people with full service. It is a perfect hotel in all regards. Room service was excellent, staff at your service! I would live there if I could.

Fordeler: Room cleanliness and self catering facilities available

Fordeler: Location was perfect, close to shopping and food, rooms beautiful, great visit!

Ulemper: Nothing

Fordeler: ganske rent

Ulemper: taket flasset av på badet mitt flasset

Ulemper: hakkete ark, trist interiør

Fordeler: Vennlige ansatte i baren

Ulemper: Måtte betale for parkering Måtte betale for frokost, til og med kontinental frokost

Fordeler: Rominnredningen, tv og internett-tjeneste

Ulemper: å betale for parkering

Fordeler: The location was convenient for our purposes, but there wasn't much to do in the area. If you went out at night there really wasn't anything open. It's the sort of area that closes down after 5 p.m. The staff was friendly and the space was clean. Overall, it was a good value for the money.

Ulemper: The bathroom drain was slow running, but that was the only problem with the room. The location is really better suited for business then for a leisure visit.

Fordeler: Staff were helpful from moment we arrived to departure. Beds were very comfortable and room (on the HHonors floor) was clean and well appointed.

Ulemper: Buffet breakfast could be trimmed down (omelet bar was barely used) and then included in room rate. Parking is also $15 extra if you add it to your hotel bill. You still park your own car and then get ticket validated at front desk. OR, just hold on to your ticket, don't have it added to your bill, and pay just $11 for an overnight stay to the parking lot attendant!

Ulemper: Parking was not included and no breakfast. Most other hotels include these things for the price.

Fordeler: Got a free breakfast coupon for the buffet, which was great.

Fordeler: Rooms were spacious, well-designed, & had excellent lighting.

Ulemper: Breakfast during the week was fine (eggs), but on Sat., Sun., & Mon., they serve a terrible chipped beef & gravy on biscuits- inedible. That alone would prevent me from staying there on weekends.

Fordeler: Convenient location. Breakfast included.

Ulemper: First issue concerned checking in. The computer reservation system was malfunctioning and the hotel was unable to access my reservation. I did have a copy of my confirmation fortunately. It took 45 minutes to find me a room which was not the room I had reserved. Room carpet was stained. Dust ruffle and shower curtain were very wrinkled. Housekeeping did not empty the trash can. The woman attending to breakfast bar was somehow locked out of the kitchen so some items were not available. Observed her, a maintenance man and several guests attempting to break into the kitchen with knives and scissors. They eventually broke down the door, breaking the door frame, causing significant damage. I have stayed here several times before and was overall disappointed.

Fordeler: All conveniences were there. You might want to add another computer for guest use, as one week night I did find both computers in lengthy use by one person and his partner.

Ulemper: Inasmuch as my stay included time during the Passover Jewish holiday, your breakfast buffet should have included Passover matzoh as one of the available choices, and there was none. This would seem to show some ethnic insensitivity, since Jewish patrons should not eat bread or similar baked goods on this holiday.

Fordeler: The beds were comfortable and the room had everything I needed for one night.

Ulemper: I found a cockroach in the bathroom.

Fordeler: The staff was very professional, friendly and flexible. We originally planned to stay for three nights but b/c of a blizzard we had to stay two additional nights.

Ulemper: The microwave needs replacing as the turn table did not rotate. Also, the televisions were not HD so the pictures were blurry.

Fordeler: I would stay here again. But after their remodel of the breakfast area is complete. They still had a lot out, but is was mostly convenience store stuffs with a waffle machine. I don’t know if that is normal or if it was a constraint due to remodel. Beds were so comfortable. And the staff was very nice and welcoming.

Ulemper: Broken furniture in the room. No fresh whole fruits at breakfast.