I liked the comfort of the rooms and the friendliness of the staff. I would have liked a bit more variety cfor the dinner menu
Size of the bedroom and comfortable bed Service in the restaurant was a little slow
The location of the hotel is excellent, near the city but in a quiet setting with plenty of parking. The breakfast buffet wonderful although the food could have been hotter. The rooms need to be updated.
leisure facilities. room was gorgeous, loved terrace and french doors, felt very high quality, good breakfast and good times for food and check out
The staff were very friendly and informative and the food was well prepared and presented
very friendly staff and excellent value for money. well situated for exploring inverness amd surounding area nothing
We stayed in a family room at the Kingsmill for 1 night in July with our 4-year old and mother-in-law. It was the perfect size with a large bed and 2 bunk beds. Bathroom also had a shower and bathtub, great for the little ones. Staff was super friendly and breakfast delicious. Great choice!
Very attentive staff, friendly. The room I was in was had the central heating vents outside my window - very noisy, good not leave the window open, ruined the view and spoiled my comfort. I will recommend but I personally would need a different room before agreeing to stay again.
You have to pay for Internet......
access to spa / pool was good.food excellent jacuzzi bath in deluxe suite not available!
really nice hotel, lovely pool area, nice room and great choice for breakfast
Utrolig hyggelig betjening på hotellet. (staff + 10). Lett og ta buss i området og forflytte seg til serverdigheter./Loch Ness)) Veldig bra hotell.. Rent og pent.( ikke teppe på golvet-og badet.) Anbefaler det absolutt... For den som røyker..god bakplass m/terassevamere.. Anbefales... Etter kl. 2100 (norsk tid) ikke lov å nyte pils ute, Hotell regel. I am sitifsayed.... En haug med barer og fasiliteter rundt hotellet .Kjempe kjekt å bo der...Tor H.
the location was perfect for our needs. The staff in general were very attentive and friendly. Quality of the breakfast was great although service appeared disorganised and slow
Good all round - location,Staff,Comfort, etc. but:- -:Somewhat overpriced
The staff were lovely. Especially Alex...he is a mgr.. in training and bent over backwards to please. He was everywhere doing a variety of things...very impressive! Our room was newly refurbished but a tad small with no view. However, very clean and tidy
we were put up in a room away up a windy stairs felt a bit like a little guest house the bit we were put in its a seperate building to the hotel and had to come out to get back in
right in the centre of the town with a great position on the river. staff all very friendly. room a bit dated
It is in a nice area & very handy handy for sightseeing & going shopping we booked online months ago and paid £20.00 more then our friends with us who just booked a few weeks before our stay, & we didnt specify any special room. We have been staying in your hotel for breaks for several years & have always had a good deal before
The room was really big, excellent en-suite facilities and breakfast was excellent Cleaning standards were not good, dust lying on most surfaces
Our room had a great view of the river, lots of light, and a view of the castle/museum. The bed was comfortable and large. For some reason a room had not been assigned for us, although reception was able to see our reservation in their system. When she assigned a room, she upgraded us to a river view to make up for the inconvenience. The bathroom was a bit dark, and the modern, half glass screen inadequate for the design. Had I not been very careful, I would have drenched the floor by a normal shower.
Good location, views, car parking Breakfast should not be an 'add-on' Room should not be up a narrow stair with access to the building by going out of the hotel! Dated hotel in need of major refurbishment!!
1. Staff, on the whole, tried thier best and were polite and friendly. 2. The daily room cleaning and replenishment of towels, coffee etc was excellent. 3. Car parking facilities were very good. 4. Views from the rooms at the front of the hotel were very pleasant. 1. Some room furnishings were in a poor state of repair (suitcase stand with leg broken & worn clothes-hanger holders in wardrobe - clothes kept falling.) 2. No view from windows other than in rooms at front of hotel. 3. Occasional door slamming and some noise late at night and very early in morning (but this is the fault of some guests and not the staff.)
River view was nice. Rooms were spacious Lighting was poor, had to open drapes to get any light in the room. They charged for wi-fi. Service in the attached restaurant (Nicky Tams) was poor.
the room and facilities in the room were 1st class the highland breakfast in the morning was pretty average
Everything was better than expected except the Head Waiter. Had to complain about the "Head Waiter", and I use that term loosely to describe him.
We were working at a fair in the evening & during the next day so it wasn't a holiday! However during leisure time we relaxed immediately. The cuisine was fantastic & the staff friendly helpful & courteous It wasn't longer!
Very peaceful location. Comfortable bed. Lovely dining room with tasty food. Staff friendly and pleasant. Bedroom was cold on arrival but did heat up quickly. Bathroom large and very cold - heating in bathroom inadequate. Did expect a few more luxuries in room for a 4* hotel e.g. robes and slippers.
comfy bed, courtesy water, whisky & chocs bathroom cold, nowhere to use phone charger, charged extra to use credit card, felt we had been put in attic room as not paying full rate and hotel was quiet
The staff were very friendly and very helpful. The hotel was very clean and very tidy Nothing
Hotel location, staff professionalism and politeness. NA
Very fine hotel with style.
The standard of service was excellent, the staff were genuinely helpful and interested in us during our stay.
The attitude of the staff; helpful,friendly,genuine. Quality of the food. The breakfast was superb.
Hotellet har en meget vennlig og service-innstilt stab.Det er en MEGET rikholdig frokostmeny, hvor man kan spise så mye man vil. Baren har et rikt utvalg av småretter, og også 3 retters middager i tillegg til et rikholdig utvalg drikke. baren er meget trivelig innredetr, og både frokostsal og bar har flott utsikt til River Ness. Hotellet har en meget sentral beliggenhet i forhold til tog og busser, både regionale og distansebusser. Hotellet er meget nær turistkontoret. Jeg hadde gledet meg til å benytte hotellets basseng. Men det var kun tilgjengelig for medlemmer av Sebastian Coe s helseklubb. Det bør opplyses om i deres oppdatering av hotellet. det står i deres beskrivelse at basseng er til fri benyttelse ,men det var ikke slik. eller kanskje vi ble feilinformert på hotellet?
De hadde basseng og boblebad Dårlig serice og måtte betale for mat på forhånd vi ikke visste om vi skulle spise
Sentral beliggenhet nært stasjonen. Utsikt over elva og byen. Et passe stort og godt hotell med romslige rom.
Hotellet så litt shabby ut på utsiden, -men når man kom inn var det veldig bra. Fantastisk beliggenhet, - 2 minutt å gå fra jernbanestasjonen. Rommene var helt greie, - og svømmebassenget ble flittig brukt av mine 2 sønner. Kommer gjerne igjen og anbefaler det til andre.
Hotellet ligger midt i sentrum. God mat. Fint med egen parkering i bakgården. Treg service i restaurant. Vi var de eneste gjestene og det tok 3 timer fra vi bestilte til vi var ferdige med å spise
Rommet var helt greit, personalet hjelpsomt, gratis stor parkeringsplass, hotellet har egen spaavdeling og trivelig lobbybar. Beliggenheten er ikke så sentral som de oppgir, beregn minst 15 minutter gange langs motorveien inn til sentrum. Greit hotell men kann ikke helt forsvare prisen.
Nær by sentrum av en by. Enkelt å finne med parkering. På trafikkkryss for utforskning av et stort geografisk område. Manglet skikkelig stol på rommet. Decor burde være lysere. Maten på restaurant var ikke verdi på pengene. Alt for mye bråk på sen kveld/natten i korridorene (dører som ble ikke stengt stille !!!!! Lørdags natt). For tynne veger mellon rommene.
The hotel has a magical appearance that is not let down by the experience. We enjoyed the food and the view over the lake from the dining room.
The setting, the hotel itself and the staff. The warm atmosphere of the drawing room.
The ambiance of the whole place was special.
Comfortable cosy atmosphere and relaxiing location. Great service - patricularly for baby.
Nice and quiet neighbourhood with beautiful views and great location. Breakfast: from a hotel like this you expect a better quality of food. Our Scottish breakfast was served swimming in oil.
Exceptionally friendly and professional staff; stunning waterside location; fantastic wine list; spacious, well-appointed room. No
atmosphere excellent. food excellent. staff friendly and helpful. overall excellent. location scenery excellent no guinness on tap :-)
Very luxurious, open fires-perfect for winter weather, friendly and helpful staff, very clean and comfortable room.
The history of the facility
Our party enjoyed a comfortable stay and an excellent breakfast.
Located half a block from Rocpool's Rendez-Vous restaurant, where we had reservations. The breakfast! Also, compared to other hotels, price asked is way too high for what we get. No parking space provided closeby to unload suitcases from car.
Convenience - location to the city centre The breakfast room was cold, probably the air con but when it is freezing outside a warm breakfast room would have been more comfortable
Offered single accommodation at a reasonable price. Comfortable lounge bar serving good quality simple light meals. Coffee rather weak and luke warm at breakfast and poor quality bread for toast.
very relaxing the heating in the room could be better
Room was efficiently set up. Bath was up to date. Public areas lacked warmth. Breakfast was efficient but not as pleasant as some of the competition.
Central location and value for money.
It is in a great location and the staff were very helpful You could hear every step and door close on the the floor. There was no room darkening shade on the window, so light streamed in at 6 A.M.
Standard of the eveing meals and breakfast Lift out of order
The bar was very comfortable, hotel has a traditional charm Nothing comes to mind
Breakfast was excellent, hotel was stunning and scenic location. shower left alot to be desired, no cable tv as adverised and parking was a nightmare.
beautiful setting. Nice room It appeared we arrived the day after a major event and the hotel had only a minimal staff. The service was that expected of a two star hotel. On the next day, the service was much improved and was up to, what I would hope would be their normal level.
I really enjoyed my night at the culloden house. The staff were incredibly friendly and helpful. We enjoyed the history of the hotel too as Bonnie Prince charlie slept there the night before the battle of culloden.
Beautiful luxury with classic flavor, Friendly staff, Historically significant with wide international appeal and serene feeling.
Excellent in every way.Staff particularly skillful and welcoming. No All was fine - well run establishment
Wonderful service and a free upgrade. Enormous room and a bath/jacuzzi the size of a small car.
the staff were very welcoming and interesting to talk to. They were very interesting and went out of their way to help.
Food and service from staff very good. Very friendly and accommodating. A very historical building and great location for visiting Culloden battlefield and surrounding area. The only criticism is the decor, needs all round updating to become a luxury hotel and some people might not be happy with the limited facilities.
The room was great,cosy, clean and well decorated. The owners are lovely and always eager to help. Breakfast was the best. We felt like home trully. The perfect place to stay when visiting Scotland
What a wonderful place to stay. Great room and breakfast - nothing was too much hassle!! Would recommend for anyone to stay at while in Inverness.
Fantastic spacious comfortable room, delicious cooked breakfast, very friendly and welcoming, lovely and quiet. Leaving!
Although classed as a highly rated B&B Dunhallin House can give many a 3* / 4* hotel a run for their money in terms of bedroom quality, breakfast and welcome!
We were only there one night. I wanted a hotel as we wereb working late and needed somewhere we could eat on the premises. This is a guest house not a hotel as I was told. It is lovely however and the people who own/run it are superb. It was spotless and very comfortable
highly recommend it very clean friendly nice big rooms found the packed lunch service they did very good when traveling away for the day would stay again margaret and sandy couldn't do enough to make your stay
Everything was superb. Best B&B in UK!
Margaret made my wife and me very welcome on arrival. Our room was all we could have asked for - clean, comfortable and well equipped - and breakfast was excellent. Can't fault it for value. Just a pity we were only there for one night...
Dunhallin House was fantastic, the room was large,modern and very comfortable. The breaksfast was excellent and the host was very charming and very helpful. Not applicable
Friendly people. Facilities as expected. Priced appropriately. Hint about how to turn on the shower added to the room info would be useful.
Hotellet ligger svært sentralt og ved siden av jernbanestasjonen. Hotellet har en atmosfære av skotsk historie og tradisjon. Gode senger og godt renhold.
Store rom med atmosfære, beliggenheten(nærmere jernbanen kommer man ikke)
excellent location and lovely room
Position plus the general cleanliness of both the bedrooms and the presentation of puclic rooms The evening meal was dreadfull. The menu was very basic but the quality of food was probably the worst I have ever experienced in an hotel. I took one mouthful of the main course and left the restaurant.
Location in Inverness
The hotel was warm,friendly and well located for exploring the city and countryside. The pool was lovely, very clean and large enough for a good swim. Great rooms, with plenty of storage space and well decorated. There was a turkey and tinsel party there which took over the lounge area so a drink downstairs was impossible.
Very good Spa facilities Dining room is geared to coach tours, would be better for the longer term residents if they were in a separate area
The room was spacious and clean. Staff was friendly. Good location. We booked a double room overlooking the river, but it was actually facing the other side.
Very nice room and spa facilities
The food was good and resoabley priced location ideal spa facility an added bonus which we used,m had a great time some of the staff could get some training in communication skills with their guests
The location and room size. Dreadful food, the previous reviews were right!
Excellent breakfast. Good service, ver y nice personel. The extra chage for using creditcard for paying should be written on your booking receipt.
Good location & very easy to find. friendly host.
Nothing. Not enough water for bath for three people. Very small room
Very friendly staff. Nice living-room. Ross, the owner is very friendly and he changed the breakfast hours so that all the marathoners staying at the gust house could have breakfast before the race.
The hotel manager was ever friendly and ensured that my breakfast orders were carried out. One thing is that it was too dark to walk to the hotel as the road in front of the hotel was not well lighted, so I had to come to the hotel before sunset.
Vennlig og forkommende personale. Rikholdig frokostbuffet. Utvalg av matretter og drikke i restaurant både bra og til behagelig pris. Utsikten fra rommet kunne vært bedre (taket av hotellets svømmebasseng). Men på den annen side besøkte ikke jeg Inverness for å bruke tiden til å glane ut av et hotellvindu.
The location is perfect, it is right off of River Ness. The views are spectacular and it is walking distance to restaurants and shopping. The staff goes out of their way to be helpful and make your stay enjoyable. The only thing that was an issue was the shower pressure was very light in our room.
The owners were great... It's located right on the Ness River on the walkway just across a small bridge from town center. We went to Gellions and listened to local music and had a great time. Parked on the street for free.
Rooms were luxurious Staff werer friendly - nothing was too much trouble. The location was good Directions to hotel were misleading
The rooms are excellent, and the staff are very helpful, the whole experience was superb
The staff was extremely attentive. Floors were very creaky and loud in the room.
I liked the quirkiness of the hotel - staff were excellent but it was a bit odd as there is no designated reception, you just have to hope there's staff about o help you - there were for us. Three main issues. Firstly the hotel smelled strange - perhaps of old tobacco? Secondly the bed frame sticks out and both my friend and I sustained bruises from it so be careful. Thirdly the bathroom door is glass and in our room was opposite the main room door so if you're on the loo and someone opens the door they can see straight in! Consider this when having your luggage delivered!
DVD selection for inroom use was great. Decor, in-room facilities and service were impressive. Very nice breakfast No obvious hotel reception so staff were sometimes hard to locate
Top class hotel
Food was amazing, rooms were excellent (perhaps a bit too hot), service and staff delivered a personal service. Porridge the best I have had for a good while! Lovely Rooms a bit too hot
High quality, quiet and relaxing. Quality food and attentive but not obtrusive staff none
Staff extremely friendly and made us feel like Kings and queens. You certenly get the 5 star treatment at this hotel. The barman Andy can make any cocktail and you could sit and watch him do this all night long.
the welcome and the staff's interest in our comfort our room was close to the heating boiler which resulted in a noise from the fan
Living in Edinburgh we were in Inverness overnight to facilitate a visit to a Nursing Home in Dornoch. We wanted an overnight hotel, reasonably central, to facilitate bus journey to and from Dornoch. This worked out excellently and if we are doing the trip again we would want to stay at the Glenmoriston.
The helpfulness of the staff Nothing
Excellent restaurants, comfortable accommodation.
Quiet & friendly no 2 point plug for RSA appliances
Good quality room service food Would have liked to have had air conditioning - the room was a little stuffy even though the weather was not warm The windows opened - which is fine - but I cannot sleep with open windows.
Staff were very friendly and welcoming. I had my room upgraded - though the building was a bit of warren so thought I was perhaps going to end up in another building, but it was just the extension of the orginal house. Standard of Decor within public areas was very good and of a standard you would expect Although in an upgraded room, I struggled to see what the "extras" where apart from bathrobes. I have stayed in other hotels in Inverness who have similar standards of room and are lower priced.
The food was fantastic, all staff were very attentative, Excellent all round Room was very cold on arrival took a long time too warm up. Sharing platter for 2 to start only 1 scallop and 3 prawns ??????? but plenty of everything else
I think is a good location, overlooking the river and close to the centre of Inverness. The double superior room was spacious and comfortable. Great breakfast in hotel. Good powerful shower I think the executive double rooms are too small, fortunately we were moved to a superior room since our television was broken. This was a much better room. Also is a shame that there is no swimming pool or beauty/spa area
As a single female traveller I felt welcome, safe and secure. Staff went out of their way to be helpful.
Enkelt og rimelig hotell i utkanten av bykjernen. Små rom og hotellet hadde heller ingen restaurant, bortsett fra enkel frokostservering. Derimot var restauranten på andre siden av parkeringsplassen meget bra. Veldig koselig sted med god gammel atmosfære og veldig god mat. Anbefales!
It was a comfortable and modern, well designed Guest House providing the facilities expected for the price range.
my room was superb [better than most 4 star hotels] the proprietor was excellent breakfast was ten out of ten
Staff was great, fOOD was great!!
My family stayed here for one night and found the rooms well appointed and clean. The owner was lovely and the breakfast was excellent. I would stay here again.
Excellent staff, room and breakfast.
A lovely BB with a relaxed atmosphere. Was a bit disappointed that when I asked to check out 30 minutes after check out time, was told that housekeeper already in. Would have appreciated more flexibility in respect of check in and check out times. I travel extensively for work and pleasure and it makes a differnece when staff talk to you and are friendly and engaging . Unfortunately I found the staff though pleasant and efficent to be quite reserved and not as welcoming as I would have expected. Overall though a peasant stay and a lovely room.
The Best hotel for couples. King size bed was wonderful! Highly recommended. It's unpossible to have a dinner.
The bed No food available, other than breakfast, should never be given a 5* rating, 3* would be more accurate
Warm welcome, comfortable room with many nice touches, beautiful location and an excellent breakfast. Nothing.
Great attention to detail in the room and very comfortable room. Lovely interiors and smart without being too fussy... We were hoping for a bath, but there was only a shower - and our shower was a bit small.
Everything was just perfect... nothing...
They were very helpful and accomodating, plus as a business traveller the wireless internet actually worked for a change..!!! No
Just 1 night isn't really representative but the stay was comfortable and breakfast was great. Good views and would make an excellent get away for a bit of R&R with the odd walk to boot! No
Perfect stay. This is the best guest house I`ve ever been. Everything was great.