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An spectacular location on the seafront offering a great standard of food and facilities. Providing that old-fashioned 'Service with a smile'.
Foyer and breakfast was excellent position of hotel was very good in my opinion. Hotel room was cleaned well. My room was very small and looked and felt "old / tired" I was expecting a much better room considering it was 4 star hotel and the cost. It also claimed it had wifi in every room this was not the case. When I asked the receptionist he just shrugged his shoulders and said not every room had wifi. This was one of the reasons I selected this hotel.
Spacious rooms, we changed from double standard to superior to have a seaview. Hotel was free with its bathroom amenities, for once enough towels available and cleaning very accurate too. Nice pool bar with lunch menu and staff. Beach service man very client orientated too. This al creates a nice atmosphere and made us feel welcome. The isolation rather poor, maybe due to all that marble? We stayed in the old building and the airconditioner was rather loud too. Had to switch it off in the wee hours to get some sleep. It functioned allright, though. We missed few hooks on the balcony to dry swimming gear. But maybe its because it would spoil the nice facade if clothes found hanging? The balcony ceiling being transparent...
great location, very nice pool and grounds, nice rooms beds too hard, not enought english tv stations only news channels, gym equipment needs to be better maintained and oiled ( squeeks alot) area needs to be air conditioned, breakfast staff not personable at all,
Close to the beach. Nice pool Food was just O.K.
the great attitude of the staff towards us,the poolside cafeteria and the quality of the food served reasonable prices having to leave as the hotel is closed till feb. next year
I thought the pool was excellent, and the hotel was just what we wanted. Nice rooms and good breakfast. The beds were a bit hard for my liking, but I had a nice sleep in spite of it.
We chose the hotel because of the spa facilities which we found to be just as they had been described. Excellent location right on the beach within walking distance of shops, bars and restaurants. Reasonable prices in the bar and restaurant. Staff were courteous, well informed and had language skills. The breakfast buffet was definitely "4 star" with a wide range of foods to suit even the most discerning palate however the cereals were unappetizing, otherwise everything was of the highest quality and abundant. The plastic card on the table stating that food should not be taken out of the restaurant was tacky and unnecessary. One last point the Spa should remain open on all day Sunday and and all other days. Our room 520 unfortunately had broken tiles on the terrace which were dangerous to our bare feet.
I enjoyed my stay at the hotel,staff were very courteous & helpfull. Great variety both in the morning for breakfast & dinner at night. hotel was spotless, grounds very well maintained.
Location decor this hotel should be a 5 star. We thought that the staff could not be more helpful.We were glad spainish strike happened other wise we would have not have found hotel, This hotel was recommened my our friend and mary was spot on. Will stay again. Nothing
The staff are always welcoming and pleasant when we stay there its like home from home
Spacious hotel with large rooms in a great location Did not have a gym
The flexibility and excellent behaviour and service from all the staff. The selection and presentation of the food. The good atmosphere. Very good entertainment. It would have been nice if there had been more information about Torremolinos and the surroundings.
That it was on the beach Decadent!!!! Bed was uncomfortable and made lot of noise..... the staff were always in a hurry and just wanted to get rid of you, the people working at the breakfast were the same and had the ability at exactly 10:30 to start cleaning up breakfast and have everything cleared in 5 minutes, the food was horrible drivel (ie british food, beans on toast!) and the other "restaurants" around this hotel were just as bad and charged a shit load of money for the same level of food and terrible service. I cannot say more b/c I stayed there only as long as I needed to and left right after breakfast to better cities with better amenities. Well, in any case, I am not your customer.....you customer comes from the uk, cares less about food and culture.
The Beach Location & south west facing room to catch the evening sun. I did not like the flies around the pool area, & also a fridge in the room would be good instead of a locked mini bar.
An easy place to stay ...... what I needed for a short break My first evening was in Room 101. Apart from being in dire need of decoration, the noise from the lobby area at the top of the stairs and from the lift shaft meant that I had little sleep on the first night. Although your staff were very courteous and moved me to a better room the next day, I do feel that I had been "stuffed" with 101 ...... there is no way that it is of the same standard as other rooms.
Free breakfast was good.
The nice reception when we arrived. The Bedroom we got with the seaview. The breakfast and then the accessability to the beach. No my daughter and I thoroughly enjoyed staying athe the Medplaya and hopefully I will stay there again soon.
The staff was very helpful and friendly. Our room urgently needed decorating.
The Hotel was clean, the staff friendly and helpful. Food was varied and very good and the Hotel was situated on the beach in a very good location.
badly in need of an upgade,wall tiles in bathroom were cracked & rooms quite shabby.Towels were changed each day though, and although we were only bed & breakfast, that meal left a lot to be desired.
Closneess to railway and to the beach, Bed poor. Bathroom had mildew. Carpet sticky and very, very, old.
A low price hotel, but to suggest it is three stars is ridiculous. Two stars would be flattering. Selling it as a three star raises the guests expections and makes them feel very dissatisfied. On the plus side the front of house staff at reception were helpful and polite. Also the hotel has a garden and small pool, which are pleasant. The balcony was also pleasant, and the lift was roomy and worked well.Our return trip to Malaga airport was booked by reception at a fixed price of 18 euros. Which was fair. The buffet breakfast was a joke, with little to choose from. At least one guest brought in their own butter supply, as the hotel only had margarine. Twice, out of the six mornings we stayed, bread had to be sent out for. Someone even brought their own bread to toast. As for the bedroom, the carpet was filthy, and the bed sheets too small for the bed which had a plastic incontinence sheet over the mattress, insulting and irritating. The tv only had Spanish channels. In the bathroom there were bugs crawling on the floor, and the shower only had two temperatures - scalding and cold, and there was no way of mixing the two.
staff very good nothing to much trouble for them very friendly, pool very good, room comfortable and clean, bathroom could do with a face lift but again very clean.
Hyggelig personale som snakket godt engelsk. Iallfall de vi snakket med. Så var vi en uke i en annen by. Da vi kom tilbake fikk vi sette bagasjen til oppbevaring i en halv dag da vi ventet på flyet. Alt gratis. De bestilte til og med taxi til oss. Flott. Vi bodde i anexet og der var det bare utsikt ut til gaten. På selve Tropicana var det bare dobbeltrom med havutsikt. Man burde hatt havutsikt for familierom også. Fra tidliger turer til Torremolinos vet vi at kanskje Buensol er eit bedre alternativ for familier
Jeg likte atmosfæren. Kanskje litt tamt ved bassenget da en bar manglet. Tungvint å gå over "gata" for å hente en forfriskning.Ellers ok. Litt vel rolig. Se over
passe stort holtell, lett tilgjengelig til masse fasiliteter. fikk rom i 1. etasje. Ingen utsikt.
Nothing Our reservation was cancelled by their mistake. We have got bad room – two lamps wasn’t working, drop of blood on the pillow. Bed-clothes have spots and unpleasant smell. No parking.
The hotel is near to the beach. Friendly staff and public transport across the street. Really central.
very clean, quaint
Kindnees of the staff Small room, no arm chair
The hotel is ideally situated between Torremolinos and Benalmadena and the price now in off-season was very interesting. There was a lot of noise by cleaning staff in the morning. We went there for a night out and after 9:00 it was impossible to sleep any more. I guess walls are very thin at Hotel Carmen Teresa.
Staff very helpful Only 1 bedside cabinet / Poor lighting in bedroom and bathroom , difficult to apply make up / longer mirror in bedroom required for dressing
Thr staff were very pleasant and helpful.Could not fault the service.
Room was simple but very nice. Very clean. Our original room was right beside the elevator so we asked to be moved. Second room had a lovely view in the distance of the Sea. Good sized balcony. Open marble stairway was lovely but very noisy, especially late at night or early in the morning when people were coming and going with luggage.
nice clean basic hotel, not far from town centre, close to the sea side,easy acces to local communication
The hotel is very near the beach (about 250 meters), restaurants and small shops where one can find almost everything. The hotel's room is confortable and its staff is agreeable and very helpful.