Flott hotell, utmerket beliggenhet, god service, hyggelig personale, gode fasiliteter, nydelig hotellområde med godt vedlikeholdt og oppvarmet svømmebasseng. Rommet var noe under forventet standard for et 4-stjerners hotell. Dobbelseng med to madrasser, hvorav den ene var veldig hard mens den andre var bare litt hard.
Had a great weekend at this hotel - the room was fantastic, very comfortable and hotel was in a good location for the centre. Breakfast was yummy and we were made to feel very welcome. Will def be going back.
The room and hotel was of a high standard with well decorated rooms and a very comfortable bed, the staff were friendly but not over bearing. i will be visting this hotel again.
We have just stayed for 5 nights at the Carlton Court Hotel and thoroughly enjoyed every minute. The hosts Phil and Helen made us feel very welcome and they cant do enough for you. The breakfasts are delicious with more than enough choice. This hotel is definately recommended and hope to stay there again in the Summer.
Nothing was disliked
friendly hosts clean very large room helen and phil could not do enough for you will be going back
Would recormend Not the best shower & slow hot and cold water but not a reason to complain
The proprietors were very friendly and helpful. The room very clean, very comfortable and the breakfast excellent. Nothing.
Friendly and helpful proprietors, clean, quiet, well-equipped comfortable rooms, superb breakfast, best hotel in this class we have experienced in many years No
staff very welcoming and friendly
We loved absolutely everything about Haytor and will recommend it to our friends. The walk up the hill back to the hotel but that was only because my husband is 87 and found it a bit steep.
nice and clean could do with a reception office
how friendly and geniually nice the owners are they make you really welcome ,will recomend to friends and definatly go back none
Made to feel welcome on booking in and asked daily if service was OK.Breakfast was excellent-plenty of choice. Location excellent and parking very good.
Very well looked after. quiet and well furnished.
Hosts,decor, cleanliness and breakfast were first class Chris and \Robert were very helpful in recommending and booking our resturant. Perhaps the only drawback was that there was no relaxing chair in the room but there again there was very little room for it and it didn't cause a problem. There was nothing that we didn' like.
if you dont like being dictated to dont stay in thishotel,nice location but over priced the pedantic staff
Friendly, welcoming staff. Good selection of relevant local information available.
warm welcome, polite and helpful staff, very clean hotel. n/a
generally a well maintained hotel but some areas a little shabby - good restaurant and excellent service from staff A little old fashioned and food could have been more modern but this should not be taken as a criticism of the quality of the food served.
friendly staff, food excellent late breakfast 0745 is no good for working people
Great location and views. Inadequate parking - I got the last space and didn't dare go out. Ridiculously small toilet/shower room - you had to samba under the washbasin to sit on the toilet. Filthy windows - I paid extra for a sea view and couldn't see it. Cold breakfast with dishwater for coffee.
Staff were excellent & very friendly
staff polite and considerate,would recommend deluxe suite for that special break.
All the staff were most considerate, polite and helpful. I returned home at the end of the break feeling relaxed and grateful for my experiences. I shall be returning in the near future. Not applicable (see 1 above)
We enjoyed the food very much and thought that the location was very good. Although the weather was reasonable for the time of year it was nice to be able to go outside onto the terrace. We thought that the lift was too small. The rooms are tired looking and need to be updated as does the bathroom, particularly the shower which was not of the standard we are used to in hotels these days.
Clean, comfortable, excellant food Noisy front rooms from the traffic
Popsition is convenient and I'm sure that when the weather isa good it would be a lovely view!
Great staff & for what I paid it was great value for money
The extent of the sports activity equipment, available foe various weather conditions no
Good food and service within the restaurant. Good range of facilities. Restaurant free of young children in the evenings, helping to make for a relaxing meal. Room could do with a lick of paint and some updated facilites (Only 1 radio channel).
Service was impeccable and all the staff were extremely attentive and friendly. Beautiful lobby and dining room. Bathroom in need of updating
Breakfast restaurent staff excellent as was breakfast Front of house staff/reception not too interested in customers -did not even wish us a good onward journey.
Food was good. Room was dated and needs some serious redecorating. Not the best place to take a small child.
the staff throughout the hotel are friendly, well trained and helpfull. The restaurant team were led particularly well and it was obvious that management set standards which they fully intended to be followed, also the porters displayed a level of patience worthy of comment The hotel rooms were cold, beyond comfort or reasonable tolerance. it took a request to receive a heater in the room - This is somewhat indicative of the room/structure and echoes an hotel that once you delve beyond the surface of the common areas is in need of refurbishment
My husband and I throughly enjoyed our stay. Next time we come i hope we can stay for a week or longer
Lovely public rooms and excellent location close to the coast path. Great bathroom, almost as large as the single bedroom. Cheaper rooms overlook the road side. If staying for leisure purposes it would be worthwhile upgrading to a garden view room.
Prompt and courteous attention by the staff.
Excellent facilities/restaurant-food/waiting staff/lounge staff. beautiful grounds and very good room.....better than in previous visits. Reception staff aren't as pleasant and cheerful or as willing as rest of staff, who are excellent.
Badebassenget, resepsjonen, parkeringsmulighetene
Stort fint rom. Stor fin bar / lounge. Nydelig utsikt. God frokost. Gode parkeringsmuligheter
Gammelt ærverdig hotell. Konfortabelt med både innendørs- og utendørs basseng når man reiser med barn. Nydelige fellesrom med tilgjengelig trådløst nettverk. Fantastisk utsikt over havet. Det var svært varmt om natten. Hotellet er gammelt, og det finnes ikke aircondition. Vi fikk heller ikke åpnet vinduet, og balkongen var stengt. Hotellet trenger vedlikehold.
- Very good and friendly reception by the owners of the hotel. - very quiet (the only sounds you here are the ones produced by the seagulls) - breakfast was really good No bad points!!!
We liked how Karen and Chris made us feel welcome, and looked after us
The hotel owners were really lovely and helpful. The Room was fantastic it was not just really clean but decorated and furnished to a very high standard. We had a fantastic nights sleep and felf really refreshed the next morning, the breakfast was also very nice. The next time I go to Torquay I will definately be booking a room at the Baytree.
Chris and karen the owners are great, and very helpful
Nice breakfast menu, very nice clean room Shower wasn't powerful enough
Bedroom was very nicely decorated and immaculate. The bed was so comfortable we had the best night's sleep whilst staying in a hotel. Not an ache or pain in sight. There were no bad points, the water pressure in the shower could have been better, but to be honest everything else was so good it didn't matter.
Room was light, reasonably spacious, well appointed for a leisure stay, lots of little extra touches. Breakfast - lots of choice and well cooked. Hosts very welcoming and helpful. Free wifi. For a business stay, it would be useful to have deskspace. The dressing table would have sufficed but the chairs provided were not appropriate.
A friendly welcome and a nice room-bed was just like the picture.bedding smelt lovely and fresh. A quiet location away from the town. The only thing spoiling the room was the 'naff' homemade fridge cupboard/outer casing-really unnecessary. I state this because the rest of the room was newly furnished and this 'thing' was in your face at the foot of the bed, below the tv. Shame.
Nice very clean hotel. Good breakfast. Tennants are very nice and hulpfull. In Union Street is a very good Italian restaurant called Gemelli. Rooms are rather small.
Very friendly staff, excellent breakfast. the room was spacious, clean and well decorated.
The beautiful surrounds in the rooms,and all the furniture and fittings.
no ventilation in the bathroom
staff were outstandingly friendly & very welcoming! Room & ensuite immaculate. A menu for breakfast?! Bagels with smoked salmon & scrambled egg - delicious! a bit out of town, 10 minutes uphill walk, not for the unfit!
The hotel was beautiful and elegant, it was the only hotel I can say I have stayed at and been made to feel absolutely number one waited on hand and foot. Amazing experience.
That you were treated as an individual, and made to feel very welcome. The hotel has a very relaxing and tranquil atmosphere about it. The decor very beautiful. But mostly i enjoyed sitting listening to Craigh play the piano whilst i had my breakfast.
The hotel owners (and staff) were all incredibly helpful and it is a clean and well-run establishment. Would have no hesitation recommending to others. Excellent stay.
Excellent Staff, service and breakfast, very clean throughout Was expecting a slightly larger room
Everything, the location and especially the the staff. The welcome by the owner was a pleasent surprise in one of the best surroundings ever. A perfect few days.
A warm welcome from the owner, Craig, started off a very enjoyable stay. Beautiful room, excellent breakfast and a good location, 10 minute walk from town centre.
Excellent service, very clean, friendly staff
The owners were exceptionally helpful and hospitable (ie tea was provided when we arrived). Everywhere was very clean and the decor was excellent. We only had breakfast but it was plentiful and well cooked and presented. Room was rather small
Hotel was clean and tidy Wi-fi internet was not working Booking form was misleading. Weekend special did not make it clear that it was for a two night stay only and owner claimed it should not have allowed the booking. This would have saved £4.00 on the booking had this been clear. Breakfast was only served between 8.00 & 9.00 which was early for a Sunday.
Curteous & accommodating staff. Clean and at a very short walking distance from Torre (train station). (Very) Small room/bathroom. Noisy if most rooms are occupied.
We really enjoy our stay especially the charming staff, comfortable rooms and the tasty breakfast. _
Excellent hotel, room decor and comfort was superb
Staff very friendly. Good service. Enjoyed breakfast. Nice, modern, clean environment. No bad points.
Very friendly, clean and comfortable. Breakfast was amazing!
Friendly staff, very clean, obliging staff, car parking Pillow quality
Graham and Tracy are the perfect hosts, we were made to feel 'at home' as soon as we arrived. Hotel and room beautifully decorated with tasteful furnishings and immaculately clean. Breakfasts are superb.
Peacefull and relaxing time in a beautiful, immaculate house. Attentive owners who care you have a good time.
attractive comfortable surroundings.Good location.
We liked the fact that our hosts were friendly and helpful, the food wasdelicious and the rooms immaculate. As it is a smaller guest house, our hosts provided a service which was personal to them to which they can be proud of. we liked everything about the hotel.
Everything about the place was fantatstic and the owners were so attentive to our needs.
The hospitatlity was wonderful as well as the food. The rooms were clean and well lit. Updated bathrooms en suite.
Everything! The rooms were beautifully decorated and spotlessly clean. The breakfast was cooked to perfection and the owners wer lovely people.
the room was wonderful and really comfortable
Very nice and central location. Made to feel very welcome.
Very relaxing and a very warm welcome - would recommend
Friendly atmosphere, felt welcome; very helpful owner and his wife; off street parking, though may be difficult in busy periods; lovely room though not the one I thought I had booked with booking.com as the picture and room did not seem the same However I would happily have this particular room again; most important the hotel was free from annoying noises during the night. Superb TV Hot and cold water very slow
Made to feel very welcome with complimentary drinks on arrival. Friendly staff, nothing too much trouble.
Very warm welcome. Nice clean room which lovely white fluffy towels and an excellent array of toietries
The staff were helpful and friendly, the room is immacculate, the breakfast fantastic (including own filter coffee - even decaf!), bus stop outside front door, walking distance from harbour, car parking all day for free, reasonable rates.
Very clean, Modern bathroom fittings. Quality furniture.Super breakfast and friendly staff Only downside is the steps to the Hotel and adjacent Car park and we were on the top floor. Not a problem to us but could be to others.
Nice friendly atmosphere, very pleasant breakfast
We both travel a great deal and have not come across such a high standard of decor in a room, very impressed no
very friendly proprietors, excellent breakfast, nice bar and lounge, tasteful decor, good parking and location superb there is nothing to dislike about this hotel
Hosts were helpful and friendly. Clean, comfortable room and good breakfast. Close to lots of restaurants and bars
The hotel was very comfortable. Breakfast was very good and youcould have a variety of choices. The owners were very helpful and would do what they could to make your stay as relaxing as possible.
excellent staff - very friendly
good clean hotel, very good breakfast
the location, hotel and staff wonderful will recommend to friends and family plus two cars parks which is a bonus in torquay
Staff friendly and attentive. Plenty to do in hotel itself Room bit hot drinks expensive
the staff very pleasant and helpfull our stay very relaxing
The swimming pool was lovely The mattresses were not very comfortable, the staff were unhelpful and the decor and facilities were a bit backdated.
The hotel staff were very helpful and polite. The hotel facilities were very extensive and were ideal for family holidays. The food was of a high standard, and the hotel was very clean. There are some parts of the building which are very shabby, and the rooms and bathrooms need a re-furb..
A highlight of this hotel is the friendliness if the staff and the lengths they go to in order to accommodate your every need.We had a 16 month old baby with us during the stay.they could not do enough to accommodate our needs in terms of meals etc.excellent! Could do with general modernisation.
Staff were very friendly and nice, very accomodating and we felt they had time for us, great attention to detail re the quality and style of their recent refurbishment and in the service of breakfast, Richard has a very nice table manner and Dean is a great cook so it all worked well for us.
The hotel was well presented and clean, breakfast was well prepared.
This is a small but very nice little hotel perfectly located at Torquay. It's family run and very cozy. We were there with our just over one year old daughter and everything went fine. Their parking is not on site, one has to drive around the block.
Friendliness of owner
good value for money ,very friendly staff,relaxing weekend,good for shopping.
breakfast was lovely and hotel owners very friendly
great english breakfast. very helpful staff. good location
i liked the room very much. the breakfast was excellent.the staff were very helpful.the location was handy for the train station. none
The owner was very friendly, room comfortable and was given a bigger room for same price on arrival. Good facilities in room. Good breakfast wih good menu. Close to sea and nice walk to shopping.
A very warm welcome by the owner. He and his wife were excellent hosts. A superb breakfast in an extremely quiet location. No - it was excellent value for one night.
Den klassiske engelske comfort og eleganse både i selve bygget og betjening. A toch of class. Rommet vårt - premium seaview var absolutt noe av det beste vi har opplevd Internetlinjen - og vi valgte den dyreste/ business - var ikke særlig effektiv, men det skyldes neppe hotellet. Antagelig engelsk standard....
How friendly the owners were, made you feel very welcome. Great breakfast! Very central to town.
Central location.very easy walk to town.good breakfast. We arrived to be told we had not been booked a room there,even though I had a reference no from activehotels.when I got home I queried it and was told the hotel had received my booking and they had also received a fax to confirm my booking.we were disappointed but took the only double room left,which I have to say was not the best.the window had been propped open with a piece of wood,the ceiling in the bathroom was covered in dust/cobwebs.it was dingy and outdated.we took the room with a view that we only needed to stay a night!the car park was very difficult to negotiate.whilst we were there a chap managed to ground his car on the hlly car park,he ended up parking outside and the following morning received a parking ticket.
The breakfast was very good, The bathroom was tiny, with a basic shower and the water pressure was very poor too. however this did not impact on our 2 day stay at all.
friendly people who run it steep zigzag drive upto car park
The car park is not for the faint hearted. Unable to shower as a hose over the bath and no shield to enable a shower
food good The pictures were very deceiving, room was not as in advert, much smaller.
Friendly close to harbour and restaurants
it was very relaxed very welcoming and right next to everything.
the hosts were nice location good food was good hotel parking
nice friendly hosts, excellent room, excellent breakfast the car park was a little difficult to get into and out of
excellent food and service and a nice warm hotel.
Freindliness of the staff and the quality of the food Nothing, it was all good
Booked for one night as down in Torquay for work, along with another colleague. Neither of us had stayed at this hotel, found it on the internet and looked pretty reasonable. Great staff, really friendly, nice large room with a large bathroom and good shower. Ended up having dinner in the hotel, £15 extra each as hadn't pre-booked but for three courses and coffee was good value and great food. Really good location as well as only 10 minutes down to the town and harbour. Definitely book this hotel again when next in Torquay. Nothing, all pretty good.
We had a few problems and the staff were excellent at sorting them out. Very pleasant, friendly and accomodating. Booking details were incorrect. The room we were originally given was supposed to be a superior but fell short of that in my opinion. Hotel is under new management and it appears that work has started on the public areas but attention could definitely be given to the bedrooms we were shown.
Great location - 5 minutes walk to the harbour, lovely building and pleasant room, great atmosphere and lovely staff. Food was really good, entertainment was a nice extra and all the staff were really friendly. Really good value for money. Bit of a hill back up from the harbour but not that bad.
Near to the town centre. Room very dissapointing and shabby. Bathroom in need of repair, open pipework, broke toilet roll holder and general paintwork and decoration needed.
Comfortable and freindly hotel
Friendly, courteous and efficient service
Welcoming, relaxed, helpful! We enjoyed our stay so much that we plan to go again next year! Yeah, leaving!
Excellent room. Wonderful location.
we stay one night couldn't do much was everything ok