The location and breakfast. One girl at the front desk was very rude when we first arrived. We had been walking for hours in the rain with our loaded backpacks and just wanted to check in and lie down. I couldn't believe the attitude we got. Luckily, we didn't see her for the rest of our time there.
Excellent location, nice decor. Breakfast could have been better.
The location of the hotel is ideal for those who need to stay close to all city's amenities and main centers of business I found the single room somehow poor in terms of comfort and quality of the furniture, especially considering the price paid for its rent
the central possition of the hotel
Nicely designed and big room. Breakfast was rich in variety and well prepared. The spot is perfect since it is on the city center.
GREAT LOCATION! beautiful room. quiet, clean, big! the ugliest doors I have seen in a hotel! and weird lobby layout/decor + sometimes "family style" service but courteous and responsive. not practical if you have a car. strange layout of breakfast room leaves everyone sitting tightly around a huge table.
the location in the historic part of the city , the design of the rooms and lobby . the lack of service , parking far from the hotel . nobody to help you with luggage or to park the car .
Helpful & friendly staff Bvlgari bath products not for bookings made via booking.com. Lack of privacy: one big table in stead of separate tables in the breakfast room; Big window in the bathroom with Venetian blinds (not closing well) looking out on a courtyard – the other apartments around the courtyard can most likely see the bathroom…
personal touch, location and ambience
Excellent location, design of room and standard of presentation excellent. Very friendly helpful staff. More parking!
Excellent central location; friendly, efficient and helpful staff. The continental breakfast was excellent. No restaurant - but this was not a problem, with so many eating places nearby.
The staff were incredibly friendly and accomodating. I had to change my travel plans at the last minute, and although I would have been happy to pay for both nights, the lady at reception made sure that I only paid for one even though I cancelled too late. I would definitely stay here again and would recommend the hotel to anyone I know. The only bad point was that I did not have time to stay for than one night!!!
Well run hotel that has been refurbished to a high standard. Good location and very good service. Could not find the faults that some have reported.
Location: very close to opera house, theaters, museums, shops, restaurants, river Po, parks, etc. - Excellent individual aircondition system in the room. Rooms should be more soundproof. My room was very close to reception area and lounge. Had all the noise, also from the main entrance door. Not much choice for breakfast. I would rate the hotel 2*.
Superb location, just between Piazza Vittorio Veneto and Piaza Madama, Via Po and bus stop with connection to Linghotto just a few steps away. Neighbourhood with plenty of (very) good osteria's. If you do'nt like the hotel's simple breakfast, try the Cafe des Arts 100 m away in the same street; arty atmosphere, cappuchino;s, croissants, fresh juice, Italian newspapers. With some luck a free private parking place in front of the Hotel. Room, bed and bathroom a bit small.
location poor breakfast
location was excellent; the staff, particularly Luca was very friendly and helpful. bed was really hard
Friendly staff, clean, nice shower, good airco, central location, good breakfast and lovely cappucino! Busy road, lot of traffic noise.
Nice Hotel just in the town center. Squeezed breakfast room.