i liked the proximity to the station. The buffet breakfast was excellent and i liked the fact that i saw a well known australian football coach having breakfast one morning. The hotel needs renovation on the inside as everything is worn out and lets a beautiful hotel down. Coffee making facilities would have been nice.
The breakfast The parking was a nightmare, I own an expensive Maserati and was told by the reception that the only parking they could offer was any one of three independant garages who pack in as many cars as they can. Not in the least reasurring when then person running the garage says ' give us your keys and I'll try and squeeze it in later'
I was upgraded to a better room for free. Room was too cold.
nice location and value for money
For our purposes the hotel was perfect. We enjoyed our stay and felt like honored guests. Nothing. Everything was fine.
Convenience - ideally located
The hotel is in the centre of Torino, just opposit Puerta Nouva. The bed was fantastic, you have the possibility to choose between different pillows.Bathroom was quite big. The room I stayed at need renovation (carpet).
Great staff and fitness room open 24 hours a day furnitures a little bit old
Good service and excellent buffet breajfast
Kindness of staff, location just in front of central station. Breakfast was poor, not enough sweet cakes.
Located in excellent point, high quality rooms, very comfortable During breakfast there is no tea on the self service table, the waiters are not asking what do we need
We preferred this hotel over competition because of the indoor pool, which unfortunately was closed.
Location - excellent; price for 3 nights excellent (third of what is quoted as usual price per night); quiet; wonderful view of Torino from 6th floor room; luxury room with excellent en-suite and service was excellent with many excellent nibbles with tea and bar.
room The recommendation for a local restaurant - it was terrible
That you do feel welcome from all of the staff especially those in the bar.
I have been upgraded in a suite. Excellent. Lobby unpersonal and not welcoming
Exceptinally central and very good service
we enjoy there because of our best locaton . it"s restaurant was cusy and the food was delicious with nice design .
Great location! Found a great price for my stay for business. Would stay here every time Im in Turin.
The quite unique realized dream of an art déco-hotel, with all details in excellent function and fashion.
It has the best location in Turin, i had amazing time with friends I think it was the best experience for me in Italy. I was surprised by the Italian law of iron, i was shocked when the receptionist told me that I can't have an iron because it was by the law plus I wasn't informed earlier about it.
the central possition of the hotel
Helpful & friendly staff Bvlgari bath products not for bookings made via booking.com. Lack of privacy: one big table in stead of separate tables in the breakfast room; Big window in the bathroom with Venetian blinds (not closing well) looking out on a courtyard – the other apartments around the courtyard can most likely see the bathroom…
the location in the historic part of the city , the design of the rooms and lobby . the lack of service , parking far from the hotel . nobody to help you with luggage or to park the car .
Excellent location, nice decor. Breakfast could have been better.
personal touch, location and ambience
Nicely designed and big room. Breakfast was rich in variety and well prepared. The spot is perfect since it is on the city center.
The location of the hotel is ideal for those who need to stay close to all city's amenities and main centers of business I found the single room somehow poor in terms of comfort and quality of the furniture, especially considering the price paid for its rent
GREAT LOCATION! beautiful room. quiet, clean, big! the ugliest doors I have seen in a hotel! and weird lobby layout/decor + sometimes "family style" service but courteous and responsive. not practical if you have a car. strange layout of breakfast room leaves everyone sitting tightly around a huge table.
The location and breakfast. One girl at the front desk was very rude when we first arrived. We had been walking for hours in the rain with our loaded backpacks and just wanted to check in and lie down. I couldn't believe the attitude we got. Luckily, we didn't see her for the rest of our time there.
very central and modern the architectural design and the colours are "peculiar" - all very dark... remembers the movie "Shining", just the child with the bicycle missing...quite expensive in general
I really enjoyed my stay at the Golden Palace, the room was fantastic!!!!! I was disapointed that the pool was shut during summer time for maintenance, bit ridiculous during hot season
Room is as described. Very comfortable and hotel very well located. Staff was friendly and helpfull
Friendliness of Bar staff, Spa area, late checkout We had to move room at 1am as the heating control was not working at the room was much too hot
Good staff, pleasant room and bathroom, generally well-run. There is some very bad art.
Friendly and generally helpful staff
The Golden Palace was beyond our wildest expectations, its a beutiful hotel with the very best of facilities and the staff cound not be more helpful and kind. We have traveled widly and found that the Golden Palace is one of the very best Hotels we have ever stayed in. We canot recommend this hotel highly enough.
The breakfast was excellent, especially as compared to the Italian hotel 'standards'
big room in modern style, mostly indifferent staf, good location, nice spa
It's modern and clean and maintains a high standard Not really
Good location No iron available, lifts wereonly big enough for 2 people with little luggage. Bathroom was tiny, were told on arrival that restaurant closed at 11.30, when we went to order at 11.10 we were told it was closed.
comfort of hotel,buffet free
Conveniently located hotel with everything you need - including free WiFi.
Location and value for money.
Polite manner to guests no room internet connections, poor delivery of messages
Very Central, next to trainb station and subway. Clean, Nice Staff, Would Stay Again
The location and its proximity to Porta Susa is particularly important for train travellers. Via Cernaia, where it is located, is one of Torino's many colonnaded streets which is very useful when the weather is inclement, or even when it is very sunny, and is close to many cafés and restaurants. The weather, but the hotel cannot be responsible for that and its location mitigated the situation.
Clean, Fiendly staff and central location.
The hotel is really well located. I was able to do early check-in at 11 a.m. There is free of charge mineral water in the minibar. For early leavers (before the breakfast starts) they offer coffee and snacks in the bar next to the lobby. The climate control in the room was extremely loud. I went to breakfast room some 20 min before the end time and notices that they just removed the empty plates instead of filling up them with additional food.
Location Not four star level. No soul
Location. No bars open.
Internet connection for 14E total for the whole stay up to 15 days. Nice secured underground parking, however additional fee 10E per night. There's a food shop next to the hotel. There is an open terrace for breakfast, if weather is OK. Generally nice hotel for reasonable price, as for Italy. The location is not very good for sightseeing.
Very courteous staff. A few of them spoke English and those who did not tried to be responsive as possible Better restaurant hours. I only had breakfast there the restaurant was closed often. Comfort- the rooms were very cold and the heat did not adjust. The bathroom was warm. (smile)
Helpful hotel staff, safe and comfortable garage, good service, clean rooms. Location is not the best but fair close to the center
Nice and comfortable rooms. Great bathroom and mattresses. Includes parking place. Not close to city center, but taxi reacheable for 8 euros.
good location, nice staff, clean room, good breakfast, very quiet. A supermarket very close for different necesities. We would like to have restaurant for the lunch.
The people in the reception, were so helpful, kind and friendly.... The short walk to the city center was max 15 min... for us no problem, The parking was super if you have a car that is packed and do not want to take everything with you.
The hotel is close to the downtown, quite enough, clean and it's easy to park the car Expensive extras
The hotel is very comfortable. Its location made it possible for us to walk all around the central part of the city - we did not use the transport at all! The room was very comfortable, modern and really made us feel at home. The staff was professional and friendly, we received all the help we asked for. We have just completed our vacation in Italy, and this was undoubtedly one of the best hotels we stayed in. It is also rather inexpensive, especially compared with the hotels in the lakes' region, that are, from our experience, much less comfortable and significantly more expensive. We enjoyed this hotel greatly and were really sorry to leave.
Promimity to the Salone Del Gusto expo was perfect. We also had a three year old and the hotel was very accommodating even though the hotel is very much a business hotel. Breakfast being included was an added bonus and the free minibar in the room was a great surprise. We had no complaints.
The Sky TV was in the room but not available for use.
Hotel was very clean and the staff did whatever they could to accommodate us.
Good value for money, very comfortable bed, big bathroom, all very clean. Away from city center, not a lot to do around if you are traveling with a young child.
The room was very nice and large and all the furniture are rather new tried to get a beer at midnight and all bars were already closed. Fridge in the room only had coke and juices.
it is far from the city center and there is not anything of interest around, specially when you travel with a little child.
Stylish room with good facilities. Having to move rooms twice due to problems. No drinks available after 11.00pm. Unhelpful night staff.
space in the room and high ceilings the breakfast was not very good.
Location was good for our trip. Rooms were of a high quality. Poor facilities, no cold beer in the bar and no coffee at breakfast! I think the hotel had just re-opened after a re-fit but if they were open for business I would expect the basics to be provided. Some of our party ordered breakfast in the room and it never arrived. Hopefully they will improve.
Easy to find and close to Airport Lounge is a little too small and no atmosphere
tutto perfetto! value for money
good breakfast but it was extra, great parking
Close to the underground and convenient for places of my interest. The reception and its staff.
Location is convenient for my business contact and close to restaurants and shops
business nature food, gym
Good ambience, comfortable rooms and nice location.
The metro to the city centre was directly opposite the hotel. The view of the Alps from the room was amazing! Good breakfast selection. Lots of parking for cars. Modern room and bathroom design. Overall a great hotel, and would definitely stay there again. The aircon in the room did not work.
Metro side by side the hotel.Very good breakfast! It was dark inside, the window was too small ...
Staff is very friendly.
It was clean,comfortable and in the location I wanted to be They did not have a business center where you could access the internet etc.
Breakfast - Peace and quietness The area - far from the city centre
The staff were extremely helpful, the rooms were very comfortable. We did however only use the hotel as a stopover close to the airport.
Ventliation system made some noise, also when it was turned off. In Italy (and also in this hotel) it is normal that beds do not have real blankets, however just a sheet and a general 'showblanket'. I really prefer a good blanket as is seen in northern Europe, but this is a personal thing of course.
A nice clean hotel at a good price.
The hotel furniture is extremely new and closer to a 4 than a 3 star italian hotel The location and the surroundings are absolutely not the best one could imagine...
Clean, close to the La Venaria Reale, simple to find, breakfast - fine, friendly staff
Comfortable hotel in a location convenient for concert venue. Room was clean and modern.
great Hotel in a great location with an extremely professional and friendly staff
Some "non-smoking" rooms are used by smokers. The hotel staff appeared to be unaware of this
Rooms are quite spatious, as well as the bathroom, parking comfortably located TV is quite old
Nice historical building, beautifully redesigned
The room was huge but too warm. We had to open the windows to cool the place down. We only booked because of the use of the building for the Italian Job film. Didn't realise the location was a fair walk to the Piazza's. No reference to the film in the hotel reception or any of the literature in the room. We did ask for access to the roof and this was not a problem.
Well decorated,good breakfast,helpful staff...
It's at the Lingotto!!! Chocolates in the room as it was our honeymoon. Reception staff excellent. Not a hotel for holidays more set up for business users.
Style and service lack of restaurant options and no leisure facilities
the young lady at the reception on saturday morning was exquisite - her manners and communication skills should make your hotel proud - you are very lucky of having her with you
Being able to walk on the roof and actually be in the Fiat Factory Parking, access from car park to hotel with heavy bags was poor.
Very good and friendly support by staff Public transport / accessibility not sufficiently well explained (you can take a bus 72 from the city center or from Madonna di Campagna (intersection with train from airport))
Very nice hotel, beautiful district, and the best cuisine in Italy :)
It is a modern hotel with good standards and typical facilities for a 4 star, the room and bathroom were clean and the staff very polite. nothing
out looking of hotel is not so bad. in fact.. there is nothing special.
good value for money... breakfast was of a good continental standard... staff were helpful a bit basic in the rooms... but you cant really expect too much for the price! also not in the best of neighbourhoods
Resturant was excellet.
The man who assisted us at the check-in was so helpful and accommodating. The overall feel and look of the hotel was excellent and I would love to return. The staff, the entire experience - wonderful! The only complaint I had was that I booked 3 rooms and when I booked them they said they all had a balcony, but when we arrived only 1 room had a balcony. Otherwise, everything else was super.
Very clean, Recent hotel, modern design, comfortable room, nice bathroom! Parking available. Excellent breakfast
The room was excellent. Very clean. Hotel staff are very nice and helpful. I will reside again in the hotel for sure. Not really, however if they improve on the english breakfast it would be nice. That is, although they offer english breakfast, however sometimes it is not 'hot' enough.
Svært sentralt. De koselige frokostrommene med overraskende bra frokost. Lett å finne tilbake til. Varmtvannet hadde overraskende lav temperatur, noe jeg også ga beskjed om.
Rent, god beliggenhet, god frokost, god pris. Varmen paa rommet boer vaere enklere aa regulere selv. Kanskje enda litt bedre informasjon fra personalet, som foroevrig var vennlige og serviceinnstilte.
Nothing special, everything was just fine, how it has to be. I just was unlucky - one of wooden supports of the mattres was broken about in the middle of the bed...
Spacious rooms, kitchenette in the room, very friendly and helpful staff, good buffet breakfast location is so so but there is a tram in front of the hotel going straight to the city center
All personnel; breakfast; price Delays attending to requests (change light bulb); parking when church next door has services; faulty TV remote control
I couldn't speak highly enough of the staff - really helpful and friendly. Apartment was great; spacious and very well equipped. Amazing value for money. Breakfast great. Would thoroughly recommend to anyone.
the very easy reach of the palacio olimpico using the tram 10 there is a helistation onto the roof, which could be quite surprising when used to land and to takeoff at night (not to often for heaven'sake !!)
The hotel was decent all around. The staff were very nice and responded to all needs. Bus station very close and you could buy the tickets at the reception. I went for a conference for 4 days and this hotel was suitable for me to come back and rest. The price was some of the cheapest I could find for a 3-star hotel and I feel like I got the value for money. All in all this was a good choice for me. The food at breakfast wasn't the best, but acceptable nonetheless. Not much of a view outside the room, but wasn't really an issue for me. The internet in the room was ok, although not very high speeds.
Very friendly and proffesional staff,always willing to help The breakfast could have been more varied than just bread products
Hotel staff friendly and ready to help. Free wi-fi. Ample parking nearby. The studio apartment was very spacious. Value for money. The hotel is 10 mins by tram from Torino centre and 10 mins also from Stadio Olimpico.
Nice room that felt like a room of a house rather than a hotel. Better signage about where to find breakfast, local trams etc. I found this in the lift on the last day. (I try to use the stairs when I can)
nice, friendly staff there is no hotel bar or hotel restaurant, however there is a nice cafe nearby
The price. Plus breakfast was quite good Area. Room very small. No air-coditioning.
Sentral plassering og hyggelig personale som hjalp med å vise serverdigheter. badeværelset var veldig fint og ganske nyoppusset. deilig frokost og god tilgang til PC. det var ganske mye gateliv utenfor og mye støyende traffikk om natten. Overraskende fordi det var en trang gate. men holdt man vinduet lukket fungerte det utmerket.
Cosy atmosphere - hotel not too big, friendly staff.
Very near to the center of City, good decor No hot food for the breakfast
Staff (Wilma) were very helpful in directing us to restaurants and parking facilities.
The hotel was really comfortable and nicely appointed. Staff were very helpful and friendly. In the middle of the Red Light District! Felt a little uncomfortable when returning to the hotel in the evening.
The reception tried her best to serve the clients. It took us 2 days to talk to the hotel reception that our room did not have air conditioning. Finally, they send someone to fix it. But it did not work.
location was close to everything.
There is no parking to bring bags to the room.
Lovely staff, good location
Very friendly and helpful at reception. Comfortable and clean room. Hotel conveniently located (5 minute tram ride from Via Po). Parking very close.
good facilities and a very large room. however the location is not in a nice neighbourhood, but that's par for the course
Very nice location, good facilities, authentic, clean, well kept rooms, good breakfast. AC system is centrally operated, Italian standards concerning hot and cold differ from mine.
amazing room, spacious, very nice breakfast, nice staff.
Very friendly staff, very nice hotel, good location.
Very Good Hotel in a great location with a the appropriate Italian city style. The staff were English speaking, very friendly and helpful. We had an most enjoyable stay. Our room was smart and clean, though starting to look a bit tired. The air-conditioning worked, just, but was old and a bit noisy. The public areas of the hotel are very classy and in good order. Very nice breakfast buffet, plenty of choice, though the toaster was a bit iffy.
The location is excellent just a 5 minute walk to Piazza San Carlo which is stunning, the Hotel itself is beautiful and offers an excellent selection at Breakfast, the Fantastic staff at Hotel Genova are very warm and always more than happy to help, we would definetely stay there again. Grazie
The hotel is conveniently central close to the main train station at walking distance from all interesting places. Staff is very helpful and professional. Getting there by car can be puzzling. The hotel seems to have been recently renovated. Of course breakfast cannot compete with what you get at one of the many beautiful cafes in town.
Effective air conditioning during very hot weather
Nice location, recently renovated hotel, atmosphere of luxury Poor breakfast, no fresh food, everything sealed in plastic. And most important: the hotel has a system where the airconditioning only starts to work in the evening. During the day it gets very hot.
Very much! comfortable and home autmosphere
The hotel is within the city centre and therefore close to main attractions.